Customer Reviews for Highlife® Prodigy

Highlife® Prodigy

5 adults
6'6" x 7' x 33"/1.98m x 2.13m x .84m
290 gallons/1,100 liters

Average Customer Rating:

4.6

out of

(465 Reviews)

Rating breakdown 465 reviews

5 Stars

367

4 Stars

3 Stars

2 Stars

1 Star

181 out of 195(93%)reviewers recommend this productbrand.

Customer questions and answers:

6 Questions | 3 Answers

Read all questions and answers

Customer Reviews for Prodigy

Review 241 for Prodigy

Average Rating:

5 / 5

My New Tub

Cmill1961

from Lancaster,Ky

Age:55-65

PostedMay 24, 2016

I really like the quality, workmanship
And appearance of my new Hot Springs Prodigy
The Moto massage is impressive.It is so
Much Quieter than the one it replaced

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

5 / 5

Value:

4 / 5

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Review 242 for Prodigy

Average Rating:

4 / 5

Better than a Boat

Canterbury04

from Athens, Ga

Age:45-54

PostedMay 19, 2016

We sold our boat and bought a hot tub, best day ever. They say the 2 best days you own a boat are the day you buy it and the day you sale it. With our Hot Tub, everyday is the best day. After a day of Golf or working hard in the yard, nothing is more relaxing than our Hot Tub.

Comfort:

5 / 5

Quality:

4 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

4 / 5

By Customer Service Hot Spring Ben, May 27, 2016

Hello, thank you so much for your awesome feedback. Sounds like an excellent use of a Hot Spring spa!! Wishing you many years of Happy Hot Tub soaking. hotspring_brand

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Review 243 for Prodigy

Average Rating:

5 / 5

Love our Prodigy!!

Lisa83

from Rochester, NY

Age:45-54

PostedMay 11, 2016

We've had our Prodigy for 6 years and we couldn't imagine life without it. It's the perfect size and has a nice variety of jets. It's the perfect place to unwind after a long day at work and warm up on a cold winter night. In the summertime we turn the temperature down and enjoy a refreshing dip at night after a hot, humid day. It's very easy to maintain.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

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Review 244 for Prodigy

Average Rating:

5 / 5

Worth every penny

Joey1019

from Manahawkin,NJ

Age:55-65

PostedMay 9, 2016

We love our Prodigy hot tub. We try to go in every night. It easy to care for it. The best was when it was snowing. We enjoyed it so much.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

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Review 245 for Prodigy

Average Rating:

5 / 5

2nd Hot Springs Spa & We love it!!

Pittscrew

from Panama City, Fl.

PostedMay 2, 2016

We had our first Hot Springs Spa for 16 years. We passed it down to one of our children to enjoy and bought ourselves the new Prodigy and we love it. We look forward to our hot tub meeting each evening after work.

Happy Husband and Wife. :-)

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Vanessa, June 10, 2016

Thank you for being a loyal Hot Spring owner. I love that you call your spa soaking time "in a meeting". Sharing the benefits of spa ownership with your family is a nice thing to do. Thank you Happy Husband and Wife for your review.
Happy Hot Tubbing! hotspring_brand

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Review 246 for Prodigy

Average Rating:

5 / 5

great unit

maddog

from michigan

Age:Over 65

PostedApril 25, 2016

We are vey happy with our Prodigy. We use it in summer at our co

Comfort:

4 / 5

Quality:

5 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

4 / 5

Value:

5 / 5

By Customer Service Hot Spring Vanessa, May 6, 2016

Thank you for your review.

Happy Hot Tubbing! hotspring_brand

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Review 247 for Prodigy

Average Rating:

5 / 5

Prodigy

VickiD

from Star, Idaho

Age:55-65

PostedApril 20, 2016

Great spa for the 2. Needs a few more jets and it would be perfect.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

4 / 5

Value:

3 / 5

By Customer Service Hot Spring Vanessa, May 2, 2016

Thank you for your review. Jets and seating configuration is important. We manufacture many models with varying jets and sizes. Glad that you are enjoying your spa.

Happy Hot Tubbing! hotspring_brand

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Review 248 for Prodigy

Average Rating:

5 / 5

Just what we needed!

Debbie15

from Jefferson City

Age:45-54

PostedApril 6, 2016

We purchased our tub a year ago. We enjoy the best time in the early dawn of day and what a way to start the day!! Just makes the day get off to a better start! Loved it the morning it was sleeting! We felt like kids again!! Super happy!!

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

4 / 5

Value:

4 / 5

By Customer Service Hot Spring Vanessa, April 19, 2016

Hello Super happy!

Thank you for painting a beautiful picture of what it is like to enjoy your spa. Sounds like a mix of fun and peacefulness. Enjoy! hotspring_brand

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Review 249 for Prodigy

Average Rating:

3 / 5

OK so far

GandL

from Steamboat Springs Colorado

Age:55-65

PostedMarch 31, 2016

Ordered the Spa in October 2015 and still do not have the steps that go with it. Initial spa that was delivered, leaked and had to be replaced. Wish that the spa had two speeds for the jets and that it had foot jets. Does do a good job holding temperature and the water is always clear. We really enjoy using it after a day of skiing

Comfort:

4 / 5

Quality:

3 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

3 / 5

Value:

3 / 5

By Customer Service Hot Spring Vanessa, April 12, 2016

Thank you for your review. I am sorry that you are waiting for your steps. I have reached out to your dealer and they have confirmed delivery for tomorrow. I am glad to know that you are enjoying your spa. Hot Tub soaking is a great way to end the day after hitting the slopes :)

Happy Hot Tubbing! hotspring_brand

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Review 250 for Prodigy

Average Rating:

5 / 5

Fun for my kids and friends

1956kid

Top 25 contributor
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Top 25 contributor

from Sd

Age:45-54

PostedMarch 26, 2016

We bought this after owning a hot springs for 16 years. After having our new spa there is no comparison to the old one. I would recommend this to anyone looking for a new spa.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

4 / 5

By Customer Service Hot Spring Vanessa, March 30, 2016

WOW 16 years!!!

Thank you for your review and for being a loyal Hot Spring owner.

Happy Hot Tubbing! hotspring_brand

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Review 251 for Prodigy

Average Rating:

5 / 5

Excellent purchase

Twhaler

from SF bay area

Age:55-65

PostedMarch 26, 2016

I have owned for 2 years now. I purchased with the ACE system, lowest maintenance spa I have ever owned! Water stays perfectly balanced. Change water every 10 months. We are heavy users1-2 per week. Ace system keeps water perfectly clear and only need to add chlorine after using 2 days in a row. Other wise it keeps chlorine at the correct level. Super efficient. Great spa not too big, not too small for 2-3 persons

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

4 / 5

By Customer Service Hot Spring Vanessa, March 30, 2016

Hello Excellent purchase

Thank you for your review. Love that you use your spa frequently. Water care can take some getting use to however, it sounds like you have the hang of it :)

Happy Hot Tubbing! hotspring_brand

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Review 252 for Prodigy

Average Rating:

5 / 5

We love our hot tub

relaxed

from Portland

Age:Over 65

PostedMarch 26, 2016

We have had Oregon Hot springs Spas for about 30 years and would not think of buying another brand. They are very quiet which is the main reason we purchased in the first place. We've had this one a little over one year and the only problem we have is regulating the chemicals. We have gotten good advice from the staff and assume there will be no more problems.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

3 / 5

Energy Efficiency:

3 / 5

Value:

3 / 5

By Customer Service Hot Spring Vanessa, March 30, 2016

Hello We love our hot tub.

Thank you for being a loyal Hot Spring owner for about 3 decades. That is amazing! Quality spas and dealer make for a fabulous spa experience.

Thank you for your review.

Happy Hot Tubbing! hotspring_brand

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Review 253 for Prodigy

Average Rating:

5 / 5

Quality Spa

Carl

from Apollo Beach Fl

Age:55-65

PostedMarch 15, 2016

This is my 2nd Hot Spring Spa in 20 years, would not even consider another brand. I've had friends and family members with other brands that look great in the showroom and the reps talk a good game, but the truth is longevity. those spas are now part of the local dump.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

4 / 5

By Customer Service Hot Spring Vanessa, March 23, 2016

Hello Loyal Hot Spring Owner.

20 years! For two decades you have been enjoying Hot Spring Spas, love it! Thank you for your review and recommendation.

Happy Hot Tubbing!

hotspring_brand

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Review 254 for Prodigy

Average Rating:

5 / 5

Love our new hot tub

Angie

from Swanton, MD

PostedMarch 14, 2016

The Hot Tub Store was excellent. Great, fast service. Our new hot tub was purchase, delivered, set up and ready for use in two days.

The tub is wonderful.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Vanessa, March 23, 2016

Hello Love our new hot tub

WOW! Delivered, set up and soaking in your spa all in two days. Love it!

Happy Hot Tubbing! hotspring_brand

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Review 255 for Prodigy

Average Rating:

5 / 5

Hands down HotSpring Spas are the BEST!

2Volklskiers

from South Lake Tahoe, CA

Age:55-65

PostedMarch 11, 2016

This is our second HotSpring spa. The first was a Sovereign. We used it for 8 years, then moved to another state and rented out our house with the spa installed. Sad to say renters don't take care of a spa like an owner does. We moved back home 3 years ago and replaced the Sovereign (due to many years of renter abuse) with a Prodigy. Previous research, personal use, and the experiences of friends with other spa brands left no doubt we would stick with HotSprings. Our current spa is a 2002 model that is still working like it was new. We got it used from some people that took good care of it and could no longer use it due to physical disability circumstances. HotSping is the only brand I would ever trust to buy used. This time we used the 230v electrical & it doesn't matter how long you stay in it, the water stays a constant 104 degrees. We live at 6200 ft elevation (snow country) and enjoy our tub after skiing all day.What's not to love? We got the Prodigy because it's just me & my wife that regularly use it (almost daily), but we wanted room for friends that join us sometimes. If you are trying to decide what brand spa to buy, get a HotSpring - you will NOT be disappointed.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Vanessa, March 23, 2016

WOW! Thank you for your review and recommendation. Hot tub soaking after a day out on the mountain sounds fabulous. Thank you for being a loyal Hot Spring Owner.

Happy Hot Tubbing! hotspring_brand

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Review 256 for Prodigy

Average Rating:

5 / 5

Why did we wait so long?

cknh

from New Hampshire

Age:45-54

PostedFebruary 26, 2016

We thought about owning a hot tub for a long time, but didn't make the purchase until the kids moved out :). We are so happy with our Prodigy! We use it every day, and love getting in when the temps outside are cold. It's a wonderful way to relax sore muscles after the gym, and to reconnect with one another without distractions. This is a great tub for both of us, as it has varied seat height options. I am short, and my husband is tall, and we both fit comfortably in this tub. Water maintenance is simple (we purchased the ACE salt option as we already have a salt water pool and are thus familiar with it). A couple of tips: the Cover Cradle makes opening and closing a breeze for me (I'm short). If you purchase the ACE salt system, expect to still have chlorine granules on hand to give the tub a "boost" after using. Also, at regular intervals, the ACE system requires you to confirm the salt output level (as evidenced by a blinking green light in the front), so don't panic if you see the light blinking! We really love our tub, and are very happy with the purchase!

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Vanessa, March 8, 2016

Thank you for your fabulous review.
Choosing a spa to accommodate two varying heights can be challenging. I am glad that the Hot Spring Prodigy suites all of your hot tub needs. Added accessories like ACE and cover lifters help make your spa experience more enjoyable.
Happy Hot Tubbing! hotspring_brand

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Review 257 for Prodigy

Average Rating:

5 / 5

Too awesome to explain!

Sylena

from Petal mississippi

Age:55-65

PostedFebruary 26, 2016

Received as a gift 3 years ago and much better that any diamond this girl could ever receive. .. relief from chronic pain and many surgeries.. nerves,anxieties, pain,you name it all lessened with my hot tub.. never dreamed my hubby would enjoy it too!!! We r in our 60's so if u ever have a chance get one u will never regret it!!!

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Vanessa, March 8, 2016

A Prodigy spa is a fabulous gift. I love knowing that you are enjoying your spa and that it is providing you relief. Thank you for your review and recommendation.

Happy Hot Tubbing! hotspring_brand

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Review 258 for Prodigy

Average Rating:

5 / 5

Love our new Hot Springs Spa!

kelly

from `San Jose

Age:45-54

PostedFebruary 24, 2016

We have always wanted a hot tub. Now that we have a new house with a patio, we were able to get one. Our Prodigy meets all our needs. It is big enough for the two of us plus guests if we want. The water is beautiful with the silver cartridge and the ozone system - no awful chlorine residue! We use it every day and every night!

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Vanessa, March 1, 2016

Hello Love our new Hot Spring Spa!

Congratulations on your new house and new spa. It sounds like you have a backyard retreat. Along with daily use sounds amazing.

Happy Hot Tubbing! hotspring_brand

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Review 259 for Prodigy

Average Rating:

5 / 5

First Spa ever!

Stipe55

from San Carlos

Age:55-65

PostedFebruary 22, 2016

We just completed a remodel on our home and decided that we should install a Spa on the deck. Since we had never owned one before, we were not sure what to expect in all aspects of Spa ownership. It turns out that it has been pretty simple maintaining the unit. John and Scott at Creative Energy in San Mateo were very helpful, and even came out to the house to help prep for the install. We use it on cold nights and warm afternoons. We love it!

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

4 / 5

Value:

5 / 5

By Customer Service Hot Spring Vanessa, February 29, 2016

A remodel and a new spa! Your picture looks inviting and relaxing. Thank you for sharing and for your review. I am excited to hear that you are enjoying your spa and that you received excellent service from Creative Energy.

Happy Hot Tubbing! hotspring_brand

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Review 260 for Prodigy

Average Rating:

2 / 5

poor quality

Bob

from Gallatin, TN

Age:Over 65

PostedFebruary 13, 2016

The spa was not a problem until I purchased a replacement heater(OEM) from a Hot Springs dealer in Grand Rapids, Michigan. The heater only last a little over a year before it started leaking. The original heater lasted about 12 years. So it appears that Hot Springs has a magor quality problem with their parts.
After having three Hot Springs spas I will not purchase another one based on the quality of the replacement heater and no response to an e-mail that was sent to Watkins! It also appears that your customer service skills have diminished greatly!

Comfort:

4 / 5

Quality:

2 / 5

Ease of Water Care:

3 / 5

Energy Efficiency:

3 / 5

Value:

2 / 5

By Customer Service Hot Spring Ben, February 15, 2016

Thank you for taking the time to express your concerns with your recent failed heater - this isn't an expectation we would have with our products. We are happy to hear you have enjoyed the Hot Spring line for so many years with 3 models - I am currently in contact with your local dealer, and will be happy to follow up with you directly. Thank you for your patience while we look into this further. hotspring_brand

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