Customer Reviews for Highlife® Jetsetter
Highlife® Jetsetter
- 3 adults
- 7' x 5'5 " x 29"/2.13m x 1.65m x .74m
- 200 gallons/750 litres
Average Customer Rating:
4.6
out of 5
(637 Reviews)
Rating breakdown 637 reviews
5 Stars
498
4 Stars
78
3 Stars
23
2 Stars
14
1 Star
24
333 out of 356(94%)reviewers recommend this productbrand.
Customer Reviews for Jetsetter
Review 601 for Jetsetter
Average Rating:
5
/
5
2nd Jetsetter
Spa lover
from Florida
Age:55-65
Gender:female
Yes, I recommend this product.
PostedMay 29, 2011
Replaced a 25 year old Jetsetter spa. They are wonderful!!!!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Janet, November 14, 2019
We are glad to hear you chose the Jetsetter for a second time!
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Review 602 for Jetsetter
Average Rating:
5
/
5
Best Purchase Ever
Buzz
from Acton, CA
Age:55-65
Gender:male
Yes, I recommend this product.
PostedMay 28, 2011
We did a lot of research on spas before making the decision to go with Hot Springs. This particular model fits our needs exactly and is very comfortable for the two of us. It's easier to maintain than we thought it would be, the temp is always consistent and the increase in our utility bill was hardly noticeable.
We use the spa mostly in the winter months and it's cold here.
We use the spa mostly in the winter months and it's cold here.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 603 for Jetsetter
Average Rating:
5
/
5
THE Best Spa
Tiffy
from So California
Age:55-65
Gender:male
Yes, I recommend this product.
PostedMay 27, 2011
After much research and after more than a year of use, we determined that we purchased the best spa available.
As far as maintenance, there is noting to it; and the energy cost is minimal, even for California.
As far as maintenance, there is noting to it; and the energy cost is minimal, even for California.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 604 for Jetsetter
Average Rating:
3
/
5
cheaply made for lots of money!!
tammy
from tyler,tx
Age:45-54
Gender:female
No, I do not recommend this product.
PostedMay 26, 2011
had the repairman out here 4 or 5 times due to light problems within the first 6 mos. had to wait for parts that were bad (on this new spa!) and then deal with the other problems it had.. just go with a cheap on is what i would say. that $7,000 was way to much to pay!!
Comfort:
3
/
5
Quality:
1
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
3
/
5
Value:
1
/
5
Response from HotSpringBy HotSpringEnvoy, Marketing, November 16, 2012
We are committed to delivering the Absolute Best Hot Tub Ownership Experience. We appreciate that you have taken the time to review your hot tub and provide us with feedback, though we are sorry you are not entirely satisified. Our customer service team reaches out directly to owners when we receive negative feedback to determine what we can do to improve the situation and better meet your expectations. If there is something more that we can do, please feel free to contact us directly at 800-999-4688 X 8432
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Comments (1)
Etspa
Tyler, Texas
Jetsetter repairs
Posted June 23, 2011
Tammy,
If you would, please contact East Texas Spa so that we can address any issue you may have with your spa. We can find no record of a light issue on any Jetsetter sold here going back three years, nor any records of multiple service calls on any jetsetter. Once you contact us we will do everything in our power to get you satisfied with your spa. Although the spa is man-made and can have problems, we keep our service department manned with trained staff and a complete inventory of parts just in case a problem arises. Thank you for your input, and we want you to know your satisfaction is our utmost concern. Thank you again, and we look forward to serving you.
East Texas Spa 903-561-7565
If you would, please contact East Texas Spa so that we can address any issue you may have with your spa. We can find no record of a light issue on any Jetsetter sold here going back three years, nor any records of multiple service calls on any jetsetter. Once you contact us we will do everything in our power to get you satisfied with your spa. Although the spa is man-made and can have problems, we keep our service department manned with trained staff and a complete inventory of parts just in case a problem arises. Thank you for your input, and we want you to know your satisfaction is our utmost concern. Thank you again, and we look forward to serving you.
East Texas Spa 903-561-7565
+1point
1of 1voted this comment as helpful.
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Review 605 for Jetsetter
Average Rating:
5
/
5
Great spa
Deb25
from Eugene, OR
Age:55-65
Gender:female
Yes, I recommend this product.
PostedMay 26, 2011
My Jetsetter is my 2nd Hot Springs Spa and I am very happy with the ease of operation and improvements made. My first spa lasted 25 years and was still going strong but was not as easy to use as my new spa. The Everfresh system is quite simple to use and it's so nice not to have the chlorine or bromine smell. I like it a lot.
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
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Review 606 for Jetsetter
Average Rating:
4
/
5
water and energy
Lisa911
from Lorain, Ohio
Age:45-54
Yes, I recommend this product.
PostedMay 26, 2011
As long as it is only my husband and I that use the spa...the water is easy to manage...as soon as another person or group of persons uses the spa, the water goes haywire...cloudy, ph and alkalynity, and bromine levels go out of wack! Have some issues with the temp always running two degress higher than what we have it set at, a jet blew out within the first two weeks, and our electric bill is much higher than was projected (tho we do use spa a lot, and with all the water clarity issues we had, I ran many "clean" cycles! Aside from these issues...I love the spa's comfort! Love the "moto massage!" Do wish the seats were not SOOOOOOO deep! I am probably too short and too light
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
2
/
5
Energy Efficiency:
2
/
5
Value:
3
/
5
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Review 607 for Jetsetter
Average Rating:
5
/
5
Happy With Purchase
ssinkovi
from Tucson AZ
Age:55-65
Gender:male
Yes, I recommend this product.
PostedMay 25, 2011
I am a Very Satisfied Owner! I compared several before choosing my Jetsetter and am still satisified.
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
By Customer Service Hot Spring Janet, November 14, 2019
We are glad t hear you are happy with your purchase of the Jetsetter spa!
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Review 608 for Jetsetter
Average Rating:
5
/
5
Fantastic Investment!
The Preacher
from New York
Age:55-65
Gender:male
Yes, I recommend this product.
PostedMay 25, 2011
The Jetsetter is absolutely perfect for us. It was just the right size to fit in our breezeway, and with only my wife and I now home, it is exactly what we needed. Being the size that it is makes it much cheaper to heat and maintain. At first my wife did not believe that she would want to use it very much, but that changed immediately. Now she likes to use it with me nearly every day and we both enjoy it immensely. It has given us a new time to communicate, not to mention the pure relaxation as well as the romantic moods created by the great light displays. I believe the duo-moto massage especially, along with all of the other jet positions, has improved our health. Our Chiropractic Doctor has said that we seem to be in better shape with less need for his services since we started using our Hot Spring Jetsetter tub. It is the most fantastic home improvement that we could have chosen!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Janet, November 14, 2019
We are happy to hear the Jetsetter fits your needs perfectly!
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Review 609 for Jetsetter
Average Rating:
5
/
5
great
becky34211
from bradenton, fl
Age:35-44
Gender:female
Yes, I recommend this product.
PostedMay 25, 2011
this little spa is great-user friendly, easy to use, easy to clean, easy to maintain...great spa for 2 people!!!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 610 for Jetsetter
Average Rating:
5
/
5
Real 'bang for yor buck'
'Cowboy'
from Saint Cloud, MN
Age:55-65
Gender:male
Yes, I recommend this product.
PostedMay 25, 2011
Ten to twenty minutes in our Hot Springs spa is the perfect way to relax after a tough day or to get the blood going first thing in the a.m. The jetsettter is perfect size for the two of us.....and it operates economically since we only heat a couple hundred gallons of water, Never tire of sitting in the 'massage seat' with the jets running up & down my back....AAAAAHHHHHHH!!!! We both really love our spa!!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Janet, November 14, 2019
We are glad to hear you are enjoying the Jetsetter spa and it helps you relax after a tough day!
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Review 611 for Jetsetter
Average Rating:
5
/
5
my hotsprngs
moria
from north Cal
Age:55-65
Gender:female
Yes, I recommend this product.
PostedMay 25, 2011
this is my 2nd hotsprings my first one I had for 21yrs so it as a no brainer to get another one.I gave my old one to my friend and she is still using it
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
By Customer Service Hot Spring Janet, November 14, 2019
We are happy to hear you purchased another Hot Spring spa!
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Review 612 for Jetsetter
Average Rating:
4
/
5
JetSetter vs. 20 yr-old Classic
no name
from Durango, CO
Age:Over 65
Yes, I recommend this product.
PostedMay 25, 2011
I like the jets in the JetSetter... But because of the large 'Humps" it can be unnecessarily hard to move around. The Classic was easy for this 84 year-old to move around. The JetSetter doesn't hold the temperature as I well as I had hoped nor as well as the Classic... maybe because it has 100 gallons less water. Had thought the digital temp control would be more accurate than the Classic's idiot number system. The water does stay very, very clear... but ph is difficult to keep in the correct range.
All in all it is a very good hot tub.
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 613 for Jetsetter
Average Rating:
5
/
5
Love our hot tub!
Patsy
from Burlington VT
Age:55-65
Gender:female
Yes, I recommend this product.
PostedMay 25, 2011
This hot tub is just awesome - you can work just about every part of your body (or at least I do). I have lots of aches and pains and I"m like a noodle when I finish in the tub. I'm in it at least 4-5 times per week - even in winter. Skies are just beautiful at night. Works great also before I go to golf - loosens up all the muscles, etc.
Just love it :)
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 614 for Jetsetter
Average Rating:
5
/
5
This is a very nice small tub...
FunintheTub
from Lewiston, Ca.
Yes, I recommend this product.
PostedMay 25, 2011
This tub is great for two people... heats up quick, maintenance and utility costs are low. Unfortunately, the circulation pump went out on the unit after about a year, but was completely replaced at no charge to me whatsoever. Would have liked a couple jets for some calf / thigh action on the lounge, but it is what it is. I would still purchase it again if I could go back in time... it's hard to say that about a lot of things! I have had several tubs in the past, and this is by far the best built. I think the circulation pump going out so soon was a fluke.... (I hope). Extra nice not to have to run a dedicated 220v line out to the tub. Simple 110v connection was great (still has to be dedicated).
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
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Review 615 for Jetsetter
Average Rating:
4
/
5
GOOD SPA
COWBOY
from ENID OK
Age:45-54
Gender:male
Yes, I recommend this product.
PostedMay 25, 2011
Have enjoyed our jetsetter for 3 years with no complaints.
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
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Review 616 for Jetsetter
Average Rating:
5
/
5
The Best gift I have ever given myself
Coastside Bonnie
from Moss Beach, CA
Age:Over 65
Gender:female
Yes, I recommend this product.
PostedMay 25, 2011
Whether its morning noon or night, my Spa is always ready to refresh and relax me. Whether the sky is lit by thousands of stars or overcast with morning fog, it does not matter. Sheer luxury and a fountain of joy await, first hidded by a safety cover only to reveal spine tingling bubbles that soothe and stimulate . This is the best gift I have ever given myself and it keeps on giving day after day!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 617 for Jetsetter
Average Rating:
5
/
5
How great it is.
ramon68
from virginia
Age:Over 65
Gender:male
Yes, I recommend this product.
PostedMay 25, 2011
One of the best purchases my wife and I have ever made. Coldest day I ever used it was 16*F.What a rush.And my aching muscles enjoy it.After working out,cutting grass,piddling around in the yard,or after a round of golf.I had my old reliable.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 618 for Jetsetter
Average Rating:
4
/
5
She got the house, I got the TUB!!
Jim
from Phoenix, AZ
Age:35-44
Gender:male
Yes, I recommend this product.
PostedMay 25, 2011
The tub is one of the best investments I ever made. A soak in the tub about two hours before bed and I am out like a light. Starting the day in the tub with some coffee is also excellent. OK, any time of day is tub time. It is amazing how refreshed I feel after getting out of the tub. Maintenance is easy with the ozone and silver-ion features. I estimate it costs me about $10-$15 a month to run the tub. It is well worth it.
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
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Review 619 for Jetsetter
Average Rating:
4
/
5
Good overall purchase but some deficiencies
abc
from Meridian, ID
Age:35-44
Gender:male
Yes, I recommend this product.
PostedMay 25, 2011
This is my first spa so I don't really have much to compare it to other than vague recollections of other people's spas. I've had it almost 3 years without any major problems except the 4 Hydrojets seem to be poorly designed and don't really turn that easily even after having them take it in for warranty work last summer. The motor for the jets seems loud to me and I'm not able to listen to music, at a decent volume, with them running. I wired it 220 and my power bill has stayed steady on level pay. I think the tubs are built well but I'm glad our local dealer is solid and provides good support, as I did have to have those jets worked on. I'm disappointed in the quality of construction with respect to the jets but everything else seems to be holding up really well.
Comfort:
5
/
5
Quality:
3
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
3
/
5
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Review 620 for Jetsetter
Average Rating:
5
/
5
Great Spa
J and C
from So Cal
Yes, I recommend this product.
PostedMay 25, 2011
We looked at a lot of spas before we bought our Jetestter II. The number and versatility of the jets were of great importance to us. We didn't just want them to blow on us and the Jetsetter II has it all, neck, feet, back (upper and lower) and spine. Including amazing control of the air flow. It is so easy to keep clean and maintenance is a breeze.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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