Customer Reviews for Highlife® Prodigy
Highlife® Prodigy
- 5 adults
- 6'6" x 7' x 33"/1.98m x 2.13m x .84m
- 290 gallons/1,100 liters
Average Customer Rating:
4.6
out of 5
(465 Reviews)
Rating breakdown 465 reviews
5 Stars
367
4 Stars
54
3 Stars
11
2 Stars
15
1 Star
18
181 out of 195(93%)reviewers recommend this productbrand.
Customer Reviews for Prodigy
Review 281 for Prodigy
Average Rating:
5
/
5
Great Spa-Terrible Dealer
Ralph
from Woodstock, GA
Age:55-65
Gender:male
Yes, I recommend this product.
PostedNovember 14, 2015
This is my fourth Hot Springs Tub, the second from this dealer. The tubs are great, best on the market. My dealer is so bad that I do not know how the keep the franchise.
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
3
/
5
Value:
3
/
5
Response from HotSpringBy Vanessa, Customer Service, November 18, 2015
Thank you for your review.
I am sorry to hear about your dealer experience. I will reach out to you, to better understand the circumstances of what happened. Please look for am email from me in your inbox.
Thank you for choosing Hot Spring and for being a loyal owner.
Happy Hot Tubbing!
I am sorry to hear about your dealer experience. I will reach out to you, to better understand the circumstances of what happened. Please look for am email from me in your inbox.
Thank you for choosing Hot Spring and for being a loyal owner.
Happy Hot Tubbing!
Thank you! You have successfully submitted a comment for this review.
Review 282 for Prodigy
Average Rating:
5
/
5
Prodigy
JBC
from Ventura, CA
Age:45-54
Gender:male
Yes, I recommend this product.
PostedNovember 13, 2015
This is my third Hot Springs Spa and I remain a big fan of the product. It is quality throughout and the dealer is very responsive to any questions and minor post install issues. Love it.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Vanessa, Customer Service, November 18, 2015
Wow three Hot Spring Spas!! That is fabulous!
Thank you for being a loyal owner and for your review. I am happy to know you love your Prodigy.
Happy Hot Tubbing!
Thank you for being a loyal owner and for your review. I am happy to know you love your Prodigy.
Happy Hot Tubbing!
Thank you! You have successfully submitted a comment for this review.
Review 283 for Prodigy
Average Rating:
5
/
5
Good spa
dczap
from Gillette Wy
Yes, I recommend this product.
PostedNovember 13, 2015
This is an excellent spa. I previously owned a highlife spa for 23 years so I know they are well made. One slight complaint...The recirculation system is too sensitive to flow through the filters. When the recirc system trips because the filters are plugged (that is plugged per hot springs standards) I have not been able to get them clean enough and have been forced to buy a new filter for the primary filter in the set.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Response from HotSpringBy Ben, Customer Service, November 17, 2015
Hello loyal Hot Spring spa owner; thank you for your candid feedback on your Prodigy model spa! We recommend cleaning your filters once every 30 days. Spa filters are a wearable item, thus when initially cleaning the filter does not resolve the spa going into protection mode, you would need to replace them with a new set. I will send an email to you, should you have any further questions. Thanks again for sharing your concerns!
Thank you! You have successfully submitted a comment for this review.
Review 284 for Prodigy
Average Rating:
5
/
5
Great Hot Tub
Sam
from Hallsville, TX
Age:55-65
Gender:female
Yes, I recommend this product.
PostedNovember 13, 2015
Even though we installed our hot tub in the hot summer, we have enjoyed it. We hope to enjoy joy it more as the weather cools. Had a small problem but the merchant we purchased from fixed it right away. Was very happy with the customer service.
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
Response from HotSpringBy Vanessa, Customer Service, November 16, 2015
Hello Great Hot Tub.
Thank you for your review. I am glad to here that you have received great customer service. Also, that you are enjoying your Hot Spring Prodigy.
Happy Hot Tubbing!
Thank you for your review. I am glad to here that you have received great customer service. Also, that you are enjoying your Hot Spring Prodigy.
Happy Hot Tubbing!
Thank you! You have successfully submitted a comment for this review.
Review 285 for Prodigy
Average Rating:
5
/
5
love it
gg
from grand rapids mi
Age:55-65
Gender:female
Yes, I recommend this product.
PostedNovember 13, 2015
wonderful quiet and awesome we bought for hubbys ms he love it it helps
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Vanessa, Customer Service, November 16, 2015
Hello Love it!
I think it is great that your hot tub is helping your husband feel better. That is great news.
Thank you for your review.
I think it is great that your hot tub is helping your husband feel better. That is great news.
Thank you for your review.
Thank you! You have successfully submitted a comment for this review.
Review 286 for Prodigy
Average Rating:
5
/
5
worth the extra$
tom18
from New lenox, Il
Age:55-65
Gender:male
No, I do not recommend this product.
PostedNovember 9, 2015
THIS IS MY SECOND HOT SPRINGS SPA. I made vthe mistake of buying a thermo spa and regretted it. The thermo spa had higher operating and maintenance costs.
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
3
/
5
Response from HotSpringBy Vanessa, Customer Service, November 11, 2015
Hello worth the extra$
Glad to hear that you are on your second spa and that you are enjoying it.
Thank you for the review and for being a part of the Hot Spring Family.
Glad to hear that you are on your second spa and that you are enjoying it.
Thank you for the review and for being a part of the Hot Spring Family.
Thank you! You have successfully submitted a comment for this review.
Review 287 for Prodigy
Average Rating:
5
/
5
great purchase
dan55
from paris, ohio
Age:55-65
Gender:male
Yes, I recommend this product.
PostedNovember 7, 2015
this was the best purchase my wife and i made. salesman was very courteous and imfomat about product. never any pressure. they came out and surveyed deck . people very nice.We use it as much as we can. price very reasonable.Will recommend to others about it Thank you
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Vanessa, Customer Service, November 9, 2015
Hello Great purchase!
Thank you for your review and recommendation. Sounds like your dealer did a great job, making sure you and you wife have the perfect spa and a secure place to set it.
Happy Hot Tubbing!
Thank you for your review and recommendation. Sounds like your dealer did a great job, making sure you and you wife have the perfect spa and a secure place to set it.
Happy Hot Tubbing!
Thank you! You have successfully submitted a comment for this review.
Review 288 for Prodigy
Average Rating:
5
/
5
Second hot spring spa
Pizzapete
from Edgartown, MA
Age:55-65
Gender:male
Yes, I recommend this product.
PostedNovember 7, 2015
I have been a regular "tubber" for over 20 years. I bought the prodigy 2 years ago and it operates flawlessly and I use it every day. Thanks Hotspring for an awesome product!
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
Response from HotSpringBy Vanessa, Customer Service, November 9, 2015
Thank you for your review and for being a part of the Hot Spring Family.
Wow! 20 years and counting. I am happy to know that you are enjoying your Prodigy spa every day.
Happy Hot Tubbing!
Wow! 20 years and counting. I am happy to know that you are enjoying your Prodigy spa every day.
Happy Hot Tubbing!
Thank you! You have successfully submitted a comment for this review.
Review 289 for Prodigy
Average Rating:
5
/
5
Dream Come True
Adam
from New York
Age:25-34
Gender:male
Yes, I recommend this product.
PostedNovember 4, 2015
Exactly what the doctor ordered. My spa provides me with a relaxing and enjoyable way to treat my chronic back pain.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Vanessa, Customer Service, November 8, 2015
Hello Dreams Come True!
I am sorry to hear about your back pain.
Being able to soak in a hot tub and relax, sounds like it has made a tremendous difference. I am glad that we could help.
Thank you for your review.
I am sorry to hear about your back pain.
Being able to soak in a hot tub and relax, sounds like it has made a tremendous difference. I am glad that we could help.
Thank you for your review.
Thank you! You have successfully submitted a comment for this review.
Review 290 for Prodigy
Average Rating:
5
/
5
Return Customers to HotSpring
jb
from Sarasota, FL
Age:55-65
Gender:female
Yes, I recommend this product.
PostedNovember 1, 2015
We had a Hot Spring Spa 15-20 years ago. We loved it so much that when we were ready to add a spa to our new home, we went straight back to Hot Spring! Our Prodigy is the perfect fit for us. The care is so simple and the benefits are so great. Thanks go out to Paul, our salesman at the Sarasota store. He help us make an educated decision on the model. We were sold on Hot Spring before we even walked into the showroom.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Vanessa, Customer Service, November 4, 2015
Hello Returning Customer to Hot Spring.
Thank you for your review and for choosing a Hot Spring Spa. I am excited to know that your previous experience with Hot Spring and with the Sarasota location was a positive one.
I know that you and your family are going to enjoy your new Prodigy Spa.
Happy Hot Tubbing!
Thank you for your review and for choosing a Hot Spring Spa. I am excited to know that your previous experience with Hot Spring and with the Sarasota location was a positive one.
I know that you and your family are going to enjoy your new Prodigy Spa.
Happy Hot Tubbing!
Thank you! You have successfully submitted a comment for this review.
Review 291 for Prodigy
Average Rating:
5
/
5
New Owner long time coming
Nooner56
from Greenville, SC
Yes, I recommend this product.
PostedOctober 26, 2015
I have always wanted a hot tub, and the time had finally come. When looking at the various makes and models, Hot Springs stood out to be one of the better makes. I am so glad we have made this purchase, it has made our quality of life better already. I will use the tub some mornings before I go to work at 5:00am. I find it helpful to relax may back muscles and help me prepare for the day.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
Response from HotSpringBy Vanessa, Customer Service, October 27, 2015
Thank you for your review.
We are happy and privileged that you have chosen Hot Spring. Soaking in a hot tub is a wonderful way to start your day or unwind from it.
Welcome the to Hot Spring Family!
Happy Hot Tubbing!
We are happy and privileged that you have chosen Hot Spring. Soaking in a hot tub is a wonderful way to start your day or unwind from it.
Welcome the to Hot Spring Family!
Happy Hot Tubbing!
Thank you! You have successfully submitted a comment for this review.
Review 292 for Prodigy
Average Rating:
5
/
5
relax at home
angela
from cleveland,ohio
Age:55-65
Gender:female
Yes, I recommend this product.
PostedOctober 25, 2015
Love our hot tub. Never really have to go on vacation. Step out our back door to sit in a beautiful park - like setting to soak away our stress. Easy to maintain and energy efficient.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Vanessa, Customer Service, October 27, 2015
Hello relax at home.
Thank you for your review!
Stay-cations are great...no packing...no traffic...and sleeping in your own bed. Having your own hot tub is a great way, to get-a-way without going anywhere.
Soaking in the spa really is a great way to relax and distress.
Happy Hot Tubbing!
Thank you for your review!
Stay-cations are great...no packing...no traffic...and sleeping in your own bed. Having your own hot tub is a great way, to get-a-way without going anywhere.
Soaking in the spa really is a great way to relax and distress.
Happy Hot Tubbing!
Thank you! You have successfully submitted a comment for this review.
Review 293 for Prodigy
Average Rating:
5
/
5
I now can't live without it
LouTrip
from Manahawkin, NJ
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedOctober 13, 2015
A long time ago I broke many bones, this has resulted in a lot of joint pain, My Hot Spring is used all year long in the warm months I have the temp set at 103 F., and when it's freezing out I have it set at 105 F. I can't really see any change in the Electric Bill, and I found the biggest trick to getting the chemicals right is take your time, for instance : if you are adding softener just add a little at a time and wait 20 mins for it to stabilize before you take a reading, in a short time it becomes so easy I think a child can learn. Easy water care, easy on Energy usage, and it makes me feel great, what other then all of that is there ?
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Vanessa, Customer Service, October 15, 2015
Thank you for your smart and great review. Love the picture in the snow too!
You are so right about water chemistry. Waiting for the chemicals to do their job and penetrate,hundreds of gallons of water, before you take a reading can make all the difference.
It's nice that you are using the spa throughout the year and that it has been beneficial for your well being.
Happy Hot Tubbing!
You are so right about water chemistry. Waiting for the chemicals to do their job and penetrate,hundreds of gallons of water, before you take a reading can make all the difference.
It's nice that you are using the spa throughout the year and that it has been beneficial for your well being.
Happy Hot Tubbing!
Thank you! You have successfully submitted a comment for this review.
Review 294 for Prodigy
Average Rating:
5
/
5
My second Hot Springs Spa
vince
from ypsilanti, mi
Age:45-54
Gender:male
Yes, I recommend this product.
PostedOctober 13, 2015
This time I purchased a Prodigy. I love it. Fall is here. Had a Sovereign that gave me very little trouble for 17 years.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Vanessa, Customer Service, October 15, 2015
Hello My second Hot Spring Spa.
Thank you for being a part of the Hot Spring Family, 17 years, WOW! Glad to know that you are loving your new Prodigy Spa.
Happy Hot Tubbing!
Thank you for being a part of the Hot Spring Family, 17 years, WOW! Glad to know that you are loving your new Prodigy Spa.
Happy Hot Tubbing!
Thank you! You have successfully submitted a comment for this review.
Review 295 for Prodigy
Average Rating:
4
/
5
Nice tub for all of us.
Jack
from Milford, NH
Age:25-34
Gender:male
Yes, I recommend this product.
PostedOctober 8, 2015
We upgraded from a 3 person to the Prodigy. We have 3 kids so we definitely needed the extra space. We were limited as to which tub to get only because it was going inside a 3 season porch and size mattered. But with all 5 of us in the tub it seems to be fine. The only complaint I would have is that I wish there were a couple higher seated positions so legs wouldn't get intertwined as much. But overall we love it.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
3
/
5
Value:
4
/
5
Response from HotSpringBy Vanessa, Customer Service, October 9, 2015
Sounds like your hot tub is a great place for the family to get together and enjoy each others company.
I will make sure to pass on your hot tub seating suggestion to my supervisor.
Thank you for taking the time to give us your feedback.
Happy Hot Tubbing!
I will make sure to pass on your hot tub seating suggestion to my supervisor.
Thank you for taking the time to give us your feedback.
Happy Hot Tubbing!
Thank you! You have successfully submitted a comment for this review.
Review 296 for Prodigy
Average Rating:
5
/
5
Great Spa
cache2010
from Yukon, Ok
Age:25-34
Yes, I recommend this product.
PostedOctober 3, 2015
This spa is wonderful. The water can be a bit to manage sometimes, but overall well worth the trouble.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
2
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Vanessa, Customer Service, October 6, 2015
Hello Great Spa!
Thank you for your review.
Water care can take some getting use to. If there is something I or the Customer Service Team can do to help, feel free to call us at 800.999.4688 X8432.
We would be happy to walk you through water care and address any other questions you might have.
Happy Hot Tubbing!
Thank you for your review.
Water care can take some getting use to. If there is something I or the Customer Service Team can do to help, feel free to call us at 800.999.4688 X8432.
We would be happy to walk you through water care and address any other questions you might have.
Happy Hot Tubbing!
Thank you! You have successfully submitted a comment for this review.
Review 297 for Prodigy
Average Rating:
5
/
5
I wish I had not waited so long
Randy13
from Moses Lake, WA
Age:55-65
Gender:male
Yes, I recommend this product.
PostedSeptember 30, 2015
Very relaxing after a long day at work and I sleep so much better.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Vanessa, Customer Service, October 1, 2015
Thank you for your review. I am glad that soaking in a hot tub helps you relax and get a better nights sleep.
Happy Hot Tubbing!
Happy Hot Tubbing!
Thank you! You have successfully submitted a comment for this review.
Review 298 for Prodigy
Average Rating:
5
/
5
Prodigy
Vince
from Hilton Head Island, SC
Age:25-34
Gender:male
Yes, I recommend this product.
PostedSeptember 30, 2015
We purchased the Prodigy on 8/31/2015. I was a little skeptical about this at first but my wife insisted. It was a lot of work getting ready for this tub (deck support, electrical, etc) but I got it done. After having the tub for about a month, I am in love with it. I figured it would be my wife using it all the time and that I would only use it once every week or two but rather I have found myself using it almost every day. The jets in this tub are amazing and each different corner of the tub provides a different type of jet for a different massage. We also purchaed the Uprite Cover Lifter and absolutely love it. With the placement of the tub on our deck we didn't have room to manually take the cover off and store it while we use the tub. The cover lifter keeps the cover neatly stored and also provides us some privacy from our neighbor.
We couldn't be happier with our purchase!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Vanessa, Customer Service, October 1, 2015
Thank you for your review and picture. It looks like you have your spa on a lovely deck.
I'm sure you and your wife will be able to enjoy your spa for many years to come. I am happy to hear you have discovered the benefits of the soaking in a hot tub. It is not only a great way to relax but also, a fantastic way to spend some quality family time.
Welcome to the Hot Spring Family!
I'm sure you and your wife will be able to enjoy your spa for many years to come. I am happy to hear you have discovered the benefits of the soaking in a hot tub. It is not only a great way to relax but also, a fantastic way to spend some quality family time.
Welcome to the Hot Spring Family!
Thank you! You have successfully submitted a comment for this review.
Review 299 for Prodigy
Average Rating:
5
/
5
Liking it
pg
from boston area
Age:55-65
Gender:male
Yes, I recommend this product.
PostedSeptember 27, 2015
have had it for a bout a year; added ACE system; still not up to speed on all of the chemistry; but everything works well; using it sometimes twice per day -- sun rise and evening;
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
3
/
5
Value:
3
/
5
Response from HotSpringBy Vanessa, Customer Service, September 28, 2015
Soaking in a Hot Tub twice a day sounds like the perfect way to start and end your day.
Thank you for your review.
Happy Hot Tubbing!
Thank you for your review.
Happy Hot Tubbing!
Thank you! You have successfully submitted a comment for this review.
Review 300 for Prodigy
Average Rating:
5
/
5
Prodogy
El
from Heber, Utah 84032
Age:55-65
Gender:male
Yes, I recommend this product.
PostedSeptember 15, 2015
Our Prodigy Jacuzzi is great. We enjoy the Blue Tooth Surround Sound as we enjoy our daily soothing rotating and soothing jets on our back and feet.
It would be better to have about 4" more depth so that when you sit, your knees could be level instead of propped up.
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Ben Harper, Customer Service, September 17, 2015
Hello Hot Spring Prodigy owner! Thank you for feedback on your hot tub with the Blue Tooth Music system! I am happy to pass your recommendations along to our team here, wishing you many future happy soaks in your spa!
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