Customer Reviews for Highlife® Jetsetter
Highlife® Jetsetter
- 3 adults
- 7' x 5'5 " x 29"/2.13m x 1.65m x .74m
- 200 gallons/750 litres
Average Customer Rating:
4.6
out of 5
(637 Reviews)
Rating breakdown 637 reviews
5 Stars
498
4 Stars
78
3 Stars
23
2 Stars
14
1 Star
24
333 out of 356(94%)reviewers recommend this productbrand.
Customer Reviews for Jetsetter
Review 361 for Jetsetter
Average Rating:
1
/
5
Nothing but headaches
Hottubber
from Gilroy, CA
Age:35-44
No, I do not recommend this product.
PostedJune 22, 2015
Been nothing but trouble first lights broken still broke and now the heater doesnt work!!! We are very unhappy hot springs customers!
Quality:
1
/
5
Ease of Water Care:
1
/
5
Energy Efficiency:
1
/
5
Value:
1
/
5
Response from HotSpringBy Vanessa, Customer Service, June 23, 2015
Hello Hot Tubber,
Thank you for your post and for bringing this to my attention. I am going to reach out to you and your dealer so that I can become familiar with this situation.
I look forward in working with you soon.
Thank you for your post and for bringing this to my attention. I am going to reach out to you and your dealer so that I can become familiar with this situation.
I look forward in working with you soon.
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Review 362 for Jetsetter
Average Rating:
5
/
5
Hot Tub Technician
Dan
from Atlanta, Georgia
Age:35-44
Yes, I recommend this product.
PostedJune 22, 2015
I repair hot tubs everyday... That's why I own a jettesetter.
The End.
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Ben, Customer Service, June 23, 2015
Hi Dan!
Straight and to the point - thanks for your awesome feedback!
Straight and to the point - thanks for your awesome feedback!
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Review 363 for Jetsetter
Average Rating:
5
/
5
Well Worth It
HoosierHottubbers
from Indiana
Age:55-65
Gender:female
Yes, I recommend this product.
PostedJune 18, 2015
We have had our Jetsetter for one year now and are extremely pleased with it. It is very easy to maintain and we had only one very minor problem with it early on which was immediately remedied and has not reoccurred. This is a great product for the price!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Vanessa, Customer Service, June 23, 2015
Thank you for your review. Issues sometimes happen however I am glad that it was resolved. I am happy to hear that you are enjoying the spa.
We wish you many years of Happy Hot Tubbing!
We wish you many years of Happy Hot Tubbing!
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Review 364 for Jetsetter
Average Rating:
5
/
5
Great size
Dorine
from Clayton, OH
Age:55-65
Gender:female
Yes, I recommend this product.
PostedJune 17, 2015
Perfect size for the two of us.. Easy care. Very energy efficient
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
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Review 365 for Jetsetter
Average Rating:
5
/
5
4 Times Buyer
LaserJazz
from Pittsburg, TX.
Age:55-65
Gender:male
Yes, I recommend this product.
PostedJune 17, 2015
Hot Springs Spa hands down the BEST Spa on the market. 4 times buyer, that says a lot. Purchase one and you be the judge
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 366 for Jetsetter
Average Rating:
5
/
5
jetsetter is awesome but...
carrie
from Houston, TX
Age:45-54
Gender:female
Yes, I recommend this product.
PostedJune 17, 2015
the only issue I have is that the screen doesn't tell you (and actually misinforms you) about the salt level.
Every potential buyer should be informed that they are going to have to buy a boatload of ph and salt testing sticks, which are not cheap, just to know if the salt level is correct.
When you run the salt test, the indicator you will most often see on your display is "contact dealer for support", which is NOT helpful
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
3
/
5
Value:
4
/
5
Response from HotSpringBy Ben, Customer Service, June 18, 2015
Thank you Carrie for your candor feedback on the Hot Spring Spa and The Ace Saltwater System! The system was designed to provide a prompting to the consumer, should there be an issue with the system. You should not have to take salt test strip readings too often, as salt does not dissipate from the spa. I encourage a call into our customer service team by dialing 1.800.999.4688, press 8432, and ask to speak with one of our knowledgeable representatives. We are more than happy to help!
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Review 367 for Jetsetter
Average Rating:
5
/
5
a true lifesaver
Ellen55
from Hamilton Ohio
Age:45-54
Gender:female
Yes, I recommend this product.
PostedJune 17, 2015
Due to the type of job I have, the hot tub is truly a lifesaver. Many days after very arduous physical activity from my job, I have use the hot tub as a theraputic tool. It has help reduce/avoid injury. After surgery to correct a fractured/dislocated ankle, I used the hot tub to help regain range of motion following the removal of a cast after 6 weeks. It truly helped speed the time for complete recovery.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Ben, Customer Service, June 18, 2015
Hi Ellen55 - Your testimony is powerful! Thank you for being honest and sharing how the Jetsetter model spa has helped with your swifter recovery, especially with the demands of your job!! We truly value and appreciate stories shared like this! Wishing you many more years of enjoyment with your Jetsetter spa!
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Review 368 for Jetsetter
Average Rating:
5
/
5
Best Tub Purchase
Haas
from Jamestown, ND
Age:35-44
Gender:male
Yes, I recommend this product.
PostedJune 16, 2015
This is my third tub purchase so far and the best. Easy to take of and operate.
Comfort:
5
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
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Review 369 for Jetsetter
Average Rating:
5
/
5
Very happy with it.
popeye
from Fairview, TX
Yes, I recommend this product.
PostedJune 16, 2015
Great warranty service. Circulating pump failed and was replaced efficiently at no cost, no hassle.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
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Review 370 for Jetsetter
Average Rating:
5
/
5
Good for Arthritis Patient
Cherokee9
from Longview, Tx
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedJune 16, 2015
My wife has severe Rheumatoid Arthritis and the best relief if from spending time in our Hot Springs Hot Tub
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Ben, Customer Service, June 19, 2015
Hello Cherokee9 - Thank you for this wonderful testimony - so happy to see your wife gains relief from her Rheumatoid Arthritis, when soaking in your Hot Spring Jetsetter spa!
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Review 371 for Jetsetter
Average Rating:
5
/
5
Jetsetter
David
from Troy, Ohio
Age:45-54
Gender:male
Yes, I recommend this product.
PostedJune 16, 2015
Our spa is 4 years old and looks brand new! Caring for it is easy and we opted for a salt system! The salt system is extremely easy to manage with minimal effort! The water looks crystal clear all year long and it may be our climate in Ohio but I basically add 1/2 chlorine weekly and that's it?
Changing the water is an easy process and keeps the water perfect! I do it twice a year even though they recommend more we are not in the spa enough to constitute that !
My wife and I just love it! HotSpring is definitely the Mercedes Benz of spas! The quality is awesome and I would buy another if we decide to go bigger! This is perfect for the two of us!
Changing the water is an easy process and keeps the water perfect! I do it twice a year even though they recommend more we are not in the spa enough to constitute that !
My wife and I just love it! HotSpring is definitely the Mercedes Benz of spas! The quality is awesome and I would buy another if we decide to go bigger! This is perfect for the two of us!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Peggy W., Customer Service, June 17, 2015
Thanks for a terrific review of the Jetsetter and ACE water care system. As you've said, the water care system is easy to maintain with a minimum of effort. Using the ACE system will actually allow you to keep the same water in the spa for a year or more. Happy Hot Tubbing!
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Review 372 for Jetsetter
Average Rating:
5
/
5
Better than medicine
Rancher1869
from Santa Cruz County, CA
Age:Over 65
Gender:female
Yes, I recommend this product.
PostedJune 15, 2015
I love to soak in my Hot Spring hot tub for a half-hour before bedtime to relieve sore muscles and aching joints. I live and work on our ranch, am an advanced senior citizen, and a good soak in 105 degree water is my salvation. I don't take any medication to help me sleep because soaking in the hot tub works better and is better for me than sleeping medications. Love my Hot Spring spa!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Marianne, Customer Service, June 17, 2015
Hello, and thank you for taking the time out of your busy work day to let us know how much your Jetsetter spa is helping you with your aches and pains. That is GREAT! We love to hear great news like that! Enjoy your spa for many more years to come.
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Review 373 for Jetsetter
Average Rating:
5
/
5
Best tub I have had
obwhan
from Oak Harbor
Yes, I recommend this product.
PostedJune 15, 2015
This is a great tub on all counts cleans easy and maintenance easy
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Response from HotSpringBy Ben, Customer Service, June 17, 2015
Thanks for sharing Obwhan - we strive to make your Hot Tub ownership the best experience ever - including the regular maintenance and chemical management. So happy to hear your enjoying your Hot Spring Jetsetter model spa!
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Review 374 for Jetsetter
Average Rating:
5
/
5
Jettsetter Hotspring
Vanisle
from Vancouver Island BC Ca
Age:45-54
Yes, I recommend this product.
PostedJune 15, 2015
I received this on my 50 th Birthday and am now turning 55 . I absolutely love it and have not had any problem with it . I think eventually we will up grade to the saltwater system but that is just a preference . I give my Hot tub 5 stars !
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
Response from HotSpringBy Ben, Customer Service, June 17, 2015
The best birthday present ever, how awesome! So happy to hear you have enjoyed your Hot Spring Jetsetter Spa over the last 5 years... The Ace Saltwater system is a fantastic way to manage your spa's sanitizer needs, providing crystal-clear, longer-lasting water. When your ready, contact your local dealer for the latest information on the Ace technology. Thank you for sharing, wishing you many more years of hot soaks in your spa!
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Review 375 for Jetsetter
Average Rating:
4
/
5
Jetsetter Review
DrGary
from Woodstock, GA
Age:Over 65
Gender:male
No, I do not recommend this product.
PostedJune 15, 2015
ACE salt water sanitizing system is very good and easy to maintain.
Depth of seat where Moto-Massage is located is too deep to keep out of water; when sitting on bottom (I'm 5'8" so not necessarily short) I end up sitting on the bottom with my head under water. I have tried finding something to be able to sit on to raise myself up, but everything I find floats and thus it's hard to keep at a point to sit on.
Comfort:
3
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
Response from HotSpringBy Jaclyn, Customer Service, June 17, 2015
Thank-you for being a part of the Hot Spring family, Hot Tubber! Great to read the ACE salt water system has worked so well for you. In terms of seating in your current Jetsetter model, feel free to give us a call, as we may have more suggestions. Our toll free number is 800-999-4688, extension 8432.
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Review 376 for Jetsetter
Average Rating:
4
/
5
soothing waters
countrypeople
from arkansas
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedJune 15, 2015
We have been very satisfied with our spa and especially with their customer service when we had a previous problem. They handled the problem with professionalism and courtesy. Many thanks to the customer service lady who helped us immensely.
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Response from HotSpringBy Jaclyn, Customer Service, June 17, 2015
Thank-you for the feedback, Hot Tubber! I'm sorry you had an issue with you Jetsetter, but thrilled you were satisfied with the customer support you received.
Happy Hot Tubbing!
Happy Hot Tubbing!
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Review 377 for Jetsetter
Average Rating:
5
/
5
Our Second HotSpring Spa
relaxingnthetub
from Montana
Age:55-65
Gender:male
Yes, I recommend this product.
PostedJune 15, 2015
We owned a HotSpring Spa while living in Alaska. Upon moving to the lower 48 and retiring, we chose the JetSetter for our new spa which is just the right size for the two of us. I have found the HotSpring's spas to be of high quality, very reliable and economical to operate.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Ben , Customer Service, June 17, 2015
Wow, congratulations on your recent relocation and retirement! These spas were made for all types of climates! Thank you for sharing your feedback on your 2nd Hot Spring spa - wishing you both many more soaks in your Jetsetter spa!
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Review 378 for Jetsetter
Average Rating:
5
/
5
great spaw
Alveno
from Colfax wa
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedJune 15, 2015
It takes very little chemicals with the silver inizer
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Thank you! You have successfully submitted a comment for this review.
Review 379 for Jetsetter
Average Rating:
5
/
5
Great way to relax
Dennis
from Big Sur, CAlifornia
Age:55-65
Gender:male
Yes, I recommend this product.
PostedJune 15, 2015
We use our spa almost every day. It is a great way to relax and watch the sunset with a nice glass of wine. It’s also great after a long day working in the yard has worn us out and made our muscles ache. We look forward to turning it on and climbing in!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
Response from HotSpringBy Jaclyn, Customer Service, June 16, 2015
Thanks for the feedback on your Hot Spring Jetsetter model spa. What a treat to know your spa is ready for relaxation after a long day. May you have many years of enjoyment in your spa.
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Review 380 for Jetsetter
Average Rating:
5
/
5
35 + years of owning a Hot Springs spa
Buffalo52
from Waco, tx
Age:55-65
Gender:female
Yes, I recommend this product.
PostedJune 15, 2015
For 35 years we have owned a Hot Springs Spa. Our first spa was a Prodigy we now own a Jet Setter. Each time we moved to a new house we bought a new spa. We have stayed with the Hot Springs brand because it is true, "you get what you pay for". Durability is a key feature of their spas. Friends own lesser brands and they are constantly having to have them worked on. We use our spa daily, yet it does not reflect wear & tear.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Jaclyn, Customer Service, June 16, 2015
Wow, what a testimony! Thanks for being a part of the Hot Spring family for all these years! We sincerely appreciate your loyalty to our brand. May you continue to enjoy your spa for many years to come.
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