Customer Reviews for LimeLight Pulse
LimeLight Pulse
- 7 adults
- 7'5" x 7'5" x 38" / 2.26m x 2.26m x .97m
- 445 gallons / 1,685 liters
Average Customer Rating:
4.4
out of 5
(375 Reviews)
Rating breakdown 375 reviews
5 Stars
258
4 Stars
55
3 Stars
20
2 Stars
23
1 Star
19
50 out of 69(72%)reviewers recommend this productbrand.
Customer Reviews for Pulse
Review 121 for Pulse
Average Rating:
5
/
5
We love our spa
KG39
from Stow, Ohio
Age:35-44
PostedApril 21, 2021
We’ve had our hot tub for about a year and a half and absolutely love it! Thank goodness we had it during quarantine, we used it almost every evening as a way to relax and still use it almost every day. Once I learned how to care for the water chemistry, it became very simple and easy to do. My only complaint is that we are having to replace the ion cartridges every 4-5 months and they are expensive.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 122 for Pulse
Average Rating:
5
/
5
Great investment
Sullvap
from Show Low Az
Age:55-65
PostedApril 20, 2021
Great therapy! Sale and install was professional and easy.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
3
/
5
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Review 123 for Pulse
Average Rating:
1
/
5
Waste of $10,000
Jake
from Springdale, AR
Age:35-44
PostedApril 19, 2021
I’ve had nothing but problems with this piece of trash, over and over and over again I’ve had problems with leaks, jets popping off, and now all the motors are bad… I wish I would’ve just bought a Jacuzzi! I’m even hesitant to repair it vs just buying a different hot tub. What will go wrong next?
Comfort:
4
/
5
Quality:
1
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
3
/
5
Value:
1
/
5
By Customer Service Hot Spring Ben, April 23, 2021
Hello Pulse Owner - This is not good at all! We can fully appreciate the frustration this experience has caused, and never want any consumer to go through this with our product lines! I want to see what we can do to help, I will send you an email shortly. Thank you so much for the opportunity to make this right!
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Review 124 for Pulse
Average Rating:
5
/
5
No Regrets!
Erin629
from Navarre, FL
PostedApril 15, 2021
I am extremely pleased with my hot tub. My hot tub almost takes care of itself.
Comfort:
5
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 125 for Pulse
Average Rating:
5
/
5
LOVE OUR TUB!
JIM
from EMERALD ISLE , NC
Age:55-65
PostedApril 14, 2021
WE ARE THE ENVY OF THE NEIGHBORHOOD WITH OUR PULSE ,HOT SPRINGS, SALT WATER TUB. IT IS A WELL BUILT EASY TO OPERATE AND LOW MAINTENANCE TUB. WE CANT BELIEVE WE WAITED THIS LONG TO PURCHASE. HYDRO THERAPY FOR OLDER STIF MUSCLES AND SORE BACKS IS AMAZING. BUT DON'T TAKE MY WORD FOR IT ALL ANYONE NEEDS TO DO IS JUST TRY ONE YOU WONT BE DISAPPOINTED.
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
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Review 126 for Pulse
Average Rating:
5
/
5
Excellent Choice
GMAN
from N Salt Lake
Age:55-65
PostedApril 13, 2021
Had a hard time deciding but picking the Pulse was the right answer for us. Some quirks about using it but once you get some experience with it, it all because pretty straightforward.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 127 for Pulse
Average Rating:
5
/
5
Spa Happy
Spahappy2020
from Mooresville, NC
Age:55-65
PostedApril 13, 2021
We love our spa. It made all the difference during the covid lock down. We use it at least 4 times a week if not every day.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 128 for Pulse
Average Rating:
3
/
5
Great Product!.....BUT
CN
from NC
Age:45-54
PostedApril 13, 2021
We love our Limelite Hot Springs Spa. It is a great quality unit. The only issue I have is the water. I have watched hours of videos on setting up the salt water system with no success. The initial setup I will take blame for as I did realize balancing the water meant getting the PH right before you did anything else. I never got the salt system to generate residual chlorine. After 8 months, I started over. This time I did it right and after a few days it started making its own Chlorine. I wouldnt even let anyone use the tub until it did. Once we started using it after a few weeks, it stopped making Chlorine and said I needed to replace the salt cartridge. (They are not cheap) But I figured since it was a new water change, maybe it eats up the cartridge. Put a new one in and still nothing. So I have to add chlorine or PH up daily to keep the water right. Water is clear and nice, but the salt system isnt working and honestly it makes a mess once the splash dries. The salinity is perfect (even bought a meter to test it since the strips are so subjective) My dealer just gives me lots of reasons why its not working (like my water needs detailed testing from a pool store and its off for one reason or another and said they will come do a service call, but its not been right since day one) I will probably just drain it and refill not using the salt system.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
1
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
By Customer Service Hot Spring Ben, April 20, 2021
Hey there - gosh, this isn't right or what we would expect for any of our Hot Spring Spa owners!! I am glad you shared this experience, and will be happy to reach out to you directly, to see what I can do to help you. Keep an eye out for an email, and thank you for bringing this to our attention.
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Review 129 for Pulse
Average Rating:
5
/
5
Our Family Loves The Hot Tub
Greg
from Brigantine, NJ
Age:35-44
PostedApril 13, 2021
We purchased this hot tub over a year ago and we absolutely love it. My family goes in the hot tub several nights a week and it allows us an opportunity to unwind and relax together. One of the best purchases we ever made.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Response from HotSpringBy Customer Care, April 15, 2021
Thank you for your review, we are thrilled to hear that you love your spa!
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Review 130 for Pulse
Average Rating:
1
/
5
Salt system has been a nightmare
Larrybon
from Tucson
Age:Over 65
PostedApril 12, 2021
I have had the spa for over 4 months and the salt system hasn’t worked since day one. Would never buy another hot springs salt spa. Seems like the communication with my dealer and hot springs can’t solve the problem. If this was a car it would fall into the lemon law clause.
Comfort:
4
/
5
Ease of Water Care:
1
/
5
Energy Efficiency:
3
/
5
By Customer Service Hot Spring Ben, April 20, 2021
Oh no, how unfortunate, so sorry to hear about your experience! We always appreciate transparent feedback on all of our products; I will be reaching out to you shortly via email, so I can see what can be done to help turn this experience around with the spa and Freshwater Salt System!
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Review 131 for Pulse
Average Rating:
4
/
5
Great purchase for our family
Kevin
from Puyallup, WA
Age:35-44
PostedApril 12, 2021
We purchased the Pulse as our first hot tub for our family and have used it often. It is very spacious, runs well and works quite well. We always sleep much better after soaking in the hot tub. We look forward to many years of use.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
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Review 132 for Pulse
Average Rating:
5
/
5
So Happy
Sher50
from VT
Age:45-54
PostedApril 12, 2021
After a year of research, we decided to buy the HotSpring Pulse hot tub in the Limelight collection. It uses the saltwater system, and I am so happy with it. I have muscular aches, and I like the depth and width of the Pulse. I am able to move around to various seats (and even to the floor) to massage every part of my body that needs a massage. I’ve purchased a number of massage machines in the past, with limited success. Now that I use the Pulse, I no longer need them. It’s a beautifully designed hot tub, and it has been very easy to keep up. The lights at night add a fun ambiance. I highly recommend this hot tub.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 133 for Pulse
Average Rating:
5
/
5
Covid-19 Purchase!!!
GHitlonHead
from Hilton Head
Age:55-65
PostedApril 12, 2021
Best decision we made in 2020 during the pandemic...this spa really completed our backyard and made staying home an enjoyment during these quarantine days!!!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 134 for Pulse
Average Rating:
5
/
5
Good
Brown
from Texas
Age:45-54
PostedMarch 11, 2021
Good spa I just love it.I would recommend to the best.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 135 for Pulse
Average Rating:
1
/
5
Not worth it.
Rusty
from La Grande, Oregon
Age:35-44
PostedMarch 5, 2021
Everything seems cheap with this tub. The jet covers blow off almost daily. The diverter switch sucks air, leaks water, and is extremely loud. We can’t use the jets on high because the air valve buzzes and rattles. We just bought it and already want to get rid of it.
Comfort:
4
/
5
Quality:
3
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
2
/
5
By Customer Service Hot Spring Angelo, March 12, 2021
Yikes! we are sorry this has not been a pleasurable experience for you and we ant to see how we can help. A member of our customer care team will reach out to you shortly. Thank you!
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Review 136 for Pulse
Average Rating:
5
/
5
So far we love our tub!
Eric518
from Rochester, NY
Age:35-44
PostedFebruary 20, 2021
We just finally got our tub a couple of weeks ago (took 3 months longer than originally expected per dealer). So far we love the tub and are getting lots of use! I agree with one other review I read, I just wish it had one seat that included jets for calves/hands (like the Prism has). Also it would be a plus if there were some dedicated spots for drinks to sit that I see in some other tubs. Not a big deal, but some thoughts.
The only disappointment I have so far is our lifter for the cover did not come when the tub did. Our dealer is telling us that they have no clue when and could be months. That is frustrating since I waited 6 month for the tub already. I am concerned that the edge of my cover will get damaged in the meantime since we keep having to set it down on the ground each time. It also makes it impossible to open and close with just one person. Any help we can get to from Hot Springs to get this delivered to us ASAP would be most appreciated.
The only disappointment I have so far is our lifter for the cover did not come when the tub did. Our dealer is telling us that they have no clue when and could be months. That is frustrating since I waited 6 month for the tub already. I am concerned that the edge of my cover will get damaged in the meantime since we keep having to set it down on the ground each time. It also makes it impossible to open and close with just one person. Any help we can get to from Hot Springs to get this delivered to us ASAP would be most appreciated.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Maria, February 26, 2021
Thank you for your review. I am thrilled that your hot tub has arrived and that you are getting lots of use out of it; this is what we love to hear! I appreciate your suggestions and will bring them to our team. Look for my email to get some information to you and your local dealer about your cover lifter.
Thank you again for your post.
Thank you again for your post.
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Review 137 for Pulse
Average Rating:
5
/
5
Repeat Customer
spalvr1
from NY
Age:45-54
PostedFebruary 14, 2021
I previously owned a HotSpring Grandee at my vacation home 15 years ago. When we purchased a new primary residence, and then COVID hit, we knew we'd be spending a lot of time in the backyard. The kids were begging for a hot tub. So I did my research and came back to HotSpring for quality, longevity, design and efficiency.
Due to the pandemic there was a 5-8 month wait for their spas, depending on whether I wanted custom or not. I opted for what was available and am happy to say it fits our backyard perfectly. Everyone has said "best purchase ever," and we've enjoyed many hours in the two months we've owned it. Running the jets at maximum is an energy drain (like running two hair dryers), but keeping it at a steady 100 degrees even in the cold northeast winter has had little impact on our overall energy bill. The quality of construction and variety of jets, lighting, cover lifter and relative ease of water maintenance have all been well worth the wait -- Everything I loved about my original spa and more, now with exterior lights!
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
3
/
5
Value:
5
/
5
Response from HotSpringBy Customer Care, February 19, 2021
Thank you for being a member of the Hot Spring family for so many years! We are happy you love your new spa.
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Review 138 for Pulse
Average Rating:
5
/
5
Should have purchased sooner
MD
from Annapolis
Age:55-65
PostedJanuary 29, 2021
We purchased the Pulse in May 2020 as a way to relax as a family during the pandemic. Its jets are very powerful. The water has stayed clear. I take measurements weekly. No problems at all with the tub over 9 months. I didn't think I was the hot tub type, being a tail end boomer, but my wife and teenage boys always enjoyed them on vacations. So when our summer vacation plans were ruined in 2020 we decided to get a tub of our own. I really should have done so years ago. I didn't think I'd use it, but I became the most frequent user. This morning the outside temp was about 29 when I dipped into the tub kept at 100 degrees. I looked out over our yard to a flock of geese sitting on ice on the edge of the bay. I enjoy the outdoors more in the winter now. My only beef is that the salt water cartridges are pricey and they seem to expire a little sooner than expected. I still need to add a couple of tablespoons of chlorine weekly. But overall, this was a very nice purchase for all of us. Can't wait to share it with others when the virus is defeated!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Customer Care, January 29, 2021
Thank you so much for your review! We're so happy to hear you are loving your hot tub. What a great photo! If you need help with water care, feel free to reach out to your dealer for help, or reach out to us directly and we would be happy to provide some assistance. Thank you again for sharing your review.
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Review 139 for Pulse
Average Rating:
1
/
5
Problems with FreshWater system
tim
from Colorado
Age:45-54
PostedJanuary 28, 2021
Similar to a couple other reviews here, we've had to replace our cartridge for the FreshWater salt system about every 4 to 6 weeks. The dealer has given us replacements for free, but having the salt system shut down and stop working after only a few weeks has been very bothersome.
Additionally, my first review here was deleted by HotSprings because "it did not meet guidelines" saying I listed pricing and had shipping complaints. I included an approx price of the catridges, because people should understand when reading the review that this part that needs to be replaced unusually frequently is not cheap, and I was responding directly to someone else's review where they listed a price as well. I did not have any shipping complaints.
Comfort:
3
/
5
Quality:
2
/
5
Ease of Water Care:
1
/
5
Energy Efficiency:
3
/
5
Value:
2
/
5
By Customer Service Hot Spring Maria, February 2, 2021
Thank you for posting your review. I am sorry that you are having issues with your FreshWater salt system. I would like to help. Please look for my email. Thank you again
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Review 140 for Pulse
Average Rating:
5
/
5
Excellent
Craig
from Traverse City Michigan
Age:45-54
PostedJanuary 17, 2021
I purchased this in November of 2019. Because of Covid it was finally delivered in October 2020. What perfect timing. The Prism exceeded my expectations. Expect around $20 a month just to circulate/heat the water at 102 degrees. I built a non heated building around it to eliminate wind chill, minimize unauthorized use, sabotage and increase privacy. I use it everyday for 20 minutes with pumps on high. My wife uses it 2-3 times a week. We pay about $45 a month additional to operate. That’s affordable. No buyers remorse. Great tub. Worth every penny. No need to spend more.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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