Customer Reviews for Highlife® Prodigy

Prodigy

Highlife® Prodigy

  • 5 adults
  • 6'6" x 7' x 33"/1.98m x 2.13m x .84m
  • 290 gallons/1,100 liters
Average Customer Rating:
4.585 out of 5
4.6
 out of 
5
(465 Reviews)
Open Ratings Snapshot
Rating breakdown 465 reviews
5 Stars
367
4 Stars
54
3 Stars
11
2 Stars
15
1 Star
18
181 out of 195(93%)reviewers recommend this productbrand.
Customer questions and answers:
6 Questions | 3 Answers
Customer Reviews for Prodigy
Review 181 for Prodigy
Average Rating:  
4 / 5
4 / 5

5person capacity?

Customer avatar
Wally
from Michigan
Age:Over 65
PostedApril 8, 2017
Very nice hot tub. Top retractor easy to use. But 5 person? Difficult for 2 of us to fit comfortably
Comfort:  
3 / 5
3 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
By Customer Service Hot Spring VanessaApril 10, 2017
Thank you for your spa review. Hot Tubs at full capacity is cozy. All of our spas have different seating configurations. Looking at all the models gives you more options. Glad to know what you are enjoying your spa.
Happy Hot Tubbing! hotspring_brand
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Review 182 for Prodigy
Average Rating:  
5 / 5
5 / 5

Second Hot Springs I have owned Excellent Product

Customer avatar
Stan
from South Florida
Age:Over 65
PostedApril 8, 2017
I had purchased a Sovereign in 1999. I never had any issues with any part of the spa. Prior to purchasing the new Podigy I researched other spas both on line and at the dealers. None compared with the quality or the appearance. What helped make my decision easier was the sales person's knowledge of the product. There have been many changes since my first spa and all to the good.
My daughter plans on purchasing a spa within the the next few months and it will be a Hot Springs based on my recommendation. I would highly recommend a Hot Springs to anyone planning to purchase a spa.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy CatherineHot Spring Spa StaffApril 10, 2017
Thank you for being a second-time Hot Spring owner! We appreciate you being a part of the Hot Spring family. Thank you very much for your review.
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Review 183 for Prodigy
Average Rating:  
5 / 5
5 / 5

1st time hot tub owner

Customer avatar
marcel53
from Las Vegas NV
Age:45-54
PostedApril 5, 2017
So far the noticeable quality and workmanship is excellent and worth the money. I don't mind paying more for quality products
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy CatherineHot Spring Spa StaffApril 10, 2017
Thank you for your review. We are happy to hear that you are loving your new Prodigy and are appreciating the quality of your spa. Welcome to the Hot Spring family!
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Review 184 for Prodigy
Average Rating:  
5 / 5
5 / 5

Just what I have been wanting.

Customer avatar
MerryGardener
from Johnson City, TN, USA
Age:Over 65
PostedMarch 22, 2017
I've only had for a week but I am very happy with this spa.
Easy to operate and the variety of the jets is very nice. I do my own gardening and it is wonderful on the days I over do, that would be everyday.
So I am HAPPY HAPPY!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy CatherineHot Spring Spa StaffMarch 27, 2017
Welcome to the Hot Spring family! We are thrilled to hear that you are so happy with your recent spa purchase. Thank you very much for your review.
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Review 185 for Prodigy
Average Rating:  
4 / 5
4 / 5

Great for backs and that's about it

Customer avatar
prairiepastor
from East Jordan, Michigan
Age:Over 65
PostedFebruary 20, 2017
This spa focuses on the back. Every single jet. It's really excellent at that. In fact, it is so powerful you really need handles to hang onto except that there are none. I really needed something that would work on the legs, thighs, and feet, too. You must get into a contortionist position for that to happen. This spa is costly. It costs a whole lot more extra in electricity costs per month than I was led to believe. It should have cup holders. I was not so interested in the speaker capability.
Comfort:  
3 / 5
3 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
3 / 5
3 / 5
Response from HotSpringBy CatherineHot Spring Spa StaffFebruary 27, 2017
Thank you for your feedback!
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Review 186 for Prodigy
Average Rating:  
5 / 5
5 / 5

Best attitude adjustment purchase ever!

Customer avatar
Prodigyfan
from Florida
Age:45-54
PostedFebruary 16, 2017
Overall best purchase we have ever made! So easy to use and maintain. Instant heat at the push of a button - no waiting for unground spas to heat up. Very minimal adjustments to our electric bill . No strong chemical smells and no chemistry degree needed to check and adjust ph levels. I'm enjoying the best spa experience ever at a very affordable price.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy CatherineHot Spring Spa StaffFebruary 27, 2017
Thank you very much for your review. We're thrilled to hear about how much you love your Prodigy. Enjoy the wellness!
+2points
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Review 187 for Prodigy
Average Rating:  
5 / 5
5 / 5

Three Times a Winner with Hot Spring

Customer avatar
BobLewes
from Lewes, De.
Age:55-65
PostedFebruary 6, 2017
We recently bought a new Prodigy in Delaware. It is our third HotSpring spa after leaving an earlier Prodigy model behind with the sale of our house in New Jersey and previously owning a Jetsetter, which became too small for the family. The quality and ease of use keeps us coming back to HotSpring after researching several other brands that are also sold near our new home. We love the new shell, control pad and motorizer feature that wasn't a part of our old Prodigy. The uprite lift added to the spa makes opening and closing the cover a breeze. We are looking forward to many years of enjoyment and relaxation in our new new HotSpring spa!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceFebruary 16, 2017
Thank you for being a loyal Hot Spring owner. I love hearing how we have been able to grow with your family. The Moto Massage is a fantastic jet that moves up and down your back, proving a unique spa experience. Thank you for your post. Happy Hot Tubbing!
+3points
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Review 188 for Prodigy
Average Rating:  
5 / 5
5 / 5

Love my Prodigy

Customer avatar
Chris
from Trenton, SC
Age:55-65
PostedFebruary 5, 2017
I am enjoying my Prodigy hot tub. Fun, relaxing, Heaven!
Comfort:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 189 for Prodigy
Average Rating:  
4 / 5
4 / 5

Great Back Support

Customer avatar
prairiepastor
from East Jordan, MI
Age:Over 65
PostedJanuary 27, 2017
All of the jets on this spa are intended to help your back, and they do that very well. The back massage jet is particularly helpful.
However, there are no lower jets for feet or legs. That was disappointing considering the cost of this spa. I was also led to believe you could put four or five people in this spa. Three adults is about the max, and that's with the legs hitting each other. The spa is less energy-efficient than I was led to believe; energy efficiency is major reason I chose it over a Jacuzzi. The optimal way to buy a spa would be to be able to try out the different models so you know what you're getting. I didn't.
Comfort:  
4 / 5
4 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
3 / 5
3 / 5
By Customer Service Hot Spring VanessaFebruary 7, 2017
Thank you for your review.
You are correct. Wet teasing your spas is a great way to see how a spa will preform. I would encourage potential buyers to work with your local dealers to survey all spa models.
Enjoying your spa with friends and family is a great way to relax together.

Happy Hot Tubbing! hotspring_brand
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Review 190 for Prodigy
Average Rating:  
5 / 5
5 / 5

Long Lost Love

Customer avatar
Monave
from Ruidoso, NM
Age:35-44
PostedJanuary 23, 2017
we are a family of skiers, and I don't know how we went so long without a hottub.
Comfort:  
5 / 5
5 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
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Review 191 for Prodigy
Average Rating:  
5 / 5
5 / 5

Second time around

Customer avatar
OH44023
from Ohio
Age:Over 65
PostedJanuary 22, 2017
The prodigy is the second Hotspring tub I have purchased. I owned a Grandee for 20 years and it was an excellent and trouble free hot tub.
When it came time for a replacement I chose the prodigy because I no longer neede the capacity of the Grandee. The kids are grown and out of the house. The Prodigy is the same exceptional quality as th Grandee and the perfect size for my wife and I.
I would never consider purchasing anything other than a Hotspring tub. From a quality and value perspective it has no equal.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 192 for Prodigy
Average Rating:  
5 / 5
5 / 5

Best spa ever

Customer avatar
Tom170
from Scottsdale az
Age:Over 65
PostedJanuary 21, 2017
This is the third spa from Hot Springs we have purchased.
It is the best ever! Would not hesitate to purchase another if we move again.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 193 for Prodigy
Average Rating:  
5 / 5
5 / 5

BEST SPA THAT I HAVE OWNED

Customer avatar
Zingaro13
from Orange, CA
Age:Over 65
PostedJanuary 21, 2017
BEFORE I PURCHASED MY HOTSPRING SPA, I HAD OWNED TWO (2) DIFFERENT SPAS.. THEY HAD NUMEROUS FAILURES IN THEIR "COMPUTER BOARDS" AND OTHER MECHANICAL FAILURES. ADDITIONALLY, THEIR EXTERIOR CONSTRUCTION WAS EITHER STAINED OR PAINTED WOOD WHICH WAS QUITE TIME CONSUMING TO MAINTAIN. MY HOTSPRING SPA HAS A TERRIFIC EXTERIOR CONSTRUCTION THAT IS VERY EASY TO CLEAN AND VIRTUALLY MAINTENANCE FREE. THIS IS THE BEST SPA THAT I HAVE OWNED IN THE LAST 25 YEARS!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
5 / 5
5 / 5
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Review 194 for Prodigy
Average Rating:  
5 / 5
5 / 5

Great purchase

Customer avatar
Rick
from Virginia Beach, VA
Age:55-65
User submitted photo
PostedJanuary 21, 2017
The Prodigy hot tup is an excellent design. I purchased it primarily to help me with arthritis and has done an excellent job with that. This is a feature rich hot tub, mine has the optional Ace Salt Water system and the TRI-X filters. Maintenance is very easy with minimal use of chemicals. The only real fault I have at all is with the manual, I found it extremely difficult to use. I still definitely recommend this hot tub just be prepared to struggle with the manual.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
By Customer Service Hot Spring VanessaJanuary 31, 2017
Hello Great purchase!

The ACE salt system is a great way to manage your spa water. I understand that spa maintenance can take some getting use to. If you have additional questions about your spa or what the manual recommends, please let us know. Customer Service can be reached at 800-999-4688 ext. 8432.

Happy Hot Tubbing! hotspring_brand
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Review 195 for Prodigy
Average Rating:  
5 / 5
5 / 5

Best Place To get one Snake River Pool and Spa!

Customer avatar
Freedom1139
from Twin Falls,Id.
Age:45-54
PostedJanuary 13, 2017
Great people! Great Hot Tub! Jim Paxton and the Team At Snake River Pool and Spa are the best!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 196 for Prodigy
Average Rating:  
5 / 5
5 / 5

3rd Spa

Customer avatar
Gene
from Rockville, MD
Age:Over 65
PostedJanuary 7, 2017
Twenty years ago I had a Hot Springs Spa in Wintergreen, VA.
Fifteen years ago I purchased a non Hot Springs spa for my home.
Replaced it last month with th Hot Springs Prodigy. The Salt System reduces chemicals and the chlorine smell. Love it!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
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Review 197 for Prodigy
Average Rating:  
3 / 5
3 / 5

Nice tub

Customer avatar
Bruce55
from San Antonio
Age:55-65
PostedJanuary 1, 2017
Quality hot tub, however doesn't seem to get hot enough
Comfort:  
2 / 5
2 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
1 / 5
1 / 5
By Customer Service Hot Spring VanessaJanuary 4, 2017
Thank you for your review. Glad to hear that you are enjoying your spa. Spa temperature limit is 104 degrees. However, in most of our spas there is a way to increase them to 106. Also please note that your spas temperature can be within 2 degrees of the set temperature. This means if you have your spa set at 103 the actual temperature could be 101 before the heater turns back on. I will email you to make sure you are taking full advantage of the additional two degrees.
Happy Hot Tubbing! hotspring_brand
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Review 198 for Prodigy
Average Rating:  
5 / 5
5 / 5

No more "HAZE GRAY Underway" for me!

Customer avatar
SeniorChief
from Columbia, TN
Age:45-54
PostedDecember 29, 2016
Recently, I retired from the U.S. Navy and immediately jumped into my new job, new career, but in the SAME UNIFORM "ROTC High School". So immediately I bounced around at the local stores taking notes, getting educated on Hot Tubs, because I'm going to need this EVERYDAY when I come home from work to relieve my lovely stress! That's when I came across Adam in the Brentwood location. He was the best; he had me so well educated that customers thought I worked their! The buying experience was the best! I took my time, he wasn't pushy and I love the way they support Veterans! So BRAVO ZULU for the great customer service, the delivery, the orientation, and I highly recommend Hot Spring Spas of Music City Brentwood "ADAM" to anyone that cares about how they're treated! My NEW PREFERENCE to Sail and feel the waves is in my PRODIGY Hot Tub by Highlife Collection.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 199 for Prodigy
Average Rating:  
5 / 5
5 / 5

My Back Thanks Me

Customer avatar
Jimmy
from Venice, Fl
Age:55-65
PostedDecember 28, 2016
I've had back problems for several years. I have been to many PT sessions, which has helped somewhat, but not long lasting. One of my visits to my pain management physician, the discussion of a hot tub came up. Soon after my appointment I started looking at different hot tub companies. The stop at my local HotSpring dealer sealed the deal in my search for a hot tub. HotSpring provided me with more information on hot tubs and spas than any other brand I had looked at. I have purchased the Prodigy. I use the hot tub twice daily along with my PT exercises and my back has felt better now, than it has anytime in the past year. Glad I found the HotSpring Prodigy.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 200 for Prodigy
Average Rating:  
5 / 5
5 / 5

First time Hot Tubbers - Love the Prodigy

Customer avatar
pje
from Hackettstown NJ
Age:55-65
PostedDecember 26, 2016
Have it installed for about a month now and use it several times a week. We feel we've already gotten our money's worth. Easy to maintain, and just wonderful to use
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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