Customer Reviews for LimeLight Flair

LimeLight Flair

6 adults
7' x 7' x 36" / 2.13m x 2.13m x .91m
335 gallons / 1,270 liters

Average Customer Rating:

4.5

out of

(673 Reviews)

Rating breakdown 673 reviews

5 Stars

485

4 Stars

106

3 Stars

2 Stars

1 Star

103 out of 127(81%)reviewers recommend this productbrand.

Customer questions and answers:

3 Questions | 1 Answer

Read all questions and answers

Customer Reviews for Flair

Review 61 for Flair

Average Rating:

1 / 5

don't buy one

david

from 38317

Age:55-65

PostedJanuary 7, 2024

bought one from aloha pools jackson tn, has been nothing but a headache, they were happy to bring the spa out when it was purchased, now they claim we are to far for them to look at it for what we believe is warranty work, would love to complain to the company but the form/message won't go through
.
as long as they allow companies like aloha to sell their product stay away

Comfort:

1 / 5

Quality:

1 / 5

Ease of Water Care:

1 / 5

Energy Efficiency:

1 / 5

Value:

1 / 5

By Customer Service Hot Spring Vanessa, February 3, 2024

I'm sorry to hear that you've had a negative experience. It's always best to purchase your spa from the closest dealer. If you move your spa while it's still under warranty, you should be able to receive service from the local dealer.

I want to assist you in any way I can. Please check your email, as I have sent you a message. Our top priority is providing excellent service and support, and we work closely with our dealers and customers to ensure that everyone has a positive spa experience.

I'm looking forward to working with you soon. hotspring_brand

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Review 62 for Flair

Average Rating:

5 / 5

Our first spa…love it!

Newspaowners

from Atlanta, GA

Age:45-54

PostedDecember 30, 2023

We have been spa fans through rental properties and holidays for years. This is the first spa we’ve owned. We got the FreshWater salt system with it. Getting the water balanced was very easy. Maintenance has been even easier. We have used it everyday since it was delivered in October 2023. It has been amazing.

Only minor complaint, and thus the 4 rating on quality, is we had an LED light go bad already but our dealer is on schedule to replace it. Really not a big deal to us.

We look forward to many more years of enjoyment.

Comfort:

5 / 5

Quality:

4 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

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Review 63 for Flair

Average Rating:

2 / 5

Deep seats, but not for skiers

KBarM

from Telluride, CO

Age:Over 65

PostedDecember 27, 2023

We bought this sight-unseen from the local dealer because it fit the space after our 20-year old tub developed problems. It is quieter than our old tub, and my tall husband likes the long lounger and deep soaking seat. I find the lounger adequate to work my calves, but there is no jet you can get on your quad (thigh) muscles. Our old hot tub (a different brand) had a big jet on the side of the footwell that I used to really work my thighs; with this one you have to be a contortionist to maybe hit your thighs with a jet. The controls are not intuitive and you need the manual in your hand to figure out what controls where. Plus, some of the trim rings on the jets keep falling off and it developed a leak (which was repaired under warranty, but it still leaked.) If it hadn't taken a crane and a lot of $$ to get it in place, I would have sent it back.

Comfort:

2 / 5

Quality:

1 / 5

Ease of Water Care:

3 / 5

Energy Efficiency:

4 / 5

Value:

2 / 5

By Customer Service Hot Spring Vanessa, February 2, 2024

Thank you for sharing your spa experience with us. I'm glad to hear that you are a long-time hot tub enthusiast. We believe in the power of hot water therapy and are thrilled to hear that others feel the same way.

You bring up a good point about purchasing a spa. With so many types and styles available, it's important to shop around and take the time to sit in different spas before making a purchase. Additionally, it's crucial to consider how the spa will be set up, including placement, access, and the cost of moving it.

I'm sorry to hear that your new Flair has not met your expectations and required service. We want all of our customers to enjoy their spas for many years to come. If you're experiencing a leak, please contact your dealer for further assistance. Spas shouldn't leak, and if they do, there are steps that can be taken to solve the issue and prevent it from happening again.

Please know that we care about your spa experience, and our Customer Service team is always here to help. You can contact us at 800-999-4688 ext 8432 or reach out to your selling dealer for assistance.

hotspring_brand

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Review 64 for Flair

Average Rating:

5 / 5

Best thing we have ever purchased.

Wheelers

from Marysville, Ohio

Age:55-65

PostedDecember 24, 2023

I wanted something therapeutic for my wife as she has had back surgery and continues to have issues. I am starting to lower back pains and shatter my ackle many years ago. Soaking in our Hot Spa helps tremendously more than we could have hoped. I can’t say enough about the spa or the help from Socioto Valley in Hilliard, Oh helping us find the perfect Hot Spa.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

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Review 65 for Flair

Average Rating:

5 / 5

LOVE MY SPA

MIKE07

from POULSBO,WA

Age:Over 65

PostedDecember 20, 2023

This is the second spa I have had in 20 years. The salt system is best
thing I have ever enjoyed.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

4 / 5

Value:

5 / 5

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Review 66 for Flair

Average Rating:

5 / 5

Stress be gone

Hemi532

from Washington Missouri

Age:45-54

PostedDecember 19, 2023

Not only does the spa relieve the stresses of the day, but has been a great option to create some wonderful family memories and experiences.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

4 / 5

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Review 67 for Flair

Average Rating:

5 / 5

always have and always will love hot spring spas

Sheri

from Naples

Age:Over 65

PostedDecember 10, 2023

i have owned several hot spring spas and by far are the best on the market.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

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Review 68 for Flair

Average Rating:

5 / 5

Flair Relaxation

RogJo

from WIlmington, OH

Age:55-65

PostedDecember 5, 2023

We've been using our Flair Spa for a bit over 2 months. It's wonderfully relaxing. We really like the lounge seat. The jet controls are easy to use and help vary the flow. We typically use the spa once or twice a day.

Our system is a salt water system. It took about 2 weeks to get the chemicals balanced properly in the water. We had to partially drain the spa about about 3 weeks as the salt content got too high. The salt level rarely stay in the middle of the normal range it's always at the high end or normal and approaches the "yellow". We also have to keep the salt system output near "max" (9 or 10) to keep a steady chlorine level and not have to "shock" it every day or two. I expected the system to maintain the chlorine levels at a more moderate setting and not need as many shock events.

The spa is a very relaxing and we enjoy having it. It was a bit pricey but too much more than expected....especially with everything going up in price so much.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

5 / 5

Value:

4 / 5

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Review 69 for Flair

Average Rating:

4 / 5

Love the Saltwater System

YogaMom

from Black Hawk, CO

Age:55-65

PostedDecember 3, 2023

Love not smelling like a pool when I get out. Easy maintenance. Don't like the hum it makes and the local store does not return my phone calls to find out why.

Comfort:

4 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

4 / 5

Value:

4 / 5

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Review 70 for Flair

Average Rating:

5 / 5

Luxury Resort in our Backyard

Miza

from Augusta, Georgia

Age:35-44

PostedDecember 2, 2023

Best decision ever!! It is like having our pwn personnel resort in our back yard. We can enjoy a hydro massage any day we like in the comfort and privacy of our home. Bot my husband and I suffer from joint / back problems and this has been an absolute win. The spa itself is well built and incredibly easy to maintain. I was initially apprehensive about maintenance but the quality of this manufacture really speaks for itself. Set up was very intuitive, too. My only regret is not looking into a spa earlier.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

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Review 71 for Flair

Average Rating:

3 / 5

Saltwater spas are so much simpler - than flying an airplane

SusdySoaker

from Carmel, IN

Age:55-65

PostedNovember 28, 2023

I took careful notes of everything the installer told me about how to start-up and care for this saltwater spa. I read the start-up literature, and I downloaded the online manual. I got it reasonably okay, but the water was murky and made lots of foam. One guy in the store warned us not to use the spa because it was full of bacteria and we could get a nasty skin infection.

My wife has visited the store four times now, including this Tuesday when the doors were closed because of something written on a piece of paper taped to the door. She got the murkiness to go away, but the foam has made a comeback. We've changed the module that is supposed to last 4 months, but we've only had it two months.

They told us it would be "easy" once we "got the hang of it", but this is ridiculous. I have a Ph.D. in engineering and I know chemistry well, but this is not "easy to use". My wife has two Masters degrees and she has already done better than me, but we are still not getting the hang of it.

We met a lady who hires herself out to help people maintain their spas. We are considering hiring her. Add that to your cost of ownership, and do not believe for a minute when someone says "easy to use". Even among the people in the shop, only one guy really knows his business - and he may get called away for an emergency just when you drove all the way to his shop during normal business hours.

Comfort:

4 / 5

Quality:

4 / 5

Ease of Water Care:

1 / 5

Energy Efficiency:

3 / 5

Value:

3 / 5

By Customer Service Hot Spring Vanessa, December 5, 2023

Thank you for sharing your experience with water care. I'm sorry to hear that it hasn't been as smooth as it should be.

While water care can take some time, it shouldn't be a frustrating experience.

Owning a spa should be a relaxing experience, and I'm here to help. Please keep an eye out for an email from me. I'm looking forward to working with you soon. hotspring_brand

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Review 72 for Flair

Average Rating:

5 / 5

Excellent spa, worth the money!

Dylan

from North Dakota

Age:25-34

PostedNovember 28, 2023

Very relaxing spa with easy maintenance. Honestly, I have not noticed a different in electric usage either, so that's a plus.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

5 / 5

Value:

4 / 5

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Review 73 for Flair

Average Rating:

5 / 5

Best purchase ever

waynestoke

from South Carolina

Age:55-65

PostedNovember 18, 2023

Our spa is a game changer. We use it every evening.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

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Review 74 for Flair

Average Rating:

5 / 5

Flair hot springs spa

Julz

from Washington

PostedNovember 6, 2023

Awesome spa. We have enjoyed the spa almost every day

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

3 / 5

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Review 75 for Flair

Average Rating:

5 / 5

Great spa

Ries

from Oregon

PostedNovember 6, 2023

We love our hot tub! Best decision ever. Thanks Hot Springs

Comfort:

4 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

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Review 76 for Flair

Average Rating:

5 / 5

Love it!

Em11

from Vallejo, CA

Age:25-34

PostedOctober 28, 2023

Our spa is amazing! The water feels so smooth and comforting and relieves any aches in my body after work. And it’s so easy to maintain! Best decision we have made.

Comfort:

4 / 5

Quality:

5 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

4 / 5

Value:

4 / 5

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Review 77 for Flair

Average Rating:

3 / 5

Disappointed

Tom

from Clevedon

Age:55-65

PostedOctober 26, 2023

This spar is a replacement for a 20 year old spar. Possibly expecting too much

Comfort:

3 / 5

Quality:

4 / 5

Ease of Water Care:

1 / 5

Energy Efficiency:

2 / 5

Value:

3 / 5

By Customer Service Hot Spring Vanessa, November 8, 2023

Hello, long-time spa owner. Thank you for your review. I am sorry to hear that you are disappointed with your spa.
If you have questions or concerns, contact our Customer Service Team at 800-999-4688.
We are here to help.
hotspring_brand

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Review 78 for Flair

Average Rating:

4 / 5

Enjoying our spa!

Easy

from Oxford, MS

Age:Over 65

PostedOctober 24, 2023

Have used it a minimum of 4 times a week since we purchased.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

3 / 5

Energy Efficiency:

3 / 5

Value:

4 / 5

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Review 79 for Flair

Average Rating:

4 / 5

We use our spa daily!

from Dayton, Oh

Age:45-54

PostedOctober 22, 2023

We love our spa, but we do have a jet that has been broken since the beginning. Two technicians have been out to the house but it is still broken.

Comfort:

5 / 5

Quality:

4 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

4 / 5

Value:

4 / 5

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Review 80 for Flair

Average Rating:

5 / 5

Quality of life is much better since we got our spa.

John1

from West Virginia

Age:Over 65

PostedOctober 2, 2023

I'm retired. My wife has another 7 years to go. Nothing better than a good spa when you have arthritis or have to work on your feet on a concrete floor every day. A daily soak makes a world of difference.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

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