Customer Reviews for Highlife® Jetsetter

Highlife® Jetsetter

3 adults
7' x 5'5 " x 29"/2.13m x 1.65m x .74m
200 gallons/750 litres

Average Customer Rating:

4.6

out of

(637 Reviews)

Rating breakdown 637 reviews

5 Stars

498

4 Stars

3 Stars

2 Stars

1 Star

333 out of 356(94%)reviewers recommend this productbrand.

Customer questions and answers:

7 Questions | 6 Answers

Read all questions and answers

Customer Reviews for Jetsetter

Review 481 for Jetsetter

Average Rating:

5 / 5

Jetsetter

from Indian Wells, CA

Age:Over 65

Gender:male

Yes, I recommend this product.

PostedApril 20, 2013

Great 2 person hot tub. Best tub we have ever owned out of 3 previous tubs.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Janet, November 15, 2019

We are happy to hear the Jetsetter is the best spa you've owned! hotspring_brand

Response from HotSpringBy Hot Spring Hot Tub Team, Marketing, April 22, 2013

Dear Hot Tubber,

Thank you for providing feedback for our team. I am so pleased to hear you are enjoying your 2 person hot tub, and that is the best hot tub you have ever owned. Please let our team know if we can be of any assistance in the future.

Happy Hot Tubbing!

Erica
Hot Spring Hot Tub Team

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Review 482 for Jetsetter

Average Rating:

5 / 5

great

go63rhw

from United States

Age:45-54

Gender:male

Yes, I recommend this product.

PostedApril 12, 2013

great time to relax, easy care, even on 115 volts it heats quickly

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

4 / 5

Value:

5 / 5

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Review 483 for Jetsetter

Average Rating:

5 / 5

Very Beneficial

Jupiter27

from Steamboat Springs, CO

Age:55-65

Gender:male

Yes, I recommend this product.

PostedApril 8, 2013

We thoroughly enjoy our Jetsetter tub and find that we feel better and sleep better after each use.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

4 / 5

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Review 484 for Jetsetter

Average Rating:

5 / 5

A new world!

junesfirst

from Covington, VA

Age:55-65

Gender:female

Yes, I recommend this product.

PostedMarch 31, 2013

After months of research, this spa met our needs, space wise and comfort wise. The service from the dealership has been exceptional.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

4 / 5

Value:

4 / 5

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Review 485 for Jetsetter

Average Rating:

5 / 5

Impressive

Pete

from Wisconsin

Age:Over 65

Gender:male

Yes, I recommend this product.

PostedMarch 17, 2013

After having a Coleman Spa for over ten years I am very impressed with our Jetsetter. It has proved to be very low maintenance and economical to operate. Probably the best feature is the LED lighting system. To just sit and relax at night with the changing colors is so soothing. Great Idea!

Comfort:

4 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

4 / 5

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Review 486 for Jetsetter

Average Rating:

5 / 5

Best idea yet !

geor45

from Wilmington, NC

Age:Over 65

Gender:male

Yes, I recommend this product.

PostedMarch 14, 2013

I had an older model, for 22 yrs and the replacement is the best yet.Got the Jettsetter and am very pleased with it. Good looking and very comfortable, I am very satisfied with it.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

4 / 5

By Customer Service Hot Spring Janet, November 15, 2019

We are glad to hear you are enjoying the Jetsetter spa! hotspring_brand

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Review 487 for Jetsetter

Average Rating:

5 / 5

Super well made product

from Melbourne Beach, FL

Age:55-65

Gender:male

Yes, I recommend this product.

PostedMarch 3, 2013

This is our 2nd spa from Hot Springs and we truly enjoy them. They are well constructed, beautiful when on or off, and a great way to relax in the morning or evening. We'd strongly recommend them to anyone.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Janet, November 15, 2019

We are glad to hear you enjoy the Jetsetter spa! hotspring_brand

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Review 488 for Jetsetter

Average Rating:

2 / 5

Bartop Lights Don't Function as Advertised

taznumber1

from Jacksonville, NC

Age:35-44

Gender:male

No, I do not recommend this product.

PostedFebruary 28, 2013

I have owned my spa for 9 months and my dealer has been out at least ten times to try to fix the bartop lighting in my spa. Every time they fix the lighting issue it will work for a few weeks then the colors will get mixed again like the attached pictures.

Nothing feels better than coming home after a long day and sitting in my Jetsetter when the lighting works, when it is mixing the colors nothing makes me regret my purchase of this spa, and it ruins my peaceful experience.

I feel that I have received a lemon of a spa.

Comfort:

5 / 5

Quality:

1 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

5 / 5

Value:

3 / 5

Response from HotSpringBy Hot Spring Hot Tubber, Marketing, March 6, 2013

Dear Jetsetter Owner,

We are committed to delivering the Absolute Best Hot Tub Ownership Experience. We appreciate that you have taken the time to review your hot tub and provide us with feedback, though we are sorry that you have experienced numerous issues with the lighting on your bartop. Our customer service team reaches out directly to owners when we receive negative feedback to determine what we can do to improve the situation and better meet your expectations. If there is something more that we can do, please feel free to contact us directly at 800-999-4688 X 8432

Sincerely,
Hot Spring Hot Tubber, Marketing

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Comments (1)

collegeballdude

melbourne fl

lights don't work properly ; tub leak, ozone

Posted May 22, 2013

I too have experienced the light issue as described above. i also had a leak after two years and have issues with the ozone bubbles. i think i might have the lights fixed but as the person stated it may work for a week and then its wigged out again. also, the dealer told me that even if that can't fix the light issue after two years my warranty it up and i am on my own....even though they never worked correctly. im going to call customer service on this and see if a tech can answer my ozone questions because my dealer can't.

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Review 489 for Jetsetter

Average Rating:

5 / 5

Third Hot Springs Tub in 28 yrs.

Jim B

from Loudon TN

Age:55-65

Gender:male

Yes, I recommend this product.

PostedFebruary 20, 2013

This is the best yet, We love the Ace system. This is our third Hot Springs Tub. The first two lasted for 28 years, hopefully this one will outlast me.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Janet, November 15, 2019

We are glad to hear you are happy with the Jetsetter and we appreciate your loyalty! hotspring_brand

Response from HotSpringBy Hot Spring Hot Tubber, Marketing, February 20, 2013

Dear Hot Tubber,

Thank you for 28 years of loyalty to Hot Spring hot tubs. We appreciate your business and hope that both you and the tub last longer than 28 years!

Happy Hot Tubbing,
Hot Spring Hot Tubber, Marketing

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Comments (1)

Twoie Gallagher-Monona, w

monona wi

ace cell not working

Posted February 21, 2013

I have had my hot spring tub over 6 months and the ace cell has not worked yet. The salt indicator does not give an accurate reading and the salt level got very,very high and still indicated it needed more salt. The water in our city is very hard, i;ve bought a strainer, $85.00, pillow $50.00 PH decrease, 2 bottles $22.00, strip test for salt and ph and it still doesnt work. What a ripoff, if the water is too hard tell us before we pay $1200.00 for a dipstick

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Review 490 for Jetsetter

Average Rating:

5 / 5

Hot Springs Is Still The Best

Marv

from Western Wisconsin

Age:Over 65

Gender:male

Yes, I recommend this product.

PostedFebruary 7, 2013

Our third Hotsprings Spa in thirty plus years. They all have had very low maintenace cost.
They were still running well when we decided to upgrade each time.
The Jetsetter is our favorite. We use it everyday to help with aches and pains. It helps to get old bones moving in the morning.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

4 / 5

Value:

4 / 5

By Customer Service Hot Spring Janet, October 28, 2019

We are glad your love the Jetsetter spa and are using it every day! hotspring_brand

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Review 491 for Jetsetter

Average Rating:

5 / 5

Great for a couple

MotorCityGal

from Wyandotte, MI

Age:35-44

Gender:female

Yes, I recommend this product.

PostedFebruary 7, 2013

Perfect tub for the 2 of us. Our first hot tub and we have found it so comfortable and easy to monitor the water. Very happy with the unit.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

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Review 492 for Jetsetter

Average Rating:

5 / 5

jetsetter

99fxsthd

from Mt Vernon wa

Age:45-54

Gender:male

Yes, I recommend this product.

PostedFebruary 6, 2013

very good tub. Love the back massager. My back has never felt better. Water care is so so easy. Great product.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

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Review 493 for Jetsetter

Average Rating:

5 / 5

This is our 3rd Hot Springs Spa

Sue

from Kingsport, TN

Age:55-65

Yes, I recommend this product.

PostedFebruary 5, 2013

Bought our 1st spa, a Hot Springs Prodigy, in 1986 in TX where we both were stationed in the Army. It served us well both for therapeutic purposes and entertainment.. Once we both retired from the military and moved to FL,, we decided to downsize to the Jetsetter which we purchases in 1999. It's primary purpose now was therapeutic, with both of use having significant arthritis. Even after 13 yrs of daily use (and most days we were in it 2-3 times a day), this Hot Springs Spa continued to serve us well. Because the spa is such an important part of our daily routine for our arthritis, we decided to treat ourselves to a new one.in Dec 2012. Received an excellent trade-in on the old one, and got another Jetsetter. It is wonderful, beautiful, and continues to meet the high expectations we have come to appreciate from Hot Springs Spa. We have also been very pleased with the sales companies where we have bought our spas, especially this last one from Southern Pools & Spas in Bristol, VA.,

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Janet, October 28, 2019

We are happy to hear this is your third Hot Spring spa and it continues to meet your expectations. hotspring_brand

Response from HotSpringBy Hot Spring Hot Tubber, Marketing, February 7, 2013

Dear Hot Tubber,

I read your comments on our Ratings and Reviews website. Unfortunately, at this time we do not have a Spanish version for you. Our Spanish version is for our international customers that use a different electrical configuration. I did find the drain and refill instructions from that manual and have attached them for you. If you have further questions, you can contact our customer service department through the following link: http://www.hotspring.com/owners/con.... Or call 800 999-4688 x 8432.

We appreciate the purchase of a Hot Spring spa and in the future will be translating our domestic version owner’s manual into Spanish. Please check back with us in a month or two.

Regards,
Hot Spring Hot Tubber, Marketing

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Review 494 for Jetsetter

Average Rating:

5 / 5

Love Our Hot Spring Spa

Maintainers43

from Clovis, NM

Age:45-54

Gender:male

Yes, I recommend this product.

PostedFebruary 1, 2013

Nothing feels better than coming home after a long day and sitting in our Jetsetter. My wife and I both work overseas and travel a lot. One of the things we look forward to is coming home and relaxing in our spa after a grueling day of airplanes and airports. The quality of the spa construction is excellent and is easy to maintain water PH and Chlorine levels. Hot Springs also makes it very easy to perform periodic maintainance, filter cleaning etc. I would definitely recommend the Jetsetter to anyone looking for a smaller spa. My wife and I truly enjoy ours.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Janet, October 28, 2019

We are glad to hear you are happy with the Jetsetter spa and enjoying it after a long day. hotspring_brand

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Review 495 for Jetsetter

Average Rating:

5 / 5

Jetsetter Spa

Dennis64

from Sebring, FL

Age:Over 65

Gender:male

Yes, I recommend this product.

PostedJanuary 26, 2013

I have the Jetsetter and love it. It is just the right size for my wife and myself. We also have the salt water system and it is the cats meow. The service is great from Spas, Pools and Patios here in Sebring, Fl. I am totally satisfied with not only the product but the service that is provided. The messaging part of the hot tub is really the best feature for us. Thank you for such a great product.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

Products related to my review

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Review 496 for Jetsetter

Average Rating:

4 / 5

Its the carpenter not the tools

Yankee 1

from Plant city Fl

Age:Over 65

Gender:male

Yes, I recommend this product.

PostedJanuary 26, 2013

Actually I love my jetsetter, I have arthritus and it is a great help. The only down side for me is maintaing clear water. Wish now I had gone for the upgrade, but am sure the problem is me and not the spa. I have only had the spa for a few months so with practise with the ph up/ph down/no foam/clear water/bromide etc I will get to the point that I achieve that. I would have have recommended hot springs to others

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

3 / 5

Energy Efficiency:

4 / 5

Value:

4 / 5

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Comments (1)

Tommy Of Texas

Burleson, Texas

Silk Ballance

Posted March 31, 2013

Hi, I read your review, let me help you. I have had my Hot Springs spa for 2 years, and I am about to buy a JetSetter also.

You dont need to mess with all the stuff your doing to keep your water clear and ballanced. Ok now thats it's had all these other things added, drain the spa, clean it, clean your filters. This way you get a fresh start. Go to a Hot Springs dealer, buy " Silk Ballance" A gallon cost around $200.00 but it goes a long way. Add about 5 oz. To your spa whenyou refill it. Put in about 4 to five oz. every week. Thats it, you will not need that other stuff and you will love youe water.
Tnis will work.....

Tommy Of Texas

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Review 497 for Jetsetter

Average Rating:

5 / 5

It couldn't be better

Capt Bruce

from Snellville, GA

Age:Over 65

Gender:male

Yes, I recommend this product.

PostedJanuary 23, 2013

We knew we wanted a spa, but we really did not know just how much we were going to enjoy it almost every day. It simple takes away the cares of the day, relaxes us more than anything else we've tried and has been effortless to maintain.

We're Hotspring fans and cannot say enough good things about our unit without sounding like we're bragging. Thanks

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

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Review 498 for Jetsetter

Average Rating:

5 / 5

Utilimate Spa

Old Sarge

from Kingsport Tn

Age:Over 65

Gender:male

Yes, I recommend this product.

PostedJanuary 19, 2013

This is our 3rd Hot Springs. First one was purchased back in the late 80's which we used until 1999. Was a little large for our needs. We down sized to a Jet Setter that we paid $4600 for. Kept it until Dec 2012 and decided to reward ourselves with a new Jet Setter. I was amazed that we were given $2500 for our 13 year Jet Setter. The old spa was great but the new Jet Setter is in a class of its own. More power, a touch bigger and beautiful. My wife and I use it 2 to 3 times every day. Both have Arthritis and without the spa it would be very difficult for us to enjoy our retirement life. I hope we are around in another 10 to 12 years to see what new features you have added. Keep up the great work. We are loyal to Hot Spring Spas. The dealer in Bristol Va was very professional in handling our sell and setting up the new spa. I can see why Hot Springs is the number one spa dealer in the world.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Janet, November 26, 2019

We are so happy to hear you are enjoying your new Jetsetter! hotspring_brand

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Review 499 for Jetsetter

Average Rating:

5 / 5

3rd Jetsetter in 20 years!

Freedom

from John Day, OR

Age:Over 65

Gender:male

Yes, I recommend this product.

PostedJanuary 18, 2013

Well defined contours below water line facilitates positional moves; resilient pillow great for resting head/neck; dual moto jet gives excellent spinal massage and allows for varied water force adjustment; jets adjust easily; ACE system is silky smooth and helps mitigate dry skin issues but there is an adjustment time to balance ; well thought out tub ergonomics and jets allow for meeting ones physical needs/conditions/ailments; easily read top controls huge plus over older side controls; control panel has a learning curve; lights are fun to adjust to try and match the colors of the sunsets; useful beverage holders; some noise and vibration at the end with the controls but can be reduced w/a pillow and tweaking the side to side valve. Excellent improvements over the years!

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Janet, November 26, 2019

We are glad you enjoy the Jetsetter features! hotspring_brand

Response from HotSpringBy Steve, Customer Service, June 12, 2013

Thank you for your feedback! We are thrilled to hear you're enjoying your latest Jetsetter. We genuinely appreciate your 20 years of loyalty to our brand and hope for many more to come. Thank you for your business.

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Review 500 for Jetsetter

Average Rating:

5 / 5