Customer Reviews for Highlife® Prodigy

Prodigy

Highlife® Prodigy

  • 5 adults
  • 6'6" x 7' x 33"/1.98m x 2.13m x .84m
  • 290 gallons/1,100 liters
Average Customer Rating:
4.585 out of 5
4.6
 out of 
5
(465 Reviews)
Open Ratings Snapshot
Rating breakdown 465 reviews
5 Stars
367
4 Stars
54
3 Stars
11
2 Stars
15
1 Star
18
181 out of 195(93%)reviewers recommend this productbrand.
Customer questions and answers:
6 Questions | 3 Answers
Customer Reviews for Prodigy
Review 101 for Prodigy
Average Rating:  
5 / 5
5 / 5

excellent spa choice.

Customer avatar
Steve
from merlin, OR
Age:Over 65
PostedApril 23, 2020
This is the third Prodigy spa we have owned since 1990. Each one has gotten better. Outback pool and Spa were very accommodating in getting the old spa out and the new one in. Also in showing us how to care for it and set up the salt system. Couldn't be happier.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy Customer CareMay 11, 2020
Thank you for your review and for being a loyal Hot Spring customer! We hope you enjoy your Prodigy and the incredible benefits of the FreshWater Salt System - easy on maintenance and your skin, hair and eyes!
-1point
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Review 102 for Prodigy
Average Rating:  
5 / 5
5 / 5

Prodigy

Customer avatar
Cari
from Dallas
Age:45-54
PostedMarch 15, 2020
Absolutely love my new Spa ! ❤️ I also love the look & feel of the salt water . It’s very relaxing & cool lighting
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
+1point
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Review 103 for Prodigy
Average Rating:  
5 / 5
5 / 5

I love my Prodigy

Customer avatar
Patty
from Los Lunas, NM
Age:Over 65
PostedFebruary 25, 2020
Just upgraded to a Prodigy from Hot Springs Spa of Albuquerque and love every moment that I am in it. The water is clean, clear, just the right temperature, and always true to test strip levels. Interior lights are calming and the exterior lights are welcoming. I recommend this company not only for the great product but also the service and information that Chris provides whenever I call with questions or visit for products.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
+1point
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Review 104 for Prodigy
Average Rating:  
5 / 5
5 / 5

Just getting to use now at our second home

Customer avatar
David76
from Broomes Island, MD
Age:Over 65
PostedFebruary 3, 2020
So far we are thrilled with the new Prodigy and look forward to spring when more family members can join us.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 105 for Prodigy
Average Rating:  
3 / 5
3 / 5

Jet

Customer avatar
rick
from S. lake tahoe
Age:55-65
PostedFebruary 1, 2020
I thought Jet would have more power stronger My lower back is bad the one single jet isnt strong enough
Comfort:  
3 / 5
3 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
2 / 5
2 / 5
Response from HotSpringBy VanessaCustomer Service May 26, 2020
Thank you for your feedback. Having jets that hit the right spot and are strong enough for what you are looking for is important. You bring up a good point. When looking for a spa it is best to schedule a wet test so you can experience the spa before you take it some.
Happy Hot Tubbing!
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Review 106 for Prodigy
Average Rating:  
5 / 5
5 / 5

Second one

Customer avatar
Mickie
from Ohio
Age:55-65
PostedJanuary 16, 2020
We had a hot springs classic for 19 years . No problems what so ever , old and started to leak ! We looked at other brands and they can’t compare to hot springs! We decided on the Prodigy and we just love it ! It’s just for my husband and I and it’s big enough for us. Jim at the Mayfield ShowRoom is very knowledgeable on all their spas
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
+2points
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Review 107 for Prodigy
Average Rating:  
5 / 5
5 / 5

So relaxing!

Customer avatar
Robin62
from Gig Harbor, Wa
Age:55-65
PostedDecember 23, 2019
We love our Prodigy Hot Tub! It’s so comfy and has a great selection of jet settings
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
+2points
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Review 108 for Prodigy
Average Rating:  
5 / 5
5 / 5

Our new Prodigy is a joy

Customer avatar
HotTubber
from Naples, Florida
Age:Over 65
PostedDecember 10, 2019
We have owned three Hot Springs spas over 30+ years. The first one stayed with our home when we sold it and was the only item the buyers wanted us to leave behind! We purchased our second spa with moto massagers in 1998 and it gave us 20 years of incredible therapeutic pleasure. Our new Prodigy is a joy and Hot Springs replacing the cover under your two year warranty was amazing proof of how you stand by your products. Thank you so much and have a wonderful holiday season

Mr.and Mrs. Peterson
Naples, Florida
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
+4points
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Review 109 for Prodigy
Average Rating:  
5 / 5
5 / 5

Love it!!

Customer avatar
Becca24
from Huntington, MA
Age:35-44
PostedNovember 16, 2019
This was the best purchase we ever made! We did a lot of looking around and decided to go with this tub!!! It’s comfortable and easy to get in and out of. Easy to use, easy to read the controller. Super easy to maintain!!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring JanetNovember 30, 2019
We are happy to hear you love the Prodigy spa! hotspring_brand
+1point
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Review 110 for Prodigy
Average Rating:  
5 / 5
5 / 5

Triumph is my model.

Customer avatar
Lester
from Jonesboro, AR
Age:Over 65
PostedOctober 21, 2019
Triumph with Freshwater Salt System is the greatest. My wife and I are very pleased.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring JanetOctober 28, 2019
We are happy to hear you and your wife enjoy your spa! hotspring_brand
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Review 111 for Prodigy
Average Rating:  
5 / 5
5 / 5

Amazing Spa!!

Customer avatar
matt
from california
Age:55-65
PostedOctober 15, 2019
amazing feel and great song jets for all uses...easy care for good clean water and easy to maintain...
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
+2points
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Review 112 for Prodigy
Average Rating:  
4 / 5
4 / 5

Prodigy pros/cons

Customer avatar
Tubtime2
from Virginia Beach, VA
PostedOctober 14, 2019
I like the moto-jet seat with armrests and the high seat next to the entry with 3 comforting jets. I also like being able to lay across the tub and put your feet on different jets.
I would like to have a deeper foot area with a jet or two for calves and more armrests in deep seats. I have also had issues with the easy glide cover hitting the tub and not being easy to open. I’m working with the service department to replace it, but it has been a hassle and is somewhat disappointing for such a great product.
I went from a Vanguard to a Prodigy with a move. I miss my Vanguard but the Prodigy is overall a good value and does the job for now.
Comfort:  
4 / 5
4 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
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Review 113 for Prodigy
Average Rating:  
4 / 5
4 / 5

LOVE IT!

Customer avatar
JMDUB
from GREENFIELD MA
Age:35-44
PostedOctober 14, 2019
Great tub, family of 3 wish it were a little bit bigger for company but very nice. Could use another spot for headrest. Jets are great! Still trying to master the cleaning but seems fairly easy. Overall great tub feel like it could be a little less expensive for the size.
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
3 / 5
3 / 5
By Customer Service Hot Spring JanetOctober 16, 2019
We are happy you love your Prodigy spa! hotspring_brand
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Review 114 for Prodigy
Average Rating:  
5 / 5
5 / 5

hot springs

Customer avatar
jaf
from GJ, Co
Age:Over 65
PostedOctober 14, 2019
excellent product for spending time under large snowflakes during the winter.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
3 / 5
3 / 5
By Customer Service Hot Spring JanetOctober 16, 2019
We are happy to hear you will be enjoying your spa this winter! hotspring_brand
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Review 115 for Prodigy
Average Rating:  
5 / 5
5 / 5

So glad we bought a Hot Springs Spa

Customer avatar
SpringCreek
from Georgia
Age:45-54
PostedOctober 10, 2019
We built our dream home in the mountains and have wanted a spa for many years, but could never find the right one. After many hours of deliberation we chose the Prodigy and we LOVE IT! We have the salt water system and it is so easy to care for. The quiet operation is a huge plus in our book. Would recommend Hot Spring Spas to anyone who is interested.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 116 for Prodigy
Average Rating:  
5 / 5
5 / 5

Very Pleased Great After Sales Customer Care

Customer avatar
Macboy26
from Perthshire
Age:45-54
PostedAugust 26, 2019
Our first hot tub and sourcing and buying was a bit of a mine field. However team at Hot Tubs Sterling were easily the best and most helpful. One year on we have been back for advice on the water treatment and the team’s after sales care has been faultless. Easy to deal with and always helpful. Great customer care and the product has been faultless.
Great job
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring Lisa ArmosinoOctober 10, 2019
Thank you for your wonderful review, both of our product and your local dealer. Cheers to many years of enjoyment and relaxation! hotspring_brand
+1point
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Review 117 for Prodigy
Average Rating:  
5 / 5
5 / 5

better than a pool

Customer avatar
dave
from marcellus n.y
Age:55-65
PostedAugust 20, 2019
more relaxing than a pool with less care best choice that we made
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring JanetAugust 23, 2019
We are glad you are enjoying the Prodigy spa! hotspring_brand
+1point
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Review 118 for Prodigy
Average Rating:  
5 / 5
5 / 5

2nd Hot Tub

Customer avatar
salty
from Brighton, MI
Age:Over 65
PostedAugust 20, 2019
Our first Hot Spings - Watkins Classic D Model Hot Tub lasted 34 years. It was built into our deck so we needed a replacement close to the same size to avoid lots of deck work. Joseph came out to the house - had the right tub for our specifications & it was delivered in a week. It is a Prodigy. Very easy to maintain. So many more jets and sprays than our first one. More energy efficient! Now we'll see if it lasts as long as our first.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring JanetAugust 23, 2019
We are glad to hear you are happy with your new Prodigy spa! hotspring_brand
+1point
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Review 119 for Prodigy
Average Rating:  
5 / 5
5 / 5

17 Years and Still Going Strong

Customer avatar
CJ47
from Long Beach, CA
Age:Over 65
PostedAugust 18, 2019
My sister was the first to get a HotSping and we enjoy theirs. Then some good friends got one. So when we moved to our new house in 2002 we jumped right in and have been happy ever since we got it.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring JanetAugust 22, 2019
We are so happy to hear you, your family and friends have been enjoying Hotspring spas for so many years! hotspring_brand
+1point
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Review 120 for Prodigy
Average Rating:  
5 / 5
5 / 5

fabulous investment

Customer avatar
Finneganns60
from Deland, Florida
Age:55-65
PostedJuly 29, 2019
Our health is very important in our day to day life. It is so nice to have a luxury spa in your own home. Great for arthritis and for just plain relaxation. The best investment I have made in years.
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
+4points
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