Customer Reviews for LimeLight Pulse

Pulse

LimeLight Pulse

  • 7 adults
  • 7'5" x 7'5" x 38" / 2.26m x 2.26m x .97m
  • 445 gallons / 1,685 liters
Average Customer Rating:
4.36 out of 5
4.4
 out of 
5
(375 Reviews)
Open Ratings Snapshot
Rating breakdown 375 reviews
5 Stars
258
4 Stars
55
3 Stars
20
2 Stars
23
1 Star
19
50 out of 69(72%)reviewers recommend this productbrand.
Customer Reviews for Pulse
Review 101 for Pulse
Average Rating:  
4 / 5
4 / 5

Great tub, not as easy to maintain as expected

Customer avatar
JonR38
from Joliet IL
Age:35-44
PostedDecember 20, 2021
The salt cartridge wires somehow got disconnected during delivery and took a service call to simply plug it in after. There was little help from the dealer and nothing online. Since then the salt levels have been pretty steady, but we need to add about 1/2 a cup of oxidizing shock per week. One issue that I am surprised at is that we need to use foam fighter every time we use the tub. The levels are all where they should be, the filters are clean, but there is always foam. We don't have lotions on or soapy bathing suits. I can't figure out what the problem is.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
-1point
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Review 102 for Pulse
Average Rating:  
5 / 5
5 / 5

Great Jets

Customer avatar
Zim
from KS
Age:55-65
PostedDecember 19, 2021
The round dome on the floor of the tub has 6 foot jets. This feature alone makes it a fantastic hot tub. The corner seats are all good as well.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
+1point
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Review 103 for Pulse
Average Rating:  
4 / 5
4 / 5

Limelight Pulse

Customer avatar
Beanie
from New York
Age:45-54
PostedNovember 27, 2021
I love the spa, it was a little pricy but we paid it because we really wanted one. I love the jet settings and it really takes away your aches and pains, very relaxing. The seats are a little deep in this model but we love it overall.
Comfort:  
4 / 5
4 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
3 / 5
3 / 5
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Comments (1)
Customer avatar
Mike
Erie, CO
How deep is too deep?
Posted December 10, 2021
We are looking for a deeper seat SPA so we don't need to slouch for the jets to get our necks. I am 6' 1" and my wife is 5'9". How tall are you if you don't mind me asking since you mentioned seats are deep in your opinion?
Thank you,
Mike
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Review 104 for Pulse
Average Rating:  
5 / 5
5 / 5

Wonderful

Customer avatar
DDBoston
from Massachusetts
User submitted photo
PostedNovember 14, 2021
We have had our Pulse spa for 3 months now. I worried a little about whether we would use it as much as we hoped. And we do!!! My husband and I are in it 3-4 times a week. We are glad we went for this particular spa with 4 corner seats so we can sit in it comfortably and politely (no knees touching) with another couple. I can often even sit sideways in 2 of the seats and be comfortable almost like lounging. We went with the Limelight series so we could do the salt water option. This series is a little more "bells and whistles" (exterior lights, etc.) than we needed which I was disappointed about (since you pay more)...but it's ok! We love the spa! I was told by our dealer to try and make sure all bathing suits are rinsed before and after to reduce any laundry detergent beforehand, and the spa water after...I don't know if it helps since I've been doing it since the beginning, but our spa has remained very clean. He also discouraged having lotion on before, and not to dip hair in if there are products (cream, oils, gels, etc.). I also try to rinse my filters more frequently when we have heavier use in addition to the recommended extra chlorine. All I know is by following these rules, we have had a clean spa! We are so happy with our spa!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy Customer CareDecember 20, 2021
We're so thrilled to hear you and your husband are enjoying your spa. It sounds like you're both spa experts now! :) Thank you for sharing, and for being part of our Hot Spring family. Your spa looks amazing under that beautiful deck!
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Review 105 for Pulse
Average Rating:  
2 / 5
2 / 5

Poor Quality

Customer avatar
Spaless
from Colorado
Age:55-65
PostedNovember 5, 2021
I finally received my hot tub after waiting 5 months. When I filled it up, the pressure of the water must have caused things to shift and one of my panels and corners fell off. You could see that the frame was bulging. My dealer came out once and glued it back together but they seem less concerned with fixing it properly and more concerned with selling more tubs. I am concerned about the long term structural integrity of this tub. Not sure who to turn to at this point but I would seriously think twice about these hot tubs. They are not cheap other than their construction.
Comfort:  
4 / 5
4 / 5
Quality:  
2 / 5
2 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
3 / 5
3 / 5
+3points
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Review 106 for Pulse
Average Rating:  
2 / 5
2 / 5

The salt system does not work properly

Customer avatar
mamabertha21
from Ohio
Age:55-65
PostedOctober 20, 2021
We are forced to change cartridges at least every two months. The cartridges are $80 each and are supposed to last 4 months but do not. Some only make it 6 weeks. If the water PH is not perfect the performance of the chlorinator doesn't work. Yesterday my heat kept climbing even though it was set at 98 degrees. At 105 degrees I turned the breaker off and reset it. I don't feel like the filter system works well either. I have to empty this thing every two to three months and it's just my husband and I. This hot tub has been nothing but a headache for the money we paid. I like the idea of the salt system if it worked all of the time but it doesn't and I have been to the dealer probably 20 times since we received the hot tub last October 2020.
Comfort:  
5 / 5
5 / 5
Quality:  
1 / 5
1 / 5
Ease of Water Care:  
1 / 5
1 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
1 / 5
1 / 5
+6points
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Review 107 for Pulse
Average Rating:  
5 / 5
5 / 5

Use this Every Day!

Customer avatar
Karen
from Upstate NY
Age:55-65
PostedOctober 3, 2021
We waited a long time for our Hot Spring Spa but it was worth it. It is very easy to maintain and there's nothing like the "ahhhhhh" after sinking into the tub.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy Customer CareNovember 16, 2021
We're so glad to hear it was worth the wait! We wish you many years of happy hot tubbing. :)
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Review 108 for Pulse
Average Rating:  
2 / 5
2 / 5

Salt water system is a waste of money

Customer avatar
AverageJoe
from Marysville, Mi
Age:45-54
PostedSeptember 27, 2021
Expensive system that is supposed to be practically maintenance free. I have spent more time fussing with this salt system than any chlorine system I've ever used in previous hot tub and pool. The cartridges that are supposed to last 4 months don't make it to 2 months. I have read for hours and called our dealer about what to do or how to make it work and nobody has good answers. Go online and you'll see all the complaints about how short the cartridges last.
Overall, quite disappointed.
Comfort:  
4 / 5
4 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
1 / 5
1 / 5
Energy Efficiency:  
2 / 5
2 / 5
Value:  
1 / 5
1 / 5
+2points
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Review 109 for Pulse
Average Rating:  
5 / 5
5 / 5

Happy to Hot Tub

Customer avatar
Wildcat
from Chuluota, FL
Age:45-54
PostedSeptember 10, 2021
This review is after one use but the quality is obvious. Very happy with Kevin's install and the tub is performing better than expected.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 110 for Pulse
Average Rating:  
5 / 5
5 / 5

LOVE our new spa

Customer avatar
maymehehe
from Topeka KS
Age:45-54
User submitted photo
User submitted photo
PostedMay 21, 2021
We love our new spa. Such a great addition to our backyard. Beautiful and so easy to operate and take care of.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy Customer CareMay 21, 2021
Beautiful photos! Thank you so much for sharing.
+1point
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Review 111 for Pulse
Average Rating:  
4 / 5
4 / 5

Great purchase so far, but have only had it for a couple months.

Customer avatar
SCK
from Olympia, WA
Age:45-54
PostedMay 18, 2021
We have only had the tub for a couple months but so far so good. We have the saltwater system. The tub is not at our primary residence so it has been a little hard to stabilize the chemicals and maintain balances. That has been the biggest challenge for us so far. One recommendation would be to have a mobile app and tub connected to wi-fi so you could change the temperature remotely. We have to either wait to turn temp up when we get to our cabin or have a neigbor do it as we don't want the temp high while we are gone to conserve energy.
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
3 / 5
3 / 5
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Review 112 for Pulse
Average Rating:  
5 / 5
5 / 5

Going great

Customer avatar
Trod04
from St. Louis
Age:35-44
PostedMay 18, 2021
We are a few months in and loving it. We use it almost everyday and it’s been great after the gym.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
5 / 5
5 / 5
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Review 113 for Pulse
Average Rating:  
5 / 5
5 / 5

Extremely thankful!

Customer avatar
Tenacious1
from Chanhassen
Age:45-54
PostedMay 12, 2021
Andrew at the Burnsville, MN store location served our family with ease. Timing couldn’t of been more perfect for the right trade-in. Delivery was fast. Very grateful we did not hesitate moving forward.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 114 for Pulse
Average Rating:  
5 / 5
5 / 5

Pulse is a great buy.

Customer avatar
Patsy
from South Plainfield, NJ
Age:35-44
PostedMay 11, 2021
I bought the Hot Springs Pulse and love it. It looks very elegant and has many features that I love. The Led lights inside and out of the spa look great and give as much or little light as you like. I love the water feature as well and my kids enjoy it too. It took some time to figure out the salt system along with how much or little ph leveler, chlorine, and shock to add. Once I became comfortable with it, it was easy to maintain. I use the spa 4-5 times a week average and haven’t had any problem so far. I’ve had it almost a year now and am very happy with this purchase.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
4 / 5
4 / 5
+2points
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Review 115 for Pulse
Average Rating:  
4 / 5
4 / 5

Highly Recommend

Customer avatar
Goofee
from Long Island, NY
Age:35-44
User submitted photo
User submitted photo
User submitted photo
PostedMay 10, 2021
We purchased our Hot Tub in 2020 right before the lock down and we are so fortunate that we did. We are also very happy that we purchased a Hot Springs brand hot tub as the quality is simply amazing. We use it quite often and the kids use it during summer at lower temperatures.
We purchased the Pulse and love it, however we wish we would've purchased the Highlife Grandee for few extra bucks.
Our electricity went up more than we expected. And we also hoped to have some better "smarter" technology accessed over mobile phones to monitor chemicals etc.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
4 / 5
4 / 5
+1point
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Review 116 for Pulse
Average Rating:  
5 / 5
5 / 5

Limelight Pulse

Customer avatar
April
from IL
Age:35-44
PostedMay 6, 2021
We received our hot tub in December and there have only been a few days that I haven't been in. I look forward to sitting in our hot tub each night after work. It's very relaxing and helps me have a good night's sleep.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy Customer CareMay 7, 2021
We're so happy to hear your hot tub has become a part of your daily routine. Thanks so much for your review!
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Review 117 for Pulse
Average Rating:  
5 / 5
5 / 5

Best Personal Gift Pre-COVID

Customer avatar
HowardS
from Colonia, NJ
Age:45-54
User submitted photo
PostedMay 3, 2021
I wanted a hot tub but my wife needed to be convinced as she wanted a pool. A year later, COVID and now 5-7 days a week we use our freshwater tub and my wife and I loves it! From coffee in the tub on Sunday mornings to buying spa towel warmers to put our robes and towels in while its 20 degrees outside with 102 in the tub, we laugh and love every moment. It's made our marriage even better. Please note that we were in a great place before, now it is enhanced even greater. Best part is the tub is so big we have friends over and we are social distancing in the 4 corners lol. You just have to laugh. The only slight issue is where we live in NJ with the freshwater system is getting your water tested prior to filling the tub as our phosphates levels are super high. That was the only issue and not knowing that for the first month was miserable trying to manage the water and salt. Now it is as easy as weekly maintenance of 10 minutes (clean filters, check water, add chemicals and put it back together).
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy Customer CareMay 7, 2021
Thank you so much for your review! What a beautiful photo. If you ever need more assistance with your water care we are here to help. We wish you many years of happy hot-tubbing to come!
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Review 118 for Pulse
Average Rating:  
5 / 5
5 / 5

Pulse

Customer avatar
Jon27
from Nebraska
Age:35-44
PostedApril 30, 2021
Great spacious tub with fantastic features and lighting. The entire family enjoys it and there is plenty of room for everyone.
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
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Review 119 for Pulse
Average Rating:  
5 / 5
5 / 5

Great Team

Customer avatar
MKW
from Meridian, ID
Age:45-54
PostedApril 22, 2021
Excellent service after the sale! Sales and service staff are knowledgeable and friendly.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
5 / 5
5 / 5
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Review 120 for Pulse
Average Rating:  
5 / 5
5 / 5

Best purchase ever

Customer avatar
KAIS
from Philo IL
Age:45-54
PostedApril 21, 2021
Wonderful spa! Wife and I are 45 years old. We just purchased our pulse last fall and use it literally 5 times a week. Amazing!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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