My new Hot Springs Beam Hot Tub offers a very high quality tub and comes in the convenient 110v plug and play option. Well designed, very high quality tub. Lighting is gorgeous, the controls are simple yet offer excellent options. Seating and Jets are well designed and thought out. The Beam is the perfect Hot Tub for those looking for a smaller, high quality Tub with 110v option and a salt water system. Could not be more pleased with the Beam.
Comfort:
4/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
4/ 5
Value:
4/ 5
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Review 22 for Beam
Average Rating:
5/ 5
Saltwater spa
Dalmador101
from Westminster, CA
Age:55-65
PostedJuly 5, 2024
The saltwater is easy on the skin and you don't smell like chlorine! We love our new spa. Would recommend saltwater over regular spa.
Comfort:
4/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 23 for Beam
Average Rating:
5/ 5
Try it-you will love it!
SueR
from Colorado
Age:55-65
PostedJune 13, 2024
When looking at spas, we knew we wanted a salt water system. We didn’t realize how much we would love the daily experience of our spa. It helps with aches and pains and is just a great experience all around!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
4/ 5
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Review 24 for Beam
Average Rating:
1/ 5
problems
fedup
from Boulder, CO
Age:Over 65
PostedJune 5, 2024
Brand new spa I was persuaded to buy, has so many problems with its automatic warning system that shuts it off and says to clean filters, even brand new filters. Many attempts to fix it with the local services, still problematic.
Comfort:
3/ 5
Quality:
1/ 5
Ease of Water Care:
1/ 5
Energy Efficiency:
2/ 5
Value:
2/ 5
By Customer Service Hot Spring Vanessa, June 15, 2024
I'm sorry to hear that you're dissatisfied with your spa and need servicing. It's definitely frustrating when something like this happens. I'd like to learn more about the issue with your spa and see how I can help. Please be on the lookout for an email from me. I'm looking forward to working with you soon.
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Review 25 for Beam
Average Rating:
5/ 5
Beam Salt Water Hot Tub
Jason
from Hydesville, CA
Age:55-65
PostedMay 29, 2024
Our family was hesitant to purchase a new hot tub, but we just couldn't be happier with our Beam hot tub. It's just a game changer. We love relaxing in the evening under the stars. It looks amazing, is easy to maintain, and it super comfy!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
4/ 5
Energy Efficiency:
4/ 5
Value:
5/ 5
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Review 26 for Beam
Average Rating:
5/ 5
Enjoy Saltwater
Dalmador
from Southern California
Age:55-65
PostedMay 15, 2024
We had a regular spa for 30 years but got an updated spa that has saltwater capability and love it! Easy to maintain.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 27 for Beam
Average Rating:
4/ 5
HotSpring Beam I Review
dagilliam33
from Little Rock, Arkansas
Age:Over 65
PostedMay 12, 2024
In choosing a spa, we were limited by two factors:
1. We had recently converted our pool to a saltwater system, and my wife loved it. She therefore insisted on a saltwater hot tub.
2. At one of the potential two locations for the spa at our home, we were only able to run 110 V circuitry.
So, in order to maintain flexibility in location of the spa, we had to find a manufacturer with a saltwater system and 110 V circuitry. The HotSpring Beam I spa was the only spa available in our area to meet these two specifications. We researched and shopped for over a year before finally deciding to order the HotSpring Beam I. We were told that it would take 6 to 8 weeks for delivery. But the spa was delivered at 5 1/2 weeks.
We have only had the spa for three days. But so far the saltwater sanitation system seems to be working flawlessly. The four jet patterns at each corner seat seem to work well for massaging the lower back, middle back, and upper back/neck, depending on your seating location. The lighting system is well appointed. The HotSprings logo lights to show you that all functions are in good working order. That is helpful so you can tell from a distance that the spy is in good working order and ready to use.
The Freshwater Salt System startup kit was over priced at $795. But overall, I think the spa is a good value for its class. Of course, spas are luxury items so it’s hard to determine “value“. You are always going to pay a premium for luxury items.
Overall, I would give a rating of 4/5.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
4/ 5
Value:
3/ 5
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Review 28 for Beam
Average Rating:
1/ 5
Dealer can't complete setup of spa
Rich
from Opelika, Alabama
PostedMarch 26, 2024
The owner of the dealership we bought the spa from unexpectedly died shortly after we purchased the spa. This left the company in disarray and the company was unable to install the spa for nearly a month after delivery and then it took them over three weeks to get the electrician (included in the package price) out to wire the spa. He left, the spa was filled with water and the dealership hired a person from a local pool company to setup the spa and start the salt system. Once the spa was filled with water it kept tripping the breaker and would not start. The electrician came back again and set some jumper to turn the spa on. So the spa now turns on and heats up fine, but the heater turns off every time the jets are on. This is a 220V spa so this should not happen and the dealership doesn't seem to know how to fix this. This may be a great quality spa, but given the service problems we have had over the past two months I could not recommend this spa or the dealership to anyone.
Comfort:
3/ 5
Quality:
3/ 5
Ease of Water Care:
4/ 5
Energy Efficiency:
4/ 5
Value:
2/ 5
By Customer Service Hot Spring Vanessa, April 2, 2024
I appreciate you taking the time to share your spa experience with us. I am truly sorry to hear that you had to face delays and setbacks initially. I understand how frustrating and disappointing it can be when things don't go as planned. Please know that we always strive to provide our customers with the best possible experience, and we are deeply sorry that we fell short this time.
However, we are committed to making things right for you. I believe an adjustment can be made on the jumper to allow the heater to run concurrently, and I will make sure to contact your dealer for additional support. We want to ensure that you can enjoy your hot tubbing experience to the fullest.
If there is anything more we can do to support you, please don't hesitate to reach out to us at Customer Service, 800-999-4688. We value your feedback and appreciate your patience while we work towards a solution.
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Review 29 for Beam
Average Rating:
4/ 5
It's great if you don't play with action figures
Dadinthespa
from Oregon
Age:25-34
PostedJanuary 30, 2024
We love this spa. Easy to use, great jets, and it fits a good number of people. The service from Hot springs spas has been great. The only downside for me is that we got a white interior and it shows where plastic Spider-Man drug his foot across the seat.
Comfort:
5/ 5
Quality:
4/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 30 for Beam
Average Rating:
5/ 5
Recommended
Dudbud
from Whittier, CA
Age:55-65
PostedJanuary 21, 2024
My brother and sister both recommended the Hot Springs brand due to its long life, ability to repair and reliability. So far we are very happy with the spa.
Comfort:
5/ 5
Quality:
4/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 31 for Beam
Average Rating:
1/ 5
Worse purchase ever
Jalpa
from NIAGARA FALLS ONTARIO
Age:35-44
PostedJanuary 20, 2024
I have another hottub and I got these small hottub by thinking it will be convenient to use. Very bad choice ever. Filter is not effective to clean the water. Every week it stop heating or giving error. Body is not solid either. In 2 weeks of use cap of filter got broken. Cover of hottub also in lower quality. Can't survive in few years even. My Service request change to 110v to 240v is also denied. Usually manufacturer support request to give 240 v pannel with extra cost. I have been told sorry we can't. I have been told by representative at the time of sale that we will get app to monitor temp on phone soon. It's been year. No update. All false promise. I would like to replace with bigger or different unit if possible.
Comfort:
2/ 5
Quality:
1/ 5
Ease of Water Care:
1/ 5
Energy Efficiency:
1/ 5
Value:
1/ 5
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Review 32 for Beam
Average Rating:
5/ 5
Stress be gone…make way for some peace!
Ripley007
from Park City
Age:45-54
PostedJanuary 3, 2024
We finally made the decision to replace the aged hot tub that came with our house…ok, it was about 16 years old so it had a good run!
We went 1 winter without a working hot tub and wow did we miss our wonderful winter soaks during a snow storm! Now, I value an almost daily dip to relax and enjoy some awesome salt water time just by myself!
This is one happy customer!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
4/ 5
Energy Efficiency:
4/ 5
Value:
5/ 5
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Review 33 for Beam
Average Rating:
5/ 5
I can See Orion!
jandl
from Annapolis, MD
PostedDecember 23, 2023
Nothing beats sinking into a comfortable hot tub in the winter time--looking at the night's sky, viewing the constellations, and relaxing tired muscles! It was my husband's idea to get a hot tub...I wasn't thrilled about it, but I'm glad we have it now! Don't hesitate, check out all of the options...your body will thank you for it! Now, back to watching Orion!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
4/ 5
Value:
4/ 5
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Review 34 for Beam
Average Rating:
5/ 5
Great Spa for a tight space
ARN23
from Little Rock, AR
Age:35-44
PostedNovember 3, 2023
We have had the spa for over a week now, and we love it!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
4/ 5
Value:
5/ 5
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Review 35 for Beam
Average Rating:
5/ 5
We made the right decision!
Venust55
from Virginia Beach, Virginia
Age:Over 65
PostedSeptember 28, 2023
We absolutely love our Beam! Jo-Jo, Luke and Steve were awesome. They were extremely patient explaining everything and showing us how to use the unit. We have no regrets in buying this spa.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
3/ 5
Energy Efficiency:
4/ 5
Value:
4/ 5
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Review 36 for Beam
Average Rating:
5/ 5
It’s not just a Hot Tub!
Socagal
from Montrose,CO
Age:Over 65
PostedSeptember 24, 2023
I specifically bought a spa that I could enjoy year round in Western CO. On the 90* days, I set temperatures to 85 and it’s the perfect plunge to cool off in or enjoy on those warm summer nights. As it cools down I have turned it up 5-10 degrees and it does go quickly and efficiently. It’s been a game changer for the hot dry months of summer! Now to turn it up and soak as the snow falls! So enjoyable.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 37 for Beam
Average Rating:
5/ 5
Vacation every day
Namaste
from New London NC
Age:55-65
PostedSeptember 16, 2023
Every time I get into my spa I feel like I’m on vacation, relaxing, serene, and so easy to care for! I’ve had it a year and use it 3-5 times per week, highly Tec this one for your backyard too!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 38 for Beam
Average Rating:
5/ 5
Wonderful
Jedi
from Southampton,NY
Age:Over 65
PostedAugust 21, 2023
The spa is wonderful, easy to use and easy to care for
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 39 for Beam
Average Rating:
5/ 5
Love it!
TubFan
from Baldwinsville, NY
Age:55-65
PostedAugust 21, 2023
We purchased our new HotSpring hot tub after moving to a new home and leaving our 20+ year old hot tub behind. We love the simplicity of the salt water system and also love the way your skin feels after using the tub. HotSpring is an excellent tub and we highly recommend it.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
4/ 5
Value:
4/ 5
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Review 40 for Beam
Average Rating:
5/ 5
In love
Wildcats76
from Kentucky
Age:55-65
PostedJuly 8, 2023
Everything about our spa has been excellent So easy to use
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
4/ 5
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