I am not new to spas. I owned one for seventeen years and had a very good experience with it. I have a very mild skin disorder, so I thought a salt water spa would help me. I went to American Sales near my home and talked with the sales people about the salt water spa. Well, did I ever fall for the pitch about how easy it was to maintain. Not so. Spa was delivered in March of 2021. All I have had was trouble after trouble. This spa did not make chlorine as I was told it would and when I called for help, I was not even called back with solutions. I am going through salt cartridges at an alarming rate, one every three to four weeks. These things are expensive. In fact , there is a broken corner piece that was noted by a service tech which is still not addressed. This is from April. I have contacted spa services several times and have yet to be contacted back. What do I need to do to get some sort of service?? I would like answers. Winter is coming here soon and I am not going to play spa maintenance this winter, it gets too cold for daily water sports. I don't usually do reviews, but how can I not do this? I am not getting what I paid for.
Comfort:
4/ 5
Quality:
3/ 5
Ease of Water Care:
1/ 5
Energy Efficiency:
3/ 5
Value:
3/ 5
+10points
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Anonymous
Posted October 14, 2021
I feel your pain with the freshwater system. It doesn't work and I feel Watkins knows this and still keeps selling them. My cartridges also dont last. I have been told to put bleach in. told my salt isn't at the correct level...my water was bad...blah blah blah. I have changed water....purchased water....the list is endless.
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Review 122 for Flash
Average Rating:
5/ 5
Like a mini vacation whenever I want
Jay
from Pittsburgh, PA
Age:45-54
PostedSeptember 25, 2021
The tub, along with the setting around it has allowed for relax time as including being outdoors when we typically would not be able to be outdoors, for example, evenings and winter. Jay
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
4/ 5
Energy Efficiency:
4/ 5
Value:
4/ 5
0points
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Review 123 for Flash
Average Rating:
5/ 5
Great Product!!
Pdup11
from TN
Age:55-65
PostedSeptember 25, 2021
We’ll made hot tube. Looks really good and lots of controls for the jets.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
4/ 5
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Review 124 for Flash
Average Rating:
5/ 5
Flash review
Covo
from Elkhart Lake Wi
Age:35-44
PostedSeptember 25, 2021
I love the flash it is efficient and very comfortable. No complaints I highly recommend this tub. Very high quality.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
+1point
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Review 125 for Flash
Average Rating:
5/ 5
Best hot tub!
TracyP
from Georgia
Age:35-44
PostedSeptember 25, 2021
We love our spa! We get amazing customer service from our local dealer and this has overall been a great experience for us. The spa is so relaxing and easy to maintain. If you’re on the fence, DO IT!!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 126 for Flash
Average Rating:
5/ 5
So easy to care for
Joseph
from AR
Age:35-44
PostedSeptember 22, 2021
We love it. It's so much easier to care for and keep up with than originally thought, and we use it almost every night. I haven't used them much, but the customer service is just as great, answering any questions we have and giving great advice on its care. This is an excellent tub!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
4/ 5
Value:
5/ 5
+1point
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Review 127 for Flash
Average Rating:
4/ 5
Enjoying the Flash!
HMK33
from Rochester, NY
Age:45-54
PostedSeptember 22, 2021
Salt water system is wonderful and soft on skin. Enjoy the foot jets at the end of a long work day! Enough seating for 7 comfortably! Love the lights! User friendly touch screen controls.
Comfort:
4/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
4/ 5
+1point
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Review 128 for Flash
Average Rating:
5/ 5
In Love With My Spa
CaptainP
from Ashland, OR
Age:45-54
Close
Highly recommend the easy to remove cover
Close
Easy to remove cover
Close
Enjoying the Evening Skies
Close
Great Light Color Selection
PostedSeptember 21, 2021
Foremost, I just love my FLASH spa. PROS: Salt system keeps spa clean. Love not adding chlorine. Quality tub from Hot Springs. Haven't noticed any increase in my electric bill. Gordon was amazing during the sales process; kept me updated on delivery status of tub; showed great care in its proper delivery and installation. Wish I had video recorded the installer's instructions on how to run the spa! CONS: FLASH model doesn't comfortably fit 7 adults, as advertised. Rather it sits 3-4 comfortably. The heater and filters take-up 2 full seats. The installers slightly nicked my house upon installation; despite promises to fix the damage and follow-up phone calls from me, they never came back to fix the damage. As newbies to a hot tub, we had some missteps in keeping the water balanced for the first couple months. Admittedly pure buyer error. Yet, they wanted to charge me to do a house call. I feel that buyers should get at least 1 free house call.
Comfort:
4/ 5
Quality:
5/ 5
Ease of Water Care:
4/ 5
Energy Efficiency:
5/ 5
Value:
4/ 5
+2points
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Review 129 for Flash
Average Rating:
5/ 5
Great Tub
Ghjr
from Medford, OR
Age:Over 65
PostedSeptember 21, 2021
Great hot tub. Comfortable and very relaxing. Had one issue with water temperature not maintaining, turned out to be theater, they were very responsive and fix it quickly. I highly recommend this hot tub.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 130 for Flash
Average Rating:
5/ 5
Glad I finally bought one
Hedlyna
from Keyser, WV
Age:35-44
PostedSeptember 21, 2021
This thing is great! Super easy to care for. Very relaxing…even with the kids, haha
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
+1point
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Review 131 for Flash
Average Rating:
5/ 5
Best Hot Tub Ever
Mike
from Doylestown
Age:35-44
PostedSeptember 21, 2021
We decided to purchase a stand alone hot tub instead of incorporating one with our pool and are so happy we did. Not only does this allow us to enjoy it year round, but the hot tub from Hot Spring Spas is absolutely beautiful. It is so easy to keep clean and the water stays pristine with little to no effort at all. There is nothing better than relaxing in the Hot Springs hot tub after a long day.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
+2points
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Review 132 for Flash
Average Rating:
4/ 5
We use it more than we thought we would!
Momto4
from Rochester, NY
Age:45-54
PostedSeptember 21, 2021
We love our spa. We use it 5 times a week, except in July! The temperature is always perfect. The chemicals are a challenge at times, foam is also an issue, but we’ve worked through it. The frog system works quite well. The jets are strong and we only leave them on for a few minutes. Then we just sit in the hot water. It’s truly relaxing and therapeutic at the same time. Great purchase and I wish I bought one sooner!
Comfort:
4/ 5
Quality:
4/ 5
Ease of Water Care:
1/ 5
Energy Efficiency:
3/ 5
Value:
3/ 5
+2points
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Review 133 for Flash
Average Rating:
1/ 5
Would not recommend.
Zachs
from Marietta GA
Age:35-44
PostedSeptember 16, 2021
I had a thermostat before. Tried this company after reviews and this hot tub we hate. The wood paneling has come apart from The hot tub on the sides. The staples are visible not that it has warped away and the quality is so poor. We have constant issues balancing the water with the salt system. It gets too high even set at level one and shuts off and the water becomes nasty. There is a few holes around the bottom for some reason that actually allowed rats in! They love warm hot tubs in winter so why leave these holes? The hot tub is 3 years old and the cover is already in crappy shape! The wood siding is warping and coming loose. Don’t waste your money! I will never do this again!!
Comfort:
3/ 5
Quality:
1/ 5
Ease of Water Care:
1/ 5
Energy Efficiency:
3/ 5
Value:
1/ 5
0points
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Review 134 for Flash
Average Rating:
5/ 5
Great purchase
D1
from Georgia
Age:55-65
PostedSeptember 16, 2021
My wife and I use the tub several times a week. We use it all year but a lot more when the weather gets cool.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
3/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
0points
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Review 135 for Flash
Average Rating:
5/ 5
Great Tub
Kurt99
from IN
Age:45-54
PostedSeptember 16, 2021
We have had our Lime Light series Flash for 18 months and have had no issues with the tub or pumps. The only setback on this series and model is we can not purchase ceramic filters which makes buying filters rather expensive when changing out.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
+1point
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Review 136 for Flash
Average Rating:
5/ 5
Easy to care for
kmeier
from Mt. Juliet, TN
Age:Over 65
PostedSeptember 15, 2021
We've had our Hot Springs Flash spa for a year and a half now. We added the salt water version which is very easy to take care of. Checking the water once a week, it rarely needs any chemicals added to it. Best time of the year for the hot tub is coming up as Fall is starting.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
4/ 5
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Review 137 for Flash
Average Rating:
5/ 5
Good Health Investment
Habanero
from Carson City, NV
Age:45-54
PostedSeptember 15, 2021
Best moments with a relaxing hydro-therapeutic massage
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 138 for Flash
Average Rating:
5/ 5
A great hot tub for family and friends to enjoy
speakerv
from Wisconsin
PostedSeptember 13, 2021
We have been so happy with our saltwater spa. It was easy to set up for a first-time spa owner, and it is easy to maintain. Once we figured out a maintenance schedule that worked for our usage we have thoroughly enjoyed it. We enjoy the wide selection of jets and the lights on the inside and outside of the spa are a nice addition and add a touch of luxury and enjoyment to the spa experience! We installed it in our sunroom, so we can really enjoy it year round, and we find that it is very enjoyable in the winter when the days get cold outside. It's great to warm up after a cold day. Our friends come and use it and enjoy it too! We can't say enough about how much we enjoy using it. It's built from quality materials and looks like it is built to last. We just drained it for the first time and that was a snap and we were up and running again in a day's time. Highly recommend this spa if you're looking for something impressive and enjoyable.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
+1point
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Review 139 for Flash
Average Rating:
5/ 5
very happy with my spa
paulhomebuilder
from Florida
Age:45-54
PostedSeptember 13, 2021
My flash spa has been a pleasure to own for our family. Great quality and easy to maintain. Glad we purchased the spa.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
+1point
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Review 140 for Flash
Average Rating:
5/ 5
Great Hot Tub!
mikep165
from Myrtle Beach, SC
Age:55-65
PostedSeptember 13, 2021
I looked at all the other hot tub manufacturers and Hot Springs was the only salt water hot tub out there. I've had it over a year and just love it. Low maintenance and easy to care for. I am in it almost every night.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
4/ 5
-1point
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