Customer Reviews for Highlife® Sovereign

Sovereign

Highlife® Sovereign

  • 6 adults
  • 6'8" x 7'9" x 33"/2.03m x 2.36m x .84m
  • 315 gallons/1,200 liters
Average Customer Rating:
4.479 out of 5
4.5
 out of 
5
(491 Reviews)
Open Ratings Snapshot
Rating breakdown 491 reviews
5 Stars
358
4 Stars
76
3 Stars
17
2 Stars
14
1 Star
26
170 out of 190(89%)reviewers recommend this productbrand.
Customer questions and answers:
3 Questions | 1 Answer
Customer Reviews for Sovereign
Review 221 for Sovereign
Average Rating:  
5 / 5
5 / 5

BEST CHOICE

Customer avatar
AZHOTTUBBERS
from TUCSON, AZ
Age:45-54
PostedJune 25, 2017
I bought my first spa in 2001 and it was a Tiger River Siberian model which is still fully operational with only a few minor issues over the last 16 years. I have missed that hot tub ever since I moved and just bought a new Hot Springs Sovereign model and we love it.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy CatherineHot Spring Spa StaffJune 28, 2017
Thank you for being a member of the Hot Spring family for so many years! It sounds like the Sovereign spa is the perfect new hot tub for you. We wish you many more years of relaxation in your hot tub. Thanks for your review.
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Review 222 for Sovereign
Average Rating:  
5 / 5
5 / 5

Love my spa

Customer avatar
FarmChickie
from NC
Age:55-65
PostedJune 19, 2017
Bought my Sovereign spa as a retirement gift and have truly enjoyed it!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy CatherineHot Spring Spa StaffJune 28, 2017
Congratulations on your retirement! What a great way to celebrate. Thank you so much for your review. Happy hot-tubbing!
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Review 223 for Sovereign
Average Rating:  
5 / 5
5 / 5

Should have purchased five years ago...great system

Customer avatar
teviscom
from ohio
Age:Over 65
PostedJune 13, 2017
This system is a dream. Easy care and fantastic for sore muscles and stiffness.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy CatherineHot Spring Spa StaffJune 19, 2017
Thank you so much for your review! Many of our owners say they wish they had purchased long ago. Welcome to the Hot Spring family and happy hot-tubbing!
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Review 224 for Sovereign
Average Rating:  
5 / 5
5 / 5

so far so good.

Customer avatar
MarshaNRN
from Traverse City, Michigan
Age:45-54
PostedJune 6, 2017
Just starting in with this spa, and so far so good.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy CatherineHot Spring Spa StaffJune 7, 2017
We are happy you are loving your new Sovereign. Thank you so much for your review!
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Review 225 for Sovereign
Average Rating:  
4 / 5
4 / 5

Quality is #1

Customer avatar
EoDan
from Riverview FL
Age:55-65
PostedMay 11, 2017
Well thought out arrangement of jets and seats.
Love the rolling back massaging jets. AHHHHHH!
Extremely well insulated and highly energy efficient.
Love the, highly durable, woodlike polymer shell. Its aesthetically pleasing and we will never have to worry about it rotting away like the pressure treated woods some companies use.
Nice amenities (ie; light & waterfall feature)
Easy to use control panel.
Wish they had drink holders!!! Gave it 4 stars only because the Hot Spring Spas are on the higher end of the budget. BUT YOU CANT ARGUE ABOUT THE QUALITY....Its #1
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
3 / 5
3 / 5
By Customer Service Hot Spring VanessaMay 15, 2017
Hello Quality is #1

I am happy to hear that you are enjoying your spa. The Moto "rolling" massage is the best! I can hear you relaxing from here :)
Thank you for your review.
Happy Hot Tubbing! hotspring_brand
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Review 226 for Sovereign
Average Rating:  
5 / 5
5 / 5

Great System

Customer avatar
FiL
from Central Texas
Age:Over 65
PostedMay 11, 2017
Second Hot Spring Tub - cannot beat the quality. This model has more features and excellent for therapy when you just want to relieve it!
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy CatherineHot Spring Spa StaffMay 15, 2017
Thank you for being a member of the Hot Spring family for so long! We appreciate your review. We wish you many more years of happy hot-tubbing.
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Review 227 for Sovereign
Average Rating:  
5 / 5
5 / 5

Really like this Hot Spring Spa.

Customer avatar
Hank
from Ontario, CA
PostedMay 6, 2017
Just installed the hot tub and enjoying it already. It is so nice to have the hot tub ready to go anytime day or night and I like that the salt water system is so easy to maintain. We are looking forward to many years of enjoyment in our new Sovereign hot tub.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy CatherineHot Spring Spa StaffMay 8, 2017
Thank you for your review. It sounds like your new Sovereign is a perfect for you and your family and friends! We are happy to hear you are loving it. Happy hot-tubbing and welcome to the Hot Spring family.
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Review 228 for Sovereign
Average Rating:  
5 / 5
5 / 5

Best Spa around.

Customer avatar
matt
from Chicopee mass.
PostedApril 14, 2017
This is second HotSpring Spa. I traded in my first spa after many years of excellent use. The quality of HotSring Spa's is unmatched. Love my new spa with all the new features. I am looking foreword to many more years of pleasure and comfort. Thanks for making a great product.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Response from HotSpringBy CatherineHot Spring Spa StaffApril 26, 2017
Thank you for being a long time member of the Hot Spring family! We know you will enjoy your new Sovereign for many more years to come. Happy hot-tubbing! Thank you for you review.
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Review 229 for Sovereign
Average Rating:  
5 / 5
5 / 5

My second Sovereign Spa

Customer avatar
BevJN
from Downers Grove IL
Age:55-65
PostedApril 7, 2017
I had the first Sovereign Spa for 18 years. Bought the second one a few years ago. I love the spa! Easy to maintain especially now with the vinyl spa skirt.
Comfort:  
4 / 5
4 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy CatherineHot Spring Spa StaffApril 10, 2017
Thank you for being a second-time Hot Spring owner! We are glad you are loving your new Sovereign. Thank you for your review and for being a part of the Hot Spring family.
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Review 230 for Sovereign
Average Rating:  
5 / 5
5 / 5

Sovereign Spa

Customer avatar
Micki
from Madison, WI
Age:35-44
PostedMarch 30, 2017
I started with a used 2001 Sovereign Spa three years ago and just upgraded to a brand new one with fabulous 0% financing and cannot say anything negative yet. The clean lines and design for everyone's comfort plus the fun lights, the jets, the options, the salt system, all incredible. It's worth it for ME time!!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy CatherineHot Spring Spa StaffApril 3, 2017
Thank you for your review! We are so happy you are using your new spa for some much-needed "me" time so you can make every day better. We know you will enjoy your new Sovereign for many more years to come. Happy hot-tubbing!
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Review 231 for Sovereign
Average Rating:  
5 / 5
5 / 5

Second spa

Customer avatar
Ernesto
from Horse Shoe, NC
Age:Over 65
PostedMarch 17, 2017
Our first Sovereign hot tub finally gave up the ghost after 17 years and was replaced with the new Sovereign last fall. Had to upgrade the electrical service to 240v which was a little expensive but we love the new spa and hope it'll last as long as our first spa. Always great service from the local dealer.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy CatherineHot Spring Spa StaffMarch 22, 2017
Thank you for being a part of the Hot Spring family for so many years! We are happy to hear you are loving your brand-new Sovereign. Thanks for your review.
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Review 232 for Sovereign
Average Rating:  
5 / 5
5 / 5

Great value and experience!

Customer avatar
BeagleX4
from Keller, TX
Age:45-54
PostedMarch 16, 2017
We bought our Sovereign 16 years ago and it's still running great. Looking to get a newer Hot Springs model, we love this one so much!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy CatherineHot Spring Spa StaffMarch 16, 2017
We are so happy you are loving your Sovereign after so many years! We know you would love a brand new model just as much as your old one. Thank you for being a part of the Hot Spring family.
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Review 233 for Sovereign
Average Rating:  
5 / 5
5 / 5

quality

Customer avatar
shawn478
from simpsonville sc
Age:45-54
PostedFebruary 8, 2017
electric bill went way up but have a pool at same time installed so who knows which is the culprit great spa wife is in it all the time. thanks
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
-1point
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Review 234 for Sovereign
Average Rating:  
5 / 5
5 / 5

Tremendous Therapy Tub

Customer avatar
DN
from Medford Lakes
Age:45-54
PostedJanuary 27, 2017
Finally a tub that provides the therapeutic relief I need for my aching joints! Highly recommend....
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
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Review 235 for Sovereign
Average Rating:  
1 / 5
1 / 5

Sovereign Tub

Customer avatar
Anderson
from Austin,tx
Age:55-65
PostedJanuary 22, 2017
This is our second Hot Springs Hot Tub. First one was excellent tub. Never had any real issues. Decided to upgrade our tub. Purchased second tub and it had problems from the beginning. Tub has leak now after making very last payment. Spa Expo is asking 1500.00 to pick up tub take it to warehouse tear it down and see where leak is. Service on this tub has been less than satisfactory. I will never buy anything from Spa Expo in the future. Customer service at Spa Expo really sucks.
Comfort:  
2 / 5
2 / 5
Quality:  
1 / 5
1 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
3 / 5
3 / 5
By Customer Service Hot Spring VanessaJanuary 24, 2017
Hello Sovereign Tub.
I am sorry to hear that your spa is leaking. I can understand your frustration. I would like to see how I can help get your spa back in working order. Thank you for your post and for being a loyal Hot Spring owner. I look forward in working with you soon. hotspring_brand
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Review 236 for Sovereign
Average Rating:  
5 / 5
5 / 5

Best thing for arthritus!

Customer avatar
Duanethetub
from Wilmington,NC
Age:45-54
PostedJanuary 17, 2017
I have had several tubs in the past, but the Hot Springs is by far the best in value, comfort and functionality. It actually costs less to run then my last one which wasn't a Hot Springs.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 237 for Sovereign
Average Rating:  
5 / 5
5 / 5

Awesome Tub

Customer avatar
tonymaryd
from North Fort Myers, FL
Age:55-65
User submitted photo
PostedJanuary 16, 2017
This tub is so efficient, we saw no increase in our electric bill. I love all the jets. I move corner to corner before I get out because I can't choose. We bought the music package and love having our favorite tunes while we soak. It is effortless to clean and maintain. So much easier than a pool. So glad we bought this tub, and we got an amazing deal.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 238 for Sovereign
Average Rating:  
5 / 5
5 / 5

Long Lasting!

Customer avatar
Heavenlyview
from Ellwood City PA
Age:45-54
PostedJanuary 16, 2017
Bought my spa in 1994. Such a great investment. Can't wait to get a new one!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
3 / 5
3 / 5
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Review 239 for Sovereign
Average Rating:  
5 / 5
5 / 5

We enjoy our Tub

Customer avatar
JOEHOTSPRINGSADDIC
from Kentucky
PostedJanuary 16, 2017
Purchased my hot tub after having back problems. The back massage really helps relax my back so I can sleep better at night.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
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Review 240 for Sovereign
Average Rating:  
5 / 5
5 / 5

Excellent choice!

Customer avatar
Cowboy
from Reno,NV
Age:Over 65
PostedJanuary 15, 2017
This is our second Hot Springs spa. We left our first one with our home when it sold. It was still in excellent condition after 15 years.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
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