Customer Reviews for LimeLight Pulse

LimeLight Pulse

7 adults
7'5" x 7'5" x 38" / 2.26m x 2.26m x .97m
445 gallons / 1,685 liters

Average Customer Rating:

4.4

out of

(376 Reviews)

Rating breakdown 376 reviews

5 Stars

259

4 Stars

3 Stars

2 Stars

1 Star

50 out of 69(72%)reviewers recommend this productbrand.

Customer Reviews for Pulse

Review 301 for Pulse

Average Rating:

5 / 5

Bob

from Eagleville, PA

Age:Over 65

PostedFebruary 20, 2016

Problems at start up. Water quality and maintenance has improved.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

4 / 5

Value:

5 / 5

By Customer Service Hot Spring Vanessa, February 23, 2016

Hello Bob.

Thank you for your review. Sounds like things are running smoothing now and that you are enjoying your spa. If Customer Service can be of some help please let us know. We can be contacted at 80-999-4688 x4175.

Happy Hot Tubbing! hotspring_brand

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Review 302 for Pulse

Average Rating:

5 / 5

Pulse - Great all around spa

Tub1

from Columbus, Ohio

Age:35-44

PostedJanuary 20, 2016

We have had our Limelight Pulse for over 2 years now and couldn't be more pleased. Transitioning my water care habits from my old tub to this one took time to get used to. I have only had 1 issue, a fitting coming out of one of the jet pumps to the circulation pump fatigued and broke. Luckily I had stuff to plug it so it didn't empty the contents of the tub. Also lucky that service from Scioto Valley was able to come out the next morning and install a new fitting.

I would happily purchase another Hot Spring spa and highly recommend the brand to my friends and family.

Comfort:

4 / 5

Quality:

4 / 5

Ease of Water Care:

2 / 5

Energy Efficiency:

3 / 5

Value:

4 / 5

Response from HotSpringBy Vanessa, Customer Service, January 21, 2016

Thank you for your review and recommendation.

I am happy that your dealer was able to service your spa so quickly. Water care can take some getting use to however, it sounds like now you have the hang of it.

If Customer Service could be of assistance we can be contacted at 800-999-4688 x 8342

Happy Hot Tubbing!

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Review 303 for Pulse

Average Rating:

5 / 5

Love it !

Eskimo

from Alaska

Age:45-54

PostedJanuary 13, 2016

Wish we wouldn't have waited so long to purchase! So relaxing !!

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

Response from HotSpringBy Ben, Customer Service, January 15, 2016

Hi Eskimo!

Haha, no kidding! Very excited to hear you went for it, with the Limelight Pulse... wishing you many years of happy hot-tub soaking!

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Review 304 for Pulse

Average Rating:

5 / 5

Great tub

from White plains , New York

Age:35-44

PostedJanuary 13, 2016

Great value, quality,great customer service.
Had some issues in the beginning with Ace system but was quickly corrected by dealer

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

Response from HotSpringBy Ben, Customer Service, January 15, 2016

Hi Ef - Thank you for your candid feedback! Should you ever need help, your local dealer is a great resource for any concerns with your spa or the Ace Saltwater system! You can also contact our customer service team at 800.999.4688, press ext 8432, to speak with any of our knowledgeable reps!

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Review 305 for Pulse

Average Rating:

5 / 5

Awesome!

TheGolden

from AZ

Age:55-65

PostedJanuary 13, 2016

Got a great deal on the Pulse from the HotSpring dealer! The Pulse gives total comfort and relaxation. Easy to operate and water maintenance easy, too!

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

Response from HotSpringBy Vanessa, Customer Service, January 16, 2016

Hello Awesome!

Thank you for your review.Glad to hear that you are enjoying your Hot Spring Pulse.

Happy Hot Tubbing!

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Review 306 for Pulse

Average Rating:

5 / 5

Great purchase, but....

IslanderSpa

from DFW

Age:35-44

Gender:male

Yes, I recommend this product.

PostedDecember 29, 2015

I've own the Pulse for 10 months then tonight as I was shutting down the jets whare n the entire system shut down and the control panel went to flashing red, Protection Mode. After shutting down the power from breaker box and tu Ning power back on, spa performs like normal.

Will follow up with local dealer.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

Response from HotSpringBy Vanessa, Customer Service, January 7, 2016

Thank you for your review.

Working with your dealer is the best way to go. If you should need Customer Service we can be reached at 800-999-4688 x8432

Happy Hot Tubbing!

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Review 307 for Pulse

Average Rating:

5 / 5

Pulse Hot Tub

Toto

from Watertown, MA

Age:45-54

Gender:male

Yes, I recommend this product.

PostedDecember 21, 2015

We purchased a Hot Tub, the Pulse model, this past year. We love it. Great for entertaining and or quality time together with my spouse. We live in New England and love using more in the cooler weather now than in the summer.

Highly recommend this model if you are a looking for something a bit bigger.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

4 / 5

Value:

5 / 5

Response from HotSpringBy Vanessa, Customer Service, December 29, 2015

Thank you for your review and recommendation. Winter Hot Tub soaking is fabulous. Glad that you are enjoying your spa year around with friends and family.

Happy Hot Tubbing!

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Review 308 for Pulse

Average Rating:

5 / 5

Awesome Pulse - Recommend

chilli

from chillicothe, il

Age:45-54

Yes, I recommend this product.

PostedDecember 6, 2015

We highly recommend this hot tub!!! Great jets, easy to regulate water, comfortable seating. Comfortable for a couple or company! This is our 2nd hottub-we wanted more jets this time. This was a great investment-we use it twice as often as we used our old hottub.

Comfort:

5 / 5

Ease of Water Care:

4 / 5

Value:

5 / 5

Response from HotSpringBy Vanessa, Customer Service, December 10, 2015

Hello Awesome Pulse.

Thank you for your review and recommendation. Love hearing that your are enjoying your spa, especially from veteran spa owner like yourself.

Happy Hot Tubbing!

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Review 309 for Pulse

Average Rating:

5 / 5

Best hot tub ever!!!!

Sandy

from plainview ny

Age:45-54

Gender:female

Yes, I recommend this product.

PostedNovember 20, 2015

Our pulse was better than we had hoped for!! We use it every day, sometimes am and pm!!!
PS...our families even love using it.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

3 / 5

Energy Efficiency:

4 / 5

Value:

5 / 5

Response from HotSpringBy Vanessa, Customer Service, December 2, 2015

Hello Best hot tub ever!!!!

I think its great when families can enjoy the spa together. It is a wonderful way for us to put the smart phones down and connect with each other. Creating great family memories :)

Happy Hot Tubbing!

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Review 310 for Pulse

Average Rating:

5 / 5

So Happy with our Pulse

JackieL

from La Crosse, WI

Yes, I recommend this product.

PostedNovember 18, 2015

We have had our Pulse with the Salt system for about 7 months now and love it. We just (Oct. 2015) cleaned and refilled it for winter use. We had a hard time getting the salt system to kick in so they sent out a technician to trouble shoot for us. I guess we needed a new sensor after the tech left everything has worked perfect since. We love the Bluetooth and lights but I think our favorite thing is the Salt system. The upkeep is so easy almost effortless. We also love that we don't feel the need to shower after using our hot tub because our skin doesn't feel dry and itchy it feels soft and smooth because of the salt system. Our family and friends all comment on how great their skin feels after a soak in our hot tub.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

4 / 5

Value:

4 / 5

Response from HotSpringBy Vanessa, Customer Service, December 1, 2015

Thank you for your review.

The ACE Salt System is a wonderful way to manage the spa water. I am happy to hear that you are having a great spa experience.

Happy Hot Tubbing!

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Review 311 for Pulse

Average Rating:

5 / 5

Love my spa

Jdm57

from Little Rock

Age:35-44

Gender:male

Yes, I recommend this product.

PostedNovember 14, 2015

I've wanted to purchase a spa for years and couldn't be happier with my choice to go with Hot Spring!!!

Comfort:

4 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

Response from HotSpringBy Vanessa, Customer Service, November 18, 2015

Hello Love my Spa.

Thank you for your review and for choosing Hot Spring.

Happy Hot Tubbing!

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Review 312 for Pulse

Average Rating:

5 / 5

Prescott Spas

gardenplenty

from AZ

PostedNovember 13, 2015

Best purchase we have ever made. Prescott Spas was so friendly and helpful from the minute we walked in to their showroom til deivery and even beyond.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

Response from HotSpringBy Vanessa, Customer Service, November 18, 2015

Thank you for your review.

I am excited that you are enjoying your Limelight Pulse. Prescott Spas is a great partner and it's good to know they took great care of you.

Happy Hot Tubbing!

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Review 313 for Pulse

Average Rating:

4 / 5

Great costumer service

MJL

from Poconos Pa

Age:45-54

Gender:male

Yes, I recommend this product.

PostedNovember 4, 2015

We purchased our tub in 2010. We bought it because of the lights. We have had some issues with the lights over the years but nothing major until the last 2 months. We were told it was out of warranty but Vanessa Ramirez answered my review from Hotspring and helped us out with replacing our LEDs. We are very pleased with the help we received. Thanks very much Vanessa.

Comfort:

5 / 5

Quality:

4 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

4 / 5

Value:

4 / 5

Response from HotSpringBy Doug, Social Media, November 16, 2015

Thank you for your follow-up, and glad you got great help from Vanessa! We pride ourselves on our customer service, and couldn't do it without team members like Vanessa! I'll make sure she see your review. Thank you for being a Hot Spring owner.

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Review 314 for Pulse

Average Rating:

5 / 5

BEST Spa

Howlhh

from Poway, Cal.

Age:55-65

Gender:male

Yes, I recommend this product.

PostedOctober 27, 2015

This is the best spa for all around enjoyment. The features are perfect for therapy and family fun time. Quality and 5 year warranty is the Hotspring way.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

Response from HotSpringBy Vanessa, Customer Service, November 2, 2015

Hello BEST Spa!

Thank you for your review.

Using your spa year around and with the family, is a great way to enjoy your tub and make lasting fun memories.

Happy Hot Tubbing!

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Review 315 for Pulse

Average Rating:

5 / 5

Great Hot tub

from New York

Age:45-54

Gender:male

Yes, I recommend this product.

PostedOctober 24, 2015

Purchased the Pulse at Prisco Pools & Spas at 1031 Yonkers Ave, Yonkers, NY 10704. Great service by all employees. They were extremely knowledgeable and helpful. Very easy purchase.
Enjoying the 7 Person Pulse. So far a great purchase

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

Response from HotSpringBy Vanessa, Customer Service, October 27, 2015

Thank you Great Hot tub for your review.

I am happy to hear that you love your spa and received great service from your dealer.

Welcome to the Hot Spring Family!

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Review 316 for Pulse

Average Rating:

5 / 5

Pulse

GregD

from NH

Age:45-54

Gender:male

Yes, I recommend this product.

PostedOctober 22, 2015

This is our second spa, however it is our first by Hot Springs.
The first thing we noticed was the higher quality products and craftsmanship. The spa has multiple pumps modes which we really enjoy.The seating is comfortable and the array of jets is perfect. I would definitely recommend the Pulse to anyone shopping for a spa of this size and dimension.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

5 / 5

Value:

4 / 5

Response from HotSpringBy Vanessa, Customer Service, October 26, 2015

Hello GD!

Thank you for your review. Creating a high quality hot tub that will last decades, is in part what we do. We are proud to provide a spa that gives you a fabulous place to relax and rejuvenate. That fits all of your Hot Tub needs and wants.

Happy Hot Tubbing!

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Review 317 for Pulse

Average Rating:

5 / 5

SO GREAT!

emnits

from Doylestown, PA

Age:45-54

Gender:male

Yes, I recommend this product.

PostedOctober 13, 2015

We are LOVING our Pulse spa! perfect size, great assortment of jets, plenty of seating. So great to relax at the end of a long day!!!

Comfort:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

Response from HotSpringBy Vanessa, Customer Service, October 15, 2015

Hello So Great!

Thank you for your review. You absolutely right, soaking in a hot tub after a long day is relaxing. Add the many benefits the Pulse has to give, it's hot tub paradise.

Happy Hot Tubbing!

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Review 318 for Pulse

Average Rating:

4 / 5

good quality

WPL

from Center Twp., PA

Age:55-65

Gender:male

Yes, I recommend this product.

PostedSeptember 29, 2015

It seems to be well made and lives up to expectations. Looking forward to cold weather use.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

4 / 5

Value:

4 / 5

Response from HotSpringBy Vanessa, Customer Service, September 30, 2015

Thank you for your review. You are absolutely correct, cold weather hot tub use is marvelous. A chill to the air while you soak in soothing, steaming water makes for a great experience.

Enjoy!

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Review 319 for Pulse

Average Rating:

5 / 5

Best Hot Tub EVER!!!

Denise

from Elkhart IN

Age:55-65

Gender:female

Yes, I recommend this product.

PostedSeptember 4, 2015

The Pulse is our second Hot Springs hot tub, loved our first one but wanted a larger one and one with more options and LOVE this hot tub. I wish we would have made this investment the first time, trying to save money and found out, you need to look at what you want and not so much the price.

The Pulse is perfect for two and still very comfortable with seven people. The seating and massaging jets are fabulous. This is our first time with a waterfall and what a great feature. The lights are amazing and really make this tub enjoyable.

Wouldn't own anything but a HotSpring Hot Tub and feel the Pulse is very reasonably priced with all the features it offers and the experience you have every time you use it.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

Response from HotSpringBy Peggy W., Customer Service, September 8, 2015

Thanks for a great review of the PULSE spa. Yes, it is perfectly suited for 2 or more bathers at a time. If you have a photo of the spa that you would like to share on our Facebook page, please do post it! Happy HotTubbing!

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Review 320 for Pulse

Average Rating:

2 / 5

Hotspring pulse

Karl

from Buffalo, NY

Age:45-54

Gender:male

No, I do not recommend this product.

PostedSeptember 2, 2015

Unfortunately our first hot tub experience has been anything but enjoyable. If this product was an automobile it would be purchased back by the manufacturer under the lemon law. Although our tub has been plagued with issues, I will say that the dealer service has been commendable. The Ace system has been the source of much aggravation. It is extremely temperamental and unreliable, I wish I had read the numerous reviews before making the purchase. We are in our second year of ownership and I believe this is the third cell. We just had it replaced less than 2 months ago at our expense, almost 1000 dollars, and we are having sanitizer issues again. I have to test the water every 3 days due to the inconsistency of its operation. I am currently in discussions with the technician, but the routine usually involves a new filter (third one), numerous cleanings, water replacement, and possibly another cell. If this were not bad enough, our original tub developed a stress crack after about 4 months of very minimal use. The dealer was able to warranty the tub, but it sat drained and unused for approximately 3 months. Believe it or not I enjoy it when it works, but I do not recommend purchasing the Ace system.

Comfort:

4 / 5

Quality:

1 / 5

Ease of Water Care:

1 / 5

Energy Efficiency:

4 / 5

Value:

1 / 5

Response from HotSpringBy Peggy W. , Customer Service, September 3, 2015

Thank you for the review of your spa ownership experience and delineating btwn your enjoyment of the spa & the challenges you've had with ACE. I will contact your dealer to offer whatever help I can.

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