Customer Reviews for Highlife® Jetsetter

Jetsetter

Highlife® Jetsetter

  • 3 adults
  • 7' x 5'5 " x 29"/2.13m x 1.65m x .74m
  • 200 gallons/750 litres
Average Customer Rating:
4.589 out of 5
4.6
 out of 
5
(637 Reviews)
Open Ratings Snapshot
Rating breakdown 637 reviews
5 Stars
498
4 Stars
78
3 Stars
23
2 Stars
14
1 Star
24
333 out of 356(94%)reviewers recommend this productbrand.
Customer questions and answers:
7 Questions | 6 Answers
Customer Reviews for Jetsetter
Review 141 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Exellance

Customer avatar
TAZ18
from Spokane, WA
Age:55-65
PostedNovember 9, 2018
We researched on line before we went to the store. Our experience with sales, install, education was excellant. The tub was placed where we wanted it too! I go in 4-6 times a week. I sleep much better, We had a 1980s model, what a difference. Maintenance is so easy with this one. The jests on this model are outstanding.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 142 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Great product

Customer avatar
CM
from california
Age:55-65
PostedOctober 24, 2018
This is a great spa, the Jetsetter 3 person spa is the perfect size for our smaller yard. Looks beautiful, and love the optional audio system.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 143 for Jetsetter
Average Rating:  
4 / 5
4 / 5

Great and enjoyable tub

Customer avatar
DMykala
from Redmond Oregon
Age:55-65
PostedOctober 21, 2018
I have enjoyed my Jetsetter very much since installation. It heats up extremely fast and maintains it's temperature very well. It has a lot of power and circulation. I find it to be a very comfortable spa. In fact, it has so much power I do have to turn the Jets down to a more comfortable pressure personally. It has a lounge chair on one side which I use after I turn the Jets off. I love the transcendent lighting that you can change or leave off. This is a good spa for two.
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
By Customer Service Hot Spring Chelsea ElamNovember 9, 2018
I'm am delighted to hear you are loving your new Jetsetter! The lighting is such a fun feature to include in your soak, and I'm glad you've played with the settings to find just the right jet pressure for your needs.

Happy hot tubbing! hotspring_brand
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Review 144 for Jetsetter
Average Rating:  
3 / 5
3 / 5

Not as powerful as my Vita

Customer avatar
Joe
from Waukesha, Wisconsin
Age:45-54
PostedOctober 6, 2018
The main seat for the Moto is too low for me. I’m 5’6” and it’s a good 5 inches too low for me. It’s definitely the low end of this series. Hopefully I will be satisfied when winters comes. I wish all of the jets were more powerful.
Also, I would not recommend this hot tub to anyone who has a hard time getting up from sitting on the floor. I’m in pretty decent shape and it’s a little hard to get out of the tub from the seats because it’s so low.
Comfort:  
3 / 5
3 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
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Review 145 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Friends recommended and we agree

Customer avatar
Terry
from Portland, OR
Age:55-65
PostedSeptember 22, 2018
Our friends have the same hot tub model, a few years older, and they love it. We agree. One minor inconvenience is that we wish there was more than one place for a person to sit mostly out of the water and cool off, but we realize it's a small hot tub.
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
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Review 146 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Second hot spring spa

Customer avatar
Gundy
from Minnesota
Age:Over 65
PostedSeptember 20, 2018
The first one we had for 33yrs I would not be able to stand up straight if it wasn't for the spa. It is truly a godsent. We just bought a new one. Figured we were about due for an upgrade☺
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
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Review 147 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Very Happy!

Customer avatar
Sarge1962
from Rantoul Il
Age:55-65
PostedSeptember 6, 2018
I am a first time hot tub owner and I had a lot of questions for Matt and his staff at Ohana Hot tubes Urbana Illinois They did me right by suggesting the Jetsetter I am a 56 year old man with a fused neck and a bad shoulder and the Jetsetter has helped me get back motion in my shoulder and neck. And has done wonders for my aches and pains. Thanks Matt.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
By Customer Service Hot Spring Chelsea ElamSeptember 11, 2018
Wow, I am so glad your hot tub was able to bring you some relief to your neck and shoulder. It is amazing what soaking in hot water can do for your body. Your Hot Springs dealer certainly helped you make a fantastic choice! Thank you for your review, happy hot tubbing! hotspring_brand
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Review 148 for Jetsetter
Average Rating:  
5 / 5
5 / 5

2nd model and still Loving it.

Customer avatar
Sarconastic
from Shenandoah ,Iowa
Age:45-54
PostedAugust 29, 2018
We started out with a "Free" HotSpot SS model if there is ever such a thing. After a few :-) repairs it has been an amazing Hot Tub and we use it year around. We recently upgraded to the HotSpring Jetsetter JJ model. What a world of difference. The old 1999 model is a great way to start out, now we want more features and a little more luxury. The old girl is going to my son, she still has a lot of life left in her.
We have sat in the old tub in here in Iowa when it was 15 below zero, snow collecting on your head , wine glass in hand and enjoy it so much it is crazy. All that with a simple 115V model. The new JJ is 220 capable so the heater Will keep up even better. But it works jsut fine on 110V as well.
We are looking to more years of Spa enjoyment. Next ill be looking at that model that has the Cooling unit built in, Coolzone I think it is, as in the summer we drain down and refill to have a refreshing cool dip. That'll be a few years down the road though.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring Chelsea ElamSeptember 5, 2018
Wow, so glad to hear you found the perfect upgrade for your family with the Jetsetter spa, and your SS model is still going strong for your son. It sounds like you have the perfect place to relax each evening no matter the weather. While the Coolzone feature isn't able to be added to the Jetsetter, it is available for most Highlife and Limelight hot tubs, giving you the option for a cool dip or warm soak no matter the time of day. Thank you for taking the time to leave your review. I hope you enjoy your new spa for many years to come!

Happy hot tubbing! hotspring_brand
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Review 149 for Jetsetter
Average Rating:  
5 / 5
5 / 5

love my new hot tub

Customer avatar
Bill
from Portland, OR
Age:55-65
PostedAugust 29, 2018
My wife and I replaced our old Jettsetter, which had developed a leak in the internal plumbing and was going to be expensive to fix, with a new one. It arrived a couple of days ago and we are very happy with the new unit. It's comfortable to sit in and the new jets seem even better than the ones in our older model. looking forward to many years of happy use.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
By Customer Service Hot Spring Chelsea ElamSeptember 5, 2018
I am sorry to hear your older Jetsetter had a leak, but it is great to hear you're loving your new model. I hope you enjoy your spa for many years as well!

Happy hot tubbing! hotspring_brand
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Review 150 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Second hot spring spa

Customer avatar
Gundy
from Minnesota
Age:Over 65
PostedAugust 28, 2018
The first one ,we had for 33 yrs. Used it as a trade-in. Went from a five person to a three person. Empty nesters and didn't need such a big one anymore. I suffer from chronic back pain and it allowed me to stay vertical. They have been a blessing for the last 30+ yrs. Am sure it will work for me for the next 25 -30 yrs.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring Chelsea ElamSeptember 11, 2018
Thank you for being a loyal Hot Spring customer! I hope you enjoy your new Jetsetter for many years to come, and keep getting the relaxation and recuperation needed for your back pain.

Happy hot tubbing! hotspring_brand
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Review 151 for Jetsetter
Average Rating:  
2 / 5
2 / 5

Not powerful, Not enough jets

Customer avatar
Bobru
from MA
PostedAugust 14, 2018
I wanted a small tub, just for myself to ease the chronic pain in my spine. For starters, this tub really only has one flow level...and it would be the lowest in my dream spa. Despite being pretty pricey, there are no water displays. Why they couldn't have thrown a couple in, I don't know. The biggest fail for this spa is the fact that there are only jets for your back. ZERO jets for your legs. Very disappointing. If you want to hit your calves, you have to stand up and contort yourself against the jets. The up and down moving station is okay; but it would be a lot better with 3 streams, rather than 2. It goes on either side of your spine; so, once again, you have to move yourself back and forth to hit your spine. The two other stations are okay, again, at full strength, not enough for my liking. One has 3 jet setups, the other 4. The spinning jets on the 3 station are pretty cool; but, again, not strong enough. The 4th station seems to be an afterthought. One stinking jet down by your lower spine. I would like this spa a LOT better if it had moving jets for the legs, like it does for the back. All in all, I give it a C-. It has not given me any mechanical problems; but I wish I had bought something else.
Comfort:  
3 / 5
3 / 5
Quality:  
3 / 5
3 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
1 / 5
1 / 5
By Customer Service Hot Spring Chelsea ElamAugust 22, 2018
Thank you for your feedback! With so many different options from jet types and locations, to water features and lights, spread across different spa models, I recommend testing different models at your spa dealership to find the right style, design, and fit for your use.

The larger jets can open further to increase the pressure by turning the face of the jet. You can also turn the smaller air control valve to increase pressure on the smaller jets and the moto massage back jet. This may help get the pressure you need. If you have any questions on how to increase your jet pressure, please feel free to call us at 1-800-999-4688 ext 8432. I hope your do enjoy your new Jetsetter and that it helps to bring you some pain relief! hotspring_brand
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Customer avatar
Anonymous
Agree, not powerful enough!
Posted November 22, 2023
Even with all jets opened up completely, this tub is lacking on jet power! Compared to previous Jetsetter models, this one is a disappointment. We want our previous tub back. Too bad it started leaking and the insulation is sprayed in, so it is not feasible to repair leaks.
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Review 152 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Great 2 Person Spa

Customer avatar
larry
from Prescott AZ
Age:Over 65
PostedAugust 9, 2018
I know it says 3 person, but that would be tight. However it is a great two person Spa. Easy to keep water correct, quiet, energy efficient, good looking
If I had to make a complaint it would be the jet speed is not variable. would be nice to have a high and low setting
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 153 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Check on many and selected JetSetter

Customer avatar
Gregb
from Sarasota, FL
Age:55-65
PostedAugust 4, 2018
I looked at many different hot tubs and liked the Hot Spring. Real helpful having Paul to answer all my questions locally. No pressure. Straight up guy.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 154 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Remarkable quality

Customer avatar
EmperorNorton
from San Francisco
Age:55-65
PostedJuly 28, 2018
We have had our Jetsetter since 2013. Ours it a 220V unit, placed on our roof deck in San Francisco. I am most appreciative of the superb insulation. We use the tub at 104℉, then turn it down when done. Most nights here are in the 60° range, yet the tub will hold its heat, usually still >100℉ 48 hours later. Maintenance is very straightforward, especially with the new ceramic filters. Even the cover is holding up well after five years out in the weather.
I am trying to think of a negative to balance all this praise but I really can not. I have never owned a hot tub before, I worried about energy use and keeping it clean and sanitary. The Jetsetter is easy to keep clean and very well insulated.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 155 for Jetsetter
Average Rating:  
5 / 5
5 / 5

We love our new Jetsetter

Customer avatar
Ron
from Dawsonville, Ga
Age:Over 65
PostedJuly 4, 2018
We really love the compact size of the Jetsetter, fits perfectly on our screened patio. Easy to get in and out, 115V plugged right into our existing wiring. Easy to maintain with the ACE system.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring Chelsea ElamSeptember 6, 2018
The Jetsetter is a fantastic choice, especially when limited on space. I am so glad you are loving the spa. Thank you for your review!

Happy hot tubbing! hotspring_brand
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Review 156 for Jetsetter
Average Rating:  
5 / 5
5 / 5

A MUST HAVE PURCHASE!

Customer avatar
Merc88
from pocola. ok
PostedJune 8, 2018
I actually look forward to getting up early for work now because I start my day in my jetsetter and it re-sets my whole mood for the day! wish I would of purchased sooner!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring Chelsea ElamJuly 11, 2018
What a perfect way to start your day! I know it is much easier to get out of bed and face the day when your hot tub is ready and waiting for you. I hope you continue to enjoy a morning soak for years to come!

Happy hot tubbing! hotspring_brand
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Review 157 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Nothing feels better than 20 minutes in a Jetsetter

Customer avatar
Snappy
from Bismarck ND
Age:55-65
User submitted photo
PostedJune 7, 2018
The Jetsetter spa is the perfect personal hot tub experience for me and Mr. Right. We use it several times a week. Sometimes early mornings with coffee and some evenings we relax and unwind from the days activities and watch the sunset over the Missouri River. It’s always hot (104-105) and holds the temp even while enjoying it in freezing weather! Every Jetsetter seat position has different powerful rotating jets and feels fabulous! We purchaset it 8 months ago and we haven’t needed to change the water. It’s so easy to take care of because of the salt water system and auto cleaning cycles. In all these months, Mr. Right has removed the filters three times, soaked them over night in our utility sink, then ran them through the rinse cycle in the dishwasher. Testing strips are easy and accurate to keep the water soft and clear. I have wanted a hot tub for years but didn’t want the spike in the electric bill I was sure to see every month here in North Dakota. Much to my surprise and satisfaction this spa is truly energy efficient! From November through May the increase in our electric bill averaged just 80 cents a day ... and we lit up strings of Christmas lights around the house this year well into February because enjoying a hot water massage in our Jetsetter spa under colorful holiday lights is way cool!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring VanessaJune 8, 2018
WOW! Thank you for your glowing review and fabulous picture.
Glad to know you are enjoying your spa.
Happy Hot Tubbing! hotspring_brand
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Review 158 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Best for the money

Customer avatar
Bobtgolf
from Sacramento, CA
Age:Over 65
PostedMay 30, 2018
We wanted a 2 person spa and reviewed many. The reviews and web info on Hot Springs was compelling. One we made contact with the Rocklin Store - Nick and the entire staff were helpful and friendly.
They did not use high pressure sales they wanted to make sure we got what we needed..
The Jetsetter is awesome, very easy to maintain and use. The message bar is great.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring Chelsea ElamJuly 10, 2018
Thank you for your review! I am delighted to hear you had a great shopping experience and are enjoying your new Jetsetter hot tub. I agree the moto massage jet feels fantastic. I hope you continue to enjoy your spa for many years to come.

Happy hot tubbing! hotspring_brand
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Customer avatar
Deb K
CA
Foot Jets
Posted June 1, 2018
Does your Jetsetter provide strong foot jet therapy? How strong would they be for a short person (5'2").
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Review 159 for Jetsetter
Average Rating:  
4 / 5
4 / 5

Long Time Coming

Customer avatar
TR
from Long Island
Age:55-65
PostedMay 19, 2018
A Hot Tub has been on our wish list for some time. I am very pleased with our decision to go with the Hot Spring Jetsetter.
Comfort:  
4 / 5
4 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
By Customer Service Hot Spring VanessaJune 24, 2018
Thank you for your review. Happy to know you are enjoying your spa. The Jetsetter is a great spa.

Happy Hot Tubbing! hotspring_brand
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Review 160 for Jetsetter
Average Rating:  
5 / 5
5 / 5

We love our Hotspring spa

Customer avatar
Chad42
from Stratford,CT
Age:35-44
PostedApril 29, 2018
We’ve had our hot tub for 3 years now and have to admit we thought the novelty would wear off after the first year. Not at all! We use it at least 3 times a week, all year round and it’s the perfect size for two to relax and unwind.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring Chelsea ElamMay 11, 2018
So glad to hear you are loving your hot tub! It is the perfect place to unwind at the end of your day. I hope you continue to enjoy for many years to come. Happy hot tubbing! hotspring_brand
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