Customer Reviews for Highlife® Prodigy

Prodigy

Highlife® Prodigy

  • 5 adults
  • 6'6" x 7' x 33"/1.98m x 2.13m x .84m
  • 290 gallons/1,100 liters
Average Customer Rating:
4.585 out of 5
4.6
 out of 
5
(465 Reviews)
Open Ratings Snapshot
Rating breakdown 465 reviews
5 Stars
367
4 Stars
54
3 Stars
11
2 Stars
15
1 Star
18
181 out of 195(93%)reviewers recommend this productbrand.
Customer questions and answers:
6 Questions | 3 Answers
Customer Reviews for Prodigy
Review 461 for Prodigy
Average Rating:  
5 / 5
5 / 5

Great Purchase

Customer avatar
beaker
from Wappingers Falls, ny
Yes, I recommend this product.
PostedMay 25, 2011
We use our spa every other evening and love it. So relaxing, wonderful, like being on vacation.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
+1point
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Review 462 for Prodigy
Average Rating:  
2 / 5
2 / 5

Prodigy

Customer avatar
hootoot24
from Adrian, MI
Age:Over 65
Gender:female
No, I do not recommend this product.
PostedMay 25, 2011
The Tiger River is a much better tub. Hot Springs pushes full filtration. When the tub comes on, you get a shot of cold water which is more than annoying. If you go on vacation, you might come home to find the tub kicked off due to the main filter so we have to remove it before we leave and make sure no one uses the tub with it out. I would not recommend this tub. I would never buy a hot tub without a circ pump though. If the tub you choose has no circulation pump, it costs a lot more to operate and will come on every time the water temperature drops. I will say the Hot Springs and the Tiger River are both very economical to operate.
Response from HotSpringBy HotSpringEnvoy81MarketingNovember 8, 2012
Thank you for taking the time to provide feedback. We are very sorry to hear that you've had these issues with your main filter in the Prodigy. We believe you've purchased a great tub, and it should feel like an upgrade from your Tiger River model. Sometimes after inital start up there can be a need to rinse the main circulation pump filter frequently, because it can become clogged by contaminents in the fill water. We hope that you have not found this to be a persistent problem. If you did, then we would not feel like we were delivering on our promise to provide the Absolute Best Hot Tub Ownership Experience. Your local Hot Spring dealer and our customer service team are both committed to providing you with the very best service. Our customer service team tries to reach out directly to customers when we receive this type of feedback. If you need additional support please feel free to call us at 800-999-4688 X 8432
+3points
8of 13voted this as helpful.
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Review 463 for Prodigy
Average Rating:  
5 / 5
5 / 5

Pure Quality

Customer avatar
Harley52
from Russellville, AR
Age:55-65
Gender:male
Yes, I recommend this product.
PostedMay 25, 2011
My previous spa was a "Blue Ridge Spa" purchased from Lowes about 12 years ago. Over the years I have replaced the heater twice, the small recirculation pump 3 times and had the mother-board repaired twice (replacements were not available). After my experience with the "Blue Ridge" I would not have purchased another spa, except for the fact that the "Blue Ridge" was killed by lighting. The company is out of business and parts are no longer available, so my insurance would not reimburse me unless I purchased a new spa. Since owning the "Hot Springs Spa" my electric bill is down $20. The quality is like comparing a new Lexus to a 1960's Volkswagon. The "Hot Springs" is pure quality.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
+4points
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Review 464 for Prodigy
Average Rating:  
4 / 5
4 / 5

Seats too shallow

Customer avatar
Alan
from Petaluma, CA
Age:55-65
Gender:male
Yes, I recommend this product.
PostedMay 25, 2011
Great tub but not super comfortable. It's too shallow for a tall person to comfortably sit on the seats.
Comfort:  
2 / 5
2 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
-2points
0of 2voted this as helpful.
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Review 465 for Prodigy
Average Rating:  
5 / 5
5 / 5

Should Not Have Waited So Long

Customer avatar
Dan05
from Arundel, ME
Age:45-54
Gender:male
Yes, I recommend this product.
PostedMay 25, 2011
We love this hot tub. It has made a huge difference in the way my wife and I feel physically. Definitely helped out with the aches and pains. We should have bought it years ago. We use it 4-5 times a week all year.
0points
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