Customer Reviews for Highlife® Jetsetter

Jetsetter

Highlife® Jetsetter

  • 3 adults
  • 7' x 5'5 " x 29"/2.13m x 1.65m x .74m
  • 200 gallons/750 litres
Average Customer Rating:
4.589 out of 5
4.6
 out of 
5
(637 Reviews)
Open Ratings Snapshot
Rating breakdown 637 reviews
5 Stars
498
4 Stars
78
3 Stars
23
2 Stars
14
1 Star
24
333 out of 356(94%)reviewers recommend this productbrand.
Customer questions and answers:
7 Questions | 6 Answers
Customer Reviews for Jetsetter
Review 161 for Jetsetter
Average Rating:  
4 / 5
4 / 5

Great purchase.

Customer avatar
Rita55
from South Dakota
Age:Over 65
PostedApril 15, 2018
Downsized from six person tub, that I had for ten years, to smaller three person. Very happy with it. Love sitting in it before bed. Very relaxing and go to bed toasty warm.
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring VanessaMay 2, 2018
Soaking in your spa before bed is better than a warm glass of milk. I am sure it's very relaxing. Thank you for your review.

Happy Hot Tubbing! hotspring_brand
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Review 162 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Love my spa

Customer avatar
bsf44
from depew, ny
Age:35-44
PostedApril 15, 2018
I upgraded from a 15 year old Jetsetter that was still working perfectly, just to get the ACE salt system and I absolutely love it. Easiest water care ever, so glad I upgraded
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring VanessaMay 2, 2018
Hello Love my spa.

Thank you for being a loyal Hot Spring owner.15 years is a good amount of time to have a spa. Congratulations on your new spa and may you enjoy it for may more years to come.

Happy Hot Tubbing! hotspring_brand
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Review 163 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Excellent product - Very therapeutic

Customer avatar
doug45
from Englewood, FL
PostedApril 12, 2018
My wife and I recently purchased a "Jetsetter" spa from Hot Springs Spa in Sarasota. This is a very high quality product - well engineered, easy to maintain and a great relief for sore and aching muscles. Everyone we dealt with was friendly and knowledgeable. We couldn't be happier with our purchase. Five stars all around!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring VanessaApril 26, 2018
Thank you for your glowing review. I will make sure that the dealer in Sarasota hears about it too. The Jetsetter is a fantastic spa. I am glad to know you and your wife are enjoying hot tub soaking.
Happy Hot Tubbing! hotspring_brand
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Review 164 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Best investment i have ever made!!

Customer avatar
shelly
from temecula
Age:45-54
PostedMarch 26, 2018
Best investment I ever made!!
I use my spa for chronic illness and I wish I had bought this spa years ago!!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring VanessaApril 15, 2018
I am glad to hear that spa therapy has been beneficial for you. Thank you for your review.
Happy Hot Tubbing! hotspring_brand
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Review 165 for Jetsetter
Average Rating:  
4 / 5
4 / 5

Very nice tub

Customer avatar
Tc
from Pulaski ms
Age:45-54
PostedMarch 18, 2018
Tub is very relaxing, controls are easy to use an self explanatory, I’m a big man an only thing that I would like a little deeper water level if I had it to do it over.
Comfort:  
5 / 5
5 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
By Customer Service Hot Spring Chelsea ElamMarch 27, 2018
Thank you for your review! I am happy to hear you are enjoying your new hot tub! hotspring_brand
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Review 166 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Love my hot tub!

Customer avatar
Squirt925
from Claremont, NC
PostedFebruary 27, 2018
So glad we purchased this hot tub. Use it every day.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
By Customer Service Hot Spring Chelsea ElamMarch 7, 2018
I am happy to hear you are enjoying your new hot tub. A daily soak can do wonders! Thank you for your review! hotspring_brand
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Review 167 for Jetsetter
Average Rating:  
5 / 5
5 / 5

works great

Customer avatar
sbaker951
from salt lake city, utah
Age:55-65
PostedFebruary 3, 2018
we had a different band before our jetsetter and the jetsetter so much better than the one we had before very easy to take care low maintenance and i tell ever one i know who are looking for a hot tub that i would get a HotSpring and you will be very happy with it i know we are
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring VanessaFebruary 6, 2018
Thank you for your review and recommendation. Having been a spa owner for many years your comparison and review is appreciated.

Happy Hot Tubbing! hotspring_brand
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Review 168 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Every Day

Customer avatar
TomRN
from Watertown, NY
Age:55-65
PostedJanuary 28, 2018
I use my jetsetter pretty much every day and when I can not (am out of town,etc.) I am just waiting for the moment that I can get back to it.
It has served me well, as did the Jetsetter I had before this one. Most importantly, I had a service issue that I addressed with the manufacturer and not only was my problem solved, but my expectations of them were way exceeded. I am an RN and believe me the physical and mental stress relief is just what the doctor ordered! When you purchase a Hot Springs spa, I feel that you are in partnership with the manufacturer to get the best possible experience with your spa. Can't say enough!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
By Customer Service Hot Spring VanessaFebruary 5, 2018
Thank you for your review and for being a loyal Hot Spring owner. The work you do is honorable and must be taxing. I am glad that soaking in your spa allows you the relaxation that you need.
Thank you for all of the great work that you do.
Happy Hot Tubbing! hotspring_brand
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Review 169 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Great!

Customer avatar
Toni
from Lafayette, IN
User submitted photo
PostedJanuary 13, 2018
This has been a very good purchase for us. We use it almost daily.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring VanessaJanuary 19, 2018
Hello Great!

Thank you for your post. Happy to hear that you are enjoying your spa almost daily.

Happy Hot Tubbing! hotspring_brand
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Review 170 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Best gift ever!

Customer avatar
Chrissy
from Carthage, NY
Age:35-44
PostedDecember 28, 2017
I love my jet setter and will upgrade with another one when I am ready!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring VanessaDecember 29, 2017
Hello Best Gift ever!
Thank you for your review. The Jetsetter is a great compact spa. We will be here when you are ready for a larger spa.
Happy Hot Tubbing! hotspring_brand
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Review 171 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Easiest thing ever!

Customer avatar
Hottubber
from Davenport, IA
Age:25-34
PostedNovember 30, 2017
Always hot and ready. Ace Salt System makes it clear and ready every day. Also I have not really noticed my electrical bill going up!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 172 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Absolutely Love Our Spa!!!

Customer avatar
TandC1
from Ft Walton Bch, FL
Age:Over 65
PostedNovember 20, 2017
We've enjoyed a Jet-Setter 2-3 person Spa since 1998 when we purchased a new home - and had it put indoors in MA and the outside of it was of real redwood. We left it for the new owners then when we sold the home in 2010. We purchased a new Jet-Setter in 2011 from Pensacola Pools for our FL home and the improvements over time amazed us - we absolutely love it! We sold that home in Spring '17 and had it stored by the installer and just closed on our newly constructed home and can't wait to unpack and then have our spa back & re-located with us - we missed it so much. We use it year-round almost daily and the new spa is so easy to maintain it's a piece of cake (and ohhh - the joy and comfort it brings to us is incredible - hydrotherapy is so soothing)!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 173 for Jetsetter
Average Rating:  
4 / 5
4 / 5

Love It

Customer avatar
Skipowder
from Los Alamos
Age:Over 65
PostedNovember 16, 2017
Both my wife & I love it only problem is friends coming over..:-)
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
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Review 174 for Jetsetter
Average Rating:  
1 / 5
1 / 5

Jettrsetter

Customer avatar
M8ke
from Ogilvie mn
Age:45-54
PostedOctober 8, 2017
Bought this hot tub with a one year warranty it leaked after 6 months took them 2 months to fix it they exchanged it for a different one now that one just had the heater go out so in 20 months we had the main board go out the Heater relay board the whole tub and now a heater just to expensive to run
Comfort:  
4 / 5
4 / 5
Quality:  
1 / 5
1 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
1 / 5
1 / 5
By Customer Service Hot Spring VanessaOctober 11, 2017
Thank you for your review. I am currently working with your dealer. I understand that you purchased a 16 year old pre-owned spa, with a one year warranty. I am sorry that your spa is in need of service even after it was replaced with a comparable spa. Working together I am sure that we will be able to get your spa in working order. Please look for an email from me. Thank you for your time and I look forward to working with you soon. hotspring_brand
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Review 175 for Jetsetter
Average Rating:  
1 / 5
1 / 5

A Lemon of a Hot Tub

Customer avatar
GoldenDad
from Belmont, NH
Age:55-65
PostedSeptember 18, 2017
For an indoor hot tub, anything and everything has gone wrong with this Jetsetter mechanically. We have had to replace just about all the major components over 7 years. it has been out of commission more than working properly. The moto-massage has been broken most of the time, even after repair. The water chemistry was nowhere equal to our previous Jetsetter. We have mold on the inside of the cover and around the vinyl of the tub. Our late 1990's never had this problem. We are so dissatisfied with our Hot Springs that we will never buy another one. Our tub is for pain relief so it's even more crucial that it work properly. Out of 5 stars, this is a 1-poor.
Comfort:  
5 / 5
5 / 5
Quality:  
1 / 5
1 / 5
Ease of Water Care:  
1 / 5
1 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
1 / 5
1 / 5
By Customer Service Hot Spring VanessaSeptember 19, 2017
I am truly sorry to hear that you have had service issues for your spa. I would like to know more about your spa and it's service history. I will email you to learn more and see how I can help. Thank you for your post. I look forward in working with you soon. hotspring_brand
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Review 176 for Jetsetter
Average Rating:  
5 / 5
5 / 5

The ONE purchase you will never regret for yourself!

Customer avatar
ShellieBean
from Prattville AL
Age:25-34
PostedJuly 17, 2017
The Jetsetter is the perfect spa for personal use that will benefit you everyday! From overstressed to being blessed, you will never regret owning this spa!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy CatherineHot Spring Spa StaffJuly 19, 2017
Thank you for your review! We are happy to hear your Jetsetter provides you with so much comfort. Thank you for being a part of the Hot Spring family.
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Review 177 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Satisfaction

Customer avatar
Aussie
from Michigan
PostedJuly 13, 2017
This is our second HotSprings due to a move. The first (Prodigy) never had any issues/problems for the 10 years we owned the unit. Purchased another unit (Jetsetter) based on that build quality. Hopefully it will last as long.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy CatherineHot Spring Spa StaffJuly 19, 2017
Thank you for being a member of the Hot Spring family for so long! We hope you love your Jetsetter just as much as you loved your Prodigy. Happy hot-tubbing!
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Review 178 for Jetsetter
Average Rating:  
5 / 5
5 / 5

This spa is a breeze!

Customer avatar
Rick
from Mission, Kansas
Age:55-65
PostedJuly 11, 2017
We purchased the JetSetter a few months ago and have used it quite a bit. Even in the summer months it is relaxing and therapeutic. The purchase and set up was completely painless as The HotSpring guys took care of everything. They provided a complete tutorial on water care. We have the Ace water care system and it is totally idiot proof. The water is crystal clear with very little attention. Thanks Ryan, for a totally great experience!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy CatherineHot Spring Spa StaffJuly 19, 2017
We are so happy that your installation experience was such a great experience. It sounds like your Jetsetter is your perfect spa! We wish you many years of happiness in your hot tub.
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Review 179 for Jetsetter
Average Rating:  
4 / 5
4 / 5

Easyness

Customer avatar
nini
from LAS VEGAS NV
Age:55-65
PostedJuly 8, 2017
very easy to operate economical and comfortable need to know more about functions of the remote and means the 'summer' setting
Comfort:  
4 / 5
4 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy ChelseaCustomer ServiceJuly 19, 2017
Thank you for your review! It is great to hear you are enjoying your new spa, and I am happy to provide additional information regarding your spa settings. I will reach out to you directly so we may discuss the spa controls further.

Happy hot tubbing!
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Review 180 for Jetsetter
Average Rating:  
5 / 5
5 / 5

Once again!

Customer avatar
Max
from battle ground wa
Age:45-54
PostedJune 29, 2017
Just purchased our second Jetsetter! Great product!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy CatherineHot Spring Spa StaffJuly 5, 2017
Thank you for being a member of the Hot Spring family for so long! We so appreciate your loyalty. Enjoy your new spa! Thanks for your review.
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