We love our new hot tub! It is getting lots of use and been easy to care for.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
4/ 5
Energy Efficiency:
4/ 5
Value:
4/ 5
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Review 102 for Flash
Average Rating:
5/ 5
Awesome spa!
Bob
from Sheridan, Wy.
Age:Over 65
PostedJuly 10, 2022
Easy to set up and operate! Water care very simple utilizing the salt care system! The price from my dealer was much cheaper than most!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
4/ 5
Energy Efficiency:
3/ 5
Value:
4/ 5
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Review 103 for Flash
Average Rating:
5/ 5
Great Spa - once set up
Spa
from Edmond, OK
Age:45-54
PostedJune 20, 2022
Could have used some more guidance at set up. Pretty much drop it off and leave. Once the electric was hooked up it took about two weeks to get the water right. Leslie's Pool Supply was a great held in doing this. For the cost I had anticipate that the initial setup would be part of the package. It's not. The guys were great on the phone but again it's not a cheap item and I expected a higher level of initial service.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
3/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
By Customer Service Hot Spring Kylie, June 22, 2022
Thank you for taking the time to provide us with your feedback. Water chemistry is so important and sometimes can take time to get just right at first. With the right spa treatment system, your water care routine will require only minimal attention and effort. We are glad that your dealer has been able to provide you with assistance. Please feel free to reach out to us directly if we can be of any additional assistance. We're always happy to help.
Happy Hot Tubbing! Kylie - Customer Care
+1point
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Review 104 for Flash
Average Rating:
5/ 5
Love my SPA!
Adams315
from Patterson LA
Age:55-65
PostedJune 20, 2022
Sorry I waited so long to purchase this. My husband and I have really enjoyed the spa and the benefits it comes with.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
4/ 5
Energy Efficiency:
3/ 5
Value:
4/ 5
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Review 105 for Flash
Average Rating:
5/ 5
Love our Flash!!
KevDeb
from Canyon Lake, TX
Age:55-65
PostedMay 24, 2022
We opted to purchase the flash without the lounger of the Flair. I love the space it provides for 5 adults comfortably. I'm sure we can fit up to 8 when the need arises. We are also happy that we opted to get the music system, it just wouldn't be the same without it. We are very happy with our choice and loving every minute of it!!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
-1point
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Review 106 for Flash
Average Rating:
5/ 5
Didn’t even think of looking at anything else.
UncleDinky
from Akron, Ohio
Age:55-65
PostedApril 27, 2022
We owned a Grandee from 1989 through 2000, which we thoroughly enjoyed. It was so comfortable! We feel the same way about our Flair- no matter where we sit it’s great.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 107 for Flash
Average Rating:
4/ 5
SPA
henry
from WA
Age:Over 65
PostedApril 27, 2022
Maintenance has been high to keep water clean and clear.
Comfort:
4/ 5
Quality:
4/ 5
Ease of Water Care:
2/ 5
Energy Efficiency:
3/ 5
Value:
3/ 5
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Review 108 for Flash
Average Rating:
5/ 5
couldn't be happier
gc49
from Danville, CA
Age:Over 65
PostedApril 25, 2022
We couldn't be happier with our Hot Springs Limelight Flash hot tub. It's exactly what we wanted. The size is perfect for our family, as our kids and grandkids come over often. My wife and I use it almost every day. Very comfortable, easy to get in and out, easy to adjust jets, water temperature, etc. The lighting is phenomenal. It's also easy to take care of, just throw a little chlorine in every week and occasionally adjust the PH. The biggest surprise is how energy efficient it is. Our PG&E bill has hardly increased at all. And this tub was much less expensive than the comparable Jacuzzi model. All in all, great comfort and quality at a reasonable price.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 109 for Flash
Average Rating:
5/ 5
best purchase ever
Barbie
from Seattle
Age:Over 65
PostedApril 20, 2022
We got our new saltwater spa in Feb 2022. we love it. I sleep better than I have in a long time. Eases muscle aches and pains. super easy to care for.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 110 for Flash
Average Rating:
2/ 5
Watch out for that wood base
Gabe
from Albuquerque New Mexico
Age:25-34
PostedApril 16, 2022
4 months in and the wood on the tub is already chipping and wearing down Then they say no warranty for that???? WOW. Horrible.
Comfort:
5/ 5
Quality:
2/ 5
Ease of Water Care:
4/ 5
Energy Efficiency:
3/ 5
Value:
2/ 5
By Customer Service Hot Spring Kylie, July 8, 2022
Oh, no! This sounds frustrating and we'd like to look into this for you. Keep an eye out for an email from me so that I can get more details.
We hope that aside from this you are enjoying your spa and we look forward to working with you soon.
Happy Hot Tubbing! Kylie - Customer Care
+3points
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Review 111 for Flash
Average Rating:
5/ 5
Terrific spa
KatieABK
from Columbus, OH
Age:45-54
PostedMarch 30, 2022
This spa is really comfortable and has fun features (lights, waterfall). It easily stays at temperature even when being used in the winter.
Our only complication has been dealing with the salt system we had installed. It doesn't keep our chlorine level in range even when set to 10 (maximum setting). We supplement with chlorine granules so it's not the end of the world.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
4/ 5
Energy Efficiency:
3/ 5
Value:
4/ 5
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Review 112 for Flash
Average Rating:
5/ 5
Amazing spa!
david
from seattle, WA
Age:35-44
PostedMarch 15, 2022
Have been using the flash spa with fresh water salt system - we love it! I use it with my 2 kids, and we use it at least 3 times every week. We just love it. Learning about water care was a bit challenging at first, but through a lot of reading and asking questions, we were able to sort everything out and feel very comfortable with it at this point. Would recommend this spa to anyone!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
4/ 5
Energy Efficiency:
4/ 5
Value:
5/ 5
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Review 113 for Flash
Average Rating:
2/ 5
Lots of flashing error messages. Limelight “Flash”
Tom
from San Jose
Age:55-65
PostedFebruary 19, 2022
Yellow blinking light means Error code E2: no flow- check filter. Ready indicator is flashing - looks like a problem may exist with the temperature sensor. Power indicator is flashing indicating a malfunction has occurred.
Isn't this fun!?
My preference would be to fill it up and turn it on and it just works.
By Customer Service Hot Spring Jodi, March 7, 2022
Thank you for taking the time to post your review. We always want feedback from our valued spa owners.
We are sorry you are having challenges with your spa. I know it’s frustrating when error codes occur and your spa needs service. However, flashing lights are not a good sign.
Error code E2 could be as simple as checking and cleaning the filter. When filters get clogged, the spa will give you a warning. Once the filter is clean, you can reset the panel.
When the ready light indicator is flashing, try disconnecting the power for at least thirty seconds, then restart your spa. If the light continues to flash, call for service. Like any computer, sometimes the panel needs to reboot.
If the power indicator light is still flashing after the reboot, please call your dealer for service.
I’m curious to know the current condition of your spa, and any other details you can give me. I’m going to reach out to you privately for more information. Look for an email from me.
Jodi – Customer Care
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Review 114 for Flash
Average Rating:
5/ 5
Worth the wait
Will
from Leavenworth, WA
Age:55-65
PostedFebruary 15, 2022
Due to COVID and supply chain issues it took 9 months for the tub to arrive, we were told it would take 4-5 months. Our local dealer did a great job installing it and explaining/showing how to operate and test/treat the water. The tub performs well, the jets are fairly quiet when on low providing a relaxing soak. When the jets are on high, they give a great therapeutic massage. The water temperature holds steady within 1-2 degrees even when it is below 10 degrees outside during a soak. I feel good about the purchase. The tub seems well built and carries a good warranty package.
Comfort:
4/ 5
Quality:
4/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
4/ 5
Value:
4/ 5
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Review 115 for Flash
Average Rating:
5/ 5
Happiness
Soaker
from Mass
Age:Over 65
PostedFebruary 12, 2022
As you get older you appreciate the joys in life more, and this gives me joy every time I get in
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
4/ 5
Value:
5/ 5
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Review 116 for Flash
Average Rating:
5/ 5
A pleasure to have
Wildfire47
from Panama City, FL
Age:Over 65
PostedFebruary 10, 2022
We really enjoy our spa for the relaxation and soothing affects that it has. It is a pleasure to get into almost every night and relax after a long day. We highly recommend this spa.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
3/ 5
Value:
4/ 5
+1point
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Review 117 for Flash
Average Rating:
5/ 5
LOVE IT
Thompson05
from Hardeeville SC
Age:35-44
PostedJanuary 25, 2022
Such a nice way to relax! low maintenance and easy to love.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 118 for Flash
Average Rating:
5/ 5
Owners
Pooh
from Minnesota
Age:35-44
PostedDecember 10, 2021
Best brand hot tub ! We go in it ever day relaxing !
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
3/ 5
Energy Efficiency:
3/ 5
Value:
4/ 5
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Review 119 for Flash
Average Rating:
3/ 5
Love it but struggle with maintaining saltwater system
TR
from Central Illinois
Age:55-65
PostedDecember 4, 2021
Spa had a 3/8” nick in interior surface when set up. The first salt water cartridge did not work and was replaced by dealer. We replaced cartridge again two weeks ago because chlorine was nonexistent. Shows salt level is green, but still no chlorine.
Comfort:
5/ 5
Quality:
3/ 5
Ease of Water Care:
1/ 5
Energy Efficiency:
3/ 5
Value:
2/ 5
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Review 120 for Flash
Average Rating:
5/ 5
Best purchase we ever made!
RachelT84
from Long Island, NY
Age:35-44
PostedDecember 4, 2021
We love our Hot Spring Hot tub so much! So easy to maintain and has been so awesome to use!!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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