Customer Reviews for Highlife® Jetsetter
Highlife® Jetsetter
- 3 adults
- 7' x 5'5 " x 29"/2.13m x 1.65m x .74m
- 200 gallons/750 litres
Average Customer Rating:
4.6
out of 5
(637 Reviews)
Rating breakdown 637 reviews
5 Stars
498
4 Stars
78
3 Stars
23
2 Stars
14
1 Star
24
333 out of 356(94%)reviewers recommend this productbrand.
Customer Reviews for Jetsetter
Review 541 for Jetsetter
Average Rating:
5
/
5
We LOVE our Hot Springs Spa Jetsetter!
SWN411
from Yorkville, IL
Age:25-34
Gender:male
Yes, I recommend this product.
PostedApril 30, 2012
We purchased our Jetsetter almost two years ago when it was 4 years old from a neighbor that was moving. Since we have owned it the heating control module died which was covered under the warranty and the exterior shell was cracking which was also covered under the warranty. The ease of the warranty service was amazing and stress free. Hot Springs Spas ARE the best of the best, they are at the top of the hot tub industry. We would HIGHLY recommend Hot Springs Spas and the Jetsetter.
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
By Customer Service Hot Spring Janet, November 11, 2019
We are so happy to hear you love the Jetsetter spa!
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Review 542 for Jetsetter
Average Rating:
5
/
5
water care
Jake
from Falls County, Texas
Yes, I recommend this product.
PostedApril 28, 2012
Hot Springs is the best. The jets after 2 hours of raquetball is what I bought it for. I'm a little worried that the water care control computer seems to be not perfected as it routinely shows the water care salt system is not functioning. When I go into it the issue is usually to confirm the use level. Once that is confirmed it goes right back to functioning prorperly. Other than that it's trouble free as long as you check the water balances and keep them adjusted properly.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Steve, Customer Service, July 8, 2013
Thank you for your feedback! Our ACE System will prompt you to reconfirm your usage levels every 30 days to ensure your cell is not overworked. This is a measure to make your ACE System last as long as possible to protect your investment. Please contact us at 800-999-4688 at any time if we can assist you!
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Review 543 for Jetsetter
Average Rating:
5
/
5
Excellent hot tub for two
KatieQ27
from Boulder, CO
Age:25-34
Gender:female
Yes, I recommend this product.
PostedApril 28, 2012
We have been enjoying our Jetsetter for about a year now. I would absolutely recommend this model to everyone. It is the perfect size for two and thus is very energy efficient. We can definitely notice an increase in our electric use, but compared to other larger models, this one is very efficient. The quality of Hot Springs is unparalleled by any other brand. We have not had any issues and live in a fairly weather-intense climate. Water care is easy, and there is very little other maintenance needed. The Moto-massage is the best treat after a long day at work. This tub is the perfect size for two to stretch out, or three to sit and be social. I love that there is a place to put my feet up, sit back, relax, and enjoy the hot water. We love the jet options and the lighting options. I really don't have anything bad to say about this tub!!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 544 for Jetsetter
Average Rating:
5
/
5
Great Hot Tub Only One Problem.
Lou
from Marietta, GA
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedApril 28, 2012
Excellent hot tub. This is my second Hot Springs tub, the first lasted about 25 years. The only complaint I have about this one is the inside bottom is too slick. I have a hard time getting in and out because I slip on the smooth finish. Other than that it is an excellent unit.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
3
/
5
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Review 545 for Jetsetter
Average Rating:
4
/
5
I now own two Jetsetters
Elizabeth
from Kennebunk, ME
Yes, I recommend this product.
PostedApril 28, 2012
This is the perfect tub for one or two people! The ONLY negative I can think of is that one of the seats is a bit too deep but we've found a cushion designed for this purpose to correct this. My husband and I both love this tub.
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Janet, November 11, 2019
We are happy to hear you love the Jetsetter spa!
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Review 546 for Jetsetter
Average Rating:
3
/
5
Did not meet expectations
sunsetorchid
from Miami, Fl
No, I do not recommend this product.
PostedApril 28, 2012
I purchased my spa one year and a half ago and had to change the lcd panel as well as the circulation pump. These are parts that I would think would have a longer life expectancy. The spa is kept clean under a regular maintainance plan and is used lightly. Therefore, I was surprised to find these defects. The dealer I made the purchase from closed but the manufacturer did honor the warranty promptly and the parts and service were covered.
Comfort:
4
/
5
Quality:
2
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
2
/
5
Response from HotSpringBy HotSpringEnvoy81, Marketing, November 16, 2012
We are committed to delivering the Absolute Best Hot Tub Ownership Experience. We appreciate that you have taken the time to review your hot tub and provide us with feedback, though we are sorry you are not entirely satisified. Our customer service team reaches out directly to owners when we receive negative feedback to determine what we can do to improve the situation and better meet your expectations. If there is something more that we can do, please feel free to contact us directly at 800-999-4688 X 8432
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Review 547 for Jetsetter
Average Rating:
5
/
5
Jetsetter
David
from Ohio
Yes, I recommend this product.
PostedApril 28, 2012
My wife and I purchased our Jetsetter about a year ago! We have the salt system and it works as described. The water does look like diamonds after a whole year of use! Dialing in the system was easy when the owner of the Spa company paid us a visit and made some recommendations! The installers set it leveled and ran out as it was a Friday? That said his recommendations are spot on and all we ever do is test strip check it once a week, add a teaspoon of chlorine post use and that is it!
The jets and options are great as the spa allows one to move about into a different seat to enjoy different jets! My wife is 7 months pregnant so I am enjoying it solo where I always sit in every seat on every use!
We love the size as it fits the two of us! I compare this spa to Mercedes Benz...we have owned a few of those cars and they perform great on mile 1 and on mile 100,000! This spa is just as awesome as the day we purchased it! I would never purchase another brand!
The jets and options are great as the spa allows one to move about into a different seat to enjoy different jets! My wife is 7 months pregnant so I am enjoying it solo where I always sit in every seat on every use!
We love the size as it fits the two of us! I compare this spa to Mercedes Benz...we have owned a few of those cars and they perform great on mile 1 and on mile 100,000! This spa is just as awesome as the day we purchased it! I would never purchase another brand!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Janet, November 11, 2019
We are glad you are enjoying the Jetsetter spa!
Response from HotSpringBy Steve, Customer Service, July 8, 2013
Thank you for your feedback! Wow! It is wonderful to see your spa and ACE System delivering as advertised. We strive to offer the absolute best spa ownership experience on the planet, and never hesitate to contact us if we can improve. 800-999-4688. Thank you for your business!
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Review 548 for Jetsetter
Average Rating:
5
/
5
Great product, easy maintenance
Lawrence1
from Orlando, FL
Age:55-65
Gender:male
Yes, I recommend this product.
PostedApril 28, 2012
Our spa is just the right size for the two of us, with room enough for a couple more. I don't know how we got along without it. Monthly maintenance is a breeze, and it is great not to have that strong bromine smell you get with a lot of other spas. The cover has held up well under the relentless sun exposure. Draining the spa and replacing the water is easy too. We purchased a floor model so the price was even more reasonable.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Janet, November 11, 2019
We are happy you are enjoying your purchase of the Jetsetter spa!
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Review 549 for Jetsetter
Average Rating:
4
/
5
Love my spa
D & D
from Virginia Beach, VA
Age:55-65
Gender:male
Yes, I recommend this product.
PostedApril 27, 2012
This is my second Hot Springs tub and I have loved both of them. Our first was a family oriented tub and it was great for us and the kids and friends. Now its just the two of us, retired and enjoying life. We use our tub every nite and enjoy it tremendously.
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
3
/
5
Value:
3
/
5
By Customer Service Hot Spring Janet, November 11, 2019
We are glad to hear you love the Jetsetter spa!
Thank you! You have successfully submitted a comment for this review.
Review 550 for Jetsetter
Average Rating:
5
/
5
Wonderful!
relaxin' in 716
from Lancaster, NY
Age:35-44
Gender:female
Yes, I recommend this product.
PostedApril 27, 2012
Worth every penny! I did the comparisons to other hot tubs and I truly feel the Jetsetter was the best choice.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 551 for Jetsetter
Average Rating:
5
/
5
Great Spa.
Raoul305
from Miami, Florida
Age:45-54
Gender:male
Yes, I recommend this product.
PostedApril 27, 2012
If you need to relax, this is the perfect machine. Take my word for it.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
3
/
5
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Review 552 for Jetsetter
Average Rating:
5
/
5
Good Size for a Couple
Edog1955
from United States
Age:55-65
Gender:male
Yes, I recommend this product.
PostedApril 27, 2012
Many people buy a spa that can fit the whole neighborhood when the majority of use is by one or two people. The Jetsetter is just the right size for us. We even had another couple and their 2 small children in it once! It was a bit cozy, but we fit.
We are very happy with the quality of the spa and the local dealer from whom we purchased it. The Ace Saltwater System is the ONLY way to go!
One tip--get a "Backnobber" from the mfg or Amazon. You will triple the benefit of your soak by using this pressure tool on your back, neck and shoulders while the jets massage you in your Hot Springs Spa!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
By Customer Service Hot Spring Janet, November 11, 2019
We are happy to hear you enjoy the Jetsetter spa!
Response from HotSpringBy Steve, Customer Service, July 8, 2013
Thank you for our feedback! Sounds like the Jetsetter was a perfect choice! And yes, the ACE System is a great way to go! :) Thanks for your business.
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Review 553 for Jetsetter
Average Rating:
5
/
5
Excellent!
benber
from Brownsville, TX
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedApril 27, 2012
I shopped everywhere and very proud I selected HotSprings. The quality is incredible!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
By Customer Service Hot Spring Janet, November 11, 2019
We are happy you enjoy the Jetsetter spa!
Thank you! You have successfully submitted a comment for this review.
Review 554 for Jetsetter
Average Rating:
5
/
5
SHOULD HAVE BOUGHT IT SOONER
HOT AND RELAXED
from OHIO
Age:35-44
Gender:male
Yes, I recommend this product.
PostedApril 27, 2012
WITH THE WARM AND GENTLE SPA ACTION, IT IS THE MOST RELAXING TIME I HAVE EVER SPENT
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
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Review 555 for Jetsetter
Average Rating:
5
/
5
Love our Jetsetter
smilingturtle
from Raleigh, NC
Age:55-65
Gender:female
Yes, I recommend this product.
PostedApril 27, 2012
We have enjoyed our Jetsetter for over a year now, in all 4 seasons. It was a retirement present from my husband. We paid a bit more for the HotSpring spa, but have not regretted it at all. It is streamlined and beautiful. Jets are high-quality and adjustable. Much prettier look than lots of big, unnecessary jets. Size is great for 2 people and could have more occasionally. Lighting with color changing is great. Maintenance has been easy. Great support from Phoebe at Atlantic Spa and Billiards.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Thank you! You have successfully submitted a comment for this review.
Review 556 for Jetsetter
Average Rating:
2
/
5
Disappointed
Angry spa owner
from South Carolina
No, I do not recommend this product.
PostedApril 27, 2012
We've had our tub about a year & never had a problem. Now all of a sudden it has a leak so when we called our dealer from whom we bought the spa, lo & behold they are no longer Hot Springs dealers. It is still under warranty so we called a "dealer" who lives a good two hours from us and they couldn't come look at it for at least 3 months. We've paid out of pocket for the original seller to come look at it three different times. They've found three different leaks and it still is losing water. I don't understand how all of a sudden we can have so many leaks!! Not good Hot Springs!!!!
Comfort:
3
/
5
Quality:
1
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
3
/
5
Value:
1
/
5
Response from HotSpringBy HotSpringEnvoy81, Marketing, November 8, 2012
Thank you for taking the time to provide feedback. We are very sorry to hear that you've had these issues. We are also sorry to hear that your local dealer is no longer a Hot SPring dealer because we understand how important it is to have good local dealer support when you need it. Our customer service team are both committed to providing you with the Absolute Best Hot Tub Ownership Experience. Our customer service team tries to reach out directly to customers when we receive this type of feedback, ot determine how we can best help to resolve your issues. If you need additional support please feel free to call us at 800-999-4688 X 8432
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Review 557 for Jetsetter
Average Rating:
5
/
5
Colonel Jim Soule
Dorymates
from Napa, CA
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedApril 27, 2012
This Jetsetter is a replacement for our 1992 Jetsetter. It is the very best that we could find and we did exstensive research on a new tub. Features are far superior to any other brand that we looked at. Jim
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Janet, November 11, 2019
We are happy to hear you enjoy the Jetsetter spa and its features.
Thank you! You have successfully submitted a comment for this review.
Review 558 for Jetsetter
Average Rating:
5
/
5
Jetsetter Spa
Beau
from Los Angeles, California (San Gabriel Valley)
Age:55-65
Gender:female
Yes, I recommend this product.
PostedApril 27, 2012
We had a Hot Springs Spa (Sovereign) for 16-17 years and decided to trade it in for a smaller Hot Springs Spa for the two of us. We absolutely love it and would recommend it to anyone looking for a smaller spa that would seat 3 adults and a child comfortably. I love the new lighting on the top of the spa, all of the jets are great, and like the variety of things that you can do with the lighting. We have been using Acu Finesse to keep the water clear. To me it is a little expensive but my husband buys it online.
Overall, we love our Jetsetter Spa. Hot Springs makes a quality spa.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Janet, November 12, 2019
We are happy you are enjoying the Jetsetter spa!
Thank you! You have successfully submitted a comment for this review.
Review 559 for Jetsetter
Average Rating:
5
/
5
A Couple of Oldies
Hachisan
from Henderson,NV
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedApril 27, 2012
Our 2nd jetsetter and we use it at least 3 times a week yearround. Nothing to maintain and extremely comfortable. Highly recommend for any couple.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Janet, November 12, 2019
We are happy to hear you have been enjoying the Jetsetter spa!
Thank you! You have successfully submitted a comment for this review.
Review 560 for Jetsetter
Average Rating:
5
/
5
Heaven
Froggy
from Sarasota, Fl.
Age:Over 65
Yes, I recommend this product.
PostedApril 27, 2012
This is my second jetsetter. I love the intimacy of the tub, sharing it only with my wife. Watching the stars under the Sarasota sky, is truly heaven. Hotsprings make the best product ever. !
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Janet, November 12, 2019
We are so glad you are enjoying the Jetsetter spa!
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