Customer Reviews for Highlife® Jetsetter

Jetsetter

Highlife® Jetsetter

  • 3 adults
  • 7' x 5'5 " x 29"/2.13m x 1.65m x .74m
  • 200 gallons/750 litres
Average Customer Rating:
4.589 out of 5
4.6
 out of 
5
(637 Reviews)
Open Ratings Snapshot
Rating breakdown 637 reviews
5 Stars
498
4 Stars
78
3 Stars
23
2 Stars
14
1 Star
24
333 out of 356(94%)reviewers recommend this productbrand.
Customer questions and answers:
7 Questions | 6 Answers
Customer Reviews for Jetsetter
Review 281 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Best Ever

Customer avatar
jp3
from Rio Vista CA
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedDecember 17, 2015
43 years with four different hot tubs, redwood and acrylic. This Hot Spring unit is clearly the best! Almost NO maintenance and so easy to keep clean and ready to use. The overall quality is clearly better than the competition. I've had this Jetsetter JJ for nearly 10 years now, and it still looks new. Just one service call for a heater relay control board, and they covered part of the replacement cost even after 6 years! My local dealer in Vacaville is always pleasant to deal with and I could no be happier with the entire experience.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceDecember 22, 2015
Hello Best Ever.

Thank you for your review, coming from a spa veteran like yourself it means a lot. I am happy to hear that you are enjoying your Hot Spring Jetsetter.

Happy Hot Tubbing

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Review 282 for Jetsetter
Average Rating:  
4 / 5
4 / 5

Ahhhhhhhhh

Customer avatar
PA20001
from Mount Vernon, Ohio
Age:55-65
Gender:male
Yes, I recommend this product.
PostedDecember 11, 2015
I have been tossing around the idea of a hot tub for (literally) years and, thanks to my lovely wife, finally made the leap. We read, researched, looked, reviewed, discussed and shopped until we finally found a tub ( so many choices) that fit us to perfection.
We couldn't be happier.
I work long hours and generally perform at a fast and furious pace all day long. Knowing that our hot tub awaits me after a long and stressful day is the epitomy of R&R. We have fallen into a calming routine of meeting each evening in our hot tub and unwinding.... Perfect!!!
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceDecember 15, 2015
Hello Ahhhhhhhhh

Thank you for your review, also for taking the time to research and choose Hot Spring.

We are privileged to be a part for your R&R routine.

Happy Hot Tubbing!
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Review 283 for Jetsetter
Average Rating:  
4 / 5
4 / 5

Love Spa

Customer avatar
Hottubman
from Pekin, IL
Age:55-65
Gender:male
Yes, I recommend this product.
PostedDecember 3, 2015
I really like my spa, it makes me feel a lot better I enjoy it. I do which it had jets for my calf's though
Comfort:  
4 / 5
4 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy VanessaCustomer ServiceDecember 6, 2015
Hello Love Spa.

Thank you for your review and feedback. Glad to hear that your are enjoying your spa.

Happy Hot Tubbing!
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Review 284 for Jetsetter
Average Rating:  
5 / 5
5 / 5

AWESOME HOT TUB

Customer avatar
teworks
from napa, ca
Yes, I recommend this product.
PostedDecember 1, 2015
great tub, no problems, easy to clean, easy to maintain very comfortable and cheap to own and run! Thanks for such great products!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceDecember 4, 2015
Hello Awesome Hot Tub.

I am thrilled to hear that you are enjoying your spa.

Happy Hot Tubbing!
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Review 285 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Awesome

Customer avatar
Lola
from Indiana
Yes, I recommend this product.
PostedNovember 29, 2015
I absolutely love my new Jetsetter hot tub. It is easy to maintain and always at the ready for relaxation and entertaining. Yes you can find less expensive hot tubs, but you get what you pay for. This is the third HotSpring tub I've owned in the past 20 years. I have put a new tub at my house every time I have moved. Couldn't be happier!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceDecember 3, 2015
Hello Awesome.

Thank you for being a loyal Hot Spring owner. Over 20 years of hot tub soaking and relaxing is Awesome.

Thank you for taking the time to post your review. The Jetsetter is a great compact spa, glad to know you love it.

Happy Hot Tubbing!
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Review 286 for Jetsetter
Average Rating:  
5 / 5
5 / 5

I Love My Jetsetter!

Customer avatar
Karen
from Cambria, CA
Age:Over 65
Gender:female
Yes, I recommend this product.
PostedNovember 17, 2015
I am an active senior who needs a good hot massage before my morning game of pickleball and the Jetsetter certainly fills the bill. We have a small deck off our bedroom and the smaller Jetsetter is a perfect fit. Installation wasn't easy but our local dealer, the Stove and Spa Center in Atascadro CA, rose to the challenge and did a great job. I enjoy the spa every morning after breakfast just to get the joints moving and sometimes again in the evening if I've had an especially active day. I love the spa!!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy VanessaCustomer ServiceNovember 24, 2015
Hello I Love My Jetsetter!

Thank you for your review. I have never heard of pickleball but, after looking it up I can see how a soak in your Jetsetter would be perfect. It looks like a fun fast game.

Sounds like you have a wonderful spa set up and it is good to know that your dealer took great care of you.

Wish you many years of

Happy Hot Tubbing!
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Review 287 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Hot springs

Customer avatar
LoLo
from Waterford, Michigan
Age:45-54
Gender:female
Yes, I recommend this product.
PostedNovember 15, 2015
This is my second Hot Spring spa!!! Love the power of the jets!
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
3 / 5
3 / 5
Response from HotSpringBy BenCustomer ServiceNovember 18, 2015
Hi Lolo!

Wow, thank you for your 2nd Hot Spring Spa purchase, we are stoked to hear of your loyalty with our brand! We wish you many more years of hot soaks and powerful jets in your spa, thanks again for sharing!
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Review 288 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Perfect Small Hot Tub

Customer avatar
Chaz56
from Sierra Vista, AZ
Age:55-65
Gender:male
Yes, I recommend this product.
PostedNovember 14, 2015
This was the perfect size for placing on our back patio. We checked around and all the other 3 person hot tubs we could find were not as deep. This one is perfect for us. We asked our friends which hot tub manufacturer they recommended and were told HotSpring was the only real choice to make.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceNovember 18, 2015
Hello Perfect Small Hot Tub.

Friends recommendations are always one to listen to and I am glad that you did. Welcome to the Hot Spring Family. The Jetsetter is a fantastic spa and I am glad that you are enjoying it.

Happy Hot Tubbing!
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Review 289 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Love my hot tub!

Customer avatar
Jan
from Waleska, Ga
Age:45-54
Gender:female
Yes, I recommend this product.
PostedNovember 14, 2015
Very nice tub and easy maintenance. Comfortable seating.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceNovember 18, 2015
Hello Love my hot tub!

Thank you for your review.

Happy Hot Tubbing!
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Review 290 for Jetsetter
Average Rating:  
4 / 5
4 / 5

Our first hot tub

Customer avatar
sarahNM
from Taos, NM
Age:55-65
Gender:female
Yes, I recommend this product.
PostedNovember 14, 2015
pros: low profile, ease of use, easy maintenance, efficiency
and of course it feels good
cons: for some reason, I tend to float away (& up) from the jets when I lean my head back and sink down in the water - a minor point
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceNovember 18, 2015
Thank you for your review.

I am glad to know that you find your Jetsetter easy to use. Soaking in a hot tub does feel wonderful.

There are products to help keep you in place while relaxing in your spa. Your dealer should have some accessories they can recommend.

If you have any questions we can help you with please feel free to contact customer service at 800-999-4688 x8432

Happy Hot Tubbing!
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Review 291 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Mr M

Customer avatar
Mr469
from Lenexa, KS
Age:35-44
Gender:male
Yes, I recommend this product.
PostedNovember 13, 2015
Well built products and they look awesome. I would highly recommend Hot Spring to anybody.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceNovember 18, 2015
Hello Mr. M

Thank you for your recommendation and review.

Happy Hot Tubbing!
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Review 292 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Jetsetter is a good solution

Customer avatar
RWB1020
from Park City, UT
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedNovember 13, 2015
It's perfect for a small house or a couple, and you can fit 4 in there if you have to. The smaller size is super easy to clean and refill, and with three filters, the water is super clean. As with any Hot Springs spa, the pumps are strong and well positioned. Great piece of gear!
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy VanessaCustomer ServiceNovember 18, 2015
Thank you for your review.

The Jetsetter is a great compact tub. I am glad that you think so and are enjoying it.

Happy Hot Tubbing!
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Review 293 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Love our Spa

Customer avatar
Bill
from Seattle, WA
Age:55-65
Gender:male
Yes, I recommend this product.
PostedNovember 13, 2015
After owning two Jaccuzzi Spa's over the years that we loved...we made the switch to our Hot Spring Jetsetter NXT about a year ago. We love it. My wife loves the varying seat heights and I love the moto massage jets both unavailable at Jacuzzi. The dealer only sold spas...not stoves, patio equipment, BBQ's, etc. They were professional and delivered just what they promised. Not cheap but certainly worth what we have invested.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy BenCustomer ServiceNovember 16, 2015
Thanks Bill for your great feedback - so pleased to hear you joined the Hot Springs family with a Jetsetter model spa! We do our best to provide enough features to accommodate many Hot Tubbers. Wishing you and your family many years of enjoyment!
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Review 294 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Relief

Customer avatar
AngRyan
from Port Angeles, Washington
Age:35-44
Gender:female
Yes, I recommend this product.
PostedNovember 13, 2015
My husband and I bought our spa for pain relief and relaxation. This is our first spa and we are very happy we made the purchase. Our experience with The Spa Shop in Port Angeles has been great from the beginning when we made the decision to research purchasing a spa. They have helped us every step of the way. After just a few weeks, the improvement is noticeable.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy BenCustomer ServiceNovember 16, 2015
Hello AngRyan! What great news you shared regarding your new Hot Spring Jetsetter spa, and your local dealership... It's feedback like this that truly models what we do at Hot Springs! Wish you many years of enjoyment on your spa!
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Review 295 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Great tub

Customer avatar
Bill
from Leland, Michigan
Age:Over 65
Gender:male
Yes, I recommend this product.
User submitted photo
PostedNovember 13, 2015
Much easier to maintain than I thought it would be. Heats up fast. We even enjoy it when it's raining! Great purchase.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceNovember 16, 2015
Hello Great tub.

Thank you for sharing your hot tub experience and family picture. Looks like a lot of hot tub fun.

Happy Hot Tubbing!
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Review 296 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Best value for the money

Customer avatar
Dave54
from Fort Wayne, IN
Age:55-65
Gender:male
Yes, I recommend this product.
PostedNovember 13, 2015
Looked at a number of different spas by different companies and talked to several neighbors and friends that have them. For the features, quality and longevity, Hot Spring was tops. Tried a friend's spa that was 9 months old and saw corroded rings, adjustments that didn't work, and poor workmanship, although it was an expensive spa. Not for my money! We've been very happy with our Hot Spring spa and have already recommended it to others. We use it every night for therapeutic reasons, both my wife and I. It has made a big difference in our lives and we look forward to enjoying it, not just through the seasons with our 4-season room, but throughout the years.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceNovember 16, 2015
Thank you for your review and recommendation. It sounds like you have a wonderful spa set up and will be able to enjoy it throughout the year. I am glad that you and your wife are able to soak in the spa every night. It truly is a great way to relax and have a good nights sleep.

Happy Hot Tubbing!
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Review 297 for Jetsetter
Average Rating:  
5 / 5
5 / 5

What a Way to Start the Day!

Customer avatar
Happy
from Durham, NC
Yes, I recommend this product.
User submitted photo
User submitted photo
PostedNovember 11, 2015
I had only been in a hot tub three times before purchasing my little Jetsetter. As of today I have only missed starting my day in it three times in six months - heavy rain & lightning! Initially I thought my husband and I would end our days here; but, the spa has become MINE! Because of joint problems, I wake in pain each morning and have found that if I head directly to the hot tub all is much better. My Rheumatologist wrote a prescription for me to convince my husband to purchase it. Now he is amazed at the improvement it has made in my life and I have managed to cut my pain medication in half!
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy VanessaCustomer ServiceNovember 11, 2015
Hello What a Way to Start the Day!

That is fabulous! It sounds like you are doing great and that your spa is helping you feel better.

Thank you for your feedback and review. By the way, I love the pictures. The spa truly matches the deck and looks relaxing.

Happy Hot Tubbing!
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Review 298 for Jetsetter
Average Rating:  
5 / 5
5 / 5

great product

Customer avatar
HappyinJuneau
from Juneau, ak
Age:45-54
Gender:male
Yes, I recommend this product.
PostedOctober 31, 2015
Have had this hot tub for 15 years thru 2 houses,
Live in Juneau, ak and it has been a integral part of our lives
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceNovember 3, 2015
Wow! 15 years and two houses, that is fabulous.

Sometimes, soaking in your hot tub, can be the best part of your day. I am excited to know that Hot Spring makes a difference.

Happy Hot Tubbing!
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Review 299 for Jetsetter
Average Rating:  
4 / 5
4 / 5

New tubber love it

Customer avatar
38
from Chicopee ma
Age:45-54
Gender:male
Yes, I recommend this product.
PostedOctober 28, 2015
First timer its awesome ! I find it pricy for what you get but its very relaxing before bed after a long day there should be pillows at every seat for your head and the cover brackets should not have to be removed in order to remove control area cover wireing path is poor design should be easier also wire diagrams were confusing but the tub looks and feels great
Comfort:  
4 / 5
4 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
3 / 5
3 / 5
Response from HotSpringBy VanessaCustomer ServiceNovember 2, 2015
Hello New tubber love it.

Soaking in your spa is a great way to relax and have a good nights sleep. Thank you for your feedback about the spas design. If you have questions or concern, Customer Service would be glad to address them, 800-999-4688 x8432.

Happy Hot Tubbing!

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Review 300 for Jetsetter
Average Rating:  
4 / 5
4 / 5

Jetsetter. JJ

Customer avatar
critterfitter
from ma.
Age:45-54
Gender:male
Yes, I recommend this product.
PostedOctober 22, 2015
Good tub .Enjoying it very much. Think equipment area should be insulated a little better. Customer support very good.could be little deeper for people over 6 foot.
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceOctober 26, 2015
Hello Jesetter, JJ

Thank you for your review and feedback. I will be sure to pass on your recommendations to our team.

I am glad to know you are enjoying the spa.

Happy Hot Tubbing!
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