Customer Reviews for Highlife® Jetsetter

Highlife® Jetsetter

3 adults
7' x 5'5 " x 29"/2.13m x 1.65m x .74m
200 gallons/750 litres

Average Customer Rating:

4.6

out of

(637 Reviews)

Rating breakdown 637 reviews

5 Stars

498

4 Stars

3 Stars

2 Stars

1 Star

333 out of 356(94%)reviewers recommend this productbrand.

Customer questions and answers:

7 Questions | 6 Answers

Read all questions and answers

Customer Reviews for Jetsetter

Review 521 for Jetsetter

Average Rating:

5 / 5

love love love

coleenb

from newtown,pa

Age:45-54

Gender:female

Yes, I recommend this product.

PostedOctober 20, 2012

have always wanted a hot tub and my husband and i finally took the plunge. the jetsetter is the perfect size for a family of just 2! it doesn't take up alot of space and fits perfectly on our deck! so come winter when we have to get out the walk inside is not very far! very happy with this purchase and just love having the hot tub! even my pup enjoys floating around in it!

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

Response from HotSpringBy Carrie Allen, Marketing, October 22, 2012

Great picture...I'm not sure who is enjoying the hot tub more! Happy hot tubbing!

Hot Spring Hot Tubber, Marketing

+2points

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Review 522 for Jetsetter

Average Rating:

5 / 5

jetts wonderful

evening charm

from Fl

Age:Over 65

Gender:male

Yes, I recommend this product.

PostedOctober 20, 2012

# person tub just right for older folks makes you feell young again..

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

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Review 523 for Jetsetter

Average Rating:

4 / 5

My second Jetsetter

dantegg

from Battle Creek, Michigan

Age:55-65

Gender:male

Yes, I recommend this product.

PostedOctober 5, 2012

The jets don't have the pressure that my old one did.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

3 / 5

Value:

3 / 5

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Review 524 for Jetsetter

Average Rating:

5 / 5

Perfect Spa for Two

DLA, KLA

from Waverly, Ohio

Yes, I recommend this product.

PostedSeptember 28, 2012

Excellent quality, easy to care for, economical to operate.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

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Review 525 for Jetsetter

Average Rating:

5 / 5

Repeat Customer

fred

from abilene, tx

Age:55-65

Gender:male

Yes, I recommend this product.

PostedSeptember 9, 2012

Bought a Hot Springs Classic tub in 1986 and had to part with it when we relocated in 2006. When we finally bought a new house, we knew we had to have a new Hot Srprings hot tub. We decided on the jettsetter because we no longer needed a party tub. The ease of water maintanance and the location of the jets is great. Would deffinatley recommend this tub to a friend.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Janet, November 8, 2019

We are happy to hear you love the Jetsetter spa! hotspring_brand

+4points

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Review 526 for Jetsetter

Average Rating:

5 / 5

Perfect

Ahh Spa

from Chandler, AZ

Age:45-54

Gender:female

Yes, I recommend this product.

PostedAugust 23, 2012

This spa is perfect for just me and my husband. We have used it everyday since it was installed, and it is just the most relaxing thing in the world, especially after a long day at work. We get in before bedtime and sleep like babies.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

+1point

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Review 527 for Jetsetter

Average Rating:

5 / 5

Highly Satisfied

OldFolk

from California

Yes, I recommend this product.

PostedAugust 23, 2012

This is our 3rd Hot Spring Spa over 30 years. First 2 were Classics which we loved. The JetSetter with the new ACE water system is excellent and easy to take care of. Looking forward to another 20 years of hot tubbing with this one.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

4 / 5

Response from HotSpringBy Steve, Customer Service, July 1, 2013

Thank you for your business! Your loyalty is appreciated by all of us here at Hot Spring! Congrats on your Jetsetter with our new ACE system and please contact us at 800-999-4688 if we can ever assist you.

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Review 528 for Jetsetter

Average Rating:

5 / 5

1

Kyler

from Springfield,MO

Age:Under 18

Gender:male

Yes, I recommend this product.

PostedAugust 7, 2012

I love this spa i got from springfield pool and spa

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

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Review 529 for Jetsetter

Average Rating:

5 / 5

So far so good.

Dave12

from Virginia Beach, VA

Age:55-65

Gender:male

Yes, I recommend this product.

PostedAugust 3, 2012

Love the style & it's easy to keep up. The installer was great. He new the product & told us everything we need to know on how to keep it up.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

+1point

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Comments (1)

jay67orso

Cal, Northern

after 8 yrs - jetsetter

Posted October 13, 2012

Used rather sparingly and after 8 yrs :
replaced heater board 1x
replaced thermistors (2) - 1x
various water bearing hoses replaced as needed. at least the ones you can get to without being Hercules or a magician. I watch the chem balance carefully but they still get gooked up over time.
Ozone "T" and tubing replaced yearly as a precaution.
A two person spa would be ideal - even the jetsetter was bigger then I needed. I thought HS used to do a two person spa but don't see it anymore.

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Review 530 for Jetsetter

Average Rating:

5 / 5

Best Money I've spent in along time

Pete

from San Jose

Age:55-65

Gender:male

Yes, I recommend this product.

PostedAugust 2, 2012

My first Jet setter came from Hot Springs Spas of Santa Cruz/San Jose. I have never dealt with such a friendly bunch of people. After 8 years of buying from the same store, I am on a first name basis with Chet in San Jose (and that's how I like it). The hot tub has been running (heating and circulating) every day for all of those 8 years. Only have two problems. The heater went out in the first year. Warranty and replaced no problem within two days. The ozinator went out after about 3 years. They felt bad and gave me a discounted price to replace! We are in it almost every night. I have since purchased a second one (used) for a vacation home and when I get there, fill it, heat in and in it!!! If this one ever goes out, I am definitely buying a Jet Setter to replace it. The only other thing is the water seems to get cloudy pretty quick. But we have terrible water here.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

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Review 531 for Jetsetter

Average Rating:

5 / 5

Our Best Hot Tub

Waddie

from Seasttle

Age:Over 65

Yes, I recommend this product.

PostedJuly 30, 2012

Last year we purchased Hot Springs Hot Tub from the Olympic Hot Tub Company in Seattle. This is the fourth hot tub we have owned in the past 38 years. Our experience in dealing with the :Olympic Hot Tub company continues to be superb and the nearly daily soaks in our Jetsetter have been a major part in our well being.
The purchasing, financing, delivery and set up processes went smoothly and subsequent service follow ups have been convinced us that we made the right decision.
The comfort level and the ease of maintenance of our Hot Springs Spas unit is the best we have experienced in this area. The Ace Salt WaterSystem has worked perfectly as we follow the monthly, quarterly and 6 month schedules. Previous other hot tubs had been difficult to maintain the desired chemical balance necessary for healthy usage.
Looking forward to future therapy from your product.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

4 / 5

Value:

5 / 5

By Customer Service Hot Spring Janet, November 8, 2019

We are happy to hear you had a great experience making your purchase and are enjoying the Jetsetter spa! hotspring_brand

Response from HotSpringBy Hot Spring Hot Tubber, Marketing, August 15, 2012

We are thrilled you have enjoyed the benefits of hot tub ownership for 38 years and have recently experienced the benefits of owning the Ace® Water Care system. Thank you for your decision to own a Hot Spring® spa.

Happy Hot Tubbing,
Hot Spring Hot Tubber, Marketing

+1point

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Review 532 for Jetsetter

Average Rating:

5 / 5

Another great Hotspring spa

Shar57tb

from Santa Rosa

Age:Over 65

Gender:female

Yes, I recommend this product.

PostedJune 4, 2012

This is our 4th Hotspring spa. Our first one we purchased in 1989. We keep upgrading and wouldn't own another brand. We have just downsized to the Jetsetter because there are only the 2 of us. Two of our friends own the same model. We use it everynight before dinner. It's a wonderful place to catch up. The warranty is so wonderful and they are very good at honoring it.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Janet, November 8, 2019

We appreciate your loyalty! We are happy to hear you enjoy the Jetsetter spa! hotspring_brand

Response from HotSpringBy Hot Spring Hot Tubber, Marketing, July 5, 2012

Dear Hot Tubber,

Thank you for your continued loyalty to Hot Spring products. We are thrilled you have been enjoying the benefits of hot tubbing since 1989! Our goal is to provide our customers with The Absolute Best Hot Tub Ownership Experience, if there is anything further we can do, please let us know.

Thanks and happy hot tubbing.

+5points

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Review 533 for Jetsetter

Average Rating:

5 / 5

JETSETTER

LARRY

from MINFORD

Age:55-65

Gender:male

Yes, I recommend this product.

PostedMay 30, 2012

WE BOUGHT OUR JETSETTER FROM BAUM LUMBER CHESTER OHIO FROM KAY .NERVER HAD WE BEEN TREATED SO NICE,THE SEVERCE TECKS VERY PROFESIONAL NEVER HAD A SINGLE PROBLEN FROM DAY ONE ,I HIGHLY RECOMEND BAUM LUMBER FOR BUYING A HOT TUB.OH BY THE WAY THIS IS MY SECOND ONE.GAVE MY FIRST ONE TO MY SON AS A WEDDIG PRESENT,SO IF YOUR LOOKING FOR A HOT TUB CALL KAY AT BAUM LUMBER SHE;S THE BEST.LARRY MINFORD OHIO

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

-2points

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Review 534 for Jetsetter

Average Rating:

5 / 5

Definite upgrade from previously owned Jetsetter 1993 model

Coloradoliving

from Centennial, CO

Yes, I recommend this product.

PostedMay 22, 2012

Nice upgrade from previously owned Jetsetter 1993 model

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Janet, November 8, 2019

We are glad you upgraded to a new Jetsetter and are enjoying it! hotspring_brand

-3points

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Review 535 for Jetsetter

Average Rating:

4 / 5

Love the hot tub, our 3rd Hotsprings spa in 24 years

hottubtherapy2

from Oregon

Age:55-65

Gender:female

Yes, I recommend this product.

PostedMay 12, 2012

We love everything about our new hot tub except that we live in country and are on well water and salt system did not function properly with our water chemistry. Our dealer removed it and put Ozonater back in and we went back to Chlorine or bromine. It's been a little more difficult to get the amount to add regulated on this one than in the past, possibly because of the ozonator as it is the first time we have had that. Otherwise, great service and great product once again. Quality seems to improve rather than decline with each model unlike some other things these days.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

3 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

Response from HotSpringBy Steve, Customer Service, July 8, 2013

Thank you for your feedback and 24 years of loyalty to Hot Spring! Wow! This is truly special and means a lot to us. While we're glad your tub is working well, please do contact us at any time regarding our ACE System if you have questions: 800-999-4688. We are here to help. Thank you for your business!

+8points

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Review 536 for Jetsetter

Average Rating:

5 / 5

Second Hot Spring

Bill & Pat

from Massachusetts

Age:55-65

Gender:male

Yes, I recommend this product.

PostedMay 11, 2012

Loved our first Hot Spring purchased in 1998. Second Hot Spring even better. Lots of improvements, should last twice as long as first unit.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

4 / 5

Value:

5 / 5

By Customer Service Hot Spring Janet, October 28, 2019

We appreciate you purchasing your second Hot Spring spa! hotspring_brand

+4points

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Review 537 for Jetsetter

Average Rating:

5 / 5

Love our hot ssprings hot tub!

Patsy

from Burlington vt

Age:55-65

Yes, I recommend this product.

PostedMay 5, 2012

Great product. Low maintenance. Very comfortable. Jets awesom great pressure . Actually just recommended to a friend today!

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

4 / 5

Value:

4 / 5

+3points

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Review 538 for Jetsetter

Average Rating:

5 / 5

2nd Jetsetter

pam9148

from WC FL

Age:55-65

Gender:female

Yes, I recommend this product.

PostedMay 5, 2012

Have had 2 Jettsetter spas over the past 12 years. They are the best spas on the market. Would not buy any other kind.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

+5points

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Comments (1)

ladyD

Redding, California

jetsetter model reconditioned

Posted July 26, 2012

this is my first spa and I just love it. the jetsetter is perfect for me and two friends or just one person. I love the moto-massage feature, it really helps my arthritis. I have had both of my hips replaced and this helps very much. I also have terrible back pain and this helps me more than anything else. In fact, I am going to go get into it right now! Thankyou Hot Springs Spa, you have been very good to me and are always helpful when I call with a question. I love this spa.

+1point

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Review 539 for Jetsetter

Average Rating:

5 / 5

Couldn't ask for better

nanlew

from Abilene, TX

Age:55-65

Gender:female

Yes, I recommend this product.

PostedMay 1, 2012

Every night when I get in - what a relief - the cares and stress of a day are washed away! Never realized what I was missing until those nights when I can't use it for whatever reason.

Comfort: