Customer Reviews for LimeLight Flair

Flair

LimeLight Flair

  • 6 adults
  • 7' x 7' x 36" / 2.13m x 2.13m x .91m
  • 335 gallons / 1,270 liters
Average Customer Rating:
4.486 out of 5
4.5
 out of 
5
(673 Reviews)
Open Ratings Snapshot
Rating breakdown 673 reviews
5 Stars
485
4 Stars
106
3 Stars
31
2 Stars
26
1 Star
25
103 out of 127(81%)reviewers recommend this productbrand.
Customer questions and answers:
3 Questions | 1 Answer
Customer Reviews for Flair
Review 281 for Flair
Average Rating:  
2 / 5
2 / 5

More of a chore than a treat it seems

Customer avatar
Katie84
from Campbell River, BC
Age:35-44
PostedDecember 15, 2019
We have only had the spa for about 1.5 months and it has been nothing but maintenance and issues. From low flow warnings, to water issues, and this requires WAY more chemicals than we ever imagined. I sure hope when the salt system is approved in Canada that it can help make this more enjoyable because right now it just feels like a chore, which is very unfortunate as this was our “splurge” in our renovation. To date, it is lovely to sit in, when we are able to and not troubleshooting.
Comfort:  
4 / 5
4 / 5
Quality:  
3 / 5
3 / 5
Ease of Water Care:  
1 / 5
1 / 5
Value:  
2 / 5
2 / 5
+2points
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Review 282 for Flair
Average Rating:  
5 / 5
5 / 5

love it

Customer avatar
Watt
from Tucson AZ
Age:Over 65
PostedNovember 25, 2019
We were looking for a lay down feature and this one is very comfortable. You can use it as a sit up if your crowed. We have had the unit for 3 years and still enjoy it often.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
By Customer Service Hot Spring JanetNovember 30, 2019
Happy to hear that you love the Flair spa and its features. hotspring_brand
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Review 283 for Flair
Average Rating:  
4 / 5
4 / 5

Nice Spa/ Freshwater Salt Water System does not work properly

Customer avatar
Suzanne
from Jackson, WY
Age:35-44
PostedNovember 16, 2019
The Flair spa is very nice--high quality, spacious, attractive. The jets are very relaxing and therapeutic. The lights are a nice touch!
My main complaint is the Freshwater Salt system--It does not produce the appropriate amount of chlorine for only moderate use, even on maximum output. The cartridges are expensive and do not last 4 months, as expected. Therefore, the system is very high maintenance (due to constantly testing/adjusting water) and expensive. I have scrupulously worked with my dealer/installer to troubleshoot and follow all parameters. Disappointed and do NOT recommend.
Comfort:  
4 / 5
4 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
1 / 5
1 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
3 / 5
3 / 5
+5points
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Review 284 for Flair
Average Rating:  
5 / 5
5 / 5

Superb customer service

Customer avatar
Milly123
from Liverpool England
Age:45-54
PostedNovember 16, 2019
Bought a hot spring flash from John and team over at Northern Spas @ Dobbies Garden Centre, Southport. Customer service was second to none, no high pressure sales, John and Dan have an excellent working knowledge of all the ranges and all the tubs. Thought we’d made our minds up but then after sleeping on it changed our minds! Nothing phases John really helpful and wants to make sure the customer walks away with exactly the tub that suits their needs and he didn’t fail! Absolutely over the moon with the tub we now have, bought and installed within two weeks. John is always on hand for any queries, the support he hasn’t given has been second to none. We both highly recommend John and the staff at Northern Spas they go the extra mile, thanks guys.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
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Review 285 for Flair
Average Rating:  
5 / 5
5 / 5

Great investment

Customer avatar
Cory69
from Murtaugh Idaho
Age:45-54
PostedNovember 14, 2019
It’s definitely helped with some back issues. I hate leaving home now.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
By Customer Service Hot Spring JanetNovember 30, 2019
We are glad the Flair spa is helping with your back issues! hotspring_brand
-1point
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Review 286 for Flair
Average Rating:  
4 / 5
4 / 5

2019 Salt Water Flair

Customer avatar
James
from Seattle
Age:25-34
PostedNovember 14, 2019
Bought this Flair in July 2019 and love it! The salt water system gave me some issues at first, but we've now identified that my water has extra phosphates in it which were the underlying cause of the problem (phosphates 'eat' up the residual chlorine the salt system generates and makes it hard for the system to keep up with demand).
Email support wasn't super helpful, but the manager, Rob, was stellar and really gave good customer service when I needed it.
I'm now enjoying my tub in style.
Comfort:  
5 / 5
5 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
By Customer Service Hot Spring JanetNovember 30, 2019
We are happy you are now enjoying your Flair spa! hotspring_brand
+2points
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Review 287 for Flair
Average Rating:  
5 / 5
5 / 5

No Float

Customer avatar
OdieND86
from Houston, TX
Age:55-65
PostedOctober 28, 2019
Nice tub....I don't float out of the lounger! I got the salt water system, which is nice.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
By Customer Service Hot Spring JanetNovember 8, 2019
We are happy to hear you are enjoying the Flair spa! hotspring_brand
+1point
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Review 288 for Flair
Average Rating:  
5 / 5
5 / 5

Love it

Customer avatar
Bob
from Harrisville, RI
Age:45-54
PostedOctober 27, 2019
This one replaced our old Sun Dance hot tub it was a 2004 model. We love the salt System. The lounge in our old tub was a lot more comfortable then this tub. The wood frame around the bottom that is painted black is peeling off. This has happened within a mouth of us buying it.
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
5 / 5
5 / 5
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Review 289 for Flair
Average Rating:  
5 / 5
5 / 5

Loving our new tub.

Customer avatar
Sally94
from East Helena
Age:Over 65
PostedOctober 25, 2019
Maintenance is so easy and the salt water is so nice on the skin. Love it. A nice deep soak and the abundance of jets is perfect!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 290 for Flair
Average Rating:  
5 / 5
5 / 5

My Hotspring Spa

Customer avatar
Spaperson1
from London
Age:Over 65
User submitted photo
User submitted photo
PostedOctober 25, 2019
Unit looks fantastic in my landscaping. It runs so quiet and is super easy to operate. The lighting is very cool.
This unit has tons of room, is high quality and so comfortable. I love the jet system and how you can control it..
great spa for a great price.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring JanetOctober 29, 2019
We are happy to hear you enjoy the the Flair spa! hotspring_brand
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Review 291 for Flair
Average Rating:  
5 / 5
5 / 5

My first hot tub

Customer avatar
Mikecun
from Marion IN
Age:45-54
PostedOctober 20, 2019
This was my first hot tub. So far we have loved it. Very easy maintenance and it is very relaxing.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring JanetOctober 28, 2019
We are happy you chose the Flair as your first spa and are loving it! hotspring_brand
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Review 292 for Flair
Average Rating:  
5 / 5
5 / 5

Great for the end of the day soak!

Customer avatar
Burner
from Tennessee
PostedOctober 16, 2019
The hot tub is super for those tired muscles and aches and pains you get throughout the day. We soak every evening after dinner to relax and get after those aches. Has truly helped with my arthritis in my back.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring JanetOctober 17, 2019
We are glad to hear your Flair spa helps with your arthritis. hotspring_brand
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Review 293 for Flair
Average Rating:  
3 / 5
3 / 5

Learning curve

Customer avatar
IndyJ
from Indianapolis
Age:35-44
PostedOctober 16, 2019
It wasn’t easy to get the spa going. The installers gave me a quick guide which they said wasn’t applicable to me for some reason so I needed to use the manufacturer’s manuals to figure everything out. There are a few features and maintenance items that are not pictured in the manual which I have found very confusing. This may partly due to the salt water system and the spa having two different operator manuals. This needs to be addressed as it is difficult to talk to someone over the phone if I don’t know what object we are referring to. I tried the online videos as well. Also, it took a few months to get the water stabilized which was very frustrating and stressful. It turns out I had phosphates in my tap water, but phosphates were never mentioned in the manuals. As phosphates are not uncommon, I expect this to be addressed by the manufacturer. If my first drain and refill goes smooth, then I will be happy with this spa going forward as we use it every day.
Comfort:  
3 / 5
3 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
1 / 5
1 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
3 / 5
3 / 5
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Review 294 for Flair
Average Rating:  
5 / 5
5 / 5

Wow, I ❤ my Flair!

Customer avatar
DeAnn
from Quad Cities, IA
Age:55-65
PostedOctober 15, 2019
Ive been looking for a couple months and decided on the salt system. Way easier than I imagined and Pleasure Pools & Spas have been available and courteous with even the silliest of questions. Amazing people and I truly love ❤❤❤my Flair hottub!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring JanetOctober 17, 2019
We are glad to hear you love your Flair spa! hotspring_brand
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Review 295 for Flair
Average Rating:  
5 / 5
5 / 5

Limelight flare

Customer avatar
Dan
from Illionios
Age:55-65
PostedOctober 15, 2019
We took our time picking out our new hot tub . We test soaked in several different brands and styles and we kept coming back to the same one we got the salt water system and we are glad we did . Hands down the best hot tub we have had.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring JanetOctober 16, 2019
We are happy you chose the Flair spa and you are happy with it! hotspring_brand
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Review 296 for Flair
Average Rating:  
4 / 5
4 / 5

Fourth Hot Springs Spa Owned

Customer avatar
MFP
from Banner Elk, NC
Age:55-65
PostedOctober 15, 2019
I think Hot Spring is a very good product. I could give it five stars but it is too new to assess long term reliability. Controls are a bit confusing but once learned they are manageable.
Comfort:  
4 / 5
4 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
By Customer Service Hot Spring JanetOctober 16, 2019
Thank you for being a returning customer! hotspring_brand
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Review 297 for Flair
Average Rating:  
5 / 5
5 / 5

Relaxing in my hot tub

Customer avatar
YvanF
from Montgomery, AL
Age:55-65
PostedOctober 14, 2019
After a long day at work, nothing better than 30 minutes in my hot tub.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
By Customer Service Hot Spring JanetOctober 16, 2019
We are happy you enjoy relaxing in your Flair spa! hotspring_brand
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Review 298 for Flair
Average Rating:  
5 / 5
5 / 5

comfortable tub

Customer avatar
KT2
from Columbus Georgia
Age:55-65
PostedOctober 14, 2019
I love this tub had a small hiccup with the outer casing coming off but the repair man has ordered the parts necessary to fix it and will be fixing it tomorrow afternoon
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
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Review 299 for Flair
Average Rating:  
5 / 5
5 / 5

Awesome Tub!

Customer avatar
devitt301
from Shepherd, MT
Age:45-54
PostedOctober 14, 2019
This is our second HotSring Spa. We opted for the salt sanitizing system on this one and maintenance is a breeze! Thank you Scott and crew for your outstanding service after the sale!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring JanetOctober 17, 2019
Glad to hear you enjoy your Flair spa and your experience with the purchase. hotspring_brand
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Review 300 for Flair
Average Rating:  
4 / 5
4 / 5

Nice

Customer avatar
Sponge14
from Tx
Age:35-44
PostedOctober 14, 2019
We are mostly pleased with our purchase of the Flair. The only issues we have are keeping the salt system within spec
Comfort:  
4 / 5
4 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
2 / 5
2 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
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