Customer Reviews for Highlife® Prodigy

Prodigy

Highlife® Prodigy

  • 5 adults
  • 6'6" x 7' x 33"/1.98m x 2.13m x .84m
  • 290 gallons/1,100 liters
Average Customer Rating:
4.585 out of 5
4.6
 out of 
5
(465 Reviews)
Open Ratings Snapshot
Rating breakdown 465 reviews
5 Stars
367
4 Stars
54
3 Stars
11
2 Stars
15
1 Star
18
181 out of 195(93%)reviewers recommend this productbrand.
Customer questions and answers:
6 Questions | 3 Answers
Customer Reviews for Prodigy
Review 321 for Prodigy
Average Rating:  
5 / 5
5 / 5

Perfect getaway

Customer avatar
LakeLiving1998
from Clinton, AR
Age:25-34
Gender:male
Yes, I recommend this product.
PostedJune 18, 2015
We have the Prodigy at our Lake House with the ACE Salt System, Bluetooth music, and Connextion Remote monitoring system. We feel total peace of mind knowing that the hot tub can treat the water while we are away and can send us emails/texts with status changes. It is perfect for our family of 5 but still only needs 110v power. Several seating positions from deep water to cool down make it perfect for anyone.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceJune 23, 2015
Smart hot tubs to join our smart phones and smart TV's. Giving our customers the best experience while enjoying worry free relaxation is the way to go. Sounds like you have a fantastic set up that can accommodate all of your friends and family.

Thank you for your review and Happy Hot Tubbing.
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Review 322 for Prodigy
Average Rating:  
5 / 5
5 / 5

best ever

Customer avatar
cp
from columbia mo
Yes, I recommend this product.
PostedJune 16, 2015
Great hot tub. 100% recommended. These are the Cadillac of hot tubs.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy JaclynCustomer ServiceJune 17, 2015
100% love your review. Thank-you!
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Review 323 for Prodigy
Average Rating:  
5 / 5
5 / 5

My 3rd Hot Springs Spa

Customer avatar
Roswell1
from Roswell, GA
Age:55-65
Gender:male
Yes, I recommend this product.
PostedJune 16, 2015
My first 2 Hot Spring Spas were purchased in California. Have seen a lot of junk spas over the years and Hot Springs lives up to its reputation of quality. The Controls are straight forward, love the salt water system. Stays hot, stays clean, very little maintenance.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
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Review 324 for Prodigy
Average Rating:  
5 / 5
5 / 5

Maintenance

Customer avatar
Murph
from Barnegat, NJ
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedJune 16, 2015
There was a leak, causing the water level to drop. I called for service and a technician arrived within two hours, found a pinhole leak in the circulating pump, and replaced the pump. The repair took about 15 minutes. Since the spa was under warranty, there was no charge.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy MarianneCustomer ServiceJune 17, 2015
Hello, Thank you for your review of your Prodigy Hot Tub. Glad to know all is well after the leak in the circulation pump. Sounds like the dealer had done a great job!
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Review 325 for Prodigy
Average Rating:  
5 / 5
5 / 5

Good price good hot tub

Customer avatar
Brookesee
from Wheeling,wv
Age:55-65
Gender:male
Yes, I recommend this product.
PostedJune 16, 2015
Have had our hot tub for 4 years enjoy it a lot. Only have had it services once easy to take care of it. Had two hips replaced and the hot tub helped my recovering time a great easier. Would highly recommend this
Comfort:  
5 / 5
5 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy BenHarperJune 17, 2015
Thank you Brookesee - great to hear your ownership testimony on your Hot Spring Prodigy model spa! Sounds like your local dealership takes good care of your spa's service needs - and how great to hear you benefit with a quicker recovery! Thank you for sharing!
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Review 326 for Prodigy
Average Rating:  
5 / 5
5 / 5

Great spa for family!

Customer avatar
Spaman1
from Jacksonville, Fl
Age:55-65
Gender:male
Yes, I recommend this product.
PostedJune 15, 2015
Had 2 years and great-easy to maintain...a great spa...
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy BenCustomer ServiceJune 19, 2015
Thank you Spaman1 for the awesome feedback - enjoy that Hot Spring Prodigy model spa of yours!
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Review 327 for Prodigy
Average Rating:  
4 / 5
4 / 5

Very nice spa

Customer avatar
MississippiJSB
from Picayune, MS
Age:55-65
Gender:male
Yes, I recommend this product.
PostedJune 15, 2015
We've owned our spa for 5 years and have enjoyed it immensely. It's great to jump into after a hard day of working, when you need a good massage of the feet and body.
We had a different brand of spa previously and the Hot Spring is way easier to take care of and maintain. We would definitely recommend this spa.
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 328 for Prodigy
Average Rating:  
5 / 5
5 / 5

Hot Spring Spa's the BEST

Customer avatar
Vman252
from Delafield, WI
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedJune 15, 2015
I've had both the Soviiergn and a Prodigy over the 25 years that I've loved Hot Tubbing. Hot Springs makes an outstanding product that carries a wonderful warranty on their product. It requires minimal maintenance and is easy to care for.
Can't go wrong with a Hot Springs Spa!!!!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy JaclynCustomer ServiceJune 17, 2015
Thanks for the wonderful feedback, Hot Tubber, and for your loyalty to the Hot Spring brand. What an amazing testimony! May you continue to enjoy your Prodigy model spa for many years.
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Review 329 for Prodigy
Average Rating:  
5 / 5
5 / 5

Best Purchase we have made

Customer avatar
Dave
from Galion, Ohio
Age:55-65
Gender:male
Yes, I recommend this product.
PostedJune 15, 2015
We love this hot tub, we are in it every night. Very easy maintenance
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy BenCustomer ServiceJune 17, 2015
Thank you for sharing, so happy to hear you love your Hot Spring Prodigy model spa!
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Review 330 for Prodigy
Average Rating:  
5 / 5
5 / 5

Great Value

Customer avatar
King
from Sun City, CA
Age:55-65
Gender:male
Yes, I recommend this product.
PostedMarch 29, 2015
This is my 3rd Hot Spring Spa, all of them have been great but, I think I like the Prodigy the best of all of them. It is always Hot and Ready when I go out to use it, which is almost every night. The water maintenance is so easy. Best of all the is the Hot Spring Dealers, the three Hot Tubs have been purchased from 3 different dealers and they have all been great. Thank You Hot Spring Spas for picking great dealers to sell your Hot Tubs.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceApril 1, 2015
WOW! 3 Hot Spring Spas, Love it! We are privileged to be your Hot Tub of choice. Keeping your tub ready to go is the idea. As well as the best and easiest ways to enjoy your spa. Providing our Hot Tubers with amazing spas and dealers is the perfect partnership. I am glad to know that you are well taken care of.

Wishing you many more years of Happy Hot Tubbing.
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Review 331 for Prodigy
Average Rating:  
5 / 5
5 / 5

Why did I wait so long for a Spa!

Customer avatar
Karen
from Derby
Age:35-44
Gender:female
Yes, I recommend this product.
PostedSeptember 20, 2014
I have pondered for sometime about purchasing a spa, but held off as I thought the whole process of setting up and maintaining would be a complete pain and dealing with the chemicals would be beyond me, but how wrong I was. Having visited HotSprings in Derby, after a friend recommended them, I was dealt with by the lovely Anita who guided me through the whole process where I was able to make an informed decision about which spa to purchase. I went for a Prodigy and the Ace Salt system; what a great choice. The guys who delivered and fitted it were 'spot-on' and Anita and Martin at the office have been excellent. The spa has been in situ 19 days and I have been in it 17 days so far, sometimes twice a day. I sleep better and have less aches and pains and with the Ace system its a dream to look after.Complete bliss to get into after a hard day's work. Best purchase in a long time - thanks for your help Anita
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy MarianneCustomer ServiceSeptember 23, 2014
Hello, And thank you for taking the time to let us know how much you love your Prodigy Hot Spring Spa with the ACE Salt System. We are happy to hear this and love bringing better days and nights to our customers! I am happy to hear Anita and Martin were excellent in helping you make an informed decision for your spa needs. I am sure you will have many years of hot water relaxation. Welcome to the Hot Spring Family!
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Review 332 for Prodigy
Average Rating:  
5 / 5
5 / 5

Our 1st Hot Tub

Customer avatar
Terry14
from Derby, England
Age:55-65
Gender:male
Yes, I recommend this product.
PostedAugust 17, 2014
We purchased our first hot tub from Hotsprings at the end of May 2014 and at the time of writing this review we have had it up and running for about 6 weeks. It is everything we thought it would be and everything the shop said it would be. We have only had one day when we haven't been in it and it provides some wonderfully quiet time to sit and chat outside in the lovely warmth it provides. The staff in Derby where we bought from were really helpful and more than happy to spend time explaining everything we needed to know, both about the models available and how to look after the water and filters. The quality of build is noticeable in every moment spent in the tub, we have taken numerous hot tub breaks across the UK but none of the tubs have been of the same quality at the one we now own. We love every day with it and funnily enough so do most of our family and friends. We couldn't recommend owning one of these highly enough. Thanks to all at Little Eaton for your help and advice.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy EricaMarketingAugust 25, 2014
Dear Terry,
Thank you for the review! Wow, you've only missed one day in your hot tub? That is excellent. I'm so happy to hear you had a wonderful experience with the staff in Derby, and that you're satisfied with the quality of your spa. It sounds like you've found the perfect place to spend some time together in warm water. I wish you many happy years enjoying your Hot Spring spa!

Happy Hot Tubbing!
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Review 333 for Prodigy
Average Rating:  
5 / 5
5 / 5

If we had only knew how good it was sooner

Customer avatar
Louie68
from Jersey Shore, NJ
Age:Over 65
Gender:male
Yes, I recommend this product.
User submitted photo
PostedAugust 13, 2014
will not even think about starting a day without first taking a Hot Tub, Best way to sum it up is : I can touch my toes when I am in the hot tub and for a short time after I get out. This is not even an option with a good soak in my Hot Tub first
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy JaclynCustomer ServiceAugust 21, 2014
Thanks for the feedback and for spreading the word about the fantastic benefits of owning a hot tub. Thank-you also for sharing your photo, it looks like total relaxation in your Prodigy spa.
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Review 334 for Prodigy
Average Rating:  
5 / 5
5 / 5

Great Hot Tub

Customer avatar
Donna94111
from United States
Gender:female
Yes, I recommend this product.
PostedJuly 9, 2014
This is the third Hot Springs hot tub I've owned; I think they are very well made. Initially I had the ACE salt water system, but it was tricky to balance. I spoke with my retailer (Creative Energy in San Rafael, CA) and they were great. They switched out the ACE for a Silk Balance water system and I love it. I did not have room for another 220 outlet in my electrical box. The Prodigy runs on 110 and I have had no problems; it heats up in approx, 12-14 hours. Hot tubs do take a lot of energy to keep heated, but for me the benefits of having my own hot tub is worth it. I am sure other brands cost more because if you look on the underside of the Hot Springs product, you will see how well insulated it is. Not all hot tubs are.
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy Peggy W.Customer ServiceAugust 6, 2014
Thanks for a detailed review of your Prodigy spa. Though it does take a few hours to heat up initially, it will maintain the water temperature when the spa is not in use and the insulated cover is in place. We wish you many more years of hot tub enjoyment in the Prodigy spa!
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Review 335 for Prodigy
Average Rating:  
5 / 5
5 / 5

Comfort and Relaxing

Customer avatar
NEALFAM
from East Cleveland
Age:55-65
Gender:male
Yes, I recommend this product.
PostedMay 31, 2014
I really enjoy the spa. Its easy to maintain and cost efficient!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceJune 6, 2014
Thank you for your feedback!

We are truly excited that you are enjoying your Hot Spring Prodigy.

Happy Hot Tubbing!
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Review 336 for Prodigy
Average Rating:  
5 / 5
5 / 5

Prodigy

Customer avatar
SoakerForLife
from Auburn, WA
Age:35-44
Gender:male
Yes, I recommend this product.
PostedApril 27, 2014
We have had our Prodigy spa for two years now. It was not an easy purchase to make. There were so many choices. Olympic Hot Tub was fantastic! They answered every question and had unlimited patience. We went in for a soak test twice. After two years of ownership, we have absolutely no regrets and more importantly no problems what so ever. The water care is easy. The energy usage was exactly as advertised. The quality is excellent. My fear was that we would stop using it after the novelty wore off. This has not been the case. We still use it 4 or 5 times a week and truly look forward to the next soak!
.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy Peggy W. Customer ServiceApril 29, 2014
What a delightful review of the spa and the award-winning dealership, Olympic Hot Tub! You've discovered what many spa owners know...that the joy and health benefits of a hot water soak will carry you through all seasons and circumstance that life might throw your way. Happy Hot Tubbing!
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Review 337 for Prodigy
Average Rating:  
5 / 5
5 / 5

My Doctor Prescribed The Hot Tub For Me

Customer avatar
Luci
from Springvale Farm, Mims Community
Age:Over 65
Gender:female
Yes, I recommend this product.
PostedMarch 23, 2014
Suffering with a muscular disorder is painful and even affects sleep.
OUR HOT TUB HAS ALLOWED ME THE EASING OF MUSCULAR TENSIONS/FIBROMYALGIA. I am so happy to have some relief from the horrors of fibromyalgia. Thank you so much Hot Springs Spas!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy Peggy W. Customer Service March 28, 2014
Thank you for the kind feedback, Luci. It is heartening to read that you have found relief in the use of your spa. Here's to more pain-free days and restful nights!
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Review 338 for Prodigy
Average Rating:  
5 / 5
5 / 5

Great spa

Customer avatar
Jay
from Arlington VA
Age:55-65
Gender:male
Yes, I recommend this product.
PostedMarch 21, 2014
Third HotSpring spa we have owned, and have enjoyed each one. Great quality. Have even moved one to Europe and back with no problems on either end.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy Jaclyn Customer ServiceMarch 24, 2014
Thank you for being a loyal HotSpring customer! It's great that you've been able to make memories in your tub in several locations. May you enjoy your Prodigy for many years to come!
Thanks for your feedback! Happy Hot Tubbing!
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Review 339 for Prodigy
Average Rating:  
5 / 5
5 / 5

this is my 3rd Hot Springs Spa, had 2 classics before this one

Customer avatar
Lagniappe
from Panama City, Fl.
Age:55-65
Gender:male
Yes, I recommend this product.
PostedMarch 15, 2014
best money ever spent..
My spas have always been on and hot. very hot.
I'm in if not daily, several times a day.
wife said she would bury me in it.
Fine with me.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy Peggy W. Customer ServiceMarch 18, 2014
Great Review! Sounds like you've found the perfect escape from the day-to-day stresses. Thanks for being a repeat, loyal customer and here's to many, many more years of Hot Tub Heaven on Earth!
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Review 340 for Prodigy
Average Rating:  
4 / 5
4 / 5

Great Purchase

Customer avatar
flowergirl2626
from Syracuse, NY
Age:45-54
Gender:female
Yes, I recommend this product.
PostedMarch 13, 2014
We love our Prodigy Hot Tub! Initially we have a part that needed to be replaced (the temperature sensor), but once that was fixed, we have been very happy with his product - very easy to take care of and very enjoyable to use! We try to use it as much as possible in our frigid Northeastern climate!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy JaclynCustomer ServiceMarch 17, 2014
Thank you for your feedback!

It’s nice to know that your HotSpring Prodigy will be ready whenever you need some relief from the very cold winter months! I am happy to hear that your issue was resolved promptly. May you have an exceptional experience for many many years!

Happy Hot Tubbing!
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