Customer Reviews for LimeLight Flair

Flair

LimeLight Flair

  • 6 adults
  • 7' x 7' x 36" / 2.13m x 2.13m x .91m
  • 335 gallons / 1,270 liters
Average Customer Rating:
4.486 out of 5
4.5
 out of 
5
(673 Reviews)
Open Ratings Snapshot
Rating breakdown 673 reviews
5 Stars
485
4 Stars
106
3 Stars
31
2 Stars
26
1 Star
25
103 out of 127(81%)reviewers recommend this productbrand.
Customer questions and answers:
3 Questions | 1 Answer
Customer Reviews for Flair
Review 561 for Flair
Average Rating:  
3 / 5
3 / 5

problems

Customer avatar
Russ66
from Oklahoma
Age:45-54
Gender:male
No, I do not recommend this product.
PostedAugust 3, 2015
The main pump started leaking one year after purchase.It has taken the authorized dealer nearly 4 months to even attempt a repair. I am still waiting. A temporary pump has been installed one week ago.
The authorized dealer is Oakwood Pool and Spa in Enid Oklahoma. They can be very rude , no call back, no notification when they finally do come out. will not stop and speak with owners. They have their children working for them and they have no people skills. I am very disappointed in the the product and the dealer.
Comfort:  
4 / 5
4 / 5
Quality:  
2 / 5
2 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
3 / 5
3 / 5
Response from HotSpringBy BenCustomer ServiceAugust 5, 2015
Hello Russ66, thank you for your recent review on your Limelight Spa and dealership. I am sorry to hear about your recent experience with the spa! I am more than happy to help seek a solution here, please keep an eye out for an email from our team shortly. Also, our customer service line is 1.800.999.4688, ext 8432. Thanks Russ66.
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Review 562 for Flair
Average Rating:  
5 / 5
5 / 5

Awesome Spa

Customer avatar
Outlaw3701
from Enid,Oklahoma
Age:55-65
Gender:male
Yes, I recommend this product.
PostedJuly 30, 2015
Such an awesome investment! Always ready and so easy to use. My dealer did an amazing job with set up and educating me on the use and care.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 563 for Flair
Average Rating:  
5 / 5
5 / 5

Very pleased

Customer avatar
Jo
from Portland NY
Age:35-44
Gender:female
Yes, I recommend this product.
PostedJuly 29, 2015
We use our spa daily. Some mornings we have our coffee and there, but we are always in there before bed.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
5 / 5
5 / 5
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Review 564 for Flair
Average Rating:  
5 / 5
5 / 5

Love the hot tub

Customer avatar
Diane
from Lockport, NY
Age:45-54
Gender:female
Yes, I recommend this product.
PostedJuly 18, 2015
Just got our Hot springs hot tub and are very happy with it. Very relaxing, love the quality of the hot tub and love playing music through the built in speakers. Very quality sound!
I also like the choice of lights, plenty of adjustable jets and water fall!!
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy BenCustomer ServiceJuly 24, 2015
Hi Diane - Thank you for taking the time to provide your feedback on your Limelight Flair model spa with the entertainment system! So happy you are enjoying the spa!
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Review 565 for Flair
Average Rating:  
5 / 5
5 / 5

Highlife Flair

Customer avatar
3horseman
from Rose Hill kansas
Age:55-65
Gender:male
Yes, I recommend this product.
PostedJuly 17, 2015
For the cost and the actual Hydro Therapy I use this Spa I could not be happier. Using the Spa as hydro therapy kept me from having a knee replacement two years sooner. Now that the arthritis is,an issue I use the Tub on a regular basis to quell some of the arthritis pain.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy JaclynCustomer ServiceJuly 20, 2015
Thanks for taking the time to review your Flair, Hot Tubber! I'm thrilled to read of the relief your spa helps to provide. Thank-you for being a part of the Hot Spring family!
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Review 566 for Flair
Average Rating:  
4 / 5
4 / 5

water clarity and seating

Customer avatar
kaliente127
from Erie, PA
Age:45-54
Gender:female
Yes, I recommend this product.
PostedJuly 12, 2015
The water stays clear and without any musty smells that occurred with our last hot tub (most likely because we used a bromine based cleaning regiment). The water care is routine and not difficult to follow. My only frown is the seating is a little too ramrod straight, not relaxed and slightly tipped back for a few seats other than just the long seat. It would be more natural, especially when I want to keep my shoulder (injury) under water I have to sink down with no back support.
Very happy the system alerted us via the light that a power surge had thrown the breaker off!
Comfort:  
3 / 5
3 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy JaclynCustomer ServiceJuly 14, 2015
Thank-you for taking the time to review your Flair model spa, Hot Tubber! I'm happy to read of your satisfaction with the spa, and the benefits it provides you. Also, we always appreciate and welcome suggestions, so thank-you for the seating feedback.
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Review 567 for Flair
Average Rating:  
5 / 5
5 / 5

why did I wait so long to buy one

Customer avatar
Michayne
from Mt. Shasta, Ca.
Age:Over 65
Gender:female
Yes, I recommend this product.
PostedJuly 6, 2015
I really enjoy my spa, just found out it's great in summer too. Set temp at 93 degrees, it was 99 degrees outside, after staying in spa for about 30" I got out and was chilly. Wonderfully chilled, then after getting hot again, jumped back in, did this all afternoon!! Everyone knows the advantages in the winter, but how great a summer experience it can be too.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy Peggy W. Customer ServiceJuly 6, 2015
Yes! A year 'round family retreat right in your own backyard.
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Review 568 for Flair
Average Rating:  
5 / 5
5 / 5

Easy peasy lemon squeezy

Customer avatar
Jcmaidens
from St clairsville Ohio
Age:35-44
Gender:female
PostedJuly 3, 2015
It was with great nervousness that I took the plunge and purchased my flair. I am so glad I did! The workmanship is superb, the reliability is fantastic, and the ease of care is very simple. It drains and fills quickly and only takes an evening to warm back up. The pumps are powerful we don't even run them half the time. This was by far the best investment I have ever made!
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy BenCustomer ServiceJuly 8, 2015
Congratulation on your purchase!!! When life hands you lemons.... soak in a Limelight Flair model spa! What a great review, really enjoy hearing the many reasons you continue to enjoy the best investment you ever made... thank you so much for your fun and positive review, wishing you many more hot soaks in your spa!
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Review 569 for Flair
Average Rating:  
4 / 5
4 / 5

Love our Flair

Customer avatar
Ann57
from Arlington, Washington
Yes, I recommend this product.
PostedJune 29, 2015
We love our Flair hot tub. This is our 2nd Hot Spring hot tub. It was an adjustment taking care of the water in the new one...but we won out. It is a bit deep for me and I float out of some of the seats, but I find a foot hold and it's great. In this hot weather we turn down the temperature and it is awesome to climb in and cool down. No Regrets.
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy JaclynCustomer ServiceJuly 2, 2015
Thanks for the feedback on your Limelight Flair model spa, Ann57, and for being a repeat customer! We know there are many options when choosing a spa and your loyalty is very much appreciated. It can be tricky, initially, to find the correct balance for your tub, but I'm happy to read you squared it away. I'm even happier to see that you have "No Regrets". Happy Hot Tubbing!
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Review 570 for Flair
Average Rating:  
5 / 5
5 / 5

Thrilled

Customer avatar
Everrockin
from Evergreen, CO
Age:55-65
Gender:male
Yes, I recommend this product.
PostedJune 23, 2015
I bought my HotSpring spa on the advice of a friend who had previously sold them. I paid more but I couldn't be happier about my purchase. I've had it five years and it has been a dream. I suffer from peripheral neuropathy and the tub gives me 30 minutes or so of relief. I use it daily and it has never let me down. Plus, it uses very little energy and still looks new! So happy I listened to my friend.
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy JaclynCustomer ServiceJune 24, 2015
Thank-you for the review, Everrockin, and thanks to your friend for the recommendation. What a treat to know your spa is ready to help provide relief when needed. May you enjoy your Flair for many years.
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Review 571 for Flair
Average Rating:  
5 / 5
5 / 5

I have owned 4 spas and this is the best ever

Customer avatar
spaman
from Scottsbluff, Nebraska
Age:55-65
Gender:male
Yes, I recommend this product.
PostedJune 22, 2015
The jets are perfect for me as I teach and attend yoga class's often and the contour's of the bed side of the spa is incredibly comforting. The power jets are extremely hi-powered and great for sore knees and ankles.
Overall it is a fantastic product, the best in spadom in my opinion
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
3 / 5
3 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy BenCustomer ServiceJune 24, 2015
Hi SPAMAN!

What an awesome review - so happy you found the Hot Spring Brand Limelight Series spa to be the best, after ownership of 4 previous hot tubs!

We truly value your feedback, thank you for sharing!
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Review 572 for Flair
Average Rating:  
4 / 5
4 / 5

Very nice hot tub

Customer avatar
Seahawk
from Berks, PA
Age:55-65
Gender:male
Yes, I recommend this product.
PostedJune 22, 2015
Has been very good and trouble-free. Easy to maintain water. Only maintenance in 4+ years was for a burned out light bulb.
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
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Review 573 for Flair
Average Rating:  
5 / 5
5 / 5

Our vacation at home

Customer avatar
dbrfitz
from greenlawn, ny
Yes, I recommend this product.
PostedJune 19, 2015
Best purchase ever! My husband & I have very stressful jobs so we unwind by relaxing in our HotSpring Spa before bed.. Sitting in the spa melts away the stress of the day. My only regret is not purchasing one sooner !
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
5 / 5
5 / 5
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Review 574 for Flair
Average Rating:  
5 / 5
5 / 5

Flair

Customer avatar
DanT
from Economy Borough, PA
Age:45-54
Gender:male
Yes, I recommend this product.
PostedJune 16, 2015
My wife and I owned a Hot Springs Spa years ago and sadly left it with the house when we sold it. We enjoyed the spa then with all its features and reliability that 10 years later when we decided we could live no longer without a tub we looked again to hot springs. There are less expensive brands out there but the Hot Springs line has proven dependability and durability. The flair is the perfect size for us and the LED lighting allows us to change the lighting at a whim to suit our moods. The attached easy lift lid is a feature that my wife appreciates the most. Over all a great investment.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy VanessaCustomer ServiceJune 23, 2015
Dependable and durable hot tubs make for a great relaxing experience. Happy to hear you have decided to go with a Hot Spring Flair. The lights are an added way of creating a wonderful ambiance. Thank you for your feedback.
We wish you many years of Happy Hot Tubbing
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Review 575 for Flair
Average Rating:  
4 / 5
4 / 5

Nice spa

Customer avatar
Cdvacabeach
from Peoria, Il
Age:55-65
Gender:female
Yes, I recommend this product.
PostedJune 15, 2015
Enjoy it! Easy to care for and great year round. Fairly energy efficient.
Comfort:  
4 / 5
4 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
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Review 576 for Flair
Average Rating:  
5 / 5
5 / 5

Love our spa

Customer avatar
Watts
from Fowler, MI
Age:35-44
Gender:female
PostedJune 15, 2015
We've owned our Flair for 5 years with no issues. It's very comfortable, very efficient and easy to keep clean. We would highly recommend it
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy MarianneCustomer ServiceJune 17, 2015
Hello, Thank you for taking the time to let us know how much you like your Flair spa! So happy to hear about all the things you enjoy about it. Thanks for being a Hot Spring Limelight spa owner!
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Review 577 for Flair
Average Rating:  
5 / 5
5 / 5

Our Hottub

Customer avatar
Bea
from Fair Play, MO
Age:55-65
Gender:female
Yes, I recommend this product.
User submitted photo
PostedJune 15, 2015
The best thing about this spa is the ease of care & very little chemicals!
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy JaclynCustomer ServiceJune 16, 2015
Hello Hot Tubber!
I'm thrilled that you've enjoyed your spa, and that it's been hassle free. Thanks for sending the photo, what a great getaway in the comfort of your home. May you enjoy your Limelight Flair for many years.
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Review 578 for Flair
Average Rating:  
2 / 5
2 / 5

Lamps...

Customer avatar
JAAN
from Stiockholm, Sweden
Age:55-65
Gender:male
No, I do not recommend this product.
PostedJune 7, 2015
I bought my Flair 5 years ago. It is truly beautiful, but the lamps worked for approx 1 year whereafter I (and the retailer) have changed the lamps several times, a part inside the tub once but unfortunately the lamps still do not function more than a month or so. I understand that this is a problem with the tub but still very frustrating, Propably the newer tubs have a better system but I am stuck with a non-functioning system of which I am reminded every time I go into the tub and watch those 20 or so non-light lamps
Comfort:  
4 / 5
4 / 5
Quality:  
3 / 5
3 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
3 / 5
3 / 5
Response from HotSpringBy Peggy W. Customer ServiceJune 8, 2015
Thank you for providing your feedback about the Flair model spa. I am glad to read that you are enjoying the spa despite the lack of cosmetic lighting. I will write to you directly for more details and will be glad to work with you and your dealer to see what can be done to repair the lights permanently. We appreciate your spa purchase!
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Review 579 for Flair
Average Rating:  
2 / 5
2 / 5

Poor Quality

Customer avatar
Nothappy
from New Hampshire
Age:35-44
Gender:male
No, I do not recommend this product.
PostedApril 2, 2015
I had a SOVEREIGN hot tub for over ten years with next to no issues so I had no questions but to look at another Hotsprings tub when looking to replace it. Although I like the layout of the Flair tub, in the first week the chrome rings around the jets were falling off and I was finding pieces of silicon in the tub that was used to hold the rings in place. The dealer was more then happy to come take a look and try to correct the issue but being winter I decided to wait until spring since they said they would have to drain the tub, not what I wanted to do in the middle of winter with a brand new tub. At this point ten different rings have come off most of them repeatedly. Today I went out to find the tub almost empty and water pouring out from underneath it. Not the happiest customer waiting for the dealer to return my call on a hot tub less than four months old with a plumbing leak!! Hopefully Hotspings customer service is better then their quality and allow the dealer to take the tub back!
Comfort:  
4 / 5
4 / 5
Quality:  
1 / 5
1 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
1 / 5
1 / 5
Response from HotSpringBy Peggy W. Customer ServiceApril 6, 2015
Glad you were pleased w/ the 10yr old Sovereign and know that the new Flair will be something you enjoy as well. Watkins did resolve the matter of the chrome rings last year; draining the spa is not required. I will give your dealer a call this morning and ask that he work with you to resolve both the rings and the sudden drain issue. Best regards,
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Review 580 for Flair
Average Rating:  
3 / 5
3 / 5

Lights out again!!!!!!!!

Customer avatar
Jeanne59
from Jackson MO
Age:55-65
Gender:female
No, I do not recommend this product.
PostedMarch 30, 2015
My husband purchased the LimeLight Flair in the winter or 2008/2009 to help with his knees. We have enjoyed using the hot tub. BUT the lights have been a hugh issue. The light were replaced under warranty and was told that fixed the issue with the lights. A few lights went out within a few months after being replaced and then one night they would not work at all. Over the last year we have replaced several parts, but none fixed the problem. We had the repairman come out, who called the company. The company's response was that ALL the lights would need to be replaced and maybe a few more parts the may have been "fried" by the light issue. The repairman did not recommend replacing the light due to the cost and suggested we just use the hot tub as is. (without lights) This hot tub has always been in a weather protected area in our shop, so it has never been exposed to the weather. So here I am sitting in the dark in my LimeLIGHT again!
Comfort:  
4 / 5
4 / 5
Quality:  
3 / 5
3 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
3 / 5
3 / 5
Response from HotSpringBy Peggy W.Customer ServiceMarch 31, 2015
Thank you for reviewing the Flair spa; glad to hear that it has been able to help your husband's knee pains. I will send you a direct email to learn more about the lighting situation as I believe Watkins can help defray the cost to get them repaired. We do appreciate your spa purchase and will work with you and your dealer even beyond expiration of the lighting warranty. Many thanks!
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