Customer Reviews for Highlife® Prodigy
Highlife® Prodigy
- 5 adults
- 6'6" x 7' x 33"/1.98m x 2.13m x .84m
- 290 gallons/1,100 liters
Average Customer Rating:
4.6
out of 5
(465 Reviews)
Rating breakdown 465 reviews
5 Stars
367
4 Stars
54
3 Stars
11
2 Stars
15
1 Star
18
181 out of 195(93%)reviewers recommend this productbrand.
Customer Reviews for Prodigy
Review 161 for Prodigy
Average Rating:
5
/
5
prodigy
shelleyp98
from howell nj
Age:45-54
PostedNovember 2, 2017
We love love love our tub I have had it for over 15 yrs and its still going strong. we have Labrador retrievers and they cant get enough of it.
a hot springs customer for life!!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 162 for Prodigy
Average Rating:
5
/
5
Hot Springs Prodigy
NickyNay27
from Egg Harbor Township, NJ
Age:25-34
PostedOctober 16, 2017
We have had our hot tub for a month now and love it. We use it almost every night. It’s so easy to maintain too.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 163 for Prodigy
Average Rating:
2
/
5
What hasn't broke
Robert
from Waterford, CT
Age:45-54
PostedAugust 28, 2017
This is my second Hot Spring spa. My first one I bought used and it came with some broken accessories. I was willing to deal with them for the price I paid. After purchasing the new spa I was excited to get those accessories working. It was great for a few months and then it started to go down hill. Here is the list in order of when they broke. Moto massage broke, cover middle Velcro failed, tabs on filter slide broke, cover ripped at hinge point and pillow never stays on. I am really disappointed with the quality of this spa.
Comfort:
3
/
5
Quality:
1
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
3
/
5
By Customer Service Hot Spring Vanessa, August 30, 2017
I am sorry to hear about your spa experience. Having one thing after another needing to be fixed is not how we manufacture our spas. Thank you for bringing this to our attention. I will contact you directly to see what came of these issues and how I can help improve your experience. Please look for an email from me. I look forward in working with you soon.
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Review 164 for Prodigy
Average Rating:
5
/
5
Hot Spring Continues to Excell
PCGuru
from Middle Tennessee
Age:Over 65
PostedAugust 18, 2017
This is our third Hot Springs Spa over the last 25 years. Our first was a Prodigy bought in 1992, after a move, the second was a Jetsetter bought in 2000, now it's another Prodigy for 2017. The improved quality and functionality of the new Prodigy was the biggest factor in our choice to move back up to the Prodigy, A great product has been made fantastic!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Vanessa, August 22, 2017
WOW! 25 years. Thank you for being a loyal Hot Spring owner.
I am excited to hear from a customer who has been able to enjoy our spas for a couple of decades. Hot tub soaking and relaxing is a way of life.
Happy Hot Tubbing!
I am excited to hear from a customer who has been able to enjoy our spas for a couple of decades. Hot tub soaking and relaxing is a way of life.
Happy Hot Tubbing!
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Review 165 for Prodigy
Average Rating:
5
/
5
Exceeded our expectations
ngatel
from Palm Springs, CA
Age:Over 65
PostedJuly 18, 2017
First spa we've ever owned and we use it every day.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Catherine, Hot Spring Spa Staff, July 19, 2017
Thanks so much for your photos! Your spa looks beautiful. Welcome to the Hot Spring family! Thank you for your review.
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Review 166 for Prodigy
Average Rating:
5
/
5
Awesome Tub
Vinnyro
from OC
Age:25-34
PostedJuly 11, 2017
This this is very easy to use (salt water option). The only complaint would be no water feature in the Prodigy but still an expensive set up. Other than that personal preference it has been fantastic.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 167 for Prodigy
Average Rating:
5
/
5
love the spa
dennis
from new york,ny
Age:55-65
PostedJuly 10, 2017
very comfortable love the jets worth every penny paid
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
Response from HotSpringBy Catherine, Hot Spring Spa Staff, July 11, 2017
Thank you for your review and welcome to the Hot Spring family! We love that image - it looks like you are loving your new spa.
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Review 168 for Prodigy
Average Rating:
5
/
5
Awesome spa
Becky
from Harrison Township, Mi
Age:55-65
PostedJune 27, 2017
We use our spa year round here in Michigan , even when grandkids visit we turn the temp down and they love it also!
Great massage jets especially if you have back problems,
Great massage jets especially if you have back problems,
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Catherine, Hot Spring Spa Staff, June 28, 2017
Thank you for your review. We're so happy to hear that your grandkids also love your Prodigy spa. Happy hot-tubbing!
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Review 169 for Prodigy
Average Rating:
5
/
5
Enjoyable Hydro-therapy
Jess
from Indian River, Michigan
Age:Over 65
PostedJune 20, 2017
Let me preface my remarks by saying that my wife and I are experienced hot-tub owners, who use our tub on a daily basis. Our first Hot Springs spa (a Sovereign) was purchased in 1991. We finally replaced that tub in April 2017 with a brand new Prodigy. We considered many different tubs, but we are absolutely thrilled with the choice we made.
When using the tub for therapy, each position in the tub has unique advantages. There is a powerful directional jet in the middle of one of the side walls, which is ideal for the tops of feet, ankles, calves, and thighs. There are two pulsating jets on the opposite side wall, that provide a very gentle soothing massage on the mid back or the bottom of the feet.
There are multiple precision jets in one corner that can provide a very vigorous massage to the low back, neck, shoulders, and ribs. Another corner houses the iconic moto-massage which provides a very realistic massage for the entire back and ribs. It can also massage the arms and the neck, especially when used with the pillow. A third corner seat is intentionally placed higher than the others to provide a cool-down experience, while massaging the low back and mid back.
With the exception of the Jetsetter, the Prodigy is the shallowest of all the High Life models. This means less water to heat, and a better balance of hot water with cool air. The new Prodigy is still 4 inches higher than our old Sovereign, thus requiring a small wooden step for entry.
The Prodigy is ideal for two people when focusing on therapy. It also works fine for four people in a more social situation. The tub is well designed, so that it will not over-flow, even with four adults.
When using the tub at night, there are lights both in the water and on the rim. These lights can be programmed for any color or to change colors continuously. This makes night-time use very appealing.
As experienced hot-tub owners, we did not expect any problems with maintenance. In fact we have been pleasantly surprised at how little chlorine is required by this new tub. We have the standard water cleaning system (no salt). The ozonator is extremely efficient. We also use a silver-ion insert in the filter area. We add less than a t-spoon of chlorine after each daily use. We have never had a PH problem with the tub. We clean the filters about every two weeks with a standard garden hose nozzle.
In summary, the Prodigy is the perfect hydro-therapy tub. We are active people who enjoy skiing, hiking, biking, kayaking, etc. The tub works well with our life-style, providing much needed soothing relief for tired muscles. I cannot imagine being without a hot-tub, and the Prodigy meets all of our hot-tub needs.
When using the tub for therapy, each position in the tub has unique advantages. There is a powerful directional jet in the middle of one of the side walls, which is ideal for the tops of feet, ankles, calves, and thighs. There are two pulsating jets on the opposite side wall, that provide a very gentle soothing massage on the mid back or the bottom of the feet.
There are multiple precision jets in one corner that can provide a very vigorous massage to the low back, neck, shoulders, and ribs. Another corner houses the iconic moto-massage which provides a very realistic massage for the entire back and ribs. It can also massage the arms and the neck, especially when used with the pillow. A third corner seat is intentionally placed higher than the others to provide a cool-down experience, while massaging the low back and mid back.
With the exception of the Jetsetter, the Prodigy is the shallowest of all the High Life models. This means less water to heat, and a better balance of hot water with cool air. The new Prodigy is still 4 inches higher than our old Sovereign, thus requiring a small wooden step for entry.
The Prodigy is ideal for two people when focusing on therapy. It also works fine for four people in a more social situation. The tub is well designed, so that it will not over-flow, even with four adults.
When using the tub at night, there are lights both in the water and on the rim. These lights can be programmed for any color or to change colors continuously. This makes night-time use very appealing.
As experienced hot-tub owners, we did not expect any problems with maintenance. In fact we have been pleasantly surprised at how little chlorine is required by this new tub. We have the standard water cleaning system (no salt). The ozonator is extremely efficient. We also use a silver-ion insert in the filter area. We add less than a t-spoon of chlorine after each daily use. We have never had a PH problem with the tub. We clean the filters about every two weeks with a standard garden hose nozzle.
In summary, the Prodigy is the perfect hydro-therapy tub. We are active people who enjoy skiing, hiking, biking, kayaking, etc. The tub works well with our life-style, providing much needed soothing relief for tired muscles. I cannot imagine being without a hot-tub, and the Prodigy meets all of our hot-tub needs.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Catherine, Hot Spring Spa Staff, June 28, 2017
Thank you so much for your review. We appreciate all of your feedback. Thank you very much for being a member of the Hot Spring family for so many years! We are thrilled to hear that you are having such an amazing experience with your new Prodigy. We wish you many more years of happiness in your new spa. Happy hot-tubbing!
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Review 170 for Prodigy
Average Rating:
5
/
5
Should have done this years ago
Atf100
from Mississippi
Age:55-65
PostedJune 19, 2017
We love your new spa. I have been looking at them for about 5 years. Wish I had bought it sooner
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Catherine, Hot Spring Spa Staff, June 28, 2017
Thank you so much for your review. So many of our spa owners agree - they wish they had bought their hot tub sooner! We wish you many years of happiness in your new Prodigy spa.
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Review 171 for Prodigy
Average Rating:
5
/
5
Repeat customer
Steve
from Flanders,ny
Age:55-65
PostedJune 4, 2017
La
Last hot spring I owned lasted 30years I expect this one to have the same life thank you for a great product
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Catherine, Hot Spring Spa Staff, June 7, 2017
Thank you so much for being a part of the Hot Spring family for so many years! We wish you many more happy years spending time in your new spa. Thanks for your review.
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Review 172 for Prodigy
Average Rating:
5
/
5
Love this hot tub!
tom
from Smokey Mountains Tn.
Age:55-65
PostedMay 30, 2017
Had a 20 yer old hot springs spa, and decided it was time for a new one. The day my wife and I retired we started looking for our new Hot Springs Spa. Every time we use it we wonder why we waited so long.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Catherine, Hot Spring Spa Staff, May 31, 2017
Thanks for being a member of the Hot Spring family for so many years! We appreciate your loyalty. We wish you many more years of relaxation in your new Prodigy spa.
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Review 173 for Prodigy
Average Rating:
5
/
5
Hot Spring Prodigy
Buddy21
from Asheville, NC
Age:55-65
PostedMay 14, 2017
Love it!!
My wife & I are in it almost every day. Very relaxing & great after a long day at work.
My wife & I are in it almost every day. Very relaxing & great after a long day at work.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Catherine, Hot Spring Spa Staff, May 15, 2017
Thank you for your review. We wish you many more years of relaxation in your Prodigy. Happy hot-tubbing!
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Review 174 for Prodigy
Average Rating:
4
/
5
17 years and still loving it!
Dixie
from St. Pauls, NC
Age:45-54
PostedMay 13, 2017
I've had my Prodigy since 2000 and love it! I have it outdoors on a cement slab & my only disappointment is the OSB board under the skirting,which has disintegrated from rainwater splash. Because of this, the Everwood skirting is coming loose in some areas. Marine grade plywood or pressure treated plywood should be part of an otherwise excellent product. Hopefully this issue has been addressed in newer models!
It is a worthwhile investment for fun and hydrotherapy and I have just had to replace the circulation pump, my only major repair expense in 17 years!!! I would choose HotSpring brand anytime & enjoy the service provided by Hallmark Pool and Spa.
It is a worthwhile investment for fun and hydrotherapy and I have just had to replace the circulation pump, my only major repair expense in 17 years!!! I would choose HotSpring brand anytime & enjoy the service provided by Hallmark Pool and Spa.
Comfort:
5
/
5
Quality:
4
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 175 for Prodigy
Average Rating:
5
/
5
Love my Prodi
Nature4me
from Illinois
Age:Over 65
PostedMay 12, 2017
I have only had my hot tub a few days, and I am still getting it balanced but I can already feel the therapeutic advantages.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
3
/
5
Value:
4
/
5
By Customer Service Hot Spring Chelsea Elam, June 19, 2017
Thank you for your review! I am happy to hear you are already enjoying the many health benefits of your Prodigy spa. If you should need any assistance in balance your water please call 800-999-4688 ext 8432 or email custsvc@watkinsmfg.com. Happy hot tubbing!
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Review 176 for Prodigy
Average Rating:
5
/
5
I should get paid by Hot Springs!
Jaw1180
from Howard, Ohio
Age:55-65
PostedMay 12, 2017
I have sold more tubs for them by just having folks over and explaining the difference between them and everyone else. I have owned tubs for over 35 years now. Nothing but Hot Springs for the last 25 years. Just turned on my 2016 Prodigy. The new deeper design is Great! I'm 6'8" and can sit up to my neck without slouching!
Comfort:
5
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Catherine, Hot Spring Spa Staff, May 15, 2017
Thank you so much for being such a loyal member of our Hot Spring family for so many years! We are so thrilled to hear that you are loving your newest Hot Spring spa. Thank you very much for your review and we wish you many more years of hot tub happiness.
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Review 177 for Prodigy
Average Rating:
5
/
5
Perfect Fit
JFS
from Oregon
Age:Over 65
PostedApril 30, 2017
Our Prodigy Hot Springs is the perfect fit for my wife and I. We had a Grandee for about 20 yers when we had children at home. We traded for the prodigy and it has been perfect for us.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Response from HotSpringBy Catherine, Hot Spring Spa Staff, May 3, 2017
Thank you so much for your review! We are happy that your Prodigy is the perfect fit for you and your wife. Thank you for being a member of the Hot Spring family for so many years.
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Review 178 for Prodigy
Average Rating:
4
/
5
A month in and....
larsch
from Los Angeles area
PostedApril 27, 2017
One month since delivery and one jet has quit working. The drain at the bottom of the spa is turning from white to dark brown. Time to get warranty service.
Other than those two things, we like our Prodigy. After we see what happens with our request for warranty service, we'll update/write a new review.
Comfort:
5
/
5
Quality:
3
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
By Customer Service Hot Spring Vanessa, May 9, 2017
Thank you for your initial review. I am sure your dealer will be able to resolve the spa issues. I will also email you so you will have another point of contact. Good to know that overall you like your Prodigy. Soaking in a spa is a great way to relax.
Happy Hot Tubbing!
Happy Hot Tubbing!
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Review 179 for Prodigy
Average Rating:
5
/
5
So far very good
VptTp
from Tucson, AZ
Age:55-65
PostedApril 24, 2017
I'm a first time hot tub owner. I bought this brand based on recommendation from a neighbor. It fit just right in our back yard and has been running great. We enjoy the different seats with the different jets that are very therapeutic for back and shoulder problems. So far I have had no problems with this unit.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Catherine, Hot Spring Spa Staff, April 26, 2017
Welcome to the Hot Spring family! We are thrilled that you have decided to go with Hot Spring to begin your hot-tubbing journey. We wish you many enjoyable, relaxing years in your new spa. Thank you for your review.
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Review 180 for Prodigy
Average Rating:
5
/
5
Best thing we have bought for our garden area
Starry
from Glenrothes
Age:45-54
PostedApril 20, 2017
Our spa has been used regularly for a good few years now and has provided relaxation and fun for family and friends.
Nothing beats a glass of wine in the spa on a frosty starry winters night.
Nothing beats a glass of wine in the spa on a frosty starry winters night.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Catherine, Hot Spring Spa Staff, April 26, 2017
Thank you for your review! We appreciate you being a part of the Hot Spring family. Enjoying a starry night in your Hot Spring spa sounds so relaxing. Happy hot-tubbing!
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