Customer Reviews for Highlife® Jetsetter
Highlife® Jetsetter
- 3 adults
- 7' x 5'5 " x 29"/2.13m x 1.65m x .74m
- 200 gallons/750 litres
Average Customer Rating:
4.6
out of 5
(637 Reviews)
Rating breakdown 637 reviews
5 Stars
498
4 Stars
78
3 Stars
23
2 Stars
14
1 Star
24
333 out of 356(94%)reviewers recommend this productbrand.
Customer Reviews for Jetsetter
Review 501 for Jetsetter
Average Rating:
4
/
5
Enjoyable and relaxing
SoakinSteve
from MD
Age:45-54
Gender:male
Yes, I recommend this product.
PostedJanuary 11, 2013
We have owned this hottub for 3 weeks now and are really enjoying relaxing in it and soaking sore and aching muscles...
Very satified with this purchace
Comfort:
5
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
3
/
5
Value:
4
/
5
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Review 502 for Jetsetter
Average Rating:
5
/
5
Very Relaxing
Kyler2013
from Springfield,Mo
Age:Under 18
Gender:male
Yes, I recommend this product.
PostedJanuary 8, 2013
I Love our Jetsetter we got it from our local HotSpring Dealer. It is a very relaxing spa for everybody in our family.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Janet, November 26, 2019
We are so glad to hear you are enjoying the Jetsetter spa!
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Review 503 for Jetsetter
Average Rating:
4
/
5
Nice hot tub
Cat123
from Jensen Beach, FL
Age:55-65
Gender:female
Yes, I recommend this product.
PostedJanuary 5, 2013
Overall this is a nice spa. The motion jet seat is quite comfortable. I would have preferred to have 2 jet speeds. It would have been nice to have padded headrests for both people. We switched from the silver nitrate insert back to chlorine because we could never keep the spa in balance. Very easy to understand controls.
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
By Customer Service Hot Spring Janet, November 26, 2019
We are so glad to hear you are enjoying the Jetsetter spa!
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Review 504 for Jetsetter
Average Rating:
5
/
5
Great Spa, efficiency to be determined
KKC
from Lodi,CA
Age:45-54
Gender:female
Yes, I recommend this product.
PostedJanuary 1, 2013
I've had this spa for about 2 months and use it on average 6 times a week. Accidently left the cover open over night once so not sure how much energy I wasted at that time. My electric bill that month was $50 more than the average, expected it to be around $26 more. We will see if my error is the cause of the extreme cost, if not I will be disappointed. Other wise I love the spa. I have to turn the jets down to suit my taste. My only complaint would be the moto massage only functions properly if the jet is turned up. Great product, delivered and set up with out any problems. So far it has been very easy to maintain due to the excellent customer service I've recieved. Highly recommend "The Spa Doctor" in Modesto CA. Steve got me a great price and Richard is always there to answer questions.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
3
/
5
Value:
5
/
5
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Review 505 for Jetsetter
Average Rating:
5
/
5
Best Upgrade we ever made
Diana55
from Indiana
Age:55-65
Gender:female
Yes, I recommend this product.
PostedDecember 27, 2012
Our first hot tub was a SoftTub. We enjoyed it, but service was aweful so we looked around for another dealer and a different type tub this time. I searced all hot tubs and we chose the Jetsetter from HotSpring. We LOVE this hot tub! It is so relaxing I could fall asleep in it (but don't recommend you do that). The back jets are the best! I love how you can control each jets pressure individually. The simple ease of care is a plus too! And no more removing the lid with the easy lid lift attachment. I cant' say enough about our experience. If you are young or older and looking for a tub to wind down, relax and relieve aching muscles and normal aches and pains I would recommend you check out the Jetsetter!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
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Review 506 for Jetsetter
Average Rating:
5
/
5
Just what I needed
Joe WPB
from West Palm Beach, FL
Age:55-65
Gender:male
Yes, I recommend this product.
PostedDecember 22, 2012
I am the only user of this spa and I use it primarily for hydro therapy for relaxing muscles and joints. It is perfect for that purpose and all I could ask for.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
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Review 507 for Jetsetter
Average Rating:
4
/
5
Wonderful hot tub!
Blaze
from AA.MI
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedDecember 13, 2012
Love it! Highly recommend it!
You will love it too!
You will love it too!
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
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Review 508 for Jetsetter
Average Rating:
5
/
5
My 4th HotSprings Spa
Riverbendbob
from South Carolina
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedDecember 9, 2012
My first spa was a HotSprings Grandee which I purchased in Ohio in 1990. It was wonderful and still remember sitting in tub with snow falling all around and hair freezing. In 1998 we moved to Australia and because it was just the two of us, we downsized to the Jetsetter model. In those days it was hard to find a HotSprings dealer in the "land down under" but we finally found a dealer about 400 miles away in Sydney. We wouldn't settle for anything less than HotSprings quality. We got great service from our spa and have now moved back to South Carolina, where we have purchased our new Jetsetter and couldn't be happier. Fortunately our dealer is only 10 miles away. Our first use has confirmed what we've known all along, HotSprings is the top of the line spa, that will provide us wonderful service for many more years. Thanks HotSprings
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Janet, November 26, 2019
Wow! Your 4th Hot Spring spa! We are so glad to hear you are enjoying the Jetsetter spa!
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Review 509 for Jetsetter
Average Rating:
5
/
5
This is my secret weapon against old age.
JSM
from Reno, NV
Gender:female
Yes, I recommend this product.
PostedDecember 3, 2012
I love my Hot Spring hot tub. I use it every day and I feel amazing. I sleep better and I have less pain in my joints. And I just feel like a happier person all around!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
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Review 510 for Jetsetter
Average Rating:
5
/
5
FINALLY! ITS ABOUT TIME!!
LINAKA
from SEATTLE,WA
Age:45-54
Gender:female
Yes, I recommend this product.
PostedDecember 1, 2012
AFTER USING HOTELS AND MY BROTHER-IN-LAW'S HOT TUB I WAS FINALLY ABLE TO CONVINCE MY HUSBAND WE NEEDED A HOT TUB OF OUR OWN.. THE SIZE OF THE JETSETTER IS PERFECT FOR THE 2 OF US. I HAVE HAD 2 JOINT REPLACEMENT SURGERIES AND AM VERY ACTIVE. MY HUSBAND IS VERY ACTIVE WITH WORK AND HOME, SKIING, SAILING, RUNNING,ETC.WHAT A RELIEF TO HOP IN OUR TUB AND KNOW OUR STRESS OF THE DAY WILL MELT AWAY....
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Janet, November 26, 2019
We are so glad to hear you are enjoying the Jetsetter spa!
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Review 511 for Jetsetter
Average Rating:
5
/
5
A feel good product
lily
from Sebring, Florida
Age:55-65
Gender:female
Yes, I recommend this product.
PostedNovember 27, 2012
The jets in this spa make you feel like you are getting a massage. If you have back problems this definitly helps.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Janet, November 26, 2019
We are so glad to hear you are enjoying the Jetsetter spa!
Thank you! You have successfully submitted a comment for this review.
Review 512 for Jetsetter
Average Rating:
5
/
5
Great tub for smaller installations
MarkB
from Edinboro PA
Age:55-65
Gender:male
Yes, I recommend this product.
PostedNovember 26, 2012
Having owned 3 different brands of hot tubs over the years, I would rate the Jetsetter as the best of the bunch. The build quality is top notch. The tub is exceptionally quiet when in recirculate mode. The jets are well located, and perform very well. The overall finish looks great, and the controls are very simple to use.
As far as our experience regarding delivery and installation, the tub was delivered as scheduled, and the installation went flawlessly. So far, the operating costs are insignificant. Time will tell as we head into the winter months, but so far, I haven't even noticed the increase. As far as improvement items, the only things I would note is the tub is shallower than the others I have owned. This means a full reclining position is the only really comfortable way of using the tub. That isn’t a problem for me, but some people might like a more upright sitting position. Also, it would have been nice to have had two padded head rests for the primary seats. The way it is now, only one person gets a padded headrest, and the other doesn't. Tell that to your significant other when choosing who sits where.
Other than that, the tub was a great investment, and I would recommend it to anyone looking for a smaller sized tub.
As far as our experience regarding delivery and installation, the tub was delivered as scheduled, and the installation went flawlessly. So far, the operating costs are insignificant. Time will tell as we head into the winter months, but so far, I haven't even noticed the increase. As far as improvement items, the only things I would note is the tub is shallower than the others I have owned. This means a full reclining position is the only really comfortable way of using the tub. That isn’t a problem for me, but some people might like a more upright sitting position. Also, it would have been nice to have had two padded head rests for the primary seats. The way it is now, only one person gets a padded headrest, and the other doesn't. Tell that to your significant other when choosing who sits where.
Other than that, the tub was a great investment, and I would recommend it to anyone looking for a smaller sized tub.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Janet, November 26, 2019
We are so glad to hear you are enjoying the Jetsetter spa!
Thank you! You have successfully submitted a comment for this review.
Review 513 for Jetsetter
Average Rating:
5
/
5
Very Good Quality
JBT
from Oregon
Age:55-65
Gender:male
Yes, I recommend this product.
PostedNovember 25, 2012
Simple to use and clean.
The perfect size for a couple, with two loungers and multiple jet combinations.
Easy to drain, clean and restart....
Recommend the Clear Water Silver and the reusable filters...
Just moved, so we're buying a second Jetsetter... The Best on the market...
The perfect size for a couple, with two loungers and multiple jet combinations.
Easy to drain, clean and restart....
Recommend the Clear Water Silver and the reusable filters...
Just moved, so we're buying a second Jetsetter... The Best on the market...
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
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Review 514 for Jetsetter
Average Rating:
5
/
5
Vacation without leaving home
Shelley
from Salisbury, NC
Age:55-65
Gender:female
Yes, I recommend this product.
PostedNovember 23, 2012
I have had our jet setter spa for a year. It is the best gift my husband ever surprised me with for our 25th anniversary! I get in it every morning before I leave for work.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Janet, November 8, 2019
We are so happy your are enjoying the Jetsetter spa!
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Review 515 for Jetsetter
Average Rating:
5
/
5
So Relaxing!
KathleenB
from Lake Placid, FL
Age:55-65
Gender:female
Yes, I recommend this product.
PostedNovember 10, 2012
I have RA and this spa is wonderful. I like to stay active and after a busy day I can relax and sooth my joints and muscles in comfort.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
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Review 516 for Jetsetter
Average Rating:
5
/
5
Hot spring Jetsetter
Regina27
from Tucson, AZ
Yes, I recommend this product.
PostedNovember 9, 2012
This is the 2nd Hot Spring Jetsetter spa that I have owned. My first spa 1996 lasted 16 years. I wasn't going to replace it until it died, but once I tested out the 2012 model, I was sold on the new jets, exterior surface and sanitizing system. I decided it was time to replace the old one. I have back and neck problems and use my spa for hydrotherapy. It's wonderful and has enabled me to heal from some pretty serious spinal injuries. I love my Jetsetter spa and would never look at another brand.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Janet, November 8, 2019
We appreciate your loyalty! We are glad you love the Jetsetter spa!
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Review 517 for Jetsetter
Average Rating:
5
/
5
Great idea!
Paul
from Chicago IL.
Age:45-54
Gender:male
Yes, I recommend this product.
PostedNovember 1, 2012
I've been thinking about getting a hot tub for a long time. I recently purchased the Jetsetter. It's the perfect size for me and another person. I use the spa on a daily basis. It came with the Ace Salt Water system. There is little or no maintenance with this spa. I love it. While everyone else is dreading the winter, I'm looking forward to snow and cold. Everyone I talked to says the Hot Springs spa will last at least 20 years. I highly recommend this hot tub for anyone.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Steve, Customer Service, July 1, 2013
Thank you for your feedback! It is wonderful to see your Jetsetter in action! Welcome to the Hot Spring family; we appreciate you.
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Review 518 for Jetsetter
Average Rating:
3
/
5
Constant power problems
whitey
from cave junction, or
Age:Over 65
Gender:male
No, I do not recommend this product.
PostedOctober 30, 2012
Beware of this 110v mess. The constant breaker problems are just about unsolvable. The gfi device will fail if the cord is on concrete or if the water is filled wrong or if the device is turned on wrong etc. The lights on the gfi blink all the time with no way to tell if the electricity is fault or if the spa is at fault. Electricians say it is the spa, the spa tech wants to sell heaters and no one can test to prove the fault. The spa is a headache for the home owner, the documentation is useless to everyone because it gives short shift to the 110v models and offers no fault diagnostics. Jetsetter J3F1461
Comfort:
3
/
5
Quality:
2
/
5
Ease of Water Care:
2
/
5
Energy Efficiency:
2
/
5
Value:
2
/
5
Response from HotSpringBy Hot Spring Hot Tubber, Marketing, November 1, 2012
Good morning!
Thank you for taking the time to share your feedback your Hot Spring Jetsetter model spa.
We have contacted your dealer about your concerns. He would like to speak with you again as the problems you describe here are not unsolvable. We believe he will deal with you honestly and provide accurate information about the spa so that you may decide how to proceed. His team is very experienced on diagnosing and repairing Hot Spring Spas. They’ve been a valued member of our service team for over 20 years. They will not pressure you into buying unnecessary parts or services.
The best way to proceed from this point would be to have an experienced Hot Spring Spa technician do a hands-on assessment of all of the spa’s components and functions. With the results of their evaluation, the technician can then advise you on what is required to bring the spa back into safe operation. I will remain available to answer any other questions or concerns you may have about the spa. You may call or write to me direct using the contact information below.
Hot Spring Hot Tubber, Customer Service
Thank you for taking the time to share your feedback your Hot Spring Jetsetter model spa.
We have contacted your dealer about your concerns. He would like to speak with you again as the problems you describe here are not unsolvable. We believe he will deal with you honestly and provide accurate information about the spa so that you may decide how to proceed. His team is very experienced on diagnosing and repairing Hot Spring Spas. They’ve been a valued member of our service team for over 20 years. They will not pressure you into buying unnecessary parts or services.
The best way to proceed from this point would be to have an experienced Hot Spring Spa technician do a hands-on assessment of all of the spa’s components and functions. With the results of their evaluation, the technician can then advise you on what is required to bring the spa back into safe operation. I will remain available to answer any other questions or concerns you may have about the spa. You may call or write to me direct using the contact information below.
Hot Spring Hot Tubber, Customer Service
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Review 519 for Jetsetter
Average Rating:
5
/
5
Amazing Spa
Kyler
from Springfield, MO
Age:Under 18
Gender:male
Yes, I recommend this product.
PostedOctober 27, 2012
This spa is from 2003 i love it and highly recommend it to every non-spa owner
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Janet, November 8, 2019
We are glad to hear you recommend the Jetsetter spa!
Thank you! You have successfully submitted a comment for this review.
Review 520 for Jetsetter
Average Rating:
5
/
5
One of the Best Investment I ever made!
Paul
from Killeen, Texas
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedOctober 27, 2012
Bought my Jetsetter in June of 2006 (six years ago) and use it a least once every other day all year around here in Texas. After getting the chemical thing down pat, I have not had to have anything replaced or needed any service calls. I'm always looking for improvements in this product, like the ACE saltwater system (which mine is too old for), but until mine just breaks and falls completely apart, I'll keep on using this one. I take care of it, and it takes care of me....hope this was helpful...thanks
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Steve, Customer Service, July 1, 2013
Thank you for your feedback! It is great to see years of relaxation in action with your Jetsetter, not to mention the ease of use! We appreciate your business.
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