Customer Reviews for Highlife® Jetsetter
Highlife® Jetsetter
- 3 adults
- 7' x 5'5 " x 29"/2.13m x 1.65m x .74m
- 200 gallons/750 litres
Average Customer Rating:
4.6
out of 5
(637 Reviews)
Rating breakdown 637 reviews
5 Stars
498
4 Stars
78
3 Stars
23
2 Stars
14
1 Star
24
333 out of 356(94%)reviewers recommend this productbrand.
Customer Reviews for Jetsetter
Review 301 for Jetsetter
Average Rating:
5
/
5
Very happy with new Jetsetter
BobSacamano
from Lexington, KY
Age:35-44
Gender:male
Yes, I recommend this product.
PostedOctober 22, 2015
I have enjoyed using a hot tub at my parent's house for years in Canada and finally decided I needed one at my home. I did my research online, at the dealer and talked with my friends. I decided to go with the Hotspring Jetsetter because of the design, high quality components and most importantly the service from the dealer Hotsprings of Lexington. I wasn't just concerned about the sale process but years of service going forward. I am more than pleased with the experience so far with the dealer and with the hot tub itself. The size is perfect for my outdoor space and the different jet configurations for each seat offer versatility and enjoyment. Most everyone likes the motojet seat the best but each one delivers excellent relaxation. The only feature I wish it had was a lift mechanism for the cover. Its not difficult to remove the cover, it just could be more effortless. The water care was one area of concern for me being one more hassle that I didn't want to deal with but it has been a breeze. I had thought about getting a deal from Costco but am VERY glad I went with the Hotspring!!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Vanessa, Customer Service, October 26, 2015
Hello Very happy with new Jetsetter.
I am happy to know that the you and your friends are enjoying your spa. I am also glad to know your dealer has provided you with wonderful service. There are 4 cover lifter options for your spa. Please look for an email from me with some cover lifter options.
Happy Hot Tubbing
I am happy to know that the you and your friends are enjoying your spa. I am also glad to know your dealer has provided you with wonderful service. There are 4 cover lifter options for your spa. Please look for an email from me with some cover lifter options.
Happy Hot Tubbing
Thank you! You have successfully submitted a comment for this review.
Review 302 for Jetsetter
Average Rating:
5
/
5
New Owner
Fred
from Montana
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedOctober 20, 2015
This is the first hot tub we have owned and now wonder why it took us so long to do so!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Vanessa, Customer Service, October 26, 2015
Hello New Owner!
Welcome to the Hot Spring Family.
Happy Hot Tubbing.
Welcome to the Hot Spring Family.
Happy Hot Tubbing.
Thank you! You have successfully submitted a comment for this review.
Review 303 for Jetsetter
Average Rating:
5
/
5
Solid choice for couple with little entertaining to do
joel25
from Lexington, NC
Age:45-54
Gender:male
Yes, I recommend this product.
PostedOctober 14, 2015
Purchased the 2015 Jetsetter Highlife saltwater version about 3 months ago and it is perfect size for my wife and I. (Adult kids when over as well) You can sit in all 4 corners to get a little different massage and turn sideways on either side to work other parts of body. Use at least once on weekends and maybe a weekday here or there. Still figuring out water care some but for most part just do each use and weekly recommendations and purrs like a kitten on green and on par with test strips. A little disappointed in dealer not following up any since dropping off as I didn't have electrician lined up to hook up the day of delivery so as to show me ropes on water care. Did go over as best he could with not filling it up yet. At any rate, We look forward to each and every use!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
3
/
5
Response from HotSpringBy Vanessa, Customer Service, October 16, 2015
Thank you for your review.
It sounds like you and your family are enjoying your new Jetsetter. You are also finding ways to make the most of the jets.
Water care can take some time getting use to. I would like to work with you and answer any questions that you might have. Please look for an email from me in your inbox.
I look forward to working with you soon.
It sounds like you and your family are enjoying your new Jetsetter. You are also finding ways to make the most of the jets.
Water care can take some time getting use to. I would like to work with you and answer any questions that you might have. Please look for an email from me in your inbox.
I look forward to working with you soon.
Thank you! You have successfully submitted a comment for this review.
Review 304 for Jetsetter
Average Rating:
5
/
5
Jetsetter
David
from Dacula, GA
Age:55-65
Gender:male
Yes, I recommend this product.
PostedOctober 4, 2015
Perfect spa for just the two of us. The ACE salt system makes it a hands free system.
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
Response from HotSpringBy Vanessa, Customer Service, October 6, 2015
Hello Jetsetter.
You are absolutely right, the Jetsetter is perfectly configured of two bather. All while enjoying the soft, silky waters, that only ACE can provide.
Happy Hot Tubbing!
You are absolutely right, the Jetsetter is perfectly configured of two bather. All while enjoying the soft, silky waters, that only ACE can provide.
Happy Hot Tubbing!
Thank you! You have successfully submitted a comment for this review.
Review 305 for Jetsetter
Average Rating:
5
/
5
Really Enjoying
King
from Spokane, WA
Age:45-54
Gender:male
Yes, I recommend this product.
PostedSeptember 30, 2015
This replacement Spa has been a great purchase, much better quality and ease of maintenance than our previous. Plus the folks at Pool World are the best!
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Response from HotSpringBy Vanessa, Customer Service, October 1, 2015
Hello Really Enjoying. It is our privilege to provide you with a fantastic spa and to work with a fabulous dealer, such as Pool World.
Thank you for your review and welcome to the Hot Spring Family!
Thank you for your review and welcome to the Hot Spring Family!
Thank you! You have successfully submitted a comment for this review.
Review 306 for Jetsetter
Average Rating:
5
/
5
Excellent Purchase
Tom
from Maine
Yes, I recommend this product.
PostedSeptember 30, 2015
Best during cool evenings and after a long day of work. Relaxes the muscles and the mind, so makes the purchase so worth it.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Vanessa, Customer Care, October 1, 2015
Hello Excellent Purchase! You are absolutely right, soaking in a spa is the best. It is a great way to relax and rejuvenate after a long day.
Thank you for your review.
Thank you for your review.
Thank you! You have successfully submitted a comment for this review.
Review 307 for Jetsetter
Average Rating:
4
/
5
fits just right in the space
petelkn
from denver north carolina
Age:55-65
Gender:male
Yes, I recommend this product.
PostedSeptember 29, 2015
i bought this for the dimensions as I wanted to reclaim an old greenhouse. I needed the tub to go in through a standard door and it did.
Given that the average number of bathers at any time is 1, the size is just right. I got it partly for the benefit it renders my ever worsening arthritis, and the effect is impressive.
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Response from HotSpringBy Vanessa, Customer Service, September 30, 2015
Using your space well is an accomplishment many of us would like to have. Bravo! for putting your spa is a greenhouse, great idea. We are happy to provide the perfect spa that fits all of your needs.
Thank you for your review and Happy Hot Tubbing.
Thank you for your review and Happy Hot Tubbing.
Thank you! You have successfully submitted a comment for this review.
Review 308 for Jetsetter
Average Rating:
5
/
5
Expensive but so far worth it.
Wet
from FL
Yes, I recommend this product.
PostedSeptember 23, 2015
Wife and I use it every night, located under covered porch.
I would have rated excellent across the board with the exception of the following:
-Started leaking after two years. Replaced pump *under warranty) and tightened loose hose. No leaks since.
-Sensor cable (white) in the filter compartment is beginning to deteriorate. Spa is 3 years old.
-Started leaking after two years. Replaced pump *under warranty) and tightened loose hose. No leaks since.
-Sensor cable (white) in the filter compartment is beginning to deteriorate. Spa is 3 years old.
The ACE filtration system is AWESOME! No mess, no fuss, just add salt. The sonde is a little touchy and takes a few days before settling down to begin boosting chlorine levels. Be sure to clean in ph down regularly.
Comfort:
4
/
5
Quality:
3
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Vanessa, Customer Service, September 25, 2015
Thank you for your review.
ACE is truly is a fantastic system and I am happy to hear that you are enjoying all of the benefits it has to offer. Using your spa every night sounds like a great way to end the day.
I am sorry to hear about your initial issues. I am glad to know that you were taken care of, under warranty. I would like to see how I can assist with the "sensor cable",
Please look for an email in your inbox from me, Vanessa at Watkins Customer Service.
Look forward to working with you soon.
ACE is truly is a fantastic system and I am happy to hear that you are enjoying all of the benefits it has to offer. Using your spa every night sounds like a great way to end the day.
I am sorry to hear about your initial issues. I am glad to know that you were taken care of, under warranty. I would like to see how I can assist with the "sensor cable",
Please look for an email in your inbox from me, Vanessa at Watkins Customer Service.
Look forward to working with you soon.
Thank you! You have successfully submitted a comment for this review.
Review 309 for Jetsetter
Average Rating:
3
/
5
220V Jetsetter
GFCIresetter
from San Francisco
Age:55-65
Gender:male
Yes, I recommend this product.
PostedSeptember 14, 2015
My 220V Jetsetter works great until I turn the jets on.
The heater warms it very fast, but the 110V GFCI in the plug that runs the jets gets very warm and trips after a few minutes.
This problem has been getting worse (it was infrequent at first) over the 18 months we have had the hot tub. I am going to try replacing the 110 cord with a new Watkins GFCI cord, maybe it is just a bad gfci device.
The heater warms it very fast, but the 110V GFCI in the plug that runs the jets gets very warm and trips after a few minutes.
This problem has been getting worse (it was infrequent at first) over the 18 months we have had the hot tub. I am going to try replacing the 110 cord with a new Watkins GFCI cord, maybe it is just a bad gfci device.
Comfort:
5
/
5
Quality:
3
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Response from HotSpringBy Peggy W. , Customer Service, September 16, 2015
Glad to hear you are enjoying your Jetsetter; the issue with the GFCI could be one of a few issues including a loose connection. If you have not already, do call the dealership where you purchased the spa to schedule a service call asap. It may be covered under warranty. Re: controlling the spa remotely, we DO offer the Connextion Spa Remote, also through you dealer. Call Watkins or your authorized dealer for details! 800-999-4688, ext. 8432.
Thank you! You have successfully submitted a comment for this review.
Review 310 for Jetsetter
Average Rating:
5
/
5
Excellent for couples
Steve
from Tallahassee, FL
Age:55-65
Gender:male
Yes, I recommend this product.
PostedSeptember 14, 2015
We are very pleased with our Jetsetter. It's perfect for the two of us. The care and maintenance needed is minimal and easily accomplished. The seating is very comfortable, and controls are a breeze to operate from anywhere in the spa. Thanks, Hot Springs for a quality product.
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Response from HotSpringBy Ben, Customer Service, September 17, 2015
Hello there Steve!
So pleased to hear you two are pleased with your Jetsetter spa! Wishing you many more years of happy hot tub soaking!
So pleased to hear you two are pleased with your Jetsetter spa! Wishing you many more years of happy hot tub soaking!
Thank you! You have successfully submitted a comment for this review.
Review 311 for Jetsetter
Average Rating:
5
/
5
Outstanding Quality
MRA1953
from Brudgewater,NJ 08807
Age:55-65
Gender:male
Yes, I recommend this product.
PostedSeptember 13, 2015
I just purchased a Jetsetter NXT from Healthmate Hot tubs in Greenbrook. I am a repeat customer and after 14 years I was ready to get a new model. Larry & Mike didn't try to oversell me and I felt that they were appreciative of my past business, I love my new tub, down- sizing from a 7 to a 3 seater and am amazed at the ease, comfort and power that this model generates. It heats up much faster that the six degrees per hour that I had heard. The delivery crew were nice guys who went out of their way to make sure that this unit was delivered safely and securely to the liocation on my deck. I am a very happy customer and totally recommend you reach out Larry Kestenbaum & Mike in Green Brook. These tubs are amazing, Mike from Bridgewater
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Jaclyn , Customer Service, September 14, 2015
Thanks for the fantastic review, Mike, and for being a part of the Hot Spring family! I'm thrilled to read of your exceptional experience with the stellar team at Healthmate Hot Tubs! May you enjoy many years of relaxation in your new Jetsetter NXT model spa!
Thank you! You have successfully submitted a comment for this review.
Review 312 for Jetsetter
Average Rating:
5
/
5
best money spent
isoltr
from moline, il
Age:45-54
Gender:male
Yes, I recommend this product.
PostedSeptember 13, 2015
have a jetsetter nxt, i was on the fence on several hot tubs but i am so glad i spent the extra money and went with this model as the moto massage is just wonderful, the high efficient heater in my mind will pay over the years for the higher priced tub..... my back is feeling so great i use it every nite, and some morning too with a cup of java!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
Response from HotSpringBy Jaclyn, Customer Service, September 14, 2015
Thanks for the wonderful review of your Hot Spring Jetsetter NXT model spa, Hot Tubber! We know you have many options when purchasing a spa, and appreciate you choosing Hot Spring. I'm thrilled to read of the relief your spa provides. What a treat to know your spa is ready to be enjoyed after a long day, or, first thing in the morning to start your productive day!
Happy Hot Tubbing!
Happy Hot Tubbing!
Thank you! You have successfully submitted a comment for this review.
Review 313 for Jetsetter
Average Rating:
4
/
5
Jetsetter
Eduke
from Berlin wis
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedAugust 31, 2015
Very happy with the product but not with my local dealer in Oshkosh wis. I will buy another hotsprings but not through this Dealer. Very good dealing with Watkins the heater people.
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Thank you! You have successfully submitted a comment for this review.
Review 314 for Jetsetter
Average Rating:
5
/
5
Every day!!!
lovetobike
from Greeneville TN
Age:45-54
Gender:female
Yes, I recommend this product.
PostedAugust 29, 2015
My hubby and I use our hot tub daily! Nothing better or more relaxing for both of us. 3 person hot tub was plenty big for occasional friends and family...
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Marianne, Customer Service, August 31, 2015
Hello Hot Tubbers! Thank you for the review and those GREAT pictures! Looks like you are really enjoying your hot tub! Glad to hear it is giving you some relaxation and time together!! Enjoy and welcome to the Hot Spring family.
Thank you! You have successfully submitted a comment for this review.
Review 315 for Jetsetter
Average Rating:
5
/
5
Love love love my Tub!
JanS
from Mustang,Ok
Age:35-44
Gender:female
Yes, I recommend this product.
PostedAugust 13, 2015
Love my Jettsetter. It relaxes me, has ease of care and runs efficiently too! What else can you ask for?
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
Response from HotSpringBy Ben, Customer Service, August 13, 2015
Hello JanS! Thank you for your great feedback on your Hot Spring Jetsetter spa! How about more time in the hot tub? :)
Thank you! You have successfully submitted a comment for this review.
Review 316 for Jetsetter
Average Rating:
3
/
5
Jetsetter
Danny
from Flint MI
Age:Over 65
Gender:male
No, I do not recommend this product.
PostedAugust 6, 2015
Way two many problems from day one, have to pay a service charge for every new problem
Comfort:
4
/
5
Quality:
2
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
3
/
5
Response from HotSpringBy Jaclyn, Customer Service, August 6, 2015
I'm sorry to hear of the issues you've had, Danny. I'll send you an email directly to gather more information, in order to research the issues mentioned.
Thank you! You have successfully submitted a comment for this review.
Review 317 for Jetsetter
Average Rating:
5
/
5
Rancho Relaxo
granjo55
from Palm City, FL
Age:Over 65
Gender:female
Yes, I recommend this product.
PostedJuly 29, 2015
Love. love ,love my Hot Springs Jetsetter! Enjoy relaxing in it and watching our beautiful Florida sunsets as I enjoy a glass of wine and/or a good book. Have had ours for over a year and use it at least 3-4 times a week. My grandchildren think it is great and have named our home Rancho Relaxo with a sign hanging right next to our spa to prove it.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Jaclyn, Customer Service, August 6, 2015
Rancho Relaxo...I love that!!! I'm thrilled to read that your Hot Spring Jetsetter is enjoyed often, and by the whole family. May you view many beautiful Florida sunsets while soaking in your spa. Happy Hot Tubbing!
Thank you! You have successfully submitted a comment for this review.
Review 318 for Jetsetter
Average Rating:
5
/
5
My Idea Of Relaxation!
EJ
from Adams, NY
Age:25-34
Gender:female
Yes, I recommend this product.
PostedJuly 21, 2015
Enjoy this tub day or night, Winter or Summer! My favorite is a light snow fall, brisk Winter Night. Or just about any night with a clear view of the starry sky.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Response from HotSpringBy Ben, Customer Service, July 29, 2015
Hi EJ - your absolutely right! Anytime is a great time to soak in your Jetsetter spa! Wishing you many more warm soaks while under the starry sky!
Thank you! You have successfully submitted a comment for this review.
Review 319 for Jetsetter
Average Rating:
5
/
5
Still Working!
Chrissy
from Carthage, NY
Age:35-44
Gender:female
Yes, I recommend this product.
PostedJuly 21, 2015
My Jetsetter is a 1989 model and is still working!! We love it. We have replaced a few minimal parts and a cover over the time we have owned this tub. It was the best investment we have ever made!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Jaclyn, Customer Service, July 23, 2015
This review makes me so happy, Chrissy! Thank-you for sharing, and for being a part of the Hot Spring family! I'm so pleased to read of the 25+ years of enjoyment you've had in your Jetsetter spa.
Happy Hot Tubbing!
Happy Hot Tubbing!
Thank you! You have successfully submitted a comment for this review.
Review 320 for Jetsetter
Average Rating:
5
/
5
Sanity in My Own Backyard
Lexi
from Northern California
Yes, I recommend this product.
PostedJuly 20, 2015
My backyard Jetsetter faces the flora on my creek so one of my favorite pastimes is to sit quietly in the soft, serene water and observe undetected, a doe and her fawn or once in awhile a buck, meander by to take a drink from the water trough I refill daily. This is absolute peace.
My hardworking back appreciates the soothing pulsating jets to relax my tight muscles. This is absolute relief.
It's wonderful to have a love of water and an affordable way to experience it every day. This is absolute joy.
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
Response from HotSpringBy Jaclyn, Customer Service, July 23, 2015
Thank-you for the lovely review of your Hot Spring Jetsetter, Lexi! You paint a gorgeous picture and the setting sounds like an absolute treat. I agree, it is really nice to know that your spa is there to provide comfort after a long day. Enjoy the rest of the summer!
Thank you! You have successfully submitted a comment for this review.