Customer Reviews for Highlife® Jetsetter
Highlife® Jetsetter
- 3 adults
- 7' x 5'5 " x 29"/2.13m x 1.65m x .74m
- 200 gallons/750 litres
Average Customer Rating:
4.6
out of 5
(637 Reviews)
Rating breakdown 637 reviews
5 Stars
498
4 Stars
78
3 Stars
23
2 Stars
14
1 Star
24
333 out of 356(94%)reviewers recommend this productbrand.
Customer Reviews for Jetsetter
Review 121 for Jetsetter
Average Rating:
5
/
5
2nd hot springs spa.
MJS
from Siesta Key, Florida
PostedApril 29, 2019
We live in Massachusetts and Siesta Key, Florida. Have a hot springs spa in Massachusetts which is 28 years old and still running. Therefore when we decided to purchase a hot tub in Florida, we were drawn to the hot springs spas. The jetsetter is a 3 person tub, ideal for two. Very comfortable, great jets, very easy water care. Cover gets on and off via a mechanism which makes moving the cover extremely easy to use(quite an improvement). Use it almost daily, have had it for two months and love it.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
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Review 122 for Jetsetter
Average Rating:
5
/
5
Awesome Experience
CJP
from Gig Harbor
Age:55-65
PostedApril 27, 2019
Knowledgeable, professional salesperson made this an easy decision. High quality hot tub, with fantastic Salt water sustem.
So enjoyable to use, refreshing, relaxing.
WE love it!!!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 123 for Jetsetter
Average Rating:
5
/
5
Excellent Investment
Relaxed1
from Campbell, NY
Age:45-54
PostedApril 26, 2019
We've had our Jetsetter now for approximately 4 months. I don't believe we've missed more than 7 days that we haven't been in it. It's a high quality spa. Highly recommend anyone to purchase this unit.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Janet, May 6, 2019
It's so great to hear you're enjoying your Jetsetter. Thank you for your review.
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Review 124 for Jetsetter
Average Rating:
5
/
5
fantastic purchase
BernieB
from Cardiff
Age:55-65
PostedApril 20, 2019
I have not looked back. It was the best decision ever made. Although if I could have afforded a bigger spa I would have gone for it.
We have had excellent customer service from the word go. Thank you to the staff at Hot springs Cardiff and Chepstow.
We have had excellent customer service from the word go. Thank you to the staff at Hot springs Cardiff and Chepstow.
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Janet, Customer Service, April 23, 2019
It's wonderful to hear you've had great service and are enjoying your new hot tub. Thank you for sharing!
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Review 125 for Jetsetter
Average Rating:
5
/
5
Quality of Lifesaver!!
Brandon
from Mansfield, OH
Age:25-34
PostedApril 17, 2019
My wife and I are both in our 30s. I have chronic back pain and she has fibromyalgia. This hot tub has provided an opportunity to get some relief and a chance to spend quality time together. Without the hot tub, our lives would be incredibly different. Thank you to Hot Springs for improving our lives.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
Response from HotSpringBy Janet, Customer Service, April 23, 2019
We're so glad to hear you are getting some relief from soaking in your Jetsetter Spa! Thank you for sharing your story with us.
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Review 126 for Jetsetter
Average Rating:
5
/
5
Most enjoyable hot tub!
Build1
from Santa Rosa, CA
Age:35-44
PostedApril 4, 2019
I love my Hot Spring spa. The saltwater system makes it so easy to care for and makes our soaking so nice. No more chemical smell. Water is always beautiful. Enjoy it with coffee in the morning. Enjoy connecting with my wife without our devices in the evening. It’s the best!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 127 for Jetsetter
Average Rating:
5
/
5
Jetsetter is awesome
CGA
from Stamford,. CT
Age:Over 65
PostedApril 3, 2019
moved from a larger Watkins spa to the Jetsetter and love it, especially since dis no longer live at home and usually only two of us are in it. 5 years and no problems.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 128 for Jetsetter
Average Rating:
4
/
5
Great small spa
Dorothy
from Tisbury, MA
Age:55-65
PostedMarch 15, 2019
We have been enjoying our hot tub almost nightly. The only problem we have had so far is one of the jet covers unscrewed without stopping at the "fully open" position and came off in my hand. Our dealer checked it and found nothing amiss. Just advised us to be careful when opening them because they would all do that. We are working on getting the chemical "routine" down, but it's not very complicated. Some more specific written instructions would be helpful for new owners. The spa is attractive and seems to be well made. We chose it based on reviews and general consensus that Hot Spring makes a quality product.
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
3
/
5
Value:
3
/
5
Response from HotSpringBy Janet, Customer Service, April 11, 2019
Thank you for your review, first-time hot tub ownership does take a little getting used to, but it sounds as though you've had great help and the quailty of Hot Spring Spas always shines through.
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Review 129 for Jetsetter
Average Rating:
5
/
5
Jetsetter..my "goto" spot for unwinding!
MDennis
from Prattville, AL
Age:25-34
PostedMarch 3, 2019
My 2011 Jetsetter is a performer that offers that "go-to" spot to unwind after daily life with 7-year old twin girls. It relaxes all of us and settles us in the evenings.
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Janet, Customer Service, April 11, 2019
Thank you for sharing your photos of your Jetsetter, what a great place to wind down with the family in the evening. Enjoy!
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Review 130 for Jetsetter
Average Rating:
5
/
5
Back in the Spa Again
ArrowGirl
from Georgia
Age:55-65
PostedFebruary 16, 2019
It's been a few years since we owned a spa and wanted to get a top quality spa this time. Looked at other brands and decided on the Hot Springs Jetsetter. We are very happy with our choice. The back massager is especially nice. The salt system makes water maintenance easier.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Janet, Customer Service, April 11, 2019
We are so glad you chose a Hot Spring Spa. Ease of use is an important feature. Thank you.
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Review 131 for Jetsetter
Average Rating:
5
/
5
Very Relaxing and Soothing!!!!
Todd65
from Neche, ND
Age:55-65
PostedJanuary 28, 2019
We have been contemplated a hot tub for a long time and now we did it and have not regretted it one minute. So relaxing.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Janet, Customer Service, April 10, 2019
Glad to hear you're enjoying relaxing in your Jetsetter.
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Review 132 for Jetsetter
Average Rating:
5
/
5
Very happy first-time owner
PeterK
from Seattle, WA
Age:45-54
PostedJanuary 7, 2019
Have now owned our Jetsetter tub for a little more than two months. I use the tub every single morning, and I enjoy my mornings so much more now (my wife takes a dip about three times a week). We bought from Olympic Hot Tub in Seattle because they get great service reviews, and I really wanted a company that would stand behind their product. We selected the saltwater option because my wife wanted water that was softer on her skin and didn't reek of chlorine. She's very happy with the saltwater. As a first-timer, learning about proper water-care was a challenge that proved frustrating at times, but I know what I'm doing now.
Comfort:
5
/
5
Quality:
4
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
By Customer Service Hot Spring Janet, February 20, 2019
Thank you for the great review, we are happy to hear you're enjoying the saltwater system!
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Review 133 for Jetsetter
Average Rating:
5
/
5
Great purchase
Yankee27
from Hagerman, ID
Age:Over 65
PostedJanuary 7, 2019
This is the 4th Hot Spring spa we have owned. We keep going back because they are the best.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Janet, February 20, 2019
Your 4th Hot Spring? That's great to hear, thank you.
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Review 134 for Jetsetter
Average Rating:
5
/
5
Tub Number 12
Douglas
from Albuquerque, NM
Age:55-65
PostedJanuary 4, 2019
I have purchased and had friends and customers of mine buy a lot of hot tubs over the decades. I spent the time trying out many tubs before concluding that HotSprings is the top of the line best tub for me, for both performance and quality. I ride mountain bikes and play ice hockey and I use my tub every day, sometimes twice a day for over 25 years. The warranty speaks for the quality of the tub. I have had a few things break or stop functioning, which is to be expected, but they were fixed for free under warranty. I don't want some X-Brand tub breaking down then finding out the company is out of business. CONCLUSION: The HotSprings jets are by far the most therapeutic out there and they work to loosen me up and keep me going. I look forward to that hot massage when I wake up.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
By Customer Service Hot Spring Janet, February 20, 2019
Thanks for the great review, 25 years of quality and great service too, we're glad you bought a Caldera Spa too.
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Review 135 for Jetsetter
Average Rating:
5
/
5
we love our spa
Keith66
from Springfield, MA
Age:Over 65
PostedJanuary 1, 2019
we use our spa when ever we can. It makes us look forward to coming home every day. It melts our daily stress away.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
By Customer Service Hot Spring Janet, February 19, 2019
We're so glad you look forward to time in your Jetsetter at the end of the day! Thank you for the review.
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Review 136 for Jetsetter
Average Rating:
5
/
5
Amazing!
Monty
from Port Charlotte, FL
Age:35-44
PostedDecember 23, 2018
We just traded in our old Hot Springs 90's Grandee for a new Jetsetter. We were looking for something smaller, updated, but one that was still as powerful as what we were used to. We found it in the Jetsetter. And we went for the gray-ish wood tone and silver base, also upgraded to the salt system. Absolutely amazing, we love everything about it! Highly recommend Hot Springs Spas and the Jetsetter!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 137 for Jetsetter
Average Rating:
4
/
5
Jettsetter a great replacement for my 20+ yr old Hot Springs tub
Bernie
from Half Moon Bay
Age:55-65
PostedNovember 30, 2018
Love my new Jetsetter. It's a huge leap in features from my 20+ year old tub. The quality of construction has really improved as well.
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
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Review 138 for Jetsetter
Average Rating:
1
/
5
Stopped Working after 12 months
Phernell
from Potland, Oregon
Age:45-54
PostedNovember 21, 2018
My Jet Setter Spa is no longer working after 12 months. We change our water monthly, clean our filters every 2 weeks and use it 1 once per week. We now receive a message "Protect Mode" and the temp with cold water in it reads 155 degrees. my previous Morgan Spa we had for 8 years with zero issues. Is anyone else having this or similar problems?
Comfort:
4
/
5
Quality:
1
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
2
/
5
Value:
1
/
5
Response from HotSpringBy Chelsea, Customer Service, November 30, 2018
Thank you for your review. I see that we have spoken with you about this situation through Facebook, and your Hot Spring dealer will be assisting in addressing this issue. Please keep us posted on that service call turns out!
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Review 139 for Jetsetter
Average Rating:
4
/
5
Oasis at home
helena24
from norfolk, va
Age:55-65
PostedNovember 18, 2018
after work and stress of life, we can't wait to relax in our hotspirng any time of year.
Comfort:
5
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
3
/
5
Value:
4
/
5
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Review 140 for Jetsetter
Average Rating:
5
/
5
It has changed our lives!
Nancy3665
from Bradenton, FL
Age:55-65
PostedNovember 11, 2018
I can't tell you how much we not only enjoy our hot tub but how it has changed our lives. My husband and I are very active seniors. Tennis, walking, gardening and doing most of our own home maintenance. But with age comes a lot of aches and pains and arthritis. Add to that my husband has had both knees replaced and recently injured his shoulder playing tennis. Our new hot tub has allowed us to continue all of our favorite activities. We usually start our day with a cup of coffee in the hot tub and we feel ready to start our busy day. At the end of the day, we enjoy the hot tub (often with a glass of wine), which helps us to relax and wind down. I don't know how we ever got along with out it!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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