Customer Reviews for Highlife® Prodigy

Prodigy

Highlife® Prodigy

  • 5 adults
  • 6'6" x 7' x 33"/1.98m x 2.13m x .84m
  • 290 gallons/1,100 liters
Average Customer Rating:
4.585 out of 5
4.6
 out of 
5
(465 Reviews)
Open Ratings Snapshot
Rating breakdown 465 reviews
5 Stars
367
4 Stars
54
3 Stars
11
2 Stars
15
1 Star
18
181 out of 195(93%)reviewers recommend this productbrand.
Customer questions and answers:
6 Questions | 3 Answers
Customer Reviews for Prodigy
Review 301 for Prodigy
Average Rating:  
5 / 5
5 / 5

Prodigy Hot Tub

Customer avatar
Andy55772
from Carlsbad, CA
Age:25-34
Gender:male
Yes, I recommend this product.
PostedSeptember 11, 2015
Best Hot Tub Ever!!!! Quality is top of the line. Very pleased with purchase.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy BenCustomer ServiceSeptember 18, 2015
Thank you Andy55772 for your wonderful feedback on your Prodidy model spa!
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Review 302 for Prodigy
Average Rating:  
5 / 5
5 / 5

Great Hot Tub, limited jet speed...

Customer avatar
SkiHike
from Lake Tahoe, NV
Age:45-54
Gender:male
Yes, I recommend this product.
User submitted photo
User submitted photo
User submitted photo
PostedSeptember 3, 2015
We really love our Prodigy hot tub. We've had it for 3 years and it has served us continuously with no issues or downtime. We live at a high elevation (on a mountain above Lake Tahoe at 7,500'). Winter temps can drop to zero degrees. Nonetheless, the temperature stays at a toasty 105 degrees!
I only have two (minor) criticisms. First, it would be nice if the jets had variable speeds instead of just a single speed. It's not a huge deal since we usually don't use the jets - preferring instead to just enjoy a nice hot soak under the stars. Second, it would be nice if it were internet-enabled so I could decrease/increase the temperature remotely and simply monitor the temperature in the tub when traveling.
I often forget to manually turn down the temp before I depart on a trip. If I do turn it down before leaving, when I return I have to remember to turn it up and then wait a day before the heat reaches a desirable level.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy Peggy W.Customer ServiceSeptember 8, 2015
Thanks for the detailed review, photos and suggestions. May we post a photo or two on our Facebook page? Though there is only 1 speed for the jets, you can dial up/down the intensity with the air valves and we DO offer the "Connextion Spa Remote" to let you do exactly what you described re: controlling water temp and jets remotely. It is a big hit with our customers. Talk to your local dealer about Connextion as it will retrofit onto spas built in or after the 4th quarter of 2012. Happy Hot Tubbing!
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Review 303 for Prodigy
Average Rating:  
5 / 5
5 / 5

Best purchase for my home!!!

Customer avatar
ENC
from Encinitas
Age:25-34
Gender:male
Yes, I recommend this product.
PostedSeptember 3, 2015
We LOVE our new prodigy! Its functional, looks great and is the ultimate relaxation tool for our family. My father had a Hot Spring Spa for over 20 years and the quality is unbeatable.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy Peggy W. Customer ServiceSeptember 8, 2015
Thanks for providing the review of your Prodigy. You have discovered what many happy spa owners know...this is a great private family retreat right at home. Enjoy!
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Comments (1)
Customer avatar
brad
winnipeg , mb
customer service
Posted September 5, 2015
customer service was awesome thanks ( marrianne)
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Review 304 for Prodigy
Average Rating:  
4 / 5
4 / 5

Heliskier.com

Customer avatar
Heliskier
from Florida
Age:55-65
Gender:male
Yes, I recommend this product.
PostedJuly 26, 2015
HOt Springs Spas are far and away the best on the market for therapy and economy. Simply said!! I have been an continuous owner since 1984. I am a very active, athletic, individual and I now use my spa for shoulder therapy every morning prior to setting off to work. Gives me a great start to the day. Had a Classic, Classic D and now the Prodigy. Want to upgrade to the new and improved Prodigy soon.
Customer for life!!!!!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy MarianneCustomer ServiceJuly 29, 2015
Hello Hot Spring Lifer! I would agree! Thank you for your review and we are happy you enjoy your spa!
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Review 305 for Prodigy
Average Rating:  
5 / 5
5 / 5

Not a luxury, it's a necessity

Customer avatar
Steve47
from Sonoma, CA
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedJuly 20, 2015
Having had two back surgeries and five knee surgeries, including a total knee replacement, I cannot state how important my Prodigy had been for my recovery and quality of life. I start my day there and it makes all the difference in the world. It is easy to maintain crystal clear water and the quality is top notch. I could not imagine living without it.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy BenCustomer ServiceJuly 27, 2015
Hi Steve47!

What an amazing story - it's very reassuring when we hear how much the Hot Spring spas improve a person's overall well-being. Thank you so much for your wonderful testimony, and we hope you find much benefit from continued hot soaking!
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Review 306 for Prodigy
Average Rating:  
5 / 5
5 / 5

It fills my bill

Customer avatar
Tcan7
from Henderson, Nv
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedJuly 20, 2015
Being a single guy, the Prodigy is not too big and yet not too small. Taking care of the spa is minimal, and that is important to me. It looks A- and hip, and that is important as well. This is my second Hotspring so that tells you how I feel about this product.
Tony Cannella
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy JaclynCustomer ServiceAugust 6, 2015
Thanks for being a loyal member of the Hot Spring Family, Tony! We know there are many options when purchasing a new spa, and appreciate your choosing Hot Spring. I'm glad the Prodigy fits what you're looking for I hope you enjoy it for many years!
Happy Hot Tubbing!
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Review 307 for Prodigy
Average Rating:  
5 / 5
5 / 5

More Than Happy with My HotSprings

Customer avatar
Vegas
from Las Vegas
Age:Over 65
Gender:female
Yes, I recommend this product.
PostedJuly 7, 2015
I've had my spa for 4 years. This spa has been wonderful. Very low maintenance and no repairs.
I definitely recommend the HotSprings Brand.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 308 for Prodigy
Average Rating:  
5 / 5
5 / 5

BEST GIFT EVER!!!

Customer avatar
BESTGIFTEVER
from Tyler, tx
Age:45-54
Gender:female
Yes, I recommend this product.
PostedJuly 6, 2015
We've had our hot tub for approximately a month. It has been used every single day since the day it was delivered. My husband contracted a staph infection several years ago and now suffers with pain from the scar tissue throughout his body. This gift was by far the best gift we have ever received! We love our hot tub!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceJuly 9, 2015
I am sorry to her about your husband and the pain he suffers from. It amazing that soaking in a hot tub can provide relief. Thank you for your review.

Happy Hot Tubbing!
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Review 309 for Prodigy
Average Rating:  
5 / 5
5 / 5

Love this spa

Customer avatar
Believer
from Sacramento, CA
Yes, I recommend this product.
PostedJuly 1, 2015
I thought my husband was being frivolous when he said he needed a spa. I don't know how many times I've eaten my words since we got our Prodigy spa. There is nothing like soaking in the spa, looking at the stars and enjoying each others' company. Not to mention it feels good on those old muscles (especially after a really active day). I can honestly say it's the best purchase we've made in a long time. My husband did a lot of research before deciding on this particular manufacturer and model and the homework paid off.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceJuly 8, 2015
Welcome to the wonders of Hot Tub living! Thank you for your review. We are happy that you are a part of the Hot Spring Family.

Happy Hot Tubbing!
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Review 310 for Prodigy
Average Rating:  
4 / 5
4 / 5

No Issues with Filters or Mechanics

Customer avatar
Poko1920
from Merrick, NY
Age:45-54
Gender:female
Yes, I recommend this product.
PostedJune 30, 2015
No problems in 5 years with this model. Was more expensive, but worth it
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
3 / 5
3 / 5
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Review 311 for Prodigy
Average Rating:  
5 / 5
5 / 5

Best purchase ever

Customer avatar
Pete23
from Tennessee
Age:45-54
Gender:male
Yes, I recommend this product.
PostedJune 29, 2015
Great quality and easy to maintain. Highly recommend... Goes great w a glass of wine or sip of Sambuca
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 312 for Prodigy
Average Rating:  
5 / 5
5 / 5

Ease of operation

Customer avatar
Stumperman
from Reno NV
Age:55-65
Gender:male
Yes, I recommend this product.
PostedJune 26, 2015
The prodigy is so easy to maintain, I bought a submersible pump,and a Sham wow gets every last drop out, takes 30 min. to clean, filling takes a bit longer but is ready to go that day
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceJuly 8, 2015
Thank you for your review and tip. A pump is a fast way to drain, refill and get back in the spa.

Happy Hot Tubbing!
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Review 313 for Prodigy
Average Rating:  
5 / 5
5 / 5

Great value

Customer avatar
Blueyes
from Los Angeles
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedJune 24, 2015
Energy use 50% less than former spa. Easy to install.
Comfort:  
4 / 5
4 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 314 for Prodigy
Average Rating:  
5 / 5
5 / 5

Great design!

Customer avatar
JenL
from Connecticut
Yes, I recommend this product.
PostedJune 24, 2015
We love our Prodigy spa! It's the perfect size and the variation of the jets are great. I like to sit in each seat and rotate around from seat to seat to get a full body experience. The only negative with my spa is that I wish I got it in the 220v model so that I could continually heat the water while the jets are going simultaneously. I think this would help keep the water hotter on cold winter days. Maintenance is a breeze. This hot tub is a great model!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy VanessaCustomer ServiceSeptember 22, 2015
Thank you for review. I am happy to hear that you are enjoying your spa. However, it sounds like you have a request for spa operation that I can help with. Your spa can be converted into a 220v. This will allow your spa to heat the water and jet operation at the same time. Have your licensed electrician wire the spa according to the conversion directions, in your owners manual.
If you need further service, we would be glad to help at 800-999-4688 x8432

Happy Hot Tubbing!
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Review 315 for Prodigy
Average Rating:  
5 / 5
5 / 5

Aloha's Spa

Customer avatar
Milljt
from Coldwater Michigan
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedJune 23, 2015
This is our third Hot-Springs spa. When we moved 10 years ago the buyer wrote the tub into the buying agreement.
My wife has restless leg syndrome. We live in Michigan where the winters are cold, but she manages to get out to the tub very frequently. It helps her legs settle down so she can get to sleep.
The tub is much easier to take care of compared to a swimming pool, and uses much less electricity and chemicals.
We have purchased the three tubs from the same dealer in Battle Creek Michigan. They are terrific to work with.
Comfort:  
5 / 5
5 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy JaclynCustomer ServiceJune 24, 2015
Thank-you for being a repeat Hot Spring Hot Tubber, your loyalty is very much appreciated! I'm glad to read your Prodigy is enjoyed year round, regardless of season. The team at Battle Creek Hot Spring Spas is fantastic and I'm so happy they've been there for you through your three purchases.
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Review 316 for Prodigy
Average Rating:  
4 / 5
4 / 5

Great for back pain

Customer avatar
oldinlet
from Brookhaven, NY
Age:55-65
Gender:male
Yes, I recommend this product.
PostedJune 23, 2015
Several years ago I broke my back in a cycling accident and, even after a couple surgeries, I suffer from intense pain often. A 15 minute steep in the hot tub settles my back pain down like nothing else. I usually spend 10 to 20 minutes in the hot tub at least once per day, year round.
Comfort:  
4 / 5
4 / 5
Quality:  
3 / 5
3 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy JaclynCustomer ServiceJune 24, 2015
Thank-you for taking the time to review you Prodigy model spa, Hot Tubber! I'm so happy you've found something to help alleviate some of your pain, and that you enjoy your spa year round. Thanks for being a part of the Hot Spring family.
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Review 317 for Prodigy
Average Rating:  
5 / 5
5 / 5

Great value and fun for the whole family

Customer avatar
apaxi
from Charleston, SC
Age:25-34
Gender:male
Yes, I recommend this product.
PostedJune 23, 2015
We purchased the Prodigy and added the salt water kit along with the speaker system. Our two boys (who were 3 and 4 when we bought it) LOVE getting in the tub with us (we turn the temp down to 98 when they get in). You can't beat the quality of HotSprings. Highly recommended!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy JaclynCustomer ServiceJune 24, 2015
Hello Hot Tubber - I'm thrilled to see your Prodigy model spa is enjoyed by the entire family! Thank-you for the recommendation and for being a part of the Hot Spring family!
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Review 318 for Prodigy
Average Rating:  
5 / 5
5 / 5

Love it! No complains!

Customer avatar
Jb186846
from Seattle, WA
Age:25-34
Yes, I recommend this product.
PostedJune 22, 2015
Works great, does exactly as desired. Easy to use and to clean! Would definitely recommend to others.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy BenCustomer ServiceJune 24, 2015
Hi there - thanks so much for your feedback, glad to hear you love your Prodigy model spa, and have 'no complaints'! Wishing you many future soaks in your spa!
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Review 319 for Prodigy
Average Rating:  
5 / 5
5 / 5

It keeps going and going

Customer avatar
Doc
from Sedona, AZ
Age:55-65
Gender:male
Yes, I recommend this product.
PostedJune 20, 2015
I have had my Prodigy for 15 years and other than 2 little issues, it still works great. That is a testament to the quality of the product
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy Ben Customer ServiceJune 23, 2015
Hi there Doc!

What awesome feedback on your Prodigy model spa - we enjoy hearing how long our spas continue to provide heat and relaxation to long-time owners... Thank you for your review!
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Review 320 for Prodigy
Average Rating:  
4 / 5
4 / 5

Relax

Customer avatar
markiemark
from Poughkeepsie, NY
Age:45-54
Gender:male
Yes, I recommend this product.
PostedJune 19, 2015
We love our spa year round! Always the best way to relax. The seats are comfortable and the jets hit all the right places.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy BenCustomer ServiceJune 23, 2015
Hello Markiemark - thanks for your relaxing feedback on your Prodigy model spa! So great to hear you enjoy the comfortable seats and multiple jet options!
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