Customer Reviews for Highlife® Prodigy
Highlife® Prodigy
- 5 adults
- 6'6" x 7' x 33"/1.98m x 2.13m x .84m
- 290 gallons/1,100 liters
Average Customer Rating:
4.6
out of 5
(465 Reviews)
Rating breakdown 465 reviews
5 Stars
367
4 Stars
54
3 Stars
11
2 Stars
15
1 Star
18
181 out of 195(93%)reviewers recommend this productbrand.
Customer Reviews for Prodigy
Review 401 for Prodigy
Average Rating:
5
/
5
Love our Portable Spa
Cayenne
from Temecula, Ca
Age:55-65
Gender:female
Yes, I recommend this product.
PostedAugust 27, 2012
We purchased our portable spa from Valley Hot Spring Spas in Murrieta, Ca less than a year ago and just love it! It is the first portable spa we have owned. It is very little maintenance and we are completely happy with our purchase.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
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Review 402 for Prodigy
Average Rating:
5
/
5
Bucket List
littlebit
from Fl
Age:55-65
Gender:female
Yes, I recommend this product.
PostedAugust 12, 2012
Best money I ever spent! Last item on my bucket list.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 403 for Prodigy
Average Rating:
5
/
5
Couldn't live without it.
David2012
from Olympia Wa
Age:45-54
Gender:male
Yes, I recommend this product.
PostedAugust 3, 2012
This is the 3rd hottub I have owned in the past 23 years and my second Hot Springs model. Deciding to buy From Olympic Hot Tub Company was a great move, They made it so easy for me, they delivered it and set it up. When I bought this tub I downsized to the Prodigy and it has turned out to be the perfect size for me. It is so easy to maintain the water quality with the ozone system and Silk Balance, Everytime I open the cover I have bright crystal clear water. The variety of jets on this tub makes it so I and relax and have the massaging action anywhere I need it.
I highly recommend Hot Springs Hot Tubs and Olympic Hot Tub Company To everyone in the Pacific Northwest.
I highly recommend Hot Springs Hot Tubs and Olympic Hot Tub Company To everyone in the Pacific Northwest.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 404 for Prodigy
Average Rating:
2
/
5
Nov 2003 Prodigy was/is poor quality or a lemon
Michael
from Smiths Station, AL
Age:55-65
Gender:male
No, I do not recommend this product.
PostedAugust 1, 2012
First yrs with this tub - control panel went out (wouldn't cut off), Secondary panel on tub had to be replaced, pump was replaced, heater circuit board replace (with new design that wont' burn out like the original but wasn't covered - warranty was out), I replaced diverter valve after it broke, Leisure Lifestyles, Columbus, GA said when it was still under warranty that the diverter valve not covered. While under warranty the base (plywood?) was dropping down. Leisure Lifestyles had to drain, carry in, repair and 'refoam'? - fortunately Tech had prior approval from Hot Springs cause once picked up they wanted to renig on repair. Mike w/technical support at Leisure is about all I could recommend from Leisure Lifestyles or Hot Springs. Recently replaced ozonator with JED103 which I hear my dealer uses as a cheaper alternative to the HotSprings Ozonator. Dealer wanted $160 for JED103 + $80 to install (if my memory serves me). I purchased unit for $99 online and replaced for $0. I'm waiting on rotary jet (from internet site) now 'cause store don't stock and couldn't order over the weekend but I could on line with another vendor. WITH ALL THE PROBLEMS, I can say I've enjoyed my Prodigy. BUT there is something wrong with quality of this tub. I actually think I got a lemon or one that was abused during production 'cause first few yrs I had nothing but problems. Pump making noise - was told I'd have to pay and if Hot Springs determined that I didn't have build up because of chemicals. So I guess soon I'll have to pay for pump. Now have issues which I'd assume common with aging stuff but I'm getting better at home repairs - - - can't afford your local dealer, prices or labor. All said I would have mixed feelings on whether to recommend to friend or not. Same would be true on next purchase for this household. I would certainly do much searching on internet for reviews of other hot tubs before 'settling' for a Hot Springs Prodigy again - - - THOUGHT I WAS BUYING A CADILLAC and believe it was a dang GM product.
Comfort:
5
/
5
Quality:
1
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
3
/
5
Response from HotSpringBy HotSpringEnvoy81, Marketing, November 8, 2012
Thank you for taking the time to provide feedback. We are very sorry to hear that you've had these issues. Your local Hot Spring dealer and our customer service team are both committed to providing you with the Absolute Best Hot Tub Ownership Experience. Our customer service team tries to reach out directly to customers when we receive this type of feedback. If you need additional support please feel free to call us at 800-999-4688 X 8432
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Review 405 for Prodigy
Average Rating:
5
/
5
Wouldn't be without it!
Love my hot tub
from Seattle, WA
Age:Over 65
Gender:female
Yes, I recommend this product.
PostedJuly 30, 2012
This is our second Hot Spring Spa from Olympic Hot Tub in Seattle. The first was a Classic which is no longer made. When we re-did our roof deck, we went with the Prodigy. Have never had a service call in the 8 years we've owned it. The energy use is so low we don't see it on our bill even though we keep it hot all of the time. Easy, easy, easy to care for because the filtration is so good. Love the comfortable seating & perfect jets-not too hard; not too soft. There is absolutely no noise or vibration even though the circulation pump is on 24/7. This is important because we're close to neighbors & didn't want that rumble of pump noise for them and didn't want it for ourselves either!
A neighbor 5 doors up the street has another brand that is so loud when the pump comes on that we can't keep our windows open in the summer.
All in all the Prodigy's been a fantastic investment for our health and relaxation. Wouldn't be without it and wouldn't trade it for anything. Thanks Hot Spring for making such a great product!
A neighbor 5 doors up the street has another brand that is so loud when the pump comes on that we can't keep our windows open in the summer.
All in all the Prodigy's been a fantastic investment for our health and relaxation. Wouldn't be without it and wouldn't trade it for anything. Thanks Hot Spring for making such a great product!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 406 for Prodigy
Average Rating:
4
/
5
2nd Prodigy
Rac
from San Diego County, Ca
Yes, I recommend this product.
PostedJuly 30, 2012
Our 1st one is almost 23 years old and still functioning. We don't heat it, we use it as a "cool pool", for the great grand kids, in the summer.
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
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Review 407 for Prodigy
Average Rating:
5
/
5
Prodigy
Rock
from Salinas, CA
Age:55-65
Gender:male
Yes, I recommend this product.
PostedJuly 28, 2012
This is my second Prodigy and It fulfills all my expectations.
It is easy to care for and all I need in a quality spa.
It is easy to care for and all I need in a quality spa.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 408 for Prodigy
Average Rating:
5
/
5
Prodigy 2011
Mark
from Plano, TX
Age:55-65
Gender:male
Yes, I recommend this product.
PostedJuly 8, 2012
I like the improvements since my 1994 model, however, the quality has been disappointing. Problems with Ozone and main control panel so far. Water care is great. Service has been exemplary.
Comfort:
5
/
5
Quality:
1
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
3
/
5
Response from HotSpringBy Hot Spring Hot Tubber, Marketing, July 11, 2012
Good morning!
Thank you for taking the time to provide feedback regarding your HOT SPRING Prodigy model spa. As you have recognized already, you are in great hands with the staff at Coleman’s Bright Ideas for Your Home. This award-winning dealership is known for their prompt, professional services to their customers. Their service team is led by Robert Aguilar. I will be asking that Robert or one of his team contact you regarding your ozone and control panel concerns. If there is anything I might do from the manufacturer’s standpoint, I will be glad to assist as well.
Thank you again for your feedback. We very much appreciate your purchase of a Hot Spring spa and will work to bring your confidence back to how you felt about your original spa.
Best regards,
Watkins Consumer Service Center
Thank you for taking the time to provide feedback regarding your HOT SPRING Prodigy model spa. As you have recognized already, you are in great hands with the staff at Coleman’s Bright Ideas for Your Home. This award-winning dealership is known for their prompt, professional services to their customers. Their service team is led by Robert Aguilar. I will be asking that Robert or one of his team contact you regarding your ozone and control panel concerns. If there is anything I might do from the manufacturer’s standpoint, I will be glad to assist as well.
Thank you again for your feedback. We very much appreciate your purchase of a Hot Spring spa and will work to bring your confidence back to how you felt about your original spa.
Best regards,
Watkins Consumer Service Center
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Review 409 for Prodigy
Average Rating:
1
/
5
Service and Quality issues
Disappointed
from Bremerton, Wa
No, I do not recommend this product.
PostedJune 14, 2012
We purchased the Prodigy Spa from Olympic Hot Tubs in Tacoma, Wa 6 years ago. We did enjoy it for three years with very few problems, only using it about 1-3 times per week. We had owned a Hot Springs tub previously and loved it, but moved within 2 years and left it at the old house. Our new spa had the topside control panel go dead during the second year, and were told by Olympic it was no longer covered under warranty. A service call would cost $300.00 just to look at it! We decided it wasn't worth the cost! Next item that went out was the heater about a year later. Again, called Olympic and they said someone would call us to arrange service. No one called, no one came. Then one year later the electrical components began to fail. I have owned swimming pools and Hot tubs and am meticulous about proper care. This spa simply did not meet the promises and guarantees made by the manufacturer and Olympic Hot Tubs could care less about providing any kind of warranty or out of warranty service. If you plan to purchase this spa, think of it as a disposable investment after the warranty expires!!
Comfort:
4
/
5
Quality:
1
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
3
/
5
Value:
1
/
5
Response from HotSpringBy Hot Spring Hot Tubber, Marketing, July 9, 2012
Dear Hot Tubber,
Good afternoon. Thank you for taking the time to provide feedback regarding your product experience. I am sorry to read that you have not been satisfied with the product or your local dealer. I would like to opportunity to review your situation in further detail, so please contact me directly at your convenience to see if there is anything we can do to assist. Thank you.
Hot Spring Hot Tubber, Customer Service
Good afternoon. Thank you for taking the time to provide feedback regarding your product experience. I am sorry to read that you have not been satisfied with the product or your local dealer. I would like to opportunity to review your situation in further detail, so please contact me directly at your convenience to see if there is anything we can do to assist. Thank you.
Hot Spring Hot Tubber, Customer Service
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Review 410 for Prodigy
Average Rating:
5
/
5
The Life of Riley!!
kikikiki
from Tulsa, OK
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedJune 12, 2012
We have owned a Hot Spring Sovereign Spa since 2002 and decided to get a new spa this year. We selected the Prodigy this time and we are very delighted. It has plenty of room and great jets. We feel like we are living "the life of Riley" with our new spa. We use it every morning and every night and it makes us feel wonderful!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 411 for Prodigy
Average Rating:
5
/
5
The Very Best!
SherJo
from Seneca, South Carolina
Age:45-54
Gender:female
Yes, I recommend this product.
PostedMay 23, 2012
This is our second Hot Springs Spa! When we sold our previous house we included the spa (only because it would have been too difficult to move 2300 miles). We just recently purchased the exact same spa for our new home. We never even considered buying anything other than a Hot Springs Spa. You can spend less but you are not getting anywhere near the same quality as a Hot Springs! We are very happy with our new spa and would highly recommend it to others.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 412 for Prodigy
Average Rating:
5
/
5
I made a great decision
Mini
from Dallas Texas
Age:45-54
Gender:female
Yes, I recommend this product.
PostedMay 10, 2012
Comfort for all areas of my body! Good depth. Much better than a lot of them. Be sure to SIT it anything you buy!!! Some are too straight and the bottom seat is not wide enough to let you sink down.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 413 for Prodigy
Average Rating:
4
/
5
easy living
surfinandsoakin
from ocean city, NJ
Age:45-54
Gender:male
Yes, I recommend this product.
PostedMay 6, 2012
This is my second hot tub. My first tub was not a hot spring and did not last 5 years. My friends all bought hot springs but I went with something cheaper and with more features. It seemed like a good idea...OH WELL.
My new Hot Spring Prodigy is a joy to maintain. It takes very little chemical and the water stays clean. I love the 2 pump system and that i never hear it cycle or heat. It heats up amazingly fast and is very efficient. I hope this tub will last me for at least the next ten years. it's simplicity makes it seem bulletproof. The Prodigy is the perfect size. Thanks
My new Hot Spring Prodigy is a joy to maintain. It takes very little chemical and the water stays clean. I love the 2 pump system and that i never hear it cycle or heat. It heats up amazingly fast and is very efficient. I hope this tub will last me for at least the next ten years. it's simplicity makes it seem bulletproof. The Prodigy is the perfect size. Thanks
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
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Review 414 for Prodigy
Average Rating:
5
/
5
Amazing Spa
John51
from Oro Valley, AZ
Age:55-65
Gender:male
Yes, I recommend this product.
PostedMay 4, 2012
We bought our Prodigy Hot Springs Spa this past winter. We use it 5 or 6 times a week, and absolutely love it! It is comfortable to sit in and has various types of jet combinations that you can use to massage and relax your muscles. It is easy to maintain and care for, although we recommend that you check the water levels twice a week instead of once, especially to keep on top of ph levels. We checked out about a half dozen other spa brands and Hot Springs kept coming out on top in terms of energy efficiency, water quality, workmanship, insulation, design, comfort, value, and ease of use. We love it and look forward to many years of enjoyment!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 415 for Prodigy
Average Rating:
5
/
5
Glad to be back
Rich and Gayle
from Northern California
Age:55-65
Gender:male
Yes, I recommend this product.
PostedMay 3, 2012
We owned a Prodigy back in the 90s. We took the spa across the country to MN and then to NY. It was still going strong when we gave it to our neighbors upon returning to California. We bought a Jacuzzi in 2000 and had nothing but problems starting in year three of ownership. We decided to buy another Prodigy and are extremely happy we did ! It is by far the best spa we have owned.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Value:
5
/
5
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Review 416 for Prodigy
Average Rating:
5
/
5
Great hot tub
rc21
from Gainesville, Fl
Age:55-65
Gender:male
Yes, I recommend this product.
PostedMay 3, 2012
In it every morning, then do yoga. Enjoy early morning watching the sun come up and birds flying.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Read comment (1)
Comments (1)
tp64
Houston
2006 Prodigy Model H
Posted March 23, 2013
I am curious what people think a 2006 model H Prodigy would be worth? The people have taken very good care of it as it has been under cover and also a cover has been kept on it. I was told they paid $8K for it brand new.
any input would be appreciated.
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Review 417 for Prodigy
Average Rating:
5
/
5
Third spa owned, by far the best!
rjf49
from Lewes, DE
Age:55-65
Gender:male
Yes, I recommend this product.
PostedMay 1, 2012
We are very pleased with the spa. Well engineered, built and delivered, it has excedded our expectations for quality. Easy to maintain and fun to use.
Thanks,
Barbara & Bob
Barbara & Bob
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 418 for Prodigy
Average Rating:
5
/
5
My second Hot Springs Spa!
Russ
from Akron, Ohio
Age:45-54
Gender:male
Yes, I recommend this product.
PostedApril 30, 2012
Many years go I purchased a Hot Springs spa for the back deck at my house. My wife at the time and I really enjoyed it. We did a lot of research before purchasing a spa. Our spa was wonderful and problem free for many years.
In the sumer of 2011 I was having some health issues and my fibromyalgia was really acting up. I decided to purchase a spa. I did not even look at any other brand. I knew I wanted a Hot Springs and that is what I purchased. It meets my expectations completely. I would highly recommend a Hot Springs Spa to anyone. You get what you pay for and they stand behind their product. I use mine almost every day. Try one. Russ
In the sumer of 2011 I was having some health issues and my fibromyalgia was really acting up. I decided to purchase a spa. I did not even look at any other brand. I knew I wanted a Hot Springs and that is what I purchased. It meets my expectations completely. I would highly recommend a Hot Springs Spa to anyone. You get what you pay for and they stand behind their product. I use mine almost every day. Try one. Russ
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
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Review 419 for Prodigy
Average Rating:
5
/
5
Very satisfied
Sierra Phil
from Eastern Sierra, California
Age:55-65
Gender:male
Yes, I recommend this product.
PostedApril 30, 2012
The hot tub has been easy to use. Only minor problem has been the cover attachments to the tub and adjustment to straps. Use it almost daily
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
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Review 420 for Prodigy
Average Rating:
5
/
5
Worth the money!
MysticalDancer
from Richmond Hill, GA
Age:35-44
Gender:female
Yes, I recommend this product.
PostedApril 29, 2012
This is my second Prodigy so I am a repeat buyer. I would never purchase any other brand of tub than Hot Springs. The quality is beyond compare to any other.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Read comment (1)
Comments (1)
Bill
Medellin, Colombia
Posted May 20, 2012
My first one was 20 years old and it was beautifull, i am now waiting for my new one, I just can't wait to have it.
Hot Spring is the best.
Hot Spring is the best.
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