Customer Reviews for Highlife® Prodigy
Highlife® Prodigy
- 5 adults
- 6'6" x 7' x 33"/1.98m x 2.13m x .84m
- 290 gallons/1,100 liters
Average Customer Rating:
4.6
out of 5
(465 Reviews)
Rating breakdown 465 reviews
5 Stars
367
4 Stars
54
3 Stars
11
2 Stars
15
1 Star
18
181 out of 195(93%)reviewers recommend this productbrand.
Customer Reviews for Prodigy
Review 441 for Prodigy
Average Rating:
5
/
5
Recommended
cherivieve
from Florida
Age:45-54
Gender:female
Yes, I recommend this product.
PostedApril 27, 2012
We found it to be the perfect addition to our daily routine.
Comfort:
5
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
3
/
5
Value:
5
/
5
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Review 442 for Prodigy
Average Rating:
5
/
5
Great Buy
mj_348
from Poquoson VA
Age:45-54
Gender:male
Yes, I recommend this product.
PostedApril 11, 2012
The Prodigy spa was a great purchase, just what I wanted in a spa. Its not too large, nor too small. Perfect for 2-4 people, normal use being 2. It is well insulated and efficient, that being evident by my electric bill only going up $7/mo over the last seven months being used at least 5 times a week. I converted mine to 220, which was the only problem I saw, albeit very minor. The conversion is easy and only took a few minutes, however (as was explained to me when I asked if it could be delivered ready for 220), each tub is 'made to order' but the 110/220 conversion cannot be accomplished in the factory. To me that doesnt make sense. If for some reason the conversion was screwed up (which would be difficult, only a basic knowledge of elecrtonics/wiring is needed, it voids the warranty, but only if done improperly. Would make more sense to avoid issues like that make truly make the tub to order, including voltage. Very easy to maintain, effiecnt, comfortable, and overall relaxing!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
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Review 443 for Prodigy
Average Rating:
1
/
5
What a Lemon!
Nohotspringfan
from Michigan
No, I do not recommend this product.
PostedMarch 24, 2012
I did a lot of homework and read a lot of reviews before purchasing this hot tub, I thought it would be high quality and reliable and that the company would stand behind its product. I was wrong on both accounts. This is an absolute ***LEMON***.
I have only had it a few months, it’s indoors, and I only use it a few times a week (one person, no kids) but I have already had to have service out here twice. They charge you $49 for a service call, even if it’s a problem that is completely the fault of the manufacturer. The “bar top” lights started doing odd things and they were different colors at different times instead of all being the same color at once. The interior control panel has had a lot of problems; the lights stopped working and I had problems with a button on that panel not working too. They have also replaced the heater.
The servicemen are very kind and knowledgeable, they feel sorry for me and have never seen so many problems with a new tub. Be prepared for a lot of “attitude” when you call the service center though (these people are vastly different from the actual servicemen). They are so RUDE. He actually told me I was wrong when I told him what was wrong with my tub. Are you kidding me? I could not be more disappointed. If you had a new car with problems and you had to pay every time you had warranty work done, you would be furious. What a mistake. Caveat emptor. These are ***JUNK***.
I have only had it a few months, it’s indoors, and I only use it a few times a week (one person, no kids) but I have already had to have service out here twice. They charge you $49 for a service call, even if it’s a problem that is completely the fault of the manufacturer. The “bar top” lights started doing odd things and they were different colors at different times instead of all being the same color at once. The interior control panel has had a lot of problems; the lights stopped working and I had problems with a button on that panel not working too. They have also replaced the heater.
The servicemen are very kind and knowledgeable, they feel sorry for me and have never seen so many problems with a new tub. Be prepared for a lot of “attitude” when you call the service center though (these people are vastly different from the actual servicemen). They are so RUDE. He actually told me I was wrong when I told him what was wrong with my tub. Are you kidding me? I could not be more disappointed. If you had a new car with problems and you had to pay every time you had warranty work done, you would be furious. What a mistake. Caveat emptor. These are ***JUNK***.
Comfort:
4
/
5
Quality:
1
/
5
Ease of Water Care:
2
/
5
Energy Efficiency:
1
/
5
Value:
1
/
5
Response from HotSpringBy HotSpringEnvoy81, Marketing, November 8, 2012
Thank you for taking the time to provide feedback. We are very sorry to hear that you've had these issues. Your local Hot Spring dealer and our customer service team are both committed to providing you with the Absolute Best Hot Tub Ownership Experience. Our customer service team tries to reach out directly to customers when we receive this type of feedback. If you need additional support please feel free to call us at 800-999-4688 X 8432
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Read comment (1)
Comments (1)
SpaownerinMI
Roscommon, MI
Bought from wrong dealer...
Posted April 24, 2012
It sounds to me like you bought from the wrong dealer. We've had two Hot Springs Spa in the last 15 years because we moved so had to have one at the new house. We've had our present one serviced a few times but our dealer was always very good to us and didn't charge for warranty service calls. Maybe you bought a defective tub that the dealer passed onto you. Since the dealer is charging you for what should be warranty calls, it wouldn't be a surprise that you didn't get a brand new spa in the beginning even. Sorry for your troubles.
+2points
2of 2voted this comment as helpful.
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Review 444 for Prodigy
Average Rating:
5
/
5
Better than getting a masters degree
Susan D
from Rohnert Park Ca
Age:55-65
Gender:female
Yes, I recommend this product.
PostedMarch 17, 2012
Thanks John enjoying our tub. Love the jets. Perfect!
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Review 445 for Prodigy
Average Rating:
5
/
5
Prodigy, the perfect hot tub
Offwork
from Portland, OR
Age:55-65
Gender:female
Yes, I recommend this product.
PostedJanuary 6, 2012
We bought our Prodigy in 2005. It's the perfect hot tub! Quiet, efficient, low maintinence and energy efficient. Our electric bill never changed after we installed it. You'll never regret buying an Oregon Hotsprings spa. My sister insisted that I buy this product, and once again, my sister was right. It's awesome. Only 350 gal. Perfect for 2 to 4 bodies.
For ever, the happy owner of an, "Oregon Hot Springs Prodigy Spa"
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 446 for Prodigy
Average Rating:
5
/
5
Second One
scubabunny
from San Antonio,TX
Age:45-54
Gender:female
Yes, I recommend this product.
PostedNovember 16, 2011
Our first hot springs spa we had for many years. It was still working when we traded it in on a newer more energy saving model. We love it. We plan on it lasting us a long time like our last one. We will certainly buy another one later on.
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
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Review 447 for Prodigy
Average Rating:
4
/
5
Prodigy
willcee
from Olympia, Wa
Age:55-65
Gender:male
Yes, I recommend this product.
PostedSeptember 11, 2011
the prodigy is our second Hot Springs spa.The first lasted quite a long time and hopefully is still serving some family somewhere. This new spa is very nice, much easier to maintain, and can be drained, cleaned and refilled in a day with no problem. I expect that we will have this one for a long time...
Bill
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
3
/
5
Value:
4
/
5
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Review 448 for Prodigy
Average Rating:
5
/
5
Great Hot Tub for a first time owner!
JohnB
from Snoqualmie, WA
Yes, I recommend this product.
PostedAugust 30, 2011
This tub has been excellent for us. It's our first hot tub and I was a bit worried about maintenance and the cost of operation when I bought it. The tub has been easy to own, maintain, and the cost of maintenance has been pretty affordable. They seem to be a bit more expensive that tubs of similar size and features, but I believe the efficiency, quality and ease of ownership overcome that. I would definitely recommend this to anyone looking for a hot tub. The bonus is that I can run it off of a standard 110v outlet and didn't need to have costly 220v service installed. So, if I ever want to move it, I can easily do so.
Comfort:
5
/
5
Quality:
4
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
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Review 449 for Prodigy
Average Rating:
5
/
5
Great apres ski spa!
CJ
from Olympic Valley
Age:55-65
Gender:female
Yes, I recommend this product.
PostedAugust 30, 2011
The climate at Squaw Valley allows us to use our spa year round. It is incredibly relaxing and we love being out under the stars each evening. The maintenance is pretty straight forward. Jets have great placement and variety. We are completely happy with our purchase.
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
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Review 450 for Prodigy
Average Rating:
5
/
5
best purchase I've ever made
Larry
from Virginia
Age:55-65
Gender:male
Yes, I recommend this product.
PostedAugust 30, 2011
Having had a i990's spa by another manufacture, I did my homework and couldn't be happier with my purchase. Spas have come a long way in ease of operation, water care, and filter cleaning. Weekly maintenance is a breeze and once you balance the water, just enjoy.
Also, the folks at Great Atlantic were great to work with and there for you if questions or assistance is needed.
Also, the folks at Great Atlantic were great to work with and there for you if questions or assistance is needed.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 451 for Prodigy
Average Rating:
5
/
5
Great Outdoor investment
JFL
from Tallahassee, FL
Age:45-54
Gender:male
Yes, I recommend this product.
PostedAugust 30, 2011
Live in north FL, I enjoy my spa year round and change to 'summer setting' in April thru November. Very low maintenance, easy to clean and use it regularly.
Very satisfied with the Hot Springs spa and would buy another one when time comes.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 452 for Prodigy
Average Rating:
5
/
5
Our Second Hot Spring Spa
Gary
from Tiburon, CA
Yes, I recommend this product.
PostedAugust 30, 2011
We purchased our first Hot Spring Spa in 1987 and it lasted until 2009.
When it finally gave out after 22 years, we looked at a few other spas, but knew that we'd end up with another Hot Spring. The new Prodigy is better in every way. The ozone generator makes keeping the water clear and in balance very easy. Cleaning the filters is much easier that on the old spa.
When it finally gave out after 22 years, we looked at a few other spas, but knew that we'd end up with another Hot Spring. The new Prodigy is better in every way. The ozone generator makes keeping the water clear and in balance very easy. Cleaning the filters is much easier that on the old spa.
We use it every morning, rain or shine.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 453 for Prodigy
Average Rating:
5
/
5
Good product
clay
from western NC
Age:45-54
Gender:male
Yes, I recommend this product.
PostedAugust 30, 2011
no trouble for 3 years now, easy to clean, maintenance is easy
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
3
/
5
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Review 454 for Prodigy
Average Rating:
4
/
5
Nice Spa
Dick
from Bradenton, FL
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedJune 7, 2011
This spa is really nice for 2 people. Easy to take care of and very economical to operate. The only negative is that it has only one speed. It would of been better if there could of been various settings. The quality is good and the finish is excellent.
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
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Review 455 for Prodigy
Average Rating:
5
/
5
If your looking for efficiency...GO with HotSprings!
Tigg
from Arlington, WA
Age:35-44
Yes, I recommend this product.
PostedJune 3, 2011
All I can say is my Prodigy Spa was a GREAT investment! Yes they cost $$$ but it energy efficient, it’s easy maintenance, and its comfort has gone a long way.
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
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Review 456 for Prodigy
Average Rating:
4
/
5
4th Hot Spring
jack
from Neosho, MO
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedMay 29, 2011
This is our 4th Hot Spring and we think it is great. We have had the spa 6 months. We have the ACE system and it is super. We don't have to continually adjust the chemicals. So far, the ACE system monitors the water and makes adjustments as necessary. I would recommend the extra expense.
We have had some problems with the spa not being able to maintain the set temperature. The spa has allowed the temperature to increase as much as 4 degrees above the setting. Several things were tried and I think they have finally solved the problem. If you experience this problem, I would suggest you start immediate action to resolve the problem. This is the only negative that I have experienced so far.
I am now very satisfied with this spa.
We have had some problems with the spa not being able to maintain the set temperature. The spa has allowed the temperature to increase as much as 4 degrees above the setting. Several things were tried and I think they have finally solved the problem. If you experience this problem, I would suggest you start immediate action to resolve the problem. This is the only negative that I have experienced so far.
I am now very satisfied with this spa.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
3
/
5
Response from HotSpringBy Steve, Customer Service, July 8, 2013
Thank you for your feedback! Most importantly, thank you for your tremendous loyalty to Hot Spring. We truly appreciate your long term business. The ACE System is great! Please contact us if we can ever assist you: 800-999-4688.
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Review 457 for Prodigy
Average Rating:
5
/
5
Owner for over two years.
Trisha
from Southeast Texas
Age:55-65
Gender:female
Yes, I recommend this product.
PostedMay 28, 2011
Our unit is wonderful. Requires only routine filter maintenance and water change every four months. We use it on average every other night.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 458 for Prodigy
Average Rating:
5
/
5
Ache Reducer
Dave
from Ohio
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedMay 28, 2011
We use our Hot Springs nearly every day - sometimes twice a day. It is a great way to reduce the aches and pains of aging.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 459 for Prodigy
Average Rating:
5
/
5
The Prodigy Hot Tub is outstanding
Nic ky
from Jacksonville, NC
Age:55-65
Gender:male
Yes, I recommend this product.
PostedMay 27, 2011
By far this is the best hot tub that I have ever used. For years I have traveled to various places and almost always find a place with a hot tub. I can't count how many different types of hot tubs that I have tried, but none have ever comparied to the comfort and reliability of my Hot Springs Prodigy. It turned out to be a purchase well worth the money.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 460 for Prodigy
Average Rating:
2
/
5
Better technology. Not very thought out. Lighting gets moisture and fails. Colors don't match. Control head went out in the first month.
Jrod
from portage, mi
Age:25-34
Gender:male
Yes, I recommend this product.
PostedMay 25, 2011
Good spa but a lot of issues with it. Parts have gone bad quickly. Overall satisfied but areas of the spa should be more thought through before distributing.
Comfort:
5
/
5
Quality:
3
/
5
Ease of Water Care:
1
/
5
Energy Efficiency:
3
/
5
Value:
3
/
5
Response from HotSpringBy HotSpringEnvoy81, Marketing, November 8, 2012
Thank you for taking the time to provide feedback. We are very sorry to hear that you've had these issues. Your local Hot Spring dealer and our customer service team are both committed to providing you with the Absolute Best Hot Tub Ownership Experience. Our customer service team tries to reach out directly to customers when we receive this type of feedback. If you need additional support please feel free to call us at 800-999-4688 X 8432
Thank you! You have successfully submitted a comment for this review.