Customer Reviews for Highlife® Jetsetter

Highlife® Jetsetter

3 adults
7' x 5'5 " x 29"/2.13m x 1.65m x .74m
200 gallons/750 litres

Average Customer Rating:

4.6

out of

(637 Reviews)

Rating breakdown 637 reviews

5 Stars

498

4 Stars

3 Stars

2 Stars

1 Star

333 out of 356(94%)reviewers recommend this productbrand.

Customer questions and answers:

7 Questions | 6 Answers

Read all questions and answers

Customer Reviews for Jetsetter

Review 261 for Jetsetter

Average Rating:

5 / 5

Love this tub

from Cary, IL

Age:Over 65

PostedApril 29, 2016

I have had it for one week mow. The massage jet is phenomenal and the relaxation level achieved after using this tub is the best ever.

The tub started right up and the water was hot in half the time estimated in the instructions. It is extremely quiet, even with the jets running full force.

I have had several hot tubs in my life but this one tops them all. Thank you HotSpring for a superior product!!!

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Ben, June 2, 2016

Awesome - we really do design the spas with the consumer in mind... Making ownership of a spa an enjoyable experience. So glad you are enjoying it, wishing you many years of happy hot tub soaking with your Hot Spring Spa!!! hotspring_brand

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Review 262 for Jetsetter

Average Rating:

5 / 5

Awesome

Ush

from Quincy,ca

Age:55-65

PostedApril 28, 2016

Best hot tub I've ever owned, back massager is awesome

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Ben, June 2, 2016

Yay, so thrilled to hear you enjoy your spa! Thanks so much for sharing!

hotspring_brand

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Review 263 for Jetsetter

Average Rating:

5 / 5

Excellent quality

Pepe

from Fairview, TX

Age:Over 65

PostedApril 25, 2016

Initial cost is high but well worth it for the quality and service. When a pump failed, it was replaced quickly under the warranty.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Vanessa, May 6, 2016

Hello Excellent quality.

Thank you for your review. I am glad that you are being taken care of and that you are enjoying your spa.

Happy Hot Tubbing! hotspring_brand

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Review 264 for Jetsetter

Average Rating:

5 / 5

None is better!

Mary

from Florida

Age:45-54

PostedApril 15, 2016

This is true, it is not a done phrase. Our Hot Tube is the best purchase ever. We invested in our health, comfort, and relax time. We would like to upgrade our product, even when it is the best always the new one in bringing curiosity. I would like to know if there is a way to exchange the one we have for a new one with more features and benefits.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Vanessa, May 2, 2016

Hello None is better!

Thank you for your review. Investing in your well-being is fantastic. I am sure if you contact your local dealer they will be able to help you with an upgrade. If there is anything that Customer Service can do to help we can be reached at 800-999-4688 x8432.

Happy Hot Tubbing! hotspring_brand

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Review 265 for Jetsetter

Average Rating:

5 / 5

Lovin it!

Trish

from Cleveland, TN

Age:45-54

PostedApril 13, 2016

This is our first spa and we are truly enjoying it. Hot Spring's quality cannot
be beat! The customer service from our local stores is tops,too! Would purchase
again!

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

4 / 5

Value:

4 / 5

By Customer Service Hot Spring Vanessa, April 26, 2016

Welcome to Hot Spring!
Happy to hear that you are enjoying your spa. Thank you for your review and recommendation.
Happy Hot Tubbing! hotspring_brand

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Review 266 for Jetsetter

Average Rating:

5 / 5

Second Jetsetter

krpeaches

from Northern California

Age:55-65

PostedMarch 30, 2016

We bought our first Jetsetter in 1997. It was a "show model" from a local spa show and had been all over Northern California at fairgrounds and spa shows. We got a good price on it, but we only thought it would last a few years. Well, almost 20 years later, we were "forced" to get a new tub.

Of course, we looked around. But I knew we would get another Jetsetter. And we did. I LOVE THIS SPA! Even our delivery people said we got the best brand, and they deliver for EVERYONE. Yes, it's more pricey than we'd wanted and definitely more pricey than other brands, but, as they say, you get what you pay for. We couldn't be happier.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

4 / 5

Value:

4 / 5

By Customer Service Hot Spring Vanessa, April 15, 2016

Thank you for your review and for being a loyal Hot Spring owner. I am thrilled that you LOVE your Jetsetter. Over 20 years of hot tub soaking and relaxing sounds amazing.

Happy Hot Tubbing! hotspring_brand

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Review 267 for Jetsetter

Average Rating:

5 / 5

Love my Jetsetter

Elly

from Wheatland, CA

Age:55-65

PostedMarch 24, 2016

We bought the 3 person Jetsetter in June 2013 after my first back surgery. Both my husband and I have had back surgeries and our spa keeps us feeling relaxed and pain-free. I sit in our spa every morning and sometimes in the afternoon and evening. If I get cold during the day, I go sit in the spa which instantly warms me up so I'm ready for the rest of the day. This is the second Hot Springs Spa we have owned. The first Hot Spring spa we bought lasted over 10 years. We had a dial timer to keep it hot so it came on and off several times a day but it was always ready when we wanted to relax in our spa. After so many years, the motor began making quite a bit of noise so we decided to replace it with a new spa. Because of cost, we purchased another brand which only lasted 3 years before it began to leak which ruined our deck. Needless to say, it cost quite a bit more in the long run since we had to replace our spa and our deck. Hot Spring was the only choice. We chose to connect our Jetsetter to 220 electricity so it is continuously hot even if we sit in it for more than an hour. We also added the cover lifter which makes the cover easy to lift for one person. It is easy to clean and the cold water from the hose heats up in just a couple of hours. The Moto-massage is my favorite but I use all four areas in our spa even though it is only suppose to be a 3-person spa. The size is perfect for my short stature but also accommodates my taller husband. I will never buy anything other than a Hot Springs Spa again. I quite expect this spa to last us for many more years, well into our 70's.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Vanessa, March 28, 2016

Hello Love my Jetsetter.

Thank you for your review and for choosing Hot Spring. We strive to deliver a quality spa that you will be able to enjoy for many years to come. I am glad that you and your husband have found relief soaking in your spa.

Happy Hot Tubbing! hotspring_brand

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Review 268 for Jetsetter

Average Rating:

5 / 5

Awesome experience

Leslie

from Galion Ohio

Age:45-54

PostedMarch 17, 2016

Wonderfully simple to use and care for. There was no noticeable change in our electric bill with a half an hour of use daily. Best purchase ever made. We recently traded up to the jet setter NXT with delivery on Monday.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Vanessa, March 23, 2016

Hello Awesome experience

Congratulations on your new Jetsetter NXT. It's great that you are using your spa daily.

Happy Hot Tubbing! hotspring_brand

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Review 269 for Jetsetter

Average Rating:

5 / 5

Fantastic Customer Service

Heidi

from Santa Fe, NM

Age:55-65

PostedFebruary 29, 2016

I can't say enough good things about Carefree Spas and Tony Romilly. I bought my spa at an end of year sale last winter after getting an estimate from a contractor to install it. When the snow melted the estimate tripled! Tony set me up with certified electricians that came down to Santa Fe from Alcalde. The electrical installation seemed to be complete. The electrician said that I did not need a new panel or any modifications that the first contractor said I must have. However, when I filled up the tub only parts of the electrical system worked. I was very frustrated and when I called Tony he came out to my house on his day off and, after talking to a technician at Hot Springs, he switched the two breakers- and everything worked fine. The electricians could not see this error as the hot tub had to be empty to install, and the problem only became apparent when I filled it. Tony went above and beyond the call of duty for a salesman and I was able to enjoy my hot tub at last. He treated me like an old friend, not just a customer. Quality customer service is alive and well at Carefree Spas!

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Vanessa, March 18, 2016

WOW! Thank you for your review and recommendation. Quality service is important and happy to agree with you, alive and well. I will be sure to pass on your comments to Tony and Carefree Spas.

Glad that you are enjoying your spa.

Happy Hot Tubbing! hotspring_brand

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Review 270 for Jetsetter

Average Rating:

5 / 5

Tubs Great

Buyhotspring

from Colorado Springs

Age:45-54

PostedFebruary 5, 2016

We love our hotspring hottub. Spend 3-4 nights in it. Definitely has helped my arthritis and back problems. Was disappointed with part of the sales experience but wow the product is awesome!

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

5 / 5

Value:

4 / 5

By Customer Service Hot Spring Vanessa, February 16, 2016

Hello Tubs Great.

I am glad to know that soaking in your Jetsetter Spa has provided you with some back relief. Thank you for your review.

Happy Hot Tubbing! hotspring_brand

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Review 271 for Jetsetter

Average Rating:

5 / 5

Life is good

Debra432

from Harwinton, ct

Age:55-65

PostedFebruary 5, 2016

We use our spa at least twice a day. As avid tennis players it helps us stay in the game and sleep well at night. Living in Connecticut, it gets you outside, enabling you to enjoy nature year round. Wise investment!

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Vanessa, February 16, 2016

Hello Life is good,

Tennis is a great sport. It sounds like you all are hopping from the court to the spa on a daily bases.
Thank you for your review.

Happy Hot Tubbing! hotspring_brand

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Review 272 for Jetsetter

Average Rating:

4 / 5

Best spa

Mark60

from Gallatin,Tennessee

Age:55-65

PostedJanuary 30, 2016

I am from Phoenix Arizona ,move to Nashville Tennessee ,had a spa in Phoenix. Enjoyed it very much for about five years, when I moved here I put it off way too long went to Hot Springs spas ,found exactly what I needed and I enjoy the purchase very much should've done it a lot earlier..

Comfort:

4 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

4 / 5

Response from HotSpringBy Vanessa, Customer Service, February 1, 2016

Hello Best spa.

Thank you for your review. I am glad that you are finding the Jetsetter spa to be exactly what you were looking for. Thank you for choosing Hot Spring.

Happy Hot Tubbing!

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Review 273 for Jetsetter

Average Rating:

5 / 5

Great Hot Tub

mikeandtanya

from Benalto, AB

Age:35-44

PostedJanuary 22, 2016

This is our first hot tub and i love it, so comfortable and relaxing.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

3 / 5

Value:

4 / 5

Response from HotSpringBy Vanessa, Customer Service, January 25, 2016

Hello Great Hot Tub.

Thank you for your review and for joining the Hot Spring Family.

Happy Hot Tubbing!

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Review 274 for Jetsetter

Average Rating:

5 / 5

We are first time buyers of a hot tub and are very pleased with our Jetsetter 3 .

Jimmy

from Rio Rancho

Age:55-65

PostedJanuary 20, 2016

It is very well insulated and very comfortable . We have no regrets for buying it from Hot Spring Spas on 6301 Menaul N. E. Albuquerque N. M. 87110 . Manager Chris Kakos was great and was very helpful on explaining the product and we felt it was perfect for us and our needs . After it was delivered he came and set-up the water treatment to the tub and explained the water testing process and chemical balance . We are very pleased with our Jetsetter 3 and recommend it to others to buy it . I also recommend dealing with this Hot Spring dealership .

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

Response from HotSpringBy Vanessa, Customer Service, January 21, 2016

Thank you for your wonderful review. I will be sure to pass your review along to your dealer.

Hot Spring strives to work with the best dealers, to ensure quality service and attention for all of your spa needs.

I am excited that you are enjoying your Jetsetter spa.

Happy Hot Tubbing!

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Review 275 for Jetsetter

Average Rating:

4 / 5

Relaxing!!

Bud815

from Blanchard, OK

PostedJanuary 19, 2016

We put the hot tub in our enclosed patio, affectionately called "the dugout", so that we can relax in it year round. It doesn't matter what the weather is outside, we can enjoy it at anytime. So far, it has met our expectations and has been a great place to relax and unwind in at the end of the day.

Comfort:

5 / 5

Quality:

4 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

4 / 5

Value:

4 / 5

Response from HotSpringBy Vanessa, Customer Service, January 21, 2016

Hello Relaxing!!

What a great name for you spa and it sounds like you have a fabulous spa set up, too. Year around spa relaxing is the best.

Happy Hot Tubbing!

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Review 276 for Jetsetter

Average Rating:

5 / 5

Very Happy

Joe90

from Columbia, SC

Age:55-65

PostedJanuary 19, 2016

Down sized from a 8 person tub. Couldn't be happier with the quality and energy efficiency of our Jetsetter. There is very little maintenance even though my wife and I use it almost every day.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

Response from HotSpringBy Vanessa, Customer Service, January 21, 2016

Thank you for being a loyal Hot Spring owner. You have absolutely changed in size however, not in quality. The Jetsetter is a fabulous compact spa. And spa soaking and relaxing on a daily bases sounds like heaven.

Thank you for your review.

Happy Hot Tubbing!

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Review 277 for Jetsetter

Average Rating:

5 / 5

Love Hotspring spas

Ed67

from Santa Rosa, CA

Age:Over 65

PostedJanuary 14, 2016

It's is my second Hotspring. When we moved and left our big tub behind, it was not long before we were back at the dealer.
I like the saltwater system, so easy and convenient. No chlorine odor or skin irritation. I would recommend Hotspring spas to anyone interested.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

Response from HotSpringBy Vanessa, Customer Service, January 20, 2016

Hello Love Hotspring spa.

Thank you for being a loyal Hot Spring owner. The ACE salt system is a great way to keep your spa water clean. I am glad to hear you are enjoying your spa.

Thank you for your review and recommendation.

Happy Hot Tubbing!

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Review 278 for Jetsetter

Average Rating:

5 / 5

Stress reducer

Rosie15

from Michigan

Age:55-65

PostedJanuary 13, 2016

The jettsetter is my relaxation, stress reducing haven after a long day at work. It is the family meeting place where we catch up on the events of the day. It is my quiet place to just enjoy some "down" time by myself. We love everything about the jettsetter- it is just the right size for a cozy get together and the light effects just add to the atmosphere.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

Response from HotSpringBy Ben, Customer Service, January 15, 2016

Hi Rosie15!

Wow, what a wonderful, descriptive review! Very much enjoy hearing about the Jetsetter being your quiet place to enjoy down time! We hope you continue to enjoy your Jetsetter spa for many more tranquil years to come!

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Review 279 for Jetsetter

Average Rating:

5 / 5

Glad we did it

vizslaluvr

from Bozeman, MT

Age:45-54

PostedJanuary 13, 2016

Our friends have had Hot Spring hot tubs and loved them. We looked around at different brands, used and new. So glad we bought a new Hot Spring. Customer support has been helpful with any question I have, Love the model we bought! We wish we had done this sooner.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

Response from HotSpringBy Vanessa, Customer Service, January 16, 2016

Hello Glad we did it.

Thank you for your review.

The Hot Spring Jetsetter is a great compact spa with wonderful jets and comfortable seating. Customer Service is important to use and we are happy to help :)

Happy Hot Tubbing!

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Review 280 for Jetsetter

Average Rating:

3 / 5

Jetsetter Spa

pafreeman

from Catonsville, MD

Age:55-65

PostedJanuary 13, 2016

I thought about purchasing a spa for over 12 years and finally decided to in November 2015. I was extremely pleased with the Sales process and delivery. My only disappointment is that I was told my energy bill would only increase less than $20/month, but it went up quite a bit more; I'll probably have to keep reducing the static temperature to get that rate down. The Customer Service is exceptional.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

1 / 5

Value:

3 / 5

Response from HotSpringBy Vanessa, Customer Service, January 15, 2016

Hello Jetsetter Spa.

I understand your concerns about energy use. The factors that play into the estimated cost of your monthly spa bill are: ambient temperature, size of spa, set temperature, the cost of energy in your area, and how often it is used with jets on and off.

The Highlife spas feature our comprehensive EnergySmart system, which keeps the water at your desired temperature while using the lest amount of energy possible.

Customer service is available if, you should have any additional questions and concerns. We can be reached at 800-999-4688 x8432.

Thank you for your review.

Happy Hot Tubbing!

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