I've had mine for a little over three years now. Once my dealer taught me how to do the water care, it was simple from then on. My hot tub enables me to enjoy spending time outdoors in every season, in fact, I'd say winter is my favorite bhot tub season. I love seeing the snow and listening to the wind swishing through the pines while enjoying my relaxing soak.
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
Response from HotSpringBy Janet, Customer Service, April 11, 2019
It sounds soothing to soak in your tub while the winter wind whistles by, thank you for sharing your experience with us.
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Review 342 for Flair
Average Rating:
5/ 5
Very comfortable
Steveh
from Sparks, NV
Age:55-65
PostedMarch 13, 2019
Love the tub and it’s design. Well built and dependable.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
Response from HotSpringBy Janet, Customer Service, April 11, 2019
Thank you for reviewing the Flair!
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Review 343 for Flair
Average Rating:
5/ 5
Fountain of youth
Happyplace4me
from Orlando, Fl
Age:45-54
PostedJanuary 28, 2019
My husband and I both work very long hours indoors. Many of those hours are standing on our feet all day. Since purchasing our hot tub, we have been amazed at how much relief it has brought to tired sore muscles. Not to mention how much we look forward to our peaceful relaxation time together outdoors. After our time in the hot tub we feel refreshed rejuvenated and about twenty years younger as our aches and pains have melted away!!!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
Response from HotSpringBy Janet, Customer Service, April 10, 2019
Wonderful to hear you are getting quality relaxation time in your Hot Spring Spa and feeling younger too! Enjoy.
+3points
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Review 344 for Flair
Average Rating:
4/ 5
limelight flair
DANJ
from new jersey
Age:45-54
PostedJanuary 27, 2019
Since we owned this spa we have replace a jet (which required the dealer to pick it up and repair at their shop) a jet pump,The control panel,the ace controller went bad after a year, a moto massage jet, about 8 lights are out or just have an orange dim light. We paid a lot of money for this spa and seems like it is one problem after the other I guess time will tell if it is a worthwhile investment
Comfort:
4/ 5
Quality:
3/ 5
Ease of Water Care:
3/ 5
Energy Efficiency:
3/ 5
Value:
3/ 5
By Customer Service Hot Spring Marianne Walters, June 12, 2019
Hello, Thank you for letting us know about these issues. We want you to be very happy with your purchase. I would be very happy to contact your dealer to discuss further the issues if they have not been resolved as of yet. You do have a strong warranty, however I understand your concern about this being a worth while investment going forward. Can you please contact us here in customer service at 1-800-999-4688 X8432 so we can help further in any way possible.
+3points
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Review 345 for Flair
Average Rating:
4/ 5
Funchester KY
Fred
from Kentucky
Age:55-65
PostedJanuary 2, 2019
Very much enjoy our hot tub! If I had it to do over, I'd buy one smaller. Just two live in my household.
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
3/ 5
Value:
4/ 5
By Customer Service Hot Spring Janet, February 20, 2019
We're glad to hear you're enjoying your Flair Shawn!
+1point
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Review 346 for Flair
Average Rating:
5/ 5
Love love love it!!
diane45769
from Pomeroy, OH
Age:45-54
PostedDecember 27, 2018
I'm very pleased with my hot tub! It's so easy to care for and it is the best relaxation after a busy day.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
+1point
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Review 347 for Flair
Average Rating:
5/ 5
Great hot tub!
Jo
from Park City
Age:55-65
PostedNovember 28, 2018
Great hot tub! Would buy this again & will also tell everyone we love it!
Comfort:
4/ 5
Quality:
4/ 5
Ease of Water Care:
4/ 5
Energy Efficiency:
4/ 5
Value:
4/ 5
+2points
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Review 348 for Flair
Average Rating:
5/ 5
Absolutely Great
Chad
from Boynton, Fl
Age:35-44
PostedNovember 19, 2018
My wife and I contemplated getting a spa for our pool area. We were a bit hesitant due to the cost and actual use of the spa. I'm happy to say we love our decision. We use the spa at least 4 times a week. It has helped us relieve aches and pains. With the quality and warranty hot springs offers, it hard to believe we waited so long to purchase one. Hopefully this will help anyone that is on the fence, we were. Go for it. You will not regret it.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
4/ 5
+4points
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Review 349 for Flair
Average Rating:
5/ 5
Finally found quality
emtscott54
from West Chester PA
Age:45-54
PostedNovember 18, 2018
This is the third time I have purchased a hot tub. The difference in quality is amazing. The other two hot tubs were good name brand tubs with great reputations. Now this was also before the invention of salt systems. The salt system in out HotSpring spa make maintaining it very easy. The logo light that serves as a diagnostic is a brilliant idea. I've only ever had it indicate the 30 day salt system check. The Flair has been a care free ownership experience. One not to people on well water. If you have a water softener, use it when filling the tub. You will only get the water softer using the Vanishing Act if your water is slightly high. Mine was so high I went through multiple Vanishing Acts with little change in hardness. I finally explained my issue to my HotSpring dealer and they said run the softener. That fixed everything and had me up and running. I don't often write reviews but this product deserves it. Scott
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
+2points
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Review 350 for Flair
Average Rating:
5/ 5
great tub!
just4bs
from augusta, ga
Age:45-54
PostedNovember 9, 2018
I had an old hot tub that was many many years old. It never was this nice! Plus the auto chemical (ACE) detection system really helps. The great sound system was surprisingly nice too!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
+1point
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Review 351 for Flair
Average Rating:
5/ 5
New limelight Flair
Mike
from Berryville, Arkansas
Age:45-54
PostedNovember 1, 2018
We just got our new limelight flair hot tub. It exceeded our expectations. The whole buying experience all the way through the installation of the tub was a great experience. The tub well it speaks for itself. Very well built all the way through and the features are unbelievable. We got the audio system which has great sound. We also got the salt water system which means less time adding chemical and more time enjoying our new tub Thank Hot Springs.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
4/ 5
By Customer Service Hot Spring Chelsea Elam, November 15, 2018
Thank you for your review! It sounds like you have the perfect place to relax and enjoy some family time. I hope you continue to enjoy for many years to come!
Happy hot tubbing!
+2points
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Review 352 for Flair
Average Rating:
5/ 5
2018 Flair :-)
Texasrancher
from Oakhurst, TX
Age:45-54
PostedOctober 31, 2018
This was the best purchase I have ever made. We never thought we would enjoy a spa as much as we do. ** Just one note to others who may be considering a spa...The lounge seats are made for taller persons. If you are short you might want to choose a different seating configuration. Or you may have to get a booster seat (yes, that is a real thing-and not a joke)
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 353 for Flair
Average Rating:
5/ 5
Best relaxation
Redneckhottubber
from Lowell, IN
Age:25-34
PostedOctober 22, 2018
Easy start up. Best hot tub I’ve ever been in! Pay for what you get! Sore body? Not no more!!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
4/ 5
Energy Efficiency:
4/ 5
Value:
4/ 5
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Review 354 for Flair
Average Rating:
5/ 5
great purchase
john
from murray, ky
Age:45-54
PostedOctober 16, 2018
love it !! Have been in it every night so far ...how relaxing
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 355 for Flair
Average Rating:
4/ 5
Flair - Model
Dave
from Vacaville
Age:45-54
Close
PostedSeptember 15, 2018
We took delivery of our spa 2 days ago, we’re very much pleased after the first use. But, the only issue that we have had has been with the audio system, two of the speakers quit working after the first use of our spa.
Comfort:
5/ 5
Quality:
4/ 5
Ease of Water Care:
4/ 5
Energy Efficiency:
5/ 5
Value:
4/ 5
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Review 356 for Flair
Average Rating:
5/ 5
Absolutely fantastic experience and customer service
EmmaDrew
from Derbyshire
Age:35-44
Close
PostedSeptember 14, 2018
Simon at Derby Garden Centre has been absolutely fantastic from the start he put us under no pressure to purchase the spa as we were not 100% sure to start with. Hot Tub Assist came out to assess the access, which put our mind at rest that the spa could be installed with ease. The spa was delivered on Friday by Dave and Chris from Hot Tub Assist who were equally as helpful and very friendly. It was ready to use the following morning. Since delivery we were a little concerned about the chemicals and testing the water but after visiting Simon again he explained everything clearly and even demonstrated, also sent us very helpful emails. We are very happy with our purchase and using the different chemicals. Would highly recommend.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 357 for Flair
Average Rating:
2/ 5
Not terribly impressed
Piper1332
from Clarksburg, MD
Age:45-54
PostedSeptember 9, 2018
I recently replaced my 2003 Marquis reward with a Hot Springs Flair and I'm not terribly impressed. The reward had the option to set a self clean schedule which kept the tub in perfect shape. So far I don't see such an option on the Flair so the tub is not always clean. The other issue I have had is that the water will overheat. Two times this summer I have gone to use the tub and the thermometer read 107 or higher even when I had it set to 100. The dealer said that it's due to the great insulation which makes no sense to me. My reward never went over the max temp of 104 and always stayed at the temp I set it at. Even in the heat of summer. I have a call into the dealer to figure this issue out as it has become a danger to use especially with small kids around. We shall see. Finally, with my reward I used a very simple water care process of shock and balance once a week and a bromine floater. Water always crystal clear. With the flair the dealer wants me to use MPS which you have to add prior to each use.. Not very convenient.
Comfort:
2/ 5
Quality:
3/ 5
Ease of Water Care:
1/ 5
Energy Efficiency:
4/ 5
Value:
2/ 5
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Review 358 for Flair
Average Rating:
5/ 5
Great purchase
Dave
from Boyatt wood
Age:35-44
PostedSeptember 9, 2018
Happy hot tubs were excellent Very efficient and great product Installers were great and explained everything really well
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
4/ 5
Energy Efficiency:
4/ 5
Value:
4/ 5
By Customer Service Hot Spring Chelsea Elam, September 11, 2018
I am so glad you are enjoying your new hot tub and had a great installation. Thank you for your review!
Happy hot tubbing!
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Review 359 for Flair
Average Rating:
5/ 5
New hot tub owners, very happy
Joe27
from Cleveland, OH
Age:45-54
PostedSeptember 8, 2018
Have never owned a pool or hot tub. Very happy with everything so far. Quality built, and intuitive controls. Love the lighting.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
By Customer Service Hot Spring Chelsea Elam, September 11, 2018
I am glad to hear you are loving your new hot tub! The lighting is a fantastic feature to make your soak even more enjoyable. I hope you continue to enjoy you spa for many years to come!
Happy hot tubbing!
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Review 360 for Flair
Average Rating:
5/ 5
Flair Spa
RickLB
from Billings, Montana
PostedSeptember 4, 2018
Love the spa, wish we would have gotten it sooner.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
By Customer Service Hot Spring Chelsea Elam, September 4, 2018
Welcome to the Hot Spring family! The Flair is a fantastic choice. I hope you continue to love your spa for many years to come.
Happy hot tubbing!
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