Customer Reviews for Highlife® Sovereign

Sovereign

Highlife® Sovereign

  • 6 adults
  • 6'8" x 7'9" x 33"/2.03m x 2.36m x .84m
  • 315 gallons/1,200 liters
Average Customer Rating:
4.479 out of 5
4.5
 out of 
5
(491 Reviews)
Open Ratings Snapshot
Rating breakdown 491 reviews
5 Stars
358
4 Stars
76
3 Stars
17
2 Stars
14
1 Star
26
170 out of 190(89%)reviewers recommend this productbrand.
Customer questions and answers:
3 Questions | 1 Answer
Customer Reviews for Sovereign
Review 141 for Sovereign
Average Rating:  
4 / 5
4 / 5

New Spa Owners

Customer avatar
TICKTBOSC
from Jensen Beach, FL
Age:55-65
PostedOctober 20, 2019
Even though we've owned the Hot Springs Sovereign spa for a few months now, it was set up fairly recently, so we've only been in it a few times to date.
We have, however, enjoyed our time in the spa, but are still learning various functions and how to best use them.
We're very much looking forward to learning about and using the spa more frequently going forward, it seems to be very well made and we're very happy with our purchase decision so far!
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring JanetOctober 28, 2019
We are glad to hear you are happy with your purchase of the Sovereign spa. hotspring_brand
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Review 142 for Sovereign
Average Rating:  
5 / 5
5 / 5

No Brainer to go with Hot Spring

Customer avatar
Bill
from The Dalles, Oregon
Age:Over 65
User submitted photo
PostedOctober 15, 2019
19 years ago we bought a Tiger River spa and finally wore it out. It was a no brainer to go with Hot Springs. We got a great deal on a 2018 Sovereign. We are really enjoying it (re-experience the joys of working jets). The biggest surprise is the water fall feature. Did not factor into the purchase, but I have to say that I really enjoy watching it at night with the lights on. Fun.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring JanetOctober 17, 2019
We are glad you enjoy the Sovereign spa and its features. hotspring_brand
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Review 143 for Sovereign
Average Rating:  
3 / 5
3 / 5

Not much dealer support

Customer avatar
Jsb
from Hiawassee, ga
PostedOctober 14, 2019
Felt like the dealer abandoned us after delivery and payment. Tub controls change on their own and we are unable to fix it. Had to drain and re fill the spa due to installers wrong instructions. Not happy with paying for top of the line spa with bottom of the line service.
Comfort:  
3 / 5
3 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
2 / 5
2 / 5
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Review 144 for Sovereign
Average Rating:  
5 / 5
5 / 5

There is no other spa

Customer avatar
Bob9327
from Phoenix, Maryland
Age:Over 65
PostedOctober 14, 2019
I bought a Sovereign in 1990. I loved it. It was still working but I decided to get a new one with all of the new design and technology. It is great as I knew it would be. Could I have purchased a cheaper spa? Sure, but there is nothing like A HotSpring spa.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring JanetOctober 16, 2019
Glad to hear you are happy with your Sovereign spa! hotspring_brand
+2points
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Review 145 for Sovereign
Average Rating:  
5 / 5
5 / 5

One purchase I am not unhappy with!

Customer avatar
TGS
from Canton, PA
Age:45-54
PostedOctober 13, 2019
Purchasing this hot tub from Hesselson's in Elmira Heights, NY was one of the best decisions I have made this year. The Hesselson's team was awesome and always helpful in answering questions. Truly a top notch, experienced team.
Our HotSprings hot tub has provided us with many hours of quality family time in a relaxing environment.
We started out in late summer at lower water temp and have slowly moved it up as we roll into the fall.
We find ourselves making time both morning and night to hop in for a soak.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
By Customer Service Hot Spring JanetOctober 16, 2019
We are happy to hear you are happy with your spa and the quality time you get with your family. hotspring_brand
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Review 146 for Sovereign
Average Rating:  
5 / 5
5 / 5

Terrific Spa

Customer avatar
PW
from Bella Vista, Ar
Age:Over 65
PostedSeptember 24, 2019
Bought a Sovereign in 1991 and it is still going strong! Sold my house & hot tub last fall. We just purchased a new Sovereign!! Had such great service, we can’t wait to try out the new one.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 147 for Sovereign
Average Rating:  
5 / 5
5 / 5

18 years owning a HotSpring Sovereign

Customer avatar
Prof68
from Chepstow
Age:45-54
PostedSeptember 23, 2019
We purchased our first ever hot tub, a Hot Spring Sovereign, after months of research and a test 'dip' at the then Chelmsford showroom. We decided on a Sovereign model and could not have been happier. One new heater and one new booster pump in 18 years has resulted in this being the cheapest hot tub any of our friends have owned by a country mile. Still going strong save a few maintenance bits like a new cover now needed and a few jets need replacing - not a lot for 18 years service.
Would highly recommend this tub.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 148 for Sovereign
Average Rating:  
5 / 5
5 / 5

Couldn't wait!

Customer avatar
BL2019
from Belgrade, MT
Age:55-65
PostedSeptember 2, 2019
Very nice. Once we made the decision, we could not wait to get it. It's rated to be energy efficient, but we've not had it long enough to tell. We've been enjoying soaking in it morning and night and can't wait to try it this winter.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring Lisa ArmosinoOctober 7, 2019
We're so glad you're enjoying your new spa! May it give you many years of relaxation. hotspring_brand
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Review 149 for Sovereign
Average Rating:  
5 / 5
5 / 5

Triumph spa is great!

Customer avatar
DaveandMelody
from Winter Springs, FL
Age:55-65
PostedAugust 29, 2019
I had to select the Sovereign because the new Triumph was not listed. The spa is great! My wife has mobility issues and the low profile of the Triumph is great. She can get in and out with ease using the handle.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring JanetSeptember 6, 2019
We are glad to hear the Sovereign spa meets your wife's needs! hotspring_brand
+1point
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Review 150 for Sovereign
Average Rating:  
4 / 5
4 / 5

Replacement of 1999 Sovereign Spa

Customer avatar
MikeyBear66
from Bronx New York
Age:Over 65
PostedAugust 18, 2019
Congradulations HotSpring, We just replaced our 1999 Sovereign with a 2019 Highlife Sovereign Spa. THATS A 19 1/2 YEARS OF USE.
In our opinion, when HotSpring redesigns the spa, we would like to see an additional Jetstream along the bottom of the spa (e) page 23,
Get rid of the water feature to accommodate a second Jetsream.
We would like to see the SmartJet lever have 4 positions, with the Jetsream jets in one position, Soothingstream and 3 Jet cluster in another position, Hydomassage and Moto massage in another position, ETC>
We find the foot jets, Jetstream to be weak compared to the 1999 model.
The control panel should be relocated to the front panel, so you don't get it wet and have to move it every time you enter the spa.
We love the lights that have added, and the exterior material used to cover the spa.
Michael and Joan
Bronx New York
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
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Review 151 for Sovereign
Average Rating:  
5 / 5
5 / 5

Replaced a 20yr old Sovereign

Customer avatar
JSS
from Hinckley, OH
Age:55-65
PostedAugust 16, 2019
This new and improved tub gave us what we liked with fantastic changes. The filter system is easy, the tub seems to be critter-proof, the lights and fountain are fun while giving us the comfortable layout we loved. Highly recommend.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring JanetAugust 22, 2019
We are glad to hear you are enjoying your new Sovereign spa! hotspring_brand
+1point
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Review 152 for Sovereign
Average Rating:  
5 / 5
5 / 5

Glad we have a HotSpring Spa

Customer avatar
Papa1
from Ocean City, New Jersey
Age:Over 65
PostedJuly 27, 2019
Our Sovereign HotSpring Spa is so nice. We enjoy relaxing and recharging in the evening. The quality is the best. The control panel is so easy to use and the other hand controls let you fine tune the hydro massage. We looked at some brands and found HotSpring offers so much better quality and efficiency. We are so happy we chose HotSpring Spa.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring JanetJuly 31, 2019
We are glad you are happy with your Sovereign spa! hotspring_brand
+1point
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Review 153 for Sovereign
Average Rating:  
5 / 5
5 / 5

Couldn't live without our Hot Springs Spa!

Customer avatar
MandM
from Washington DC Metro Area
Age:45-54
PostedJuly 17, 2019
My husband is s 50+ year old contractor and works physically everyday. I suffer from a lower back problems, due to multiple fractures almost 20 years ago.
We spend a minimum of 2-3 nights every week in our Hot Springs Hot Tub. Whether it's a short 20-30 minute soak after work, a morning soak with coffee, or an hour long soak while entertaining family and/or friends, there is nothing that provides more relaxation and relief for the both of us.
The pain relief our spa provides lasts 30 minutes, or more, even after getting out of the spa, it's incredible! No matter the weather we truly enjoy our time in our Hot Spring Spa, so much so that we miss it when we're on vacation.
Our Soverign II is now 15 years old and it has been an outstanding investment which I would not want to live without! We have already discussed our next spa purchase, for our future home, which we have not even built yet. We look forward to buying another Hot Springs Spa..
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
By Customer Service Hot Spring JanetJuly 23, 2019
We are glad to hear you have enjoyed your Sovereign spa for the last 15 years! hotspring_brand
+2points
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Review 154 for Sovereign
Average Rating:  
5 / 5
5 / 5

New Spa Owner

Customer avatar
Ash
from Palo Cedro, CA
Age:45-54
PostedJune 13, 2019
This is my first time having a spa and I've only been in it once but I have to say I just love it!! It's relaxing, the lights are fun, it got our family away from all the electronics outside and under the stars. Hot Springs feels like it has a very high quality product. Of course time will tell, but it's beautiful, sturdy and well thought out.
We went with Hot Springs because our pool guy said hands down best filtration system, easy to maintain and best spas they ever take care of. So purchasing Hot Springs was an easy decision for us.
However with all that being said....I had a lot of trouble getting it, it actually took 2 months due to issues at the factory but if you can get past that, it's wonderful. I was ready to give up on it but now that it is finally here and I've had a chance to use it, it was worth the wait! Whatever is going on at your San Diego warehouse and trucking companies please fix it before you loose folks....your product is great the hoopla to get it, not great!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring VanessaNovember 15, 2019
Congratulations on your new spa. I am glad to know you are enjoying it. Having your own spa in your back yard is a great way to relax. We appreciate your comments and feedback I will be sure to share them with our team.
Happy Hot Tubbing! hotspring_brand
+2points
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Review 155 for Sovereign
Average Rating:  
5 / 5
5 / 5

best spa i have ever owned

Customer avatar
Radarnz
from Christchurch
Age:25-34
PostedJune 9, 2019
My sovereign spa is amazing! every day we come home - slide in and melt the days stress away. couldn't live without it now.
definitely go freshwater salt!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring Marianne WaltersSeptember 24, 2019
Hi, So happy you are enjoying your Sovereign Fresh Water Salt Hot Tub! This is a great way to relax and add wellness to a busy life! Welcome to the Hot Spring Family and may you have many years of hot water relaxation!
Marianne hotspring_brand
+1point
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Review 156 for Sovereign
Average Rating:  
5 / 5
5 / 5

Best spas in the world.

Customer avatar
Bob
from Phoenix, Maryland
Age:Over 65
PostedJune 4, 2019
This is my second Hot Spring Spa, my first being in 1990. Yes, they last that long. Can you find a cheaper spa? Sure, but it will never measure up to the quality, durability and superior workmanship of a Hot Spring Spa.There simply is no other spa that can compare.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring JanetJune 10, 2019
Thank you for being a loyal Hot Spring customer! We're so glad to hear that you've enjoyed both of your hot tubs. We wish you many more happy years of hot tubbing. hotspring_brand
+1point
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Review 157 for Sovereign
Average Rating:  
5 / 5
5 / 5

Soverign

Customer avatar
tobykoko
from NY& SC
Age:Over 65
User submitted photo
PostedJune 3, 2019
We own 2 Hot Springs Soverign Hot tubs. 1 in upstate NY and one in South Carolina. I used to use the one in NY, outdoors, 365 days a years, every day, for 5 years. Now we're snowbird and still use one of the tubs every day. To me it's like getting a massage for this 72 yr. old body. Nothing could be more relaxing and soothing.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring JanetJune 10, 2019
Why have one when you have can two? We love that you have one in each place so you can enjoy your Sovereign every day. Thank you for being a loyal customer. hotspring_brand
+2points
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Review 158 for Sovereign
Average Rating:  
5 / 5
5 / 5

Love it!

Customer avatar
Simon511
from Westlake, OH
Age:45-54
PostedJune 3, 2019
After 2 years of searching, I'm so happy with my Hot Springs purchase. I have a bad back and use it for both therapy and relaxing. The Moto massage hits me perfectly.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring JanetJune 10, 2019
Sounds the Sovereign was a great choice for you. It's great to hear that the massage jets are helping you relax and get some back pain relief. hotspring_brand
+1point
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Review 159 for Sovereign
Average Rating:  
3 / 5
3 / 5

Hot tub in the mountains

Customer avatar
SusanB
from Running Springs, ca
Age:55-65
PostedMay 20, 2019
The Moto massage is the only worthwhile jet on this tub. I have back issues and it provides temporary relief for my chronic pain. The only problem is that it hurts my back to clean and fill it each year. I need a spa boy!
Comfort:  
3 / 5
3 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
3 / 5
3 / 5
By Customer Service Hot Spring VanessaMay 31, 2019
Oh yes! A pool boy would be fantastic. I am sure your local dealer can help you with spa services.
The Moto Massage is a wonderful jet, very relaxing.
Thank you for your review.
Happy Hot Tubbing! hotspring_brand
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Review 160 for Sovereign
Average Rating:  
5 / 5
5 / 5

Fun, clean, relaxing, really enjoyable!! LOVE the salt water system!!

Customer avatar
mtgal17
from Billings MT
Age:55-65
PostedMay 5, 2019
Had our old tub for 15 years & recently upgraded. Then new salt water system is SOOO amazing for my skin!! Continuing our family chats in the spa, getting out the sore spots, and just relaxing after a long day- we absolutely love love love our Hot Spring Spa.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring JanetMay 10, 2019
That's so wonderful to hear about how much you and your family are enjoying your new Sovereign! And we love hearing about how much you love the salt water system. Happy hot tubbing! hotspring_brand
+1point
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