Customer Reviews for LimeLight Pulse
LimeLight Pulse
- 7 adults
- 7'5" x 7'5" x 38" / 2.26m x 2.26m x .97m
- 445 gallons / 1,685 liters
Average Customer Rating:
4.4
out of 5
(376 Reviews)
Rating breakdown 376 reviews
5 Stars
259
4 Stars
55
3 Stars
20
2 Stars
23
1 Star
19
50 out of 69(72%)reviewers recommend this productbrand.
Customer Reviews for Pulse
Review 201 for Pulse
Average Rating:
5
/
5
Kudos
Kathy
from 14700 Bowers Dr. NW
Age:Over 65
PostedJuly 12, 2018
Just want to give Kudos to / for Randal at your Plymouth location. I can call him with the dumbest questions and am treated with extreme patience! Thank you,
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Review 202 for Pulse
Average Rating:
5
/
5
Quality and performance
gslpro
from Holden, MA
Age:45-54
PostedJuly 6, 2018
Like a fine automobile, the fit, finish, and feel of the Hot Springs Spa is quality through and through. If you are going to spend the money, get something that will last you for years to come.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 203 for Pulse
Average Rating:
5
/
5
We love our Pulse
bskj123
from Napa CA
Age:55-65
PostedJuly 2, 2018
we are really enjoying our new Pulse spa, we are using it every day and it is always clean and clear. We have had other types of spas in the past so we are thrilled with the ease of use with the HotSprings spa.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Chelsea Elam, September 6, 2018
Welcome to the Hot Spring family! It feels so great when you can jump into clean, clear, and hot water every day. I hope you continue to enjoy your Pulse spa for many years to come!
Happy hot tubbing!
Happy hot tubbing!
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Review 204 for Pulse
Average Rating:
5
/
5
pulse hot tub love it.
islandbound
from Franklin Maine
Age:55-65
PostedJune 28, 2018
The tub is more then we could ever hope for , very enjoyable.
Thank you
Willis Paine Jr.
Comfort:
4
/
5
Quality:
3
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
By Customer Service Hot Spring Chelsea Elam, July 30, 2018
Thank you for your review! I hope you continue to enjoy your hot tub for many years.
Happy hot tubbing!
Happy hot tubbing!
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Review 205 for Pulse
Average Rating:
5
/
5
Lots of leg room
hubbnj56
from Kennewick, WA
Age:55-65
PostedJune 25, 2018
We love the spa, the jets and the leg room. We have had nothing but trouble maintaining the water. We had had the spa 7 weeks. We've had to take samples to the dealer 9 times. It's cloudy. There are 6 employees there. I've had 6 different sets of instructions. We were told to empty the water at the 5 week mark and start over. We only use Spa Guard chemicals. I did speak with the manufacturer this morning and am going to try something new. AGAIN!!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
2
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
By Customer Service Hot Spring Chelsea Elam, July 30, 2018
Yikes, I am sorry to hear of your water struggles! With so much variation between water sources, and spa usage, it is possible to come across a variety of water care methods. I know it can sometimes be a bit of a bear to find the right method for your usage, but I am sure we can help in finding the right balance of chemicals for your spa water. If you are still having difficulties, please give us a call! 1-800-999-4688 ext 8432
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Review 206 for Pulse
Average Rating:
5
/
5
Best purchase
Keechie
from Windsor,On
Age:45-54
PostedJune 9, 2018
Glad I purchased this hot tub Shopped around a lot and couldn't be more happier I love the Ace Salt System so much easier to maintain.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Chelsea Elam, July 11, 2018
Thank you for your review! So glad to hear you are enjoying your hot tub and Ace salt system.
Happy hot tubbing!
Happy hot tubbing!
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Review 207 for Pulse
Average Rating:
5
/
5
Quality and Comfort - All year long
Willbo1965
from Mukilteo, WA
Age:45-54
PostedJune 1, 2018
We have owned our spa since August 2017 and have used it several days a week every since, even over the winter months. It replaced an older spa of a different brand that quit working right after we moved in back in 2011. It is easy to maintain and it really helps when we are tired and sore. My daughter had a hip injury that required physical therapy. She would come home and relax in the spa for 30 minutes and it helped her a lot.
We are very pleased with the quality, comfort, and reliability of our spa and the excellent support from Jon and his team at our local store.
Thank you!
We are very pleased with the quality, comfort, and reliability of our spa and the excellent support from Jon and his team at our local store.
Thank you!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Chelsea Elam, July 11, 2018
It sounds like you have the perfect place to rest and recoup! I am glad to hear you are enjoying your new spa and it was able to bring some relief after your daughters injury. I am sure you will continue to enjoy hot tubbing year round for many years to come!
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Review 208 for Pulse
Average Rating:
3
/
5
So far so not...
BrianAndChristine
from Eagle, Idaho
Age:45-54
PostedMay 18, 2018
The day they brought our spa was very exciting. We felt like we paid a premium price, but we were getting a premium product and there were lots of encouraging promises about support and service after the sale.
While the install team was amazing, unfortunately, no one ever showed up to teach us how to establish and maintain the water quality, so one month later, our hot tub looks, feels, and smells pretty much like any other. The install ;team took a water sample back with them, but we never heard anything about it after that.
We tried to follow the video instructions and product labels, however there are certain conditions that don't seem to be addressed by any instructions. Plus, our starter kit contains things that aren't mentioned anywhere, and things the video says we need weren't included, and of course, we're not sure what to do.
Sales people at the store are very helpful, but when I go there, I don't know what questions to ask and I keep coming home with the wrong stuff.
Comfort:
5
/
5
Quality:
4
/
5
Ease of Water Care:
1
/
5
Energy Efficiency:
3
/
5
Value:
2
/
5
By Customer Service Hot Spring Chelsea Elam, May 25, 2018
Thank you for your review. I am sorry to hear you have not had a full teaching opportunity to learn how to manage your hot tub water. I know when first starting out, water chemistry can feel like a bit of a bear, but I am sure we can get your water fresh and clean to match your beautiful surroundings. I appreciate your honest feedback, and I will contact you directly to discuss your water care further. Please also feel free to call us here at Customer Service with any questions, 1-800-999-4688 ext. 8432.
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Review 209 for Pulse
Average Rating:
5
/
5
25th Anniversary Present!!
JimK
from Papillion
Age:45-54
PostedMay 12, 2018
CJ and the team at Continental Pool and Spa were awesome! We decided to invest in a Hot Spring Spa instead of taking a vacation, best decision ever! Thanks for making our anniversary the best ever as we plan to celebrate it every time we step foot in our new Pulse!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Vanessa, June 24, 2018
WOW!! What a fabulous anniversary present.
The Hot Spring Pulse is beautiful spa. Thank you for your review and for letting us know about the great service you received from Continental Pool and Spa.
Happy Anniversary and Hot Tubbing!
The Hot Spring Pulse is beautiful spa. Thank you for your review and for letting us know about the great service you received from Continental Pool and Spa.
Happy Anniversary and Hot Tubbing!
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Review 210 for Pulse
Average Rating:
4
/
5
Enjoying our new Hot Tub
Scott
from Atlanta, GA
Age:45-54
PostedMay 9, 2018
We just had our Lime Light Pulse SPA deliver last week. We have been in it every day. This is our second Hot Tub and choose a Hot Spring product because of it quality and best warranty in the market. The Hot tub was very easy to learn to operate and really did not even have to reference the owner's manual. We added the Bluetooth system which syncs up with our smartphones/ IPad. It works well and the sound is better than I expected. The water features are very well thought out and the operation is very easy to figure out. As I stated earlier this is our second hot tub purchase and we had our last one for 13 years so when you do the math and amortize the cost of ownership per year it is very cost effective.
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
By Customer Service Hot Spring Vanessa, May 18, 2018
Thank you for being a loyal Hot Spring owner. You are correct most Hot Spring owners have their spas for many years. Giving hot tubbers fun out door hot water therapy. Happy to hear that you are enjoying your new Pulse.
Happy Hot Tubbing!
Happy Hot Tubbing!
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Review 211 for Pulse
Average Rating:
5
/
5
We Love our new spa!
Annlud
from Clive, Ia
Age:25-34
PostedApril 28, 2018
WE have used our tub at least every other day if not every day since we have gotten it. It is a great way to relax at the end of a long day and enjoy the outdoors. We are so happy we bought this when we did
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
By Customer Service Hot Spring Chelsea Elam, May 11, 2018
Hot water, jets, and fresh air is an awesome combination, and a great way to wind down and relax at the end of your day. I am glad you're enjoying your new hot tub. Thank you for your review!
Happy hot tubbing!
Happy hot tubbing!
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Review 212 for Pulse
Average Rating:
4
/
5
Good value, spacious and comfortable but confusing controls
Felipe
from Mountain View, CA
Age:45-54
PostedMarch 14, 2018
I just started using my Pulse spa and I am very pleased overall. The installation went smoothly and start-up was very straight forward. The spa is very comfortable, spacious, good looking and overall a very good value. Several usability issues kept me from giving it a 5 star rating. The pulse has two jet pumps, a diverter valve and several flow control knobs, none of which make any sense whatsoever. The manual has one page showing the diverter positions, but it's not helpful because the diagrams are not clear at all. Things also change when you adjust the other knobs, which they don't tell you about so you can't tell which one does what. No logic whatsoever. The flow control knobs sometimes don't seem to work at all. Also, the diverter knob feels wiggly when you turn it, almost as if it were coming loose or broken and there are no markings on the shell to show the correct set positions. You can leave it in the middle and think that it's doing something. It may or may not engage which whatever plumbing is inside until you turn it to the right position (it rotates 360 degrees). Pure guesswork. It's frustrating. It also only works with the jet pump 2, so if that's not running you think the valve stopped working all together -as it already feels like it's broken. The actual control panel is nice and easy to use. The next issue is that the water care instructions I received from Hot Springs do not match what it says in the manual, especially if you are using the silver ion cartridge, so it's caused me some confusion regarding the use of MPS for example, which the manual tells you to use with the cartridge but MPS was not included in my kit, vs. enhanced shock, which WAS included in my kit. So I have to call Hot Springs again to get clarification. Regarding the design, there is a step inside the spa on the control panel side that is convenient to access the spa but inevitably people sit on the control panel as they are coming in and out and sometimes sit or lean on the buttons or the display turning things on or off accidentally. We'll see how long the display lasts if that's the abuse it gets when using the spa. Lastly, the lights. They are cheesy but still fun. The color wheel is dumb. The colors cycle and they turn off when they complete the cycle and then on again. It's annoying because it blinks when it cycles. The water feature is really nice and relaxing. The energy efficiency is only given in standby mode. It's pretty useless information since most of the power is consumed when it's heating and pumps are running. I don't know how efficient it really is but I can see 5kW spikes when the heater turns on! Ease of water care is TBD since it's new, and so is long term reliability. Everything else is top notch quality (so far), including the cover..
Comfort:
5
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
3
/
5
Value:
4
/
5
By Customer Service Hot Spring Chelsea Elam, March 26, 2018
Thank you for your review! I am happy to hear you are enjoying your spa. With the number of jets in the hot tub, there can be a bit of a learning curve to find the right valve configuration for you. We want to ensure you are comfortable and confident in controlling your jets and water. Please feel free to give us a call with any questions you may have at 800-999-4688 ext 8432.
Happy hot tubbing!
Happy hot tubbing!
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Review 213 for Pulse
Average Rating:
2
/
5
Water Issues from beginning
Bucketlist3
from Fraser CO
Age:55-65
PostedFebruary 23, 2018
Installed in November 2016. Purchased from Bear Dance Spas in Fraser Colorado. We are first time owners of any hot tub so we were beyond excited to have this at our vacation home in the mountains. Started noticing white flakes in water. Thought the fix was to drain and refill numerous times at our cost. Nope! In August 2017 it was decided by Bear Dance and you all that their were issues with these pipes that was causing this. The solution was to drain again and treat with a cleanser and let sit for 10 days unused. Still having the same issue now! Bear Dance has informed us they are having this same issue with many of your tubs out here! We are not out here very often so it is maddening to have to deal with this on our vacations. Bear Dance has been fabulous throughout this but you all have admitted that this is an issue and we expect some sort of resolution! Not happy campers (or hot tub users!)!!!
Comfort:
2
/
5
Quality:
1
/
5
Ease of Water Care:
1
/
5
Energy Efficiency:
1
/
5
Value:
1
/
5
By Customer Service Hot Spring Vanessa, March 1, 2018
I am sorry to hear that your spa is not operating as it should. I will contact your dealer and see what I can do to help. I will also email you to learn more about this issue. Thank you for your post. I look forward in working with you soon.
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Review 214 for Pulse
Average Rating:
5
/
5
Old one out new one in and loving it
happy
from Hampshire
PostedFebruary 12, 2018
Having had our previous tub for 17 years with minimal maintainace required ,due to the exterior finally collapsing we went looking for another one. We went to the Botley branch, knowlegable staff, friendly team and discovered that we had actually purchased our previous tub from this family run business (previously spaform) , Hoping for another 17 years of minimal maintance tubbing!. Thank you Michael.
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Response from HotSpringBy Chelsea, Customer Service, March 15, 2018
Thank you for your review and for being a part of the Hot Spring family. I hope you continue to enjoy many more years of easy happy hot tubbing!
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Review 215 for Pulse
Average Rating:
5
/
5
Best choice we made
Cs96
from Southern Maryland
Age:55-65
PostedJanuary 19, 2018
Deciding to purchase the HotSpring Pulse was the perfect choice for us after comparing other brands. The ACE system and Audio package has made our hot tub experience even more enjoyable. I would highly recommend both
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
By Customer Service Hot Spring Vanessa, January 19, 2018
Thank you for your review. The ACE is a great way to keep your water clean and healthy. Along with the tunes of your choice while relaxing in your Pulse spa...sounds like a great spa experience.
Happy Hot Tubbing!
Happy Hot Tubbing!
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Review 216 for Pulse
Average Rating:
2
/
5
Nice Pulse- sides are poorly designed.
TO
from Warren, Michigan
Age:55-65
PostedJanuary 8, 2018
We have owned the pulse tub for just over 5 years- with mostly good experience. The side panels all started to warp soon after it was installed according to the repair guy they were designed badly and almost all similar tubs do the same thing eventually. Replacement panels were installed from Watkins under warranty- they came out of the shipping box slightly warped - what can you do? They warp enough that critters came come and go as they please. I believe the fastener design to maintain the "clean" look of no fasteners showing that allows the panels to warp in my opinion. Just after the warranty expired 5 years 3 months the jets started to shut off- had service come out, and diagnosed it to be a pump- a replacement was installed on an extremely cold day, tech left before I could refill the tub, left the tub until weather got better the next week and have the SAME problem- tub just shuts off after the second push of the "jets" button.
Comfort:
4
/
5
Quality:
2
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
2
/
5
Value:
3
/
5
By Customer Service Hot Spring Vanessa, January 10, 2018
Hello Hot Tubber. Thank you for your review. I am truly sorry to hear that your spa is in need of service. I spoke to your dealer and a new pump is being sent for replacement. I also talked to them about the side panels. It is not normal to have panels warping. I will email you to learn more about this issue so we can work on the next steps in getting your spa in working order. I look forward in working with you soon.
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Review 217 for Pulse
Average Rating:
5
/
5
Easiest Spa to Care For
MrBillGA
from Marietta, GA
Age:Over 65
PostedNovember 27, 2017
We love our Hot Springs Pulse Spa. We've owned three spas over the last 25 years. You can't always take them with you when you move! This is our first Hot Springs Spa. It is the easiest spa to care for we've ever owned. The Ace Salt Water System is worth every penny we paid for it. The water quality and feel of the water is unbelievable, far superior to chlorine or bromide. Being seniors, this spa really helps to soothe those aches and pains brought about age and things you should not have done when you were much younger. Gotta go, time for a quick soak before I tackle some yard work!!!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 218 for Pulse
Average Rating:
5
/
5
We love our Pulse
Ray
from Avon, CT
Age:55-65
PostedNovember 19, 2017
We've had our Pulse for a little over a year now. New England winters get nasty, however last winter was much more tolerable with our Pulse. Hot tubbing in a snowstorm is amazing. Winter still sucks here in CT, but it sucks a little less now!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 219 for Pulse
Average Rating:
5
/
5
Great investment
job29
from New York, NY
Age:45-54
PostedOctober 31, 2017
My wife and my kids and i love going into the spa each night. The amount of room, and the quality of the spa are great.
Comfort:
5
/
5
Quality:
4
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
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Review 220 for Pulse
Average Rating:
5
/
5
First Purchase
PinkyD76
from Millbury, MA
Age:35-44
PostedOctober 14, 2017
After wanting to purchase a hot tub for couple years, we finally started our search. The Pulse was the tub for us! The variety of jet positions is excellent. Coming from a person who has lower back issues, I found two seating positions that offering the massage my body needs. Plenty of room and excellent atmosphere. I highly recommend this type and manufacture.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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