Customer Reviews for Highlife® Jetsetter

Jetsetter

Highlife® Jetsetter

  • 3 adults
  • 7' x 5'5 " x 29"/2.13m x 1.65m x .74m
  • 200 gallons/750 litres
Average Customer Rating:
4.589 out of 5
4.6
 out of 
5
(637 Reviews)
Open Ratings Snapshot
Rating breakdown 637 reviews
5 Stars
498
4 Stars
78
3 Stars
23
2 Stars
14
1 Star
24
333 out of 356(94%)reviewers recommend this productbrand.
Customer questions and answers:
7 Questions | 6 Answers
Customer Reviews for Jetsetter
Review 321 for Jetsetter
Average Rating:  
4 / 5
4 / 5

Won't be without one, again!

Customer avatar
Jom704
from Conklin, NY
Age:55-65
Gender:male
Yes, I recommend this product.
PostedJuly 20, 2015
When my wife and I first got together, 17 years ago, I had never owned a hot tub. She had an older one she had bought in a previous marriage. We recently have updated for about the third time, and I don't ever plan on not having one again!We are in our 60's and it cures any aching, sore spots that come. They should br a mandatory purchase for anyone 50+!
Comfort:  
4 / 5
4 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy JaclynCustomer ServiceJuly 21, 2015
Thanks for taking the time to review your Jetsetter model spa, and for being a part of the Hot Spring family! I'm thrilled to read of the relief your tub provides, and hope you both enjoy the spa for many years! Happy Hot Tubbing and have a great summer!
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Review 322 for Jetsetter
Average Rating:  
4 / 5
4 / 5

This the fourth Hotsprings Spa I have owned

Customer avatar
Bob
from Canton, Ohio
Age:55-65
Gender:male
Yes, I recommend this product.
PostedJuly 20, 2015
I love the Spa, but I have had some issues with the current one. The control panel had to be replaced a couple of months ago because it was tripping my fuse box and the back massage had to be fixed. Now the control panel is doing the same thing again and I haven't had time to call for service. I still like Hot Springs and I don't see me ever owning any other Spa in the future.
Comfort:  
5 / 5
5 / 5
Quality:  
3 / 5
3 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy MarianneCustomer ServiceJuly 21, 2015
Hello, Thank you for letting us know about your spa. Sorry your control panel has been giving you some trouble. If you have tried the dealer and they have helped you with this that is great. If not, please call me at 1-800-999-4688 X4267, and I would be happy to contact the dealer on your behalf. Thank you!
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Review 323 for Jetsetter
Average Rating:  
5 / 5
5 / 5

The perfect tub

Customer avatar
slindquist
from Portland, Maine
Age:25-34
Gender:male
Yes, I recommend this product.
PostedJuly 15, 2015
The Jetsetter really couldn't be any better--the perfect size, all of the options I would like are available on this model, and it's priced perfectly!
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy JaclynCustomer ServiceJuly 16, 2015
Thanks for taking the time to review your Hot Spring spa! I'm thrilled to read you've found the perfect spa for your needs. May you enjoy your Jetsetter for many years!
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Review 324 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Great for arthritis

Customer avatar
Steve
from Harrison, AR
Age:55-65
Gender:male
Yes, I recommend this product.
PostedJuly 14, 2015
Both my wife and I really enjoy this hot tub. We both suffer from arthritis and this tub has really made our lives much better. We use it several times a week, more when our arthritis is acting up. A 20 minute soak is all it takes to chase the aches and pains away
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy JaclynCustomer ServiceJuly 16, 2015
Thank-you for taking the time to review your spa, Steve! I'm happy to read of the relief your Jetsetter provides to you and your wife. Enjoy the summer and thanks for being a part of the Hot Spring family!
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Review 325 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Perfect spa for a couple

Customer avatar
Stewapaula
from charleston, sc
Age:55-65
Gender:female
Yes, I recommend this product.
PostedJuly 13, 2015
We had a much larger tub before and not one from Hot Springs. The Jetsetter is much, much easier to clean, is more efficient, easier to get in and out of and I love the summer setting. It's a jewel. We love the Hot Springs Spas!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy JaclynCustomer ServiceJuly 17, 2015
Thanks for the feedback on your Hot Spring Jetsetter model spa, and for being a part of the Hot Spring family! I'm thrilled to read that you've found your "jewel"! May you enjoy your tub for many years to come. Happy Hot Tubbing!
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Review 326 for Jetsetter
Average Rating:  
4 / 5
4 / 5

A good investment

Customer avatar
jetter
from Washington state
Age:55-65
Gender:female
Yes, I recommend this product.
PostedJuly 13, 2015
Has been a good tub so far, heats up fast,jets are good, would like the drains to be better, overall a good tub for 2 people.
Comfort:  
4 / 5
4 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy VanessaCustomer ServiceJuly 14, 2015
Thank you for your review. Glad to know that your overall feedback is a postoperative one. The drains do work off of gravity and can take some time to drain. If you would like your spa to drain faster some people have found a pump to be helpful. If you would like further assistance from Customer Service, we could be reached at 800-999-4688 x8432.
We wish you many more years of Happy Hot Tubbing.
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Review 327 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Morning Meditation

Customer avatar
Tom
from Evergreen, Colorado
Age:55-65
Gender:male
Yes, I recommend this product.
PostedJuly 13, 2015
I bought my HotSpring Jetsetter based on my brother's recommendation. He has the same model and it was the perfect size for 2-3 people. We live in the mountains of Colorado so energy efficiency and ease of maintenance were very important. The Jetsetter is great on both counts. Since it only holds 250 gallons, it is easy to empty and refill, and the smaller size makes it easy for one person to get in and out of.
I use the spa every morning as a way to get centered before I start my day, and after working out.
I cannot recommend it enough!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy JaclynCustomer ServiceAugust 6, 2015
Thank-you for the review of your Jetsetter, Tom, and for being a part of the Hot Spring Family. I'm thrilled to read of the relaxation your spa provides. Sounds like you have a fantastic routine to start your day, and a warm soak after a workout is wonderful.
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Review 328 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Best purchase ever!

Customer avatar
Pebbleshorn
from Burleson, TX
Age:45-54
Gender:female
Yes, I recommend this product.
PostedJuly 13, 2015
Love that the spa fits nicely on our patio. It's easy to clean and fun for family.
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy JaclynCustomer ServiceJuly 14, 2015
Thanks for the feedback on your Hot Spring Jetsetter! I'm thrilled to read that the spa is enjoyed the by whole family. Happy Hot Tubbing!
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Review 329 for Jetsetter
Average Rating:  
2 / 5
2 / 5

Poor quality

Customer avatar
Wilson06
from Eugene, Or
Age:55-65
Gender:male
PostedJuly 13, 2015
My Jet setter is about 7 years old and has been noting but trouble. The outside trim has warped 3-4 times the first 4 years, pumps have been replaced as well, the plywood under each corner is falling apart and now it looks like the recirculating pump is going bad as the flow is not what it has been, I would never recommend this product, I forgot that the moto jet does not work either, for what is supposed to be a 20 year hot tub it is a disapointment to say the least. Last comment DON'T BUY
Comfort:  
3 / 5
3 / 5
Quality:  
2 / 5
2 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
3 / 5
3 / 5
Response from HotSpringBy VanessaCustomer ServiceJuly 20, 2015
I am sorry to hear the problems that are happening on your spa. I would like to see how I can help. Please look for an email from me in your inbox.
I look forward in working with you soon.
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Review 330 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Love Our Jetsetter

Customer avatar
MLN619
from Yorkvillle, IL
Age:35-44
Gender:female
Yes, I recommend this product.
PostedJuly 10, 2015
We've had out Jetsetter for 9 years and LOVE IT! It still works just like the day we bought it. We've never had any issues.
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy JaclynCustomer ServiceJuly 14, 2015
Thanks for the feedback on your Jetsetter, and for being a part of the Hot Spring Family! I hope you have many more years of hassle-free ownership!
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Review 331 for Jetsetter
Average Rating:  
4 / 5
4 / 5

Needs more then one pillow

Customer avatar
Scottie58
from Midwest
Age:55-65
Gender:male
Yes, I recommend this product.
PostedJuly 7, 2015
The biggest complaint is the lack of head rests on all but one of the seats. Just think that an upper end spa would have addressed this. We didn't notice this until living with it for a while. Still would buy it again, perfect size for one or two and just the right number of jets.
Comfort:  
3 / 5
3 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
3 / 5
3 / 5
Response from HotSpringBy BenCustomer ServiceJuly 16, 2015
Hi there Scottie58! Thank you for your candid honest feedback on your Jetsetter spa! We do design the spas to suit a variety of seating arrangements and features, so each soaker can fully customize their experience. We are encouraged to hear this type of feedback, so we can continue to provide the best hot tub ownership experience. Wishing you many years of warm soaking in your Jetsetter model spa!
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Review 332 for Jetsetter
Average Rating:  
5 / 5
5 / 5

An Outstanding Spa Experience.

Customer avatar
Dick
from Milton, Florida
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedJuly 6, 2015
This is the 4th HotSprings Spa that we have owned, and it is the very best. Since purchasing this HotSprings "Jetsetter" Spa in May 2011, we have had nothing but enjoyment from this Spa! To enhance the Spa, we purchased the Portable Steps, Safety Rail and the Retractable Cover Lift. The Ozone generator is just wonderful and reduces the need for excessive chemicals.
Energy Efficient PLUS ! If pressed to estimate the increase in our electric bill, I would estimate it to be, "less than $10.00 per month. We never unplug the Spa, except to change the water and clean it.
Thank you for an amazing Spa !
Sincerely,
S.R. Dick Newkirk
Milton, Florida
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy JaclynCustomer ServiceJuly 8, 2015
Thank-you for the feedback on your Hot Spring Jetsetter model spa, DIck, and for being a repeat customer! We know there are many options when purchasing a new spa, and we appreciate your loyalty to the Hot Spring brand. I love hearing stories like yours, and hope you continue to enjoy your spa for many years!
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Review 333 for Jetsetter
Average Rating:  
5 / 5
5 / 5

perfect

Customer avatar
ncspokebender
from wilmington,nc
Age:55-65
Gender:male
Yes, I recommend this product.
PostedJuly 6, 2015
perfect fit for my needs, wanted smaller hot tub had larger in past but lifestyle has changed
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy Peggy W.Customer ServiceJuly 6, 2015
We do offer a variety of sizes and shapes that will fit any spa need. Enjoy!
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Review 334 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Hot Springs Review

Customer avatar
PhotosinMotion1
from Grandville, Mi
Age:45-54
Gender:male
Yes, I recommend this product.
PostedJuly 2, 2015
Our Jet Setter Hot Springs Spa is dependable year after year, facing every Michigan winter and keeping us cool in the Hot summers. We would recommend this spa to anyone considering a future purchase.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy BenCustomer ServiceJuly 8, 2015
What a great way to relax during the various temperatures in Michigan! Thanks so much for your positive review!
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Review 335 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Jetsetter- One of our better purchases.

Customer avatar
Phil
from GBC,TX
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedJuly 1, 2015
We've had the spa for just over four years and it has performed beautifully since the day it was installed. Really easy to operate and maintenance is practically non existent. Just clean the filters when you change the water. Water quality is also easy to maintain and greatly simplified with the use of Hot Spring Spa EverFresh water maintenance program. Using both of these programs has made a big difference in the amount we use the spa.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy BenCustomer ServiceJuly 8, 2015
Hi Phil - great to hear after 4 years of ownership, you continue to enjoy the many benefits of your Hot Spring Spa! It sure does make it easy to maintain the water, and enjoy hot soaks in your tub! Wishing you many more years of happy hot tubbing!
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Review 336 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Highest quality

Customer avatar
Tubman
from Tulsa
Yes, I recommend this product.
PostedJuly 1, 2015
this spa is the highest quality spa on the market.
Comfort:  
4 / 5
4 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
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Review 337 for Jetsetter
Average Rating:  
5 / 5
5 / 5

What a great tub

Customer avatar
Mike
from Pensacola, FL
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedJuly 1, 2015
This is our second hot tub in the twenty years and both have been outstanding values from HotSpring. My first Landmark lasted about fifteen years and was damaged after a hurricane, otherwise I'm sure I would still be using it. My children first, then my grandchildren later always looked forward to swimming in the "hot pool" as they would call it. I now have a Jetsetter for my wife and I and it is perfect to sooth the sore muscles after yard work or just to relax in the evening. I can't say tell you how the tub has help me with my stiff joints and the pain that results in avoid having to take so many anti inflammatory drugs. THe care of the tub is also very simple and only requires minimal effort.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceJuly 8, 2015
WOW 20 years! Thank you for choosing Hot Spring. Love how the kiddos like the "hot pool". Happy to hear you are benefiting from the spa and that your able to enjoy it with your family.

Happy Hot Tubbing!
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Review 338 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Refreshing

Customer avatar
Fifi
from Sea Ranch, Ca.
Age:Over 65
Gender:female
Yes, I recommend this product.
PostedJune 30, 2015
Such luxuries feeling! The controls were a little hard to manage, but we got used to them.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy BenCustomer ServiceJuly 7, 2015
Hi there Fifi - thanks for your review on your Hot Spring Spa! We understand there is a bit to learn when getting a new spa; We provide an owner's manual, that outlines all the features of the spa, and your local dealership should be able to help you should you have questions. You are always welcome to contact our excellent customer service team by dialing 800.999.4688, press 8432, to speak with any of our knowledgeable representatives!
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Review 339 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Jetsetter Hot tub

Customer avatar
Lamb
from Tucson, AZ
Age:55-65
Gender:female
Yes, I recommend this product.
PostedJune 29, 2015
This is the 2nd Jetsetter hot tub I've owned. I kept the first one for 16years before I replaced it with the newer model about 3 years ago. I have back problems and the jets are wonderful. Theraputic quality, and easy to adjust. The new jets are even better than the old ones. It's also easier to keep clean with the silver ion sanitizer.
I attribute my spa to keeping me healthy and flexible. I can wake up achy and sore.....10 minutes in the spa first thing in the morning and I'm ready to go.I highly recommend Hot Springs Jetsetter spa. The quality and reliability are great.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceJuly 8, 2015
Almost 20 years and counting of Hot Spring Hot Tub Ownership! Thank you for your fabulous review. We are privileged to provide you with an amazing hot tub experience.

We wish you many more years of Happy Hot Tubbing!
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Review 340 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Great hot tub for a couple

Customer avatar
mag
from Great Falls, MT
Age:Over 65
Gender:female
Yes, I recommend this product.
PostedJune 29, 2015
It is very easy to get in and out of this hot tub. Perfect size for my husband and me. My husband and I both have arthritis - the hot tub seems to help ease the pain. Easy to clean. We like the fact that the hot tub works very well on 110.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceJuly 8, 2015
The Jetsetter is a fabulous spa for two people. I am happy to know that the spa is easy to use and most of all that it is providing you and your husband, much needed relief.
Thank you for your review and Happy Hot Tubbing!
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