This tub has not disappointed. Love the salt system!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
+1point
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Review 142 for Flair
Average Rating:
4/ 5
Needs some fine tuning
CCM
from Illinois
Age:45-54
PostedMarch 30, 2022
We have had some time to use our new spa and would suggest some modifications. The seats do not have adequate spots for you to place your feet that are within reach and I am 6' tall. It would be rather awkward to have to entwine your legs with friends just so you can stay upright in your seat when the jets are on. The headrests are also not overly comfortable.
Comfort:
4/ 5
Quality:
4/ 5
Ease of Water Care:
3/ 5
Energy Efficiency:
3/ 5
Value:
3/ 5
+1point
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Review 143 for Flair
Average Rating:
5/ 5
Love our spa
RJ
from Charlotte, NC
Age:Over 65
PostedMarch 26, 2022
We ordered the Flair spa in June of 2021 told we would have to wait until April 2022 for delivery because of supply chain issues during COVID fortunately we got delivery in January. My sister have a HotSprings Spa up In Montana and loves it my brother use to have one and loved it. We have had it now for two months and use it every day. Maintenance is very easy with the Fresh Water Salt System. If you want the Best Buy HotSpings
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
0points
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Review 144 for Flair
Average Rating:
2/ 5
Salt System Problems
M47
from California
Age:35-44
PostedMarch 19, 2022
I have followed the start up and maintenance guide to a T and can never get the panel to read correctly. I have balanced the water, taken it into get tested and had 2 services on my hot tub and I am still changing out salt cartridges every month and half. I do not even use the spa enough to warrant that kind of replacement time. If this is truly how the system works then that needs to be communicated to the consumer before they buy this system. I was told 4 times a year I would need to change the cartridge. I received my spa in August and it is now March and I am on my 4th cartridge.
I will say I have received excellent service from everyone that has come out to help maintain the spa. I have even had service charges waived, which I thoroughly appreciate. But I do feel mislead on how easy and cost efficient the maintenance would be. Just overall disappointed in what was a high price item that I believed would be equal in quality.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
1/ 5
Energy Efficiency:
4/ 5
Value:
2/ 5
0points
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Review 145 for Flair
Average Rating:
5/ 5
How did we live without it??
Jamie
from Newtown Square, PA
Age:45-54
PostedMarch 16, 2022
Our Flair spa is a daily treat after a long day to relax and unwind. Refreshing and really helps with sore joints and back. Wish we would have bought this sooner!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
+1point
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Review 146 for Flair
Average Rating:
5/ 5
Awesome Product
Konrad
from Dix Hills NY
Age:35-44
PostedMarch 15, 2022
The Tub is everything I hoped for. Sonny from the NY Melville Store has been extremely receptive and helpful when I had questions about the tub/chemicals. Tub runs well and I don’t see any issues over the last 3 months.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
3/ 5
Value:
5/ 5
-1point
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Review 147 for Flair
Average Rating:
5/ 5
Longevity and quality!
Josh
from Indianapolis
Age:25-34
PostedMarch 6, 2022
I had a hot tub growing up and I loved it! Found out in the process of getting my current tub that it was also a Hotspring and that was a big selling point for me because that thing lasted forever and I fully intend to keep mine around for just as long.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
+1point
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Review 148 for Flair
Average Rating:
5/ 5
Amazing hot tubjoe
Joe
from NJ
Age:55-65
PostedFebruary 23, 2022
Bought to replace existing tub what a major difference in water quality. The staff at Tinton Falls store was fantastic could not be happier with purchase
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
+1point
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Review 149 for Flair
Average Rating:
4/ 5
High end therapy spa, corners cut
LargeMan1
from Arkansas
Age:55-65
PostedFebruary 11, 2022
Exceptional spa; but cut corners on design/build of most used part of tub. The access panel!! Seven feet wide with 1 x 3 pine for structural stability across the top and bottom of panel. But the pine is made up of three pieces poorly cut with gaps between the pieces, glued and stapled together to the panel. The 2 inch bow (outward) makes the panel almost impossible to install by yourself. At $12,000 you should have used composite which is much more stable than the pine!! At least make the pine continuous so bowing could be minimized. The dealer wouldn't even come out and look. I took 4 hours to modify the panel integrity and make the alignment of 2 cheap clips and misaligned screw holes from factory!!
Comfort:
5/ 5
Quality:
4/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
4/ 5
By Customer Service Hot Spring Jodi, March 11, 2022
Thank you for taking the time to post your review. We value all feedback from members of our Hot Spring Family.
I’m so happy you think your spa is exceptional; we do too! We are known for our quality, which is why it saddens me to hear that your panel is bowing. You shouldn’t have to do your own handi-work on your spa. I am going to forward your comments to my counterparts in manufacturing.
I’m going to reach out to you privately to discuss this further. Please look out for an email from me.
Jodi- Customer Care
+2points
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Review 150 for Flair
Average Rating:
5/ 5
New spa
Tip50
from Roland, Ar
Age:Over 65
PostedFebruary 7, 2022
Great addition for relaxation. This replaced a hot tube that was over 20 years old. We try to use, weather permitting, when ever we have aches and pains
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
0points
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Review 151 for Flair
Average Rating:
5/ 5
Love the tub !
Wahoo
from Hudson, OH
Age:45-54
PostedJanuary 20, 2022
Canton OH location much better then Mayfield as far as help and support
Technical support very helpful and supportive.
Comfort:
4/ 5
Quality:
4/ 5
Ease of Water Care:
1/ 5
Energy Efficiency:
4/ 5
Value:
4/ 5
0points
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Review 152 for Flair
Average Rating:
5/ 5
Love it!
Glen
from Suisun City, CA
Age:55-65
PostedJanuary 10, 2022
I can't express how happy I am with the entire spa experience. Everything from the purchase to taking my first dip in the hot tub. Michael made the entire process enjoyable and easy. The orientation was top notch!
Thanks so much to an enjoyable experience with an awesome team!
Glen Chamblin
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
0points
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Review 153 for Flair
Average Rating:
5/ 5
Money well spent
SpaDawgs21
from Monroe Georgia
Age:45-54
PostedJanuary 9, 2022
We enjoy the easy care and the timeless enjoyment we have relaxing in our spa! It is the most wonderful part of our day when we sit and and relax while talking about our day. Very happy we made this purchase!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
0points
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Review 154 for Flair
Average Rating:
5/ 5
Luv our new hot tub
Bojibum
from Las Vegas NV
Age:55-65
Close
PostedJanuary 3, 2022
We just love our new Hotspring hot tub - with the salt water system it is so easy to maintain as well as economical to operate. We also have great support form our dealer
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
0points
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Review 155 for Flair
Average Rating:
5/ 5
Love my 1st spa
Neilmmm
from Maryland
Age:Over 65
PostedDecember 28, 2021
Never thought I'd enjoy it so much. Use it virtually every night. Maintaining water quality is a fun challenge. Hope it lasts for many years.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
4/ 5
Value:
4/ 5
0points
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Review 156 for Flair
Average Rating:
5/ 5
Great tub!
Flair
from Texas
PostedDecember 23, 2021
We love our hot tub! Only issues we have are the casings for some the jets keep coming off during use and water care. For the casings, it's an easy fix to just pop them back on. As for the water care, the instructions are really confusing as to what to use and when, and how to correct specific balance issues. The instructions on the chemical containers aren't very specific either. Since we are first time spa/hot tub buyers, I'm sure we'll figure it out as time goes on. But all said, it is a beautiful tub and worth every penny!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
1/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
0points
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Review 157 for Flair
Average Rating:
3/ 5
Love using the spa!
Mark
from Gig Harbor
PostedDecember 17, 2021
The spa is very comfortable. The jets work great.
After a couple weeks it heated up to 115 degrees. Called service and a couple days later a service guy replaced the heat sensor. No problems after that!
Even though it is a salt water system, it is a constant chore to maintain the correct water balance. pH is constantly drifting up and needs to be adjusted more than once a day in order to maintain correct balance. It is not easy to care for the water. Do not be fooled!
Comfort:
5/ 5
Quality:
4/ 5
Ease of Water Care:
1/ 5
Energy Efficiency:
3/ 5
Value:
2/ 5
+2points
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Review 158 for Flair
Average Rating:
2/ 5
Disappointed
Rob
from Madison, NJ
Age:55-65
PostedDecember 4, 2021
First, the actual tub comfort and jets are awesome. Unfortunately, the maintenance of this tub is extremely disappointing. Even if it worked correctly, which I will explain, the cost to maintain the salt system is crazy, which was not disclosed to us when we bought it. Second, the salt system just doesn’t work, or if it is working, as my dealer keeps telling me, then it is so finicky that it is a waste. The stress of trying to keep the system on, even though the chemistry is always good, makes this one of my most frustrating purchases in my life. It looks like I will be swapping out the expensive salt system for an ozone system, which the dealer is offering to do for free, but I am not getting a refund for my salt system (which we bought because we weee told that it would require LESS MAINTENANCE! I am sure the system is not functioning proper but the dealer maintains that it’s the chemistry. Hopefully, the ozone system will relieve my stress (which is why I bought the tub to begin with!)….
Comfort:
5/ 5
Quality:
2/ 5
Ease of Water Care:
1/ 5
Energy Efficiency:
4/ 5
Value:
2/ 5
+2points
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Review 159 for Flair
Average Rating:
5/ 5
Absolutely Love our Flair
Nan82
from Texas
Age:35-44
PostedNovember 25, 2021
We love our hot tub. We get in every evening and are so relaxed the next day. I would recommend a hot tub if you are having aches and pains. Do you just enjoy the soothing sounds of water? The waterfall is a great extra touch. The jets and lights are an easy feature, our kiddos love it. Since we are in majority of the week, every three days we are monitoring the chemicals which is has been easy maintenance as well. I love our hot tub and would definitely recommend Lake Air Pool Supplies from Waco Texas, their customer service is outstanding and do not mind helping you with any questions. Their honesty and transparency go above and beyond. They show great team work and are awesome getting your tub set up and ready to use that same day. We are happy with our selection and business we get to build a relationship with.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
0points
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Review 160 for Flair
Average Rating:
4/ 5
Not a bad hot tub
MauiMan
from Gig Harbor, WA
Age:Over 65
PostedNovember 24, 2021
Very nice, and comfortable. The filtration system only has two filters, and you cannot get the X-filter.
Comfort:
4/ 5
Quality:
4/ 5
Ease of Water Care:
3/ 5
Energy Efficiency:
4/ 5
Value:
3/ 5
0points
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