Customer Reviews for Highlife® Prodigy
Highlife® Prodigy
- 5 adults
- 6'6" x 7' x 33"/1.98m x 2.13m x .84m
- 290 gallons/1,100 liters
Average Customer Rating:
4.6
out of 5
(465 Reviews)
Rating breakdown 465 reviews
5 Stars
367
4 Stars
54
3 Stars
11
2 Stars
15
1 Star
18
181 out of 195(93%)reviewers recommend this productbrand.
Customer Reviews for Prodigy
Review 121 for Prodigy
Average Rating:
5
/
5
Who does this????
prodigy3
from seattle, wa
Age:55-65
PostedJuly 26, 2019
i just took delivery of my 3rd - third - as in three hot springs hot tubs - the ever fabulous - PRODIGY...wait - it is not only my 3rd hot tub, it is the same model EACH TIME..!! this over more than 20 years at the same house/location. why? because when I bought my first prodigy I had to build a platform for it to sit on outside in my yard - so - each time I have decided to upgrade - I kept the prodigy model since I had the "infrastructure " for it. my most recent purchase ( truth is - it was a "used" one from a trade-in - I bet you cant tell ) they had changed the dimensions ever so slightly - nearly enough so that it wasn't going to fit. after a small adjustment - in it went - and prodigy the III is in service.
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
By Customer Service Hot Spring Janet, July 31, 2019
We are glad you are loving the Prodigy model spa for the third time!
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Review 122 for Prodigy
Average Rating:
5
/
5
My first Hot Spring
Beckee2
from WI
Age:55-65
PostedJuly 12, 2019
This is my second tub and so far it is very easy to take care of.
My water is sparkling clear! Love it!
My water is sparkling clear! Love it!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Janet, July 19, 2019
We are glad you are happy with your Prodigy spa!
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Review 123 for Prodigy
Average Rating:
5
/
5
love my hot springs
wp
from COLORADO SPRINGS
Age:55-65
PostedJuly 9, 2019
This is the 5th hot springs spa we have owned.
We love them . will never stop getting them for our new houses.
We love them . will never stop getting them for our new houses.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 124 for Prodigy
Average Rating:
5
/
5
still kicking
agostini
from Pollock Pines
Age:45-54
PostedJune 19, 2019
have a 1999 hot springs hot tub. Has been moved a couple of times but works great.
Quiet & easy to maintain
Quiet & easy to maintain
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
3
/
5
Value:
5
/
5
By Customer Service Hot Spring Chelsea Elam, September 24, 2019
Wow, 20 years and still going strong. It sounds like you've taken fantastic care of your hot tub. Here's to many more years of relaxation!
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Review 125 for Prodigy
Average Rating:
5
/
5
Hot Springs waarenty
Bob
from Portland, OR
Age:Over 65
PostedMay 13, 2019
I very rarely write product reviews, but I thought I would share my warranty experience with Hot Springs. Meeting warranty expectations is a very good way to assess a company and its products. Overall I am quite happy with my tub. First, a fairly comprehensive 5 year warranty is nothing to sneeze at. A warranty call was needed about 18 months ago and it was dealt with seamlessly and thoroughly. But, about 3 months after my warranty expired, a leak developed. The dealer I bought the tub from said although they could not honor a recently expired warranty, they would contact Hot Springs.Indeed, they said thee company said they would honor the warranty even though technically it had expired. That is the hallmark of an extremely high quality company that believes in its products and values its customers. For the record, my warranty calls were most likely because I let the water chemistry get badly out of whack. So, PAY CLOSE ATTENTION TO CHEMISTRY, even if you did not like it in high school.
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
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Review 126 for Prodigy
Average Rating:
5
/
5
Love the Hotsprings Prodigy with MotoMassage!
Jeff2345
from Centralia, IL
Age:55-65
PostedMay 9, 2019
This is my second Hot Tub (first Hot Springs) and it is by far superior to what I have had. Whoever designed the MotoMassage should get some kind of Congressional medal, it is wonderful and it really helps rid of my lower back pain! Also the quality of the spa is great inside and out!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 127 for Prodigy
Average Rating:
5
/
5
8 months and still loving it
Bugsii64
from Temecula, CA
Age:45-54
PostedApril 22, 2019
We replaced our 19 year old Sovereign with a Prodigy. I didn’t even show around because we loved our old Hot Spring spa so much, and it lasted 19 years and two moves! We love the new spa.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 128 for Prodigy
Average Rating:
5
/
5
Excellent choice!
Todd63
from Truckee
Age:55-65
PostedApril 14, 2019
We had a Hot Springs hot tub for about 18 years at our house in Tahoe..We only wish the old one gave out sooner because the new one is SO MUCH BETTER AND COOLER!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Janer, Custimer Service, April 23, 2019
We're glad you're enjoying your new tub even more than the old one. We're visualizing you enjoying your hot tub surrounded by all that snow Tahoe got this year.
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Review 129 for Prodigy
Average Rating:
5
/
5
Paradise on earth!
Jeff
from Jacksonville, NC
Age:55-65
PostedApril 1, 2019
I have owned the Prodigy for about 8 years. I wake up at 5:00, work out, pray, then hit the hot tub every morning. 7 days a week! The jets do wonders for my aging bones.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 130 for Prodigy
Average Rating:
5
/
5
Great purchase!!
Burf
from Owasso,Ok
Age:Over 65
PostedMarch 29, 2019
Easy to use and maintain. Changing water and cleaning filters take time, but no way around that! Never had a mechanical problem when I owned by 1st tub for 7 years, no problem this time, so far. No problem expected either!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
Response from HotSpringBy Janet, Customer Service, April 11, 2019
We're glad to hear that your second Hot Spring spa. The Prodigy® is super-easy to maintain, we know you're going to love it too!
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Review 131 for Prodigy
Average Rating:
5
/
5
Great replacement spa for our Condo Terrace
PcolaPJR
from Pensacola Beach, Fl.
Age:55-65
PostedMarch 9, 2019
Excellent construction , powerful jets, great spa,
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
Response from HotSpringBy Janet, Customer Service, April 11, 2019
Thank you for letting us know, the Hot Spring Spas are designed to last and with energy efficiency in mind. And those powerful jets melt away the tension of the day. We hope you enjoy your Prodigy spa for years to come.
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Review 132 for Prodigy
Average Rating:
5
/
5
Happy second time owner
Doug46
from Dacula Georgia
Age:Over 65
PostedFebruary 26, 2019
I’ve enjoyed my Prodigy hot tub for 18 years of service. Still in good shape after all that time after continuous nightly use. This hot tub has been moved from Indiana to New York and from there to North Carolina and then again to Georgia. I decided it was finally time to replace it this year. Of course I replaced it with the same model I had before. I could not be more happy with my purchase. Hot Spring really are the best product out there. When you consider the warranty and the excellent customer service it was a bargain. Thank you for making the buylin and delivery so pain free.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Chelsea Elam, March 7, 2019
Hi Happy Second Time Owner!
Wow that is quite a few moves! I am so excited you've stepped into a new Prodigy hot tub after all these years, and I hope you are enjoying the upgrades. Thank you for your review!
Wow that is quite a few moves! I am so excited you've stepped into a new Prodigy hot tub after all these years, and I hope you are enjoying the upgrades. Thank you for your review!
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Review 133 for Prodigy
Average Rating:
5
/
5
Nice!
rockfan
from Portland
Age:45-54
PostedFebruary 20, 2019
Our second hottub---could'nt live without it..Mainly Tubs rocks!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Janet, Customer Service, April 11, 2019
Thank you for your review, we're glad you enjoy your tub and your experience with Mainly Tubs.
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Review 134 for Prodigy
Average Rating:
1
/
5
Major repair needed after two years
Phill
from Longboat Key
Age:55-65
PostedFebruary 6, 2019
We purchased our house with a one year old Hot Springs spa in place. The original original owner left us the receipt. Within another year it started leaking and had to replace the heater and a light. Since we are not the original owner, we were told the warranty isn't transferable. I spoke with customer service and they were not helpful at all. I was informed that had I been the original owner, these repairs would have been covered under the warranty. We are stuck paying for the repairs.
I wouldn't recommend this product and won't buy one in the future.
I wouldn't recommend this product and won't buy one in the future.
Comfort:
4
/
5
Quality:
1
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
1
/
5
By Customer Service Hot Spring Chelsea Elam, February 11, 2019
Thank you for your review. I am sorry to hear your hot tub is leaking. You are correct that the warranty is not transferable to second owners; though, we are here to help with any care concerns or questions, and to ensure you receive any necessary repairs. I know this is a frustrating situation, and I will be reaching out to you directly to see if there is anything we can do to support you further.
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Review 135 for Prodigy
Average Rating:
5
/
5
Love it
Lucy29
from Bristol
Age:35-44
PostedDecember 6, 2018
Getting a hot tub was one of mine and my partners dreams!! We got one, we love it, and use it every night.
It helps us relax after a hard day and feels so luxurious we feel so lucky to have one and would highly recommend anyone getting one.
It helps us relax after a hard day and feels so luxurious we feel so lucky to have one and would highly recommend anyone getting one.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 136 for Prodigy
Average Rating:
5
/
5
Glad to be back into the Hot Tub lifestyle
Mike
from Martin, Ga.
Age:55-65
PostedNovember 29, 2018
My wife and I had a Leisure Bay hot tub for 20+ years. However, it finally gave up the ghost a couple of years ago AND I was dealing with itchy skin from the Chlorine. After doing lots of research, we settled on the Hot Springs Prodigy with the ACE salt water system. It has proven to be an excellent choice and the folks at Georgia Spa were pros...their installation and service people are also top drawer.
Mike and Anne Haynie
Martin, Georgia
Martin, Georgia
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 137 for Prodigy
Average Rating:
1
/
5
Disappointed experience
stupid1
from Utah
Age:55-65
PostedNovember 23, 2018
After owning 2 other Hot Springs tubs with several failure your would think I would learn.
After working tirelessly up to Thanksgiving holiday, I was looking forward to free morning in our nice new tub.
11/2 weeks with new tub - Black screen - call Dealer - we'll order part.
Gives me the old, yours is the second one ever story.
After working tirelessly up to Thanksgiving holiday, I was looking forward to free morning in our nice new tub.
11/2 weeks with new tub - Black screen - call Dealer - we'll order part.
Gives me the old, yours is the second one ever story.
The last home I owned I had a simple American Brand tub - Not one problem at half the cost.
Comfort:
3
/
5
Quality:
1
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
3
/
5
Value:
1
/
5
By Customer Service Hot Spring Chelsea Elam, November 30, 2018
Yikes, I'm sorry to hear your control panel stopped working, especially so soon after receiving it. I know that must have put a damper on your holiday. I am glad your dealer has ordered your replacement part because this is covered within your warranty. Please keep us posted if you are in need of assistance and feel free to call with any question or issue 1-800-999-4688 ext 8432.
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Review 138 for Prodigy
Average Rating:
5
/
5
Love having a Prodigy hot tub
Rick777
from HUNTINGTON
Age:55-65
PostedNovember 21, 2018
I love using my hot tub for recovery following an high intensity Kungfu workout. I find myself sore and fatigued after my workouts and after going back and forth from my Prodigy spa to a cold plunge a few times, I feel like I'm ready to immediately train again.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 139 for Prodigy
Average Rating:
5
/
5
Best Hot Tub Ever
Konakoma
from Tampa
Age:Over 65
PostedNovember 12, 2018
Our 1986 Hot Springs Spa has lasted 32 years and we are only replacing it with a new Hot Springs model because the heater element has been discontinued, but no complaints. We didn't even shop around for a different, better spa because how do you beat that record.Simply the best
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 140 for Prodigy
Average Rating:
5
/
5
Best easy care spa on market
Lilypad
from Long Island, ny
Age:55-65
PostedNovember 1, 2018
Relaxing is the best with this easy care spa. This is our second hot Springs in 25 years.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
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