Customer Reviews for LimeLight Flair

LimeLight Flair

6 adults
7' x 7' x 36" / 2.13m x 2.13m x .91m
335 gallons / 1,270 liters

Average Customer Rating:

4.5

out of

(673 Reviews)

Rating breakdown 673 reviews

5 Stars

485

4 Stars

106

3 Stars

2 Stars

1 Star

103 out of 127(81%)reviewers recommend this productbrand.

Customer questions and answers:

3 Questions | 1 Answer

Read all questions and answers

Customer Reviews for Flair

Review 121 for Flair

Average Rating:

3 / 5

Great hot tub, but jet rings already rusting…

Mamangalena

from Thomson, Illinois

Age:45-54

PostedSeptember 14, 2022

Hot tub is not even a year old and the silver jet rings are rusting! Love this hot tub, but this is a major flaw to its beauty. The rust makes the hot tub look cheap, and it wasn’t! This hot tub has comfortable contoured seating, powerful jets, and is easy to maintain; We have the Saltwater system. As much as we want to give this hot tub 5 stars, we cannot. For the cost of this tub, the components should not rust or discolor especially after less than a years worth of use. It’s a shame to look into our tub and see this, we love our tub otherwise. But we were shocked to see rust on components that are visible at all times. Disappointed to say the least.

Comfort:

4 / 5

Quality:

2 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

4 / 5

Value:

4 / 5

By Customer Service Hot Spring Kylie, September 26, 2022

Thanks for reaching out with your review. This is concerning and I'd like to work with you to get some more information on your water chemistry and see if we can get to the bottom of this.

Please keep an eye out for an email from us. I look forward to working with you to ensure this is resolved.

Happy Hot Tubbing!
Kylie - Customer Care hotspring_brand

+6points

6of 6voted this as helpful.

Thank you! You have successfully submitted a comment for this review.

Review 122 for Flair

Average Rating:

5 / 5

Flair review

Jerry

from Columbus, GA

Age:Over 65

PostedAugust 29, 2022

Logan, the salesperson at Aquarius Pools in Columbus, GA, who also gave up the “pool school” was outstanding. She was very helpful, knowledgeable, pleasant and accomodating. Entire experience, from selection, review, paperwork, installation, and “school” was excellent

Comfort:

4 / 5

Quality:

4 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

5 / 5

Value:

4 / 5

0points

0of 0voted this as helpful.

Thank you! You have successfully submitted a comment for this review.

Review 123 for Flair

Average Rating:

2 / 5

Frustrated

TW82

from GA

Age:55-65

PostedAugust 28, 2022

Our spa was delivered June 10th. Directions for set up were followed after having freshly filled water tested by our dealer. Our chlorine levels have not been right and we’ve been given different directions from each service person we speak to. We’ve been told by some to add chlorine daily and 10 output while others say 3 or 4 output and once per week chlorine. We thought the salt system would be a better option, but after three months, we’re not impressed. I just want the salt system to do what I was told it would do.

Comfort:

3 / 5

Quality:

1 / 5

Ease of Water Care:

1 / 5

Energy Efficiency:

1 / 5

Value:

1 / 5

By Customer Service Hot Spring Kylie, September 16, 2022

Thank you for reaching out with your feedback. We're sorry that you've struggled in getting on the right track with your water chemistry. We'd like to help and ensure that you are enjoying your new spa.

Please keep an eye out for an email from us. We'd like to get a bit more information from you regarding the current levels in your water and from there we can help be sure your system is working as you expect.

Happy Hot Tubbing!
Kylie - Customer Care hotspring_brand

+1point

1of 1voted this as helpful.

Thank you! You have successfully submitted a comment for this review.

Review 124 for Flair

Average Rating:

5 / 5

Best Decision Ever

SoakinginMn

from Prior Lake, MN

Age:55-65

PostedAugust 18, 2022

As a solo 65 year old woman I was a bit nervous about maintaining a spa. One month in and I couldn’t be happier. I soak everyday and most days twice a day. I wish I’d made this purchase years ago. One thing that has made my experience so positive is the fact I have an outstanding dealer I can count on when I have questions. They have a great team just a phone call away.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

+2points

2of 2voted this as helpful.

Thank you! You have successfully submitted a comment for this review.

Review 125 for Flair

Average Rating:

5 / 5

Powerfully perfect

Brian

from Ridgway, CO

Age:45-54

PostedAugust 15, 2022

The Flair is our second hot tub (we don't have to buy too many--these last forever) and it was the best purchase we've ever made. The jets are SUPER powerful, the seats are perfectly molded and contoured and the lighting system is brilliant and beautiful...truly a great spa!!!!

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

+2points

2of 2voted this as helpful.

Thank you! You have successfully submitted a comment for this review.

Review 126 for Flair

Average Rating:

1 / 5

Terrible experience

Marissa

from Chicago heights

Age:25-34

PostedAugust 1, 2022

I have the salt water system which is supposed to produce chlorine from salt but I'm not getting any chlorine water is constantly green I have to add chlorine myself which is completely bogus considering I payed extra for this bs system, my dealers aren't helping me one bit with this issue.. over priced tub for a fresh water salt system to not even work

Comfort:

5 / 5

Quality:

1 / 5

Ease of Water Care:

1 / 5

Energy Efficiency:

5 / 5

Value:

3 / 5

By Customer Service Hot Spring Kylie, August 4, 2022

Thank you for reaching out to us with your feedback. Water care is so important and it's something that takes time to get the hang of.

Keep an eye out for an email from me regarding your water. I'm going to send you some information and see how we can help to get you on track.

Happy Hot Tubbing!
Kylie - Customer Care hotspring_brand

+1point

1of 1voted this as helpful.

Thank you! You have successfully submitted a comment for this review.

Review 127 for Flair

Average Rating:

5 / 5

Flair limelight

Claude

from Livingston Tx

PostedJuly 11, 2022

Very pleased with purchase of Flair Limelight Spa. Highly recommend Ron Vaudt Backyard Oasis Livingston, Texas

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

0points

0of 0voted this as helpful.

Thank you! You have successfully submitted a comment for this review.

Review 128 for Flair

Average Rating:

5 / 5

Flair

Jetsbiker

from Matawan

Age:45-54

PostedJuly 9, 2022

this is our second Hot Spring spa. First one lasted 18 years. What started out as a perk is now a necessity. Great purchase.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

0points

0of 0voted this as helpful.

Thank you! You have successfully submitted a comment for this review.

Review 129 for Flair

Average Rating:

4 / 5

Comfortable...one thing we would change

HopsandVinyl

from Iowa

Age:45-54

PostedJune 29, 2022

So far we love the Spa. Very relaxing with easy maintenance. We've only had it for three months so this is not a long-term review. One thing we would change is the ability to dim or turn off the notification LED on the front panel as it is VERY bright at night.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Kylie, July 8, 2022

Welcome to the Hot Spring family! We're so glad to hear that you are enjoying your new spa. Thank you for providing your feedback on your new Flair.

I just wanted to reach out and let you know that if you are referring to the logo light and screen brightness you can actually adjust that. This way you can adjust it to a comfortable level and it's not too bright at night.

You'll press the OPTIONS hard button on the control panel and then select Set-up. From there select Brightness to lower the screen brightness from 7 all the way down to 1. Then if you'd like to change the logo light press and hold that brightness soft button for 5 seconds until the Set Logo Light Brightness is shown on the screen. Then you can press the brightness soft button again to change the logo light brightness. You can press the back hard button to go back to the screen brightness option. I'll send you an email with a copy of your owner's manual, there are detailed instructions on page 17.

We hope that you continue to enjoy your spa for many years to come. Please feel free to reach out to us anything if you have any questions or concerns.

Happy Hot Tubbing!
Kylie - Customer Care hotspring_brand

+3points

3of 3voted this as helpful.

Thank you! You have successfully submitted a comment for this review.

Review 130 for Flair

Average Rating:

4 / 5

Nevada Rural Flair Owner

BW73

from Spring Creek, NV

Age:45-54

PostedJune 23, 2022

Great spa big enough for our family and easy to maintain. A little pricey but happy with overall experience with salesperson to setup crew.

Comfort:

4 / 5

Quality:

4 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

5 / 5

Value:

3 / 5

+1point

1of 1voted this as helpful.

Thank you! You have successfully submitted a comment for this review.

Review 131 for Flair

Average Rating:

5 / 5

Love my new spa!

BradNJanice

from Mesa, AZ

Age:45-54

PostedJune 20, 2022

Super happy with my new spa! Purchased the Flair with Cool Zone. Can't wait to try it during the hot months using the Cool Zone. Highly recommend purchasing from Desert Hot Tubs in Chandler.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

4 / 5

Value:

4 / 5

0points

0of 0voted this as helpful.

Thank you! You have successfully submitted a comment for this review.

Review 132 for Flair

Average Rating:

3 / 5

Lovely spa, but hard to maintain.

JayO

from Illinois

Age:Over 65

PostedJune 1, 2022

When we purchased the salt water spa we were given all the materials. However, we have never been able to get the PH down following the instructions. There should be a training class on startup and maintenance given with each purchase. In the least a good set of YouTube videos would be helpful.

Comfort:

4 / 5

Quality:

4 / 5

Ease of Water Care:

1 / 5

Energy Efficiency:

2 / 5

Value:

3 / 5

By Customer Service Hot Spring Kylie, June 24, 2022

Hi there, thank you for providing your feedback. We're always working to improve. We're sorry to hear that you've found your spa water has been hard to maintain. I want to be sure that you know we're always happy to help with any questions you might have.

We do have materials available to help you with your water maintenance. A great place to start is our water treatment guide which can be found here: https://www.hotspring.com/hot-tubs-101/the-ultimate-hot-tub-water-treatment-guide

Keep an eye out for an email from us, I'll be reaching out for a bit more information on your water troubles to see how we can be of any further assistance.

Happy Hot Tubbing!
Kylie - Customer Care hotspring_brand

+2points

2of 2voted this as helpful.

Thank you! You have successfully submitted a comment for this review.

Review 133 for Flair

Average Rating:

4 / 5

Tub

Bigdaddy

from Cumming

PostedMay 30, 2022

I hate being told how long to make a review. Please do not have a minimum word limit in place. If you do I will not have anything in the review about the unit itself only worthless rambling of words to meet the minimum word limit

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

3 / 5

-6points

1of 8voted this as helpful.

Thank you! You have successfully submitted a comment for this review.

Review 134 for Flair

Average Rating:

5 / 5

Truly a therapeutic experience. Worth every dollar!

GarysAloha

from TX

Age:Over 65

PostedMay 23, 2022

My job is stress inducing. My life has been transformed by a daily soak in this salt system tub. I sleep better, I feel younger and more vital. And the tub is so easy to care for. I love my Hot Springs Flair tub.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Value:

5 / 5

0points

0of 0voted this as helpful.

Thank you! You have successfully submitted a comment for this review.

Review 135 for Flair

Average Rating:

4 / 5

Salt system?

Savo

from CA

Age:55-65

PostedMay 15, 2022

I would rethink the salt system if I had to purchase again. Not real convenient when filling/changing water as the vanishing act is not that great in softening your water. I had to use two of the vanishi Balancing the water has not been that easy and it is a process in going forward. The overall Flair option has been great. I love the lounger and the other seating options. Since I have solar it is a win win situation for me as I added enough panels to cover the use of my spa.

Comfort:

4 / 5

Quality:

4 / 5

Ease of Water Care:

2 / 5

Energy Efficiency:

4 / 5

Value:

4 / 5

0points

0of 0voted this as helpful.

Thank you! You have successfully submitted a comment for this review.

Review 136 for Flair

Average Rating:

4 / 5

Very happy with the hot tube

Jester108

from Cody, WY

Age:45-54

PostedMay 13, 2022

I knew going in I wanted a saltwater system, the claims of a cruise control systems in my opinion are a little far fetched. The system is very particular and easily thrown out of balance. It might just be I use it more than the average owner. I have learned some tricks and I believe I’ve got it where it’s manageable thanks to the staff at Montana hot springs and spas in Billing Montana. There is a learning curve and if you mess it up to bad the energy efficiency goes out the window because you have to drain it and start over. So if you are getting the Freshwater salt system take the time to learn everything you can and ask lots of questions before and you love it. Would have been a 5 star but the maintenance panel on mine did not fit properly so a new one had to be ordered, so quality was effected and the water care is not easy.

Comfort:

5 / 5

Quality:

4 / 5

Ease of Water Care:

3 / 5

Value:

4 / 5

By Customer Service Hot Spring Kylie, June 29, 2022

Thanks for taking the time to leave us your feedback. Welcome to the Hot Spring family! We're so glad to hear that you are happy overall with your spa.

It sounds like there was a bit of struggle at first to get on the right track with water care, we completely understand that it can be tricky at first. This is because everyone is starting out with different water. Working with your dealer like you did to understand your starting water chemistry and working from there is the best thing to do. We absolutely agree that learning as much as possible about your FreshWater Salt System or whichever water care system you chose is the best way to ensure continued success. We hope that once you got the hang of it that it's been easier to maintain.

To help continue that learning we do have lots of information on our website to get you started like our water treatment guide: https://www.hotspring.com/hot-tubs-101/the-ultimate-hot-tub-water-treatment-guide

Keep checking back too as our team will continue to add more content to our site. Building good communication with your dealer is also helpful as well. They're your best contact to understand your local water and most can test your water for you in-store to help provide you with tips.

I'm sorry to hear that you had some trouble with your panel, keep an eye out for an email from us as we just want to ensure that has been resolved for you and follow up to see how your water care routine has been lately.

Happy Hot Tubbing!
Kylie - Customer Care hotspring_brand

0points

0of 0voted this as helpful.

Thank you! You have successfully submitted a comment for this review.

Review 137 for Flair

Average Rating:

3 / 5

Poor product

from BC

Age:35-44

PostedApril 11, 2022

Despite careful and regular maintenance, the tub has had a had to have a few components replaced and it is less than a year old. It failed to keep chemicals balanced, water clean, and temperature regulated. We use it infrequently. We have been working with the shop it was purchased from and they have been helpful but very slow to sort out the issues with Hotsprings. I would not buy a hot springs tub again. Too many issues.

Comfort:

3 / 5

Quality:

2 / 5

Ease of Water Care:

1 / 5

Energy Efficiency:

3 / 5

Value:

1 / 5

+1point

2of 3voted this as helpful.

Thank you! You have successfully submitted a comment for this review.

Review 138 for Flair

Average Rating:

5 / 5

One year follow-up

Duck

from Paso Robles, CA

Age:55-65

PostedApril 9, 2022

We've had our Flair now for a year. Time for a follow-up review.

First, we continue to love it. It's an absolute joy to spend time in the spa. Very relaxing and fun.

Second, the salt system is working well. We had some struggles at first, but now we know that phosphate reduction is the key. It's also important that the water be very soft. But once that's taken care of, maintenance is simple--every week I use a phosphate reducer, an MPS shock, and sometimes some plain chlorine bleach. The result is crystal-clear water, no foam, and no smell. Even after six months, the water feels fresh as on day one. My friends with bromine/ozone spas complain about the smell--we have none of that.

I see some people complain about the ph balance. That's not Hot Spring's issue. Most municipal supplies are pretty alkaline. Our dealer told us to expect that. Figure it will take you four weeks of constant ph reduction to stabilize things. But once it's stable, you should have no problem. Again, there's nothing the spa manufacturer can do to have any impact on your ph. That's simply not something the spa can affect.

The jets are awesome. There's a great variety of jets and you can adjust them in a bunch of ways. A friend with a competitor's spa complained about weak jets--I tried his and he's right. The Hot Spring's jets are first rate.

I also love the lighting in the spa. Very bright, lots of color, and lots of adjustability. It's really fun to play with those.

Last comment--Hot Spring says to put the spa close to the house. They are right. Ours is right outside the bedroom. Trust me, you want it there. Don't make it so you have to walk a long ways and definitely don't make it so you have to walk through grass or dirt.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Kylie, June 29, 2022

Thanks for sharing your experience with the community. We appreciate your feedback and are so glad to hear that you're enjoying your spa.

You have some wonderful tips to share regarding water care. Water chemistry can be tricky at first just because everyone will be starting with water that is unique to their area. Working closely with your dealer to understand the water you are starting with and then building from there is a great way to get to a good water care routine.

Looks like you have a beautiful space set up to enjoy your spa. We hope that you continue to enjoy utilizing the variety of jets and lighting options that you can find with your Flair. Please feel free to reach out to us if you have any future questions or concerns. Our customer care team is always happy to help.

Happy Hot Tubbing!
Kylie - Customer Care hotspring_brand

+4points

4of 4voted this as helpful.

Thank you! You have successfully submitted a comment for this review.

Review 139 for Flair

Average Rating:

4 / 5

Salt system does not work

cincat03

from Nashville

Age:45-54

PostedApril 6, 2022

We love the spa. Love the lights, the seating options and the jet options. The salt system has not worked since day one. I've had to add chlorine every week to keep up. I've set the salt system to 8 and still get no salt to chlorine transformation. Testing says there's plenty of salt. Do not waste your money on the salt system.

Comfort:

5 / 5

Quality:

4 / 5

Ease of Water Care:

2 / 5

Energy Efficiency:

4 / 5

Value:

3 / 5

By Customer Service Hot Spring Kylie, June 29, 2022

Oh, no! We're sorry to hear that you're having trouble with your FreshWater Salt System. We're glad you love your spa and we'd like you to love it even more with your water care system working as you expect.

Keep an eye out for an email from us to get some more information from you. In the meantime, you can also check out the video we have for getting started with your FreshWater Salt System. You can check that out here: https://www.hotspring.com/blog/best-hot-tub-how-to-videos#getting-started-fw-video

Happy Hot Tubbing!
Kylie - Customer Care hotspring_brand

+1point

1of 1voted this as helpful.

Thank you! You have successfully submitted a comment for this review.

Review 140 for Flair

Average Rating:

5 / 5