Customer Reviews for Highlife® Prodigy

Highlife® Prodigy

5 adults
6'6" x 7' x 33"/1.98m x 2.13m x .84m
290 gallons/1,100 liters

Average Customer Rating:

4.6

out of

(465 Reviews)

Rating breakdown 465 reviews

5 Stars

367

4 Stars

3 Stars

2 Stars

1 Star

181 out of 195(93%)reviewers recommend this productbrand.

Customer questions and answers:

6 Questions | 3 Answers

Read all questions and answers

Customer Reviews for Prodigy

Review 261 for Prodigy

Average Rating:

4 / 5

Hot Spring Spa

WalterP

from St. Louis, MO

Age:55-65

PostedFebruary 7, 2016

We chose Hot Spring based on the excellent reputation, and the spa has lived up to it.

Comfort:

4 / 5

Quality:

5 / 5

Ease of Water Care:

3 / 5

Energy Efficiency:

3 / 5

Value:

4 / 5

By Customer Service Hot Spring Vanessa, February 15, 2016

Thank you for your review. Happy to hear that you are enjoying your spa.

Happy Hot Tubbing! hotspring_brand

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Review 262 for Prodigy

Average Rating:

5 / 5

First time owner

Noonb56

from Greenville, SC

PostedFebruary 6, 2016

I had always wanted a hot tub. I had a price in mind but what I learned with a hot tub you get what you pay for. As I did more research I found Hot Springs. I was impressed with the features and the advertised energy consumption. Since I've owned my spa for 4 months now I say the the value of a Hot Springs Spa is as advertised. I would not buy any other hot tub now that I own a Hot Springs Spa.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Vanessa, February 17, 2016

Hello First time owner.

It sounds like you did your homework and selected the perfect tub for you. Thank you for your review and for joining the Hot Spring Family.

Happy Hot Tubbing! hotspring_brand

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Review 263 for Prodigy

Average Rating:

5 / 5

Why wait. Enjoy every day.

VTub

from Bristol, VT

Age:45-54

PostedJanuary 31, 2016

The ability to unwind and relax is priceless. To sit in silence or without other distractions and have a conversation with family or friends in a hot soak is truly a gift. Don't wait. Get it, get in, enjoy.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Vanessa, February 15, 2016

Thank you for your fantastic review. You are absolutely right! The time you spend in your spa with friends and family is priceless. Happy to know you are making the most of your spa time.

Happy Hot Tubbing! hotspring_brand

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Review 264 for Prodigy

Average Rating:

5 / 5

Love my Prodigy!!

Catherine328

from San Jose, CA

Age:45-54

PostedJanuary 22, 2016

It took me a year to make the commitment between spending the money and taking care of a hot tub. After the set up was done and the first time I got in I said, "so worth it"! I've had it a little over a year now and LOVE IT!

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

Response from HotSpringBy Vanessa, Customer Service, January 25, 2016

Hello Love my Prodigy!!

Thank you for your review. I am glad to know that you are seeing the benefits of relaxing in your spa.

Happy Hot Tubbing!

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Review 265 for Prodigy

Average Rating:

1 / 5

Prodigy Lemon

Coach

from Plano, TX

Age:Over 65

PostedJanuary 19, 2016

2011 Prodigy has had untold number of service calls. Replaced control panel twice, bar top light, and now the ozonator. The spa leaked on the day it was installed because a rubber washer was not seated. Bubbling sounds in the wall that haven't always been there. I know it's a lemon and built on a Monday.

Comfort:

4 / 5

Quality:

1 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

3 / 5

Value:

1 / 5

Response from HotSpringBy Vanessa, Customer Service, January 21, 2016

Thank you for your review. I am sorry to hear that you have had spa service issues. I would like to see how I can help.
Please look for an email from me in your inbox. I look forward in working with you soon.

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Review 266 for Prodigy

Average Rating:

5 / 5

My THIRD and always...

LynnD

from Northern California

Age:55-65

PostedJanuary 16, 2016

This is my third Hot Spring spa. The quality of Hot Spring's products is unsurpassed. My first, a Jetsetter, is still going strong after 20+ years. I look forward to many, many years of "healing waters." We LOVE our new Prodigy (so does the kitten)!

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

Response from HotSpringBy Vanessa, Customer Service, January 20, 2016

Thank you for being a loyal Hot Spring owner for the last 20+ years. Soaking in a hot tub is a great way to relax. Love the picture! Your spa set up looks great, with nature all around.

Happy Hot Tubbing!

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Review 267 for Prodigy

Average Rating:

5 / 5

Awesome addition!

HTL

from Sacramento, CA

Age:35-44

PostedJanuary 13, 2016

I am an active person with lots of secondary muscle pain. So when I get out and play hard, it's good to relax in a tub that is comfortable, with a great assortment of jets, and the option of a salt water chlorinating system and having bluetooth speakers play my music - It doesn't get better than this. Great quality hot tub, pretty easy to maintain once you figure out the initial chemical balance. Pricey, but worth every penny! David Rosas -sales associate in Roseville has been amazing and has been able to answer and provide me with all the resources I need to fully enjoy my hot tub.
HTL

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

4 / 5

Value:

3 / 5

Response from HotSpringBy Vanessa, Customer Service, January 19, 2016

Hello Awesome addition!

Thank you for your review.

Soaking in a Hot Tub can be a fabulous way to relax. Sounds like David is a great resource for all of your spa needs. Water chemistry can take some getting use to however, it sounds like you are in good hands.

Happy Hot Tubbing!

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Review 268 for Prodigy

Average Rating:

4 / 5

So far so good!

Ruxputin

from Truckee, CA

Age:45-54

PostedJanuary 13, 2016

The prodigy seems great so far. Super stylish and easy to use. I'd do it again in a heartbeat!

Comfort:

5 / 5

Quality:

4 / 5

Ease of Water Care:

3 / 5

Energy Efficiency:

4 / 5

Value:

4 / 5

Response from HotSpringBy Vanessa, Customer Service, January 19, 2016

Thank you for your review.

Happy Hot Tubbing!

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Review 269 for Prodigy

Average Rating:

4 / 5

We Love Our Prodigy Hot Tub

donmg7

from Virginia

Age:55-65

PostedJanuary 13, 2016

Our Hot Springs Prodigy is everything we expected in a hot tub! It's so relaxing and helps our aging and stiff joints. Our extended family also loves to use it when visiting.

Comfort:

4 / 5

Quality:

4 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

4 / 5

Response from HotSpringBy Vanessa, Customer Service, January 16, 2016

Thank you for your review.

Hot Tub soaking is a great way to relax and rejuvenate.

Happy Hot Tubbing!

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Review 270 for Prodigy

Average Rating:

5 / 5

Serenity

Dana

from Franklin, NC

Age:55-65

PostedJanuary 13, 2016

We are very happy with our hot tub purchase. Love everything about it!

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

4 / 5

Value:

5 / 5

Response from HotSpringBy Vanessa, Customer Service, January 16, 2016

Thank you for your review.

Happy Hot Tubbing!

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Review 271 for Prodigy

Average Rating:

5 / 5

Best Unplanned Purchase We Ever Made!!!

kevenjohn

from dumas,texas

Age:55-65

Gender:male

Yes, I recommend this product.

PostedJanuary 4, 2016

After our old Hot Springs hot tub suddenly expired, we began the search for a replacement. We looked no farther than our Hot Springs dealer because of the quality of our previous hot tub and the helpfulness and caring of our Hot Springs dealer. This hot tub has met and exceeded all our expectations, from the lighted up display, to the ease of temperature control and being able to control the jets. It is much easier to do the weekly maintenance. We absolutely love our new hot tub!!

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

Response from HotSpringBy Vanessa, Customer Service, January 14, 2016

Love the photos and your review. Thank you for choosing Hot Spring. Glad to hear that your Prodigy is exceeding your expectations.

Happy Hot Tubbing!

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Review 272 for Prodigy

Average Rating:

5 / 5

Great Hot Tub

Bob

from Wayne, Ohio

Yes, I recommend this product.

PostedJanuary 2, 2016

Very low maintenance cost. Large enough for small party, nice size for 2.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

4 / 5

Value:

5 / 5

Response from HotSpringBy Vanessa, Customer Service, January 14, 2016

Hello Great Hot Tub!

Thank you for your review. Glad to know you are enjoying your Hot Spring Prodigy.

Happy Hot Tubbing!

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Review 273 for Prodigy

Average Rating:

5 / 5

Awesome hot tub and customer service

Kaffee

from Charlottesville, VA

Age:55-65

Gender:female

PostedJanuary 2, 2016

This is the 3rd Hot Springs spa we have bought, and we love it! Thomas Holt in Charlottesville, Virginia, has the est customer service ever! We will continue to do business with him and buy our supplies from him!

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

Response from HotSpringBy Vanessa, Customer Service, January 14, 2016

Thank you for being a loyal Hot Spring owner. I am delighted to know that you have had a great experience with your dealer.

Happy Hot Tubbing!

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Review 274 for Prodigy

Average Rating:

5 / 5

Get me a new one

from Angels Camp, CA

Age:Over 65

Gender:male

Yes, I recommend this product.

PostedDecember 12, 2015

We have had our Pridigy for over 10 years and the performance has been outstanding - - no probllems whatsoever. My morning is not complete if I cannot start it with a cup of coffee in my hot tub.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

4 / 5

Value:

5 / 5

Response from HotSpringBy Vanessa, Customer Service, December 15, 2015

Wow 10 years! That is great.

Morning coffee in your spa sounds like a fabulous way to start your day.

Thank you for your review.

Happy Hot Tubbing!

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Review 275 for Prodigy

Average Rating:

5 / 5

GReatest Purchase I have ever made

Teagle2009

from Santa Nella, Ca

Age:45-54

Gender:male

Yes, I recommend this product.

PostedDecember 4, 2015

I bought my spa last April for my wife. Her only requirement was that it be salt water. I agreed and I love the ease of care due to the salt water system. Keeping it balanced is easy, there are not a boat load of chemicals, there is not a chemical smell when you get in and the best benefit of all, is you feel relaxed and your skin is soft when you get out. The ability to relax and unwind at the end of the day is the greatest, Thanks to Hot Springs, our quality of life is much better.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

Response from HotSpringBy Vanessa, Customer Service, December 10, 2015

Thank you for your review.

What a terrific gift to give to your wife. The salt system is a great way to manage your spa water and not have to use many chemicals. Glad to know you both are relaxing and enjoying your Prodigy spa.

Happy Hot Tubbing!

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Review 276 for Prodigy

Average Rating:

4 / 5

A Little piece of heaven

Spaqueen

from Maine

Yes, I recommend this product.

PostedDecember 4, 2015

This is the third hot tub we have owned and so far this one seems to be the best because it is pretty easy to take care of.

Comfort:

3 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

4 / 5

Value:

3 / 5

Response from HotSpringBy Vanessa, Customer Service, December 10, 2015

Hello A Little piece of heaven.

Happy to hear that you find your spa easy to use and to take care of. Thank you for your review.

Happy Hot Tubbing!

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Review 277 for Prodigy

Average Rating:

4 / 5

So Relaxing

Cansas

from DeSoto, KS

Age:35-44

Gender:male

Yes, I recommend this product.

PostedDecember 3, 2015

We've been using our tub for about 4 months now and love it. It took about a month to really get a handle on water care since we have the ACE system. The jets are quite powerful and provide a nice massage. The only downside to powerful jets is staying seated without floating away from the seat. There really isn't anything to hold on to to stabilize yourself! But that doesn't detract from our enjoyment of our spa.

Comfort:

4 / 5

Quality:

5 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

Response from HotSpringBy Vanessa, Customer Service, December 7, 2015

Hello So Relaxing.

Water care can take some getting use to. However, I am glad to know you now feel comfortable managing the system. Soaking in a spa can give you a weightless feeling of floating. There are spa accessories made for this issue. They can help weigh you down or provide you with an elevated seat.

Your local dealer should be able to help you with options that might help. Hot Spring Customer Service is also available to help in any way that we can. We can be reached at 800-999-4688 x8432.

Thank you for your review.

Happy Hot Tubbing!

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Review 278 for Prodigy

Average Rating:

4 / 5

SUPER TUB

Jerry1

from Aptos CA

Age:Over 65

Gender:male

Yes, I recommend this product.

PostedNovember 21, 2015

Have been a happy owner since 2012 and enjoy our hot tub as often as we can.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

4 / 5

Value:

4 / 5

Response from HotSpringBy Vanessa, Customer Service, December 2, 2015

Hello Super Tub.

Thank you for your review. Hot Tub soaking on a daily bases sounds like paradise.

Happy Hot Tubbing!

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Review 279 for Prodigy

Average Rating:

5 / 5

Great qualitygreat tub quality

Hat

from Mi

Age:45-54

Gender:female

Yes, I recommend this product.

PostedNovember 17, 2015

Great tub quality and longevity. Hot Springs tubs have a great reputation.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

4 / 5

Value:

4 / 5

Response from HotSpringBy Vanessa, Customer Service, December 1, 2015

Thank you for your review and for being a Hot Spring owner.

Happy Hot Tubbing!

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Review 280 for Prodigy

Average Rating:

5 / 5

3 rd Hotsprings Tub

Lars

from Erie Pa

Age:45-54

Gender:male

Yes, I recommend this product.

PostedNovember 15, 2015

The reason we buy hot springs hot tubs is number one there an excellent unit. But the overall value is in service. We deal strictly with Mark at Presque Isle hot tub's in Erie PA. Mark provides us with fast reliable service. Thank you,
Larry Baumann

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

Response from HotSpringBy Ben, Customer Service, November 18, 2015

Wow, thank you for being such a loyal Hot Springs Hot Tubber - so happy to hear you continue to enjoy the brand, and even better to hear you have a dealer that is so helpful with any of your spa needs. Wishing you many more years of enjoyable soaking in your Prodigy model spa!

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