We use the spa many times throughout the week. We enjoy family time watching shows and sports. It's great on cool nights and mornings.
Comfort:
5/ 5
Quality:
4/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
4/ 5
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Review 62 for Flash
Average Rating:
5/ 5
This hot tub is a life changer!
Debrolina
from Monroe
Age:45-54
PostedOctober 1, 2023
We love this spa! It's so comfortable, easy to use and looks really nice, too. We really appreciate the functionality of the cover lifter, too. It has the right amount of jets including foot jets. The lighting is beautiful. We purchased Hot Springs for the quality, value, reputation and knowing down the road there will be parts available if needed. Very happy we made this purchase
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 63 for Flash
Average Rating:
5/ 5
So happy
Paul625
from Fredericksburg, VA
Age:35-44
PostedSeptember 25, 2023
We originally were going to purchase a cheaper spa in both price and quality…so happy we didn’t. The quality of Our Flash model is what drew our attention and has made us confident that we chose the best spa for us. We know the quality of the craftsmanship will provide us years of worry free hot tub time and our vendor will stand with us if there is an unexpected hiccup along the way. Would totally recommend Hot Springs to anyone and everyone.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
4/ 5
Value:
4/ 5
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Review 64 for Flash
Average Rating:
5/ 5
We Love Our New Hot Tub!
Regan
from Holmen, WI
Age:35-44
PostedSeptember 20, 2023
I'm so glad we chose to go with HotSpring Spas & Pools for our first hot tub purchase! Dawn was very helpful with answering all of our questions and narrowing it down to the perfect hot tub to fit our needs. She made the process easy and enjoyable. Gabe and Blythe did an amazing job of delivery and setup. Both made setup a breeze and clearly explained the maintenance procedure. They were professional and friendly. Thank you HotSpring, we love our new hot tub!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 65 for Flash
Average Rating:
5/ 5
Very Pleased
KRO
from CO
Age:55-65
PostedSeptember 19, 2023
A first-time hot tub owners, my wife and I are thrilled with our Hot Springs Flash spa. The quality construction, ease of operation, and straight-forward maintenance far exceed our expectations. Our installation crew was punctual, professional, courteous, and informative. We are enjoying the relaxation and muscle relief provided by our spa on nearly a daily basis. A perfect accessory for our active mountain lifestyle.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
4/ 5
Energy Efficiency:
5/ 5
Value:
4/ 5
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Review 66 for Flash
Average Rating:
5/ 5
We're LOVING our HotSpring Spa!
Midwesterners
from Illinois
Age:45-54
PostedSeptember 12, 2023
This is our first time owning a hot tub, and we live in the Midwest. During the summer months, it's been a delightful way to spend an afternoon or an evening, and we look forward to quality time in our HotSpring Spa in the fall, winter, and spring. It has been easier than we thought it would be to regulate the chemicals of the Salt Water System Spa. If we keep up with the simple maintenance, the water is always crystal clear and inviting. We have not noticed any increase in our electric bill, which hopefully means the unit is very energy efficient. The seating (for 7) is great, and we find ourselves moving from place to place each evening to enjoy the different jet configurations. All-in-all, we are thrilled with our purchase!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 67 for Flash
Average Rating:
5/ 5
Best Purchase Ever
Debrolina
from Monroe, NC
Age:45-54
PostedSeptember 10, 2023
Love this hottub. It's comfortable, easy to use, has the cover that folds over with a holder. Love the variety of jets especially the foot jets.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 68 for Flash
Average Rating:
4/ 5
Enjoying life
TJ
from Ohio
Age:55-65
PostedAugust 31, 2023
I really like my spa. Having the frog system really helps my skin feel better. I also like the ease of use with it. Set up was easy to understand and follow.
Comfort:
5/ 5
Quality:
4/ 5
Ease of Water Care:
4/ 5
Energy Efficiency:
5/ 5
Value:
4/ 5
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Review 69 for Flash
Average Rating:
5/ 5
Great
Eeeee
from Strathmore , alberta
Age:55-65
PostedAugust 28, 2023
I’m very happy with the tub , great help from the dealer on information, delivery and set up ! It’s performing exactly as is expected and very easy to maintain. Completely satisfied .
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 70 for Flash
Average Rating:
5/ 5
Expensive
Badnews
from Bonney Lake WA
Age:Over 65
PostedAugust 28, 2023
For the price of the hot tub it better be great. Have had it now 3 months and it's working very smoothly. First salt system we've had and it's definitely a learning curve on how to regulate salt. We owned are last Hot Springs spa for 18 years so that's why we bought from them again.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
3/ 5
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Review 71 for Flash
Average Rating:
5/ 5
Great Hot Tub, but could use a few exterior improvements.
Tazman
from Dardennne Prairie, MO
Age:55-65
Close
Close
PostedAugust 21, 2023
Love the salt water system! The clarity and softness of the water has been very therapeutic on our skin. The quality of the tub, jets, pumps, and control panel is top of the line compared to other tubs I researched.
The spa is 3 weeks old, and the black paint on the wood base is peeling off. I'm concerned the wood base will quickly deteriorate. Hoping it's pressure treated lumber?
Also, the front access panel is warping, as the hooks on the inside do not engage when you line up the screw holes on the end of the panel. This leaves the middle of the panel unconnected and is now bowing outward due to the heat and humidity.
Comfort:
5/ 5
Quality:
4/ 5
Ease of Water Care:
4/ 5
Energy Efficiency:
5/ 5
Value:
4/ 5
Response from HotSpringBy Vanessa, Customer Care, September 25, 2023
Thank you for sharing your spa feedback. I love the lighted pictures. Your spa looks fabulous and relaxing under the night sky. I appreciate you reaching out about your spa concerns. Yes, the spas wood is treated. Contact your dealer or Customer Service at 800-999-4688 Ext 8432 if you require additional support. Happy Hot Tubbing!
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Review 72 for Flash
Average Rating:
5/ 5
Great Spa
Jeff
from Kettering, ohio
Age:35-44
PostedAugust 21, 2023
We love our new spa. They came out set it up and explained everything to us. I have had hot tubs in the past but by far this one is far superior. Also the water care is so easy with the salt water system. I have hardly had to add any chemicals to keep water where it needs to be.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
4/ 5
Value:
5/ 5
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Review 73 for Flash
Average Rating:
5/ 5
Thrilled beyond expectations
RunBikeWill
from Leawood, KS
Age:55-65
PostedAugust 21, 2023
Delivery, installation, use were fantastic. I have gotten in every day, and it is the perfect wind down at the end of the day. Family loves it took, and we have have fun conversations while soaking our worries away!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
4/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 74 for Flash
Average Rating:
4/ 5
Flash Spa in Spartanburg
Ron
from Spartanburg, SC
Age:55-65
PostedAugust 20, 2023
This is our second Hor Springs spa. Really think these tubs are built to last. When you fact in the quality they are not higher price than other tubs on the market.
Comfort:
4/ 5
Quality:
5/ 5
Ease of Water Care:
4/ 5
Energy Efficiency:
4/ 5
Value:
4/ 5
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Review 75 for Flash
Average Rating:
5/ 5
Are You Happy With Your Spa
Hyperbaric1
from GA
Age:55-65
PostedJuly 24, 2023
My wife and I are extremely happy with our Spa. Let me explain; in the past, we have had a jacuzzi in a swimming pool and independent.
This is not a jacuzzi. It is a medical Spa, and there is a big difference. For example, I believe there are over 45 jets, etc. The saltwater experience brings it to a completely different level, as does the size and comfort. We are very active with our lifestyle, and this helps us recover from our activities The Spa is straightforward to take care of and has many features that help make each time we use it a great experience. We look forward to its usage for many years to come for ourselves and our family and friends.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
4/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 76 for Flash
Average Rating:
4/ 5
Pretty good but not perfect
SoakingInCT
from CT
PostedJuly 19, 2023
Overall we've been fairly happy with it but it does have a few shortcomings and has not been as easy to maintain as I expected.
First, it has 2 jet pumps which is great. The 1st has a high and low setting which allows you to find tune how much water is pumped through the jets and how much noise it makes because it is fairly noisy on high. The 2nd jet pumps only has a high setting. Why is that? So you either get no water out of those jets or it's full blast. So we hardly ever use the 2nd pump.
Second, for this price level it really should have come with a wifi connection and an app to make adjustments to the settings and temperature. Even my washing machine has that.
Lastly, I've owned a salt water pool for 8 years and it's a breeze to maintain so I thought a salt water Spa would be as easy. Nope! It requires regular additions of chlorine to maintain the level even with the chlorine generator turned up to 9 (haven't tried 10). It only gets used about once a week so I don't think there's an unusually high chlorine demand. The salt level is just over the middle or the recommendes range so I don't think it's that. Maybe I got a bad generator cartridge? I guess I'll find out when it's time to change it.
Comfort:
4/ 5
Quality:
4/ 5
Ease of Water Care:
3/ 5
Energy Efficiency:
4/ 5
Value:
4/ 5
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Review 77 for Flash
Average Rating:
4/ 5
Spa review
Tim
from Orondo Wa
Age:55-65
PostedJuly 10, 2023
The Spa works great, the side panel has detached and the black paint on the kick strip is peeling off, I’m a little disappointed only having the hot tub for a few months
Comfort:
5/ 5
Quality:
3/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
4/ 5
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Review 78 for Flash
Average Rating:
5/ 5
Excellent salt water experience
Jacek2023
from South Orange, NJ
Age:45-54
PostedJune 25, 2023
High quality hot tub. Everything we expected. Super fast delivery, and nice sales people to work with.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 79 for Flash
Average Rating:
5/ 5
Absolutely everything we expected
LKS22
from South Orange, NJ
Age:45-54
PostedJune 25, 2023
This is our first hot tub purchase. We found Jason at Prisco and even though we arrived close to closing time, he stayed with us. He was patient and informative. We loved the experience and the delivery did not disappoint. Everything went smoothly and we have been in our tub daily. Terrific control of jets, ambience with lighting, and salt water system is lovely.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 80 for Flash
Average Rating:
1/ 5
UnHappy
UnhappyTony
from Enfield, CT
PostedJune 20, 2023
Received the hot tub and applied water. It leaked. Factory assembly error. They forgot to install gaskets. After one month of use, the sides fell off. Another factory assembly error. Total side needs to be replaced. Part has been on order for over 3 months. Was told it will take however long it takes. For the money I paid, I would have expected a unit that was built correct. Then I would have thought there would be an interest to correct the poor workmanship. I would not recommend this product. One unhappy customer.
Comfort:
4/ 5
Quality:
1/ 5
Ease of Water Care:
4/ 5
Energy Efficiency:
2/ 5
Value:
1/ 5
By Customer Service Hot Spring Vanessa, June 22, 2023
I appreciate you sharing your recent spa experience with us. I'm sorry to hear that your new spa requires service, which is certainly frustrating. I'll investigate your order and do my best to expedite the delivery of the necessary parts. Thank you for your patience, and I'm eager to collaborate with you and your dealer in the near future.
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