Customer Reviews for Highlife® Prodigy

Prodigy

Highlife® Prodigy

  • 5 adults
  • 6'6" x 7' x 33"/1.98m x 2.13m x .84m
  • 290 gallons/1,100 liters
Average Customer Rating:
4.585 out of 5
4.6
 out of 
5
(465 Reviews)
Open Ratings Snapshot
Rating breakdown 465 reviews
5 Stars
367
4 Stars
54
3 Stars
11
2 Stars
15
1 Star
18
181 out of 195(93%)reviewers recommend this productbrand.
Customer questions and answers:
6 Questions | 3 Answers
Customer Reviews for Prodigy
Review 221 for Prodigy
Average Rating:  
5 / 5
5 / 5

Hot Spring FAMILY Member

Customer avatar
Bocci
from Jersey Shore, NJ
Age:55-65
User submitted photo
PostedAugust 25, 2016
This is my second hot tub (I wore the other one out). I had a Jetsetter for myself when I was a family of one. Now with 4 grandchildren, my son and daughter-in-law, we upgraded the Jetsetter with the Prodigy!
I wouldn't own any other hot tub. The quality and craftsmanship of the Hot Spring brand is comparative to none. I have never needed any service. Basic maintenance with the Ace Salt system is easy and better on my "old" skin ;-) !
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 222 for Prodigy
Average Rating:  
3 / 5
3 / 5

Disappointed

Customer avatar
Andy
from Cleveland ohio
Age:Over 65
PostedAugust 23, 2016
Had 2002 Prodigy. It was more comfortable than new model. Where are the pillows?
Comfort:  
3 / 5
3 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
By Customer Service Hot Spring VanessaAugust 25, 2016
Thank you for reviewing your spa. I would like to make sure that you have everything you need for your spa. I will email you and make sure you have your spa pillows.

Happy Hot Tubbing! hotspring_brand
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Review 223 for Prodigy
Average Rating:  
5 / 5
5 / 5

Durable

Customer avatar
LesOk
from Owasso, OK
Age:55-65
PostedAugust 15, 2016
We bought our spa used from an authorized dealer and have now owned it for 6 years. It is easy to maintain and have only needed to call a serviceman one time. I would recommend Hot Spring spas.
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
5 / 5
5 / 5
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Review 224 for Prodigy
Average Rating:  
5 / 5
5 / 5

14 years later; a new one!

Customer avatar
Billp
from Long Island, NY
Age:Over 65
PostedAugust 15, 2016
Bought our first Prodigy 14 years ago. It broke beyond economical repair 2 months ago. Two days ago we took delivery of our new Prodigy from the same dealer ( if it ain't broke- don't fix it) . We love the extra depth, added features, and better energy efficiency! Our 1st spa needed 5 repairs under warranty in the last 14 years and our dealer was always there , on time, and with a smile.
I expect the same quality, and service for the next 14 years with my new HotSprings Prodigy!
Sincerely,
Bill Phillips
Comfort:  
5 / 5
5 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 225 for Prodigy
Average Rating:  
5 / 5
5 / 5

My wonderful Prodigy

Customer avatar
Dane
from Wausau WI
Age:35-44
PostedAugust 1, 2016
I own a Prodigy spa and I just have to say that I enjoy it immensely. I didn't think I would at first, but once I got in it the first time I couldn't believe how much it did for me! I feel better, I sleep better, and I can exercise longer, and I am a more relaxed than any time in my life. An all around great buy for me.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 226 for Prodigy
Average Rating:  
5 / 5
5 / 5

Oldie But Goodie

Customer avatar
49erLucy
from San Francisco, CA
Age:Over 65
PostedJuly 29, 2016
We bought our Hot Springs Prodigy spa in 1993 and it's still going strong. We use it almost every day. I had both of my knees replaced so I do my exercises in the spa to keep them in good condition. It's very reliable and easy to take care of.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 227 for Prodigy
Average Rating:  
5 / 5
5 / 5

Great to be back!

Customer avatar
Mac
from Naples NY
Age:55-65
PostedJuly 29, 2016
I had a Hot Spring Spa years ago but moved several times. I am finally staying put and decided to buy another. Great spa just like the last one.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 228 for Prodigy
Average Rating:  
5 / 5
5 / 5

My Prodigy

Customer avatar
Prodigy
from Cundiyo, NM
Age:45-54
PostedJuly 25, 2016
Let me start by saying there is nothing better than a long week and day at work then going home and getting into my Prodigy! I love making a nice drink, turning on the jets, and relaxing for at least one hour each night in my hot tub. This is one of the best things I've ever invested in my entire life... One of my favorite features my hot tub has is the ability to change the colors of the lights in my water. I couldn't ask for a better hot tub than this and this is the third brand I've owned in my life. Will recommend to anyone who asks and all of my friends really really enjoy it as well!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 229 for Prodigy
Average Rating:  
2 / 5
2 / 5

Very disappointed

Customer avatar
Sue
from St louis
Age:55-65
PostedJuly 23, 2016
We purchased this hot tub 7 years ago after having another hot tub for 15years. It started leaking this year and it is impossible to fix. The insides have foam then the pipes are sprayed with a foam covering. I will not purchase another hot springs spa
Comfort:  
5 / 5
5 / 5
Quality:  
1 / 5
1 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
1 / 5
1 / 5
By Customer Service Hot Spring VanessaJuly 25, 2016
Hot Spring Spas are very well insulated. However, that doesn't mean that can not be repaired. If there is an in foam leak, it is accessed by removing foam and than replaced with new foam. Ideally, a leak wouldn't have to be addressed however, in the rare occasion that it is, our local dealers can perform this repair.

I would like to see how I can help. I will email you directly to gain additional information. Thank you for your time and review. hotspring_brand
+2points
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Review 230 for Prodigy
Average Rating:  
5 / 5
5 / 5

it's really worth the money

Customer avatar
dmoo36
from portland oregon
Age:55-65
PostedJuly 10, 2016
We love everything about this luxurious spa! Initially I had some buyer's remorse. It certainly is a luxury purchase. But hey- then I got in! I love my new deck, too.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 231 for Prodigy
Average Rating:  
5 / 5
5 / 5

We don't know why we waited so long to buy a Hot Tub!

Customer avatar
Shar
from Fairview Texas
Age:Over 65
PostedJuly 7, 2016
We love everything about it, except that the seat where the Moto-Massage DX is, sits so low in the water that my husband who is 6'5", when sitting there has water coming up to his chin, So anyone shorter than that will need a booster cushion or chair, which was not mentioned to us as an add on option. Fortunately we have found one on Amazon, I'm hoping that it works!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 232 for Prodigy
Average Rating:  
5 / 5
5 / 5

Prodigy

Customer avatar
Clyder
from Downingtown, PA
Age:Over 65
PostedJuly 7, 2016
Excellent Hot Tub!
Style, size, comfort and amenities are awesome.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 233 for Prodigy
Average Rating:  
5 / 5
5 / 5

I Love This Spa

Customer avatar
Laura
from Hesperia Ca
Age:35-44
PostedJuly 5, 2016
This is so much better than the Cal Spa that I had before. Wonderful, easy to use, easy to drain. Can easily get in and out by yourself without needing a second person for the lid. Definitely worth every penny.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 234 for Prodigy
Average Rating:  
5 / 5
5 / 5

Excellent purchase with excellent service.

Customer avatar
MKE56
from Billings Mt.
Age:55-65
PostedJuly 2, 2016
I purchased spa in Billings Mt. I am very pleased with the whole package. I not only wanted a nice tub, but also wanted customer service to go with it. I have enjoyed my investment every day since I got it. Thanks to Scott and Cody for making my life better!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 235 for Prodigy
Average Rating:  
5 / 5
5 / 5

Solid workmanship, should last a lifetime!

Customer avatar
Lenny37
from Wenatchee, WA
Age:Over 65
PostedJune 23, 2016
Purchased two months ago from our local dealer. After reviewing other brands, this one appears to be out front on design, workmanship, ease of operation and overall quality.
Our local dealer was very professional who took his time to go over all aspects of the models in the show room. Once we made the decision to purchase the prodigy model, it was shipped, delivered to our home and installed in the time frame promised. We are enjoying it almost daily and will enjoy it more when the snow begins flying this winter.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 236 for Prodigy
Average Rating:  
5 / 5
5 / 5

Great Investment

Customer avatar
jo
from longview, tx
Age:55-65
PostedJune 23, 2016
We bought the Prodigy back in 2003 and it was the best investment we ever made! The cost is a few bucks per month. I have arthritis and fibromyalgia and when my body is hurting it is the best therapy...
During the summer my husband and I set it on summer mode and enjoy it 'cause it is nice and cool... We walked into the Longview store to buy the Silk balance water care system the other day and met Marissa Laicer. She was very warm and receptive. I felt like I have known her for years. She was very knowledgeable on the different spas. Go visit her and give her your business.
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
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Review 237 for Prodigy
Average Rating:  
5 / 5
5 / 5

Great Hot Tub

Customer avatar
Carlos22
from El Paso, TX
Age:55-65
User submitted photo
PostedJune 19, 2016
Had been wanting to buy a hot tube for some time and read many reviews and reviewed many specifications and finally decided on the Hot Springs Prodigy Hot Tub. This tub is fantastic for my purposes, it is only the wife and I and we are both 5'4" so the low profile of 33" works great for us when getting in and out of the tube. Each of the seats (5 total) sits us ideally. Initially I was intimidated by the water care responsibilities but with the Ozone Freshwater III Corona Discharge system, which comes standard with the Prodigy, water sanitization and balancing is very, very simplistic.
Overall, a very outstanding hot tub!!!!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 238 for Prodigy
Average Rating:  
5 / 5
5 / 5

We love our new tub!

Customer avatar
Jenny82
from Bethlehem, PA
Age:25-34
PostedJune 15, 2016
We absolutely cannot say enough about our hot tub. We would definitely recommend it to friends and family. My husband is on his feet all day and works long hours this is the perfect way to relax and decompose before bed, it also allows us to spend some quality time together. In the past I was a horrible sleeper, however since we got our new hotsprings hot tub I can almost instantly fall asleep after going in it for a while before bed and wake up feeling amazing and refreshed. We can not wait to get many many relaxing years and enjoyment out of it.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 239 for Prodigy
Average Rating:  
4 / 5
4 / 5

20 years old and runs like new!

Customer avatar
Clemay117
from NH
Age:25-34
PostedJune 6, 2016
My partner and I purchased a house and it came with the Hot Springs Prodigy hot tub and manuals. I can't believe it is 20 years old! The jet motor has been repaired once and the ozonator as well but it runs GREAT! Very impressed with the long lifespan of your products!
My only reason for the 4 stars is because of the depth of the tub. I feel it is a few inches too shallow. Perhaps higher seats and Walsh with deeper foot well.
Comfort:  
3 / 5
3 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
By Customer Service Hot Spring VanessaJune 9, 2016
Two decades and still running strong. Love it!
Thank you for taking the time to let us know about your spa experience. Sounds like a nice addition that came with your new home. If you are ever in the market for a new Hot Spring, we do have models with deeper seats and many different configurations. Hope you and your partner are enjoying all the benefits that spa soaking can provide.

Happy Hot Tubbing!
hotspring_brand
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Review 240 for Prodigy
Average Rating:  
5 / 5
5 / 5

Second Time Around

Customer avatar
KBL
from Erie, PA
Age:55-65
PostedMay 24, 2016
Our first spa was the Sovereign which served us extremely well for eight years. So when the time came to replace/upgrade we did what was right and stuck with the HotSpring name. . .when you have had the best, you stick to the best. . . Our Prodigy is maybe just a little smaller in size but still loaded with options that we love. . . Thank you HotSpring for a great product and keep up the good work!!!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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