Happy owner since 1989. Each new model has more great designs and features.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 42 for Beam
Average Rating:
5/ 5
New Hot Tub
Pam1201
from SC
PostedJune 14, 2023
We have had our new hot tub for just about 6 weeks now and we LOVE it. It has been easy to care for and has brought a lot of enjoyment and relaxation to our family. We look forward to many hours spent in the hot tub and tons of memories made over the years to come!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
4/ 5
Energy Efficiency:
4/ 5
Value:
5/ 5
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Review 43 for Beam
Average Rating:
5/ 5
I want to marry my spa
Sunny34
from Hudson Valley, NY
Age:55-65
PostedJune 6, 2023
This spa was not my idea initially but now that I've had it for a few months I am completely in love. Those moments of peace every night before going to bed...feeling like I am taking care of myself and truly sleeping better. I think this is the beginning of a wonderful relationship - welcome to my life Limelight Beam!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 44 for Beam
Average Rating:
5/ 5
Great Choice
Grizz
from Charlotte
Age:Over 65
PostedMay 29, 2023
I owned a hot tub years ago and when I wanted another one for our new house. I asked my friends with jot tube for recommendations. The answer was clear, go for Hot Springs. Pick the model you prefer but Hot Springs is the brand for quality and reliability. Three months in and I’m very happy with my choice. The showroom experience, communication up to delivery and readying the tub for use were stress free.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
4/ 5
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Review 45 for Beam
Average Rating:
5/ 5
I love my spa
DJL119
from Miami Lakes, Fl
Age:Over 65
PostedMay 22, 2023
It is a very comfortable and beautiful spa. I enjoy the lights and ease to use. I wish that I had enought money to include the sound system.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
4/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 46 for Beam
Average Rating:
5/ 5
12 on a 10 scale Rating
Ross
from Jacksonville, FL
Age:Over 65
PostedMay 17, 2023
Happy Hot Springs customer since 1981. After doing 40 years retail management with lifting and long hours, my back took a beating. This was an upgrade replacement. Adam answered all my questions and the spa was delivered in just a couple of days. Over many years, I have invited several friends over for a test soak and they became happy satisfied customers. Each new model comes out with new features and improvements. I rate Spas Etc and Hot Springs a twelve on a ten scale.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 47 for Beam
Average Rating:
5/ 5
Optimum small area spa
Turbo
from Willamette Valley, OR
Age:Over 65
PostedApril 30, 2023
We have a small area for which I wanted a spa, and the Beam model fit the bill perfectly. It is always hot and ready nearly instantaneously. The autosalt system works perfectly, and the water chemistry seems to stay very stable. It's perfect and we love it!
Comfort:
4/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
4/ 5
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Review 48 for Beam
Average Rating:
5/ 5
Perfect for me
NurseNancy
from Astoria OR
PostedApril 30, 2023
Fits all my wants and needs. Very easy to take care of and so relaxing to use!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 49 for Beam
Average Rating:
5/ 5
Amazing Spa!
Lou1
from California
Age:45-54
PostedApril 8, 2023
Our spa has changed our lives. We love getting in after a long day of work. The spa is easy to maintain and clean, and checking the chemical levels is a breeze. Complete upgrade to our lifestyle!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
4/ 5
Value:
5/ 5
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Review 50 for Beam
Average Rating:
5/ 5
Best spa
Lisa
from Waukesha
Age:55-65
PostedApril 4, 2023
Our hot springs spa is the best purchase we’ve made. Love our nightly soaks.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 51 for Beam
Average Rating:
2/ 5
Beam - Noisy Ozonator and poor filtration
Firefly
from Mooresville, NC
Age:Over 65
PostedMarch 24, 2023
Bought the Beam, second HS Spa (Grandee is the first) Was told by service rep that the constant gurgling when the jets are off is the result of how the circulation pump works with the Ozonator and cant be changed. So much for a quiet moment looking at stars while in my hot tub. My Grandee with an ozonator makes no noise!
As far as filtration, appears only one of the two filters has any significant suction, and that is not sufficient to filter the tub. I find all sorts of minor debris in the main tub that does not get pulled to and caught in the filter. Additionally, when I looked in the filter compartment where I added chems, the chems were sitting on top of the filters, undistributed due to low level of circulation in the filter box! Oh, yeah, and the filter box door sticks a bit which probably also reduces the effectiveness of the system. Overall, doesn't seem to be the best engineered hot tub Hot Springs has put out...
Comfort:
4/ 5
Quality:
1/ 5
Ease of Water Care:
4/ 5
Energy Efficiency:
4/ 5
Value:
3/ 5
By Customer Service Hot Spring Vanessa, May 4, 2023
Oh wow! Thank you for your feedback. As a veteran Hot Spring Spa owner, your comparison review is important. While the Grandee and Beam are different series of spas and have different filtration sets up's some of the issues you talk about can be resolved. I will email you some details and steps to take for your spa.
I appreciate your time and feedback. Wishing you many years of Happy Hot Tubbing!
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Review 52 for Beam
Average Rating:
5/ 5
Relaxing
Dee
from Vacaville
PostedMarch 5, 2023
I enjoy relaxing in my spa after a long day at work. My 10 yo loves it as well.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
4/ 5
Energy Efficiency:
3/ 5
Value:
4/ 5
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Review 53 for Beam
Average Rating:
2/ 5
Not what I expected
Alexa
from CALIFORNIA
Age:25-34
PostedFebruary 8, 2023
I just purchased the beam with the saltwater system. It's given me nothing but trouble and I definitely don't feel like it was worth the $, especially the extra ozone thing. Service people have been out twice and I got it in DECEMBER........ loved who I purchased it from (Erick) just overall the hot tub itself has been a hassle, the salt system isn't working which caused my filters to go out. I've only been in twice.
Comfort:
2/ 5
Quality:
1/ 5
Ease of Water Care:
1/ 5
Energy Efficiency:
3/ 5
Value:
1/ 5
By Customer Service Hot Spring Vanessa, May 10, 2023
Thank you for submitting your review to Hot Spring Spas. I'm sorry to hear about the issues you're experiencing with your Freshwater Salt System. We understand that water care can be frustrating, but please know that we're here to help you resolve this problem. Kindly check your email as I have reached out to you for further information about your spa. Rest assured that with small steps, we can make a significant difference, and we're confident that you'll be able to enjoy your hot tub soon.
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Review 54 for Beam
Average Rating:
5/ 5
I love having a spa!
Melissa
from Naples, NY
Age:55-65
PostedJanuary 19, 2023
Our Beam is wonderful in the wintertime. A replacement for your 18 year old Hot Springs spa. I is energy efficient and well made. Looks so nice on our deck. Love the new light options. Such a great way to soak away the day's cares!
Comfort:
4/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
4/ 5
Value:
4/ 5
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Review 55 for Beam
Average Rating:
5/ 5
So Happy to Have a HotSpring Spa Again!
MarkT42
from Wakefield, RI
Age:55-65
Close
Our backyard oasis
PostedDecember 11, 2022
I had a HotSpring Prodigy at my last house for 13 years and was absolutely in love with it. I’m sure that I used it at least 300 days a year and often multiple times a day. When I moved to my current house it was the thing I missed the most. We’ve now had our new Beam spa for a little over 2 months and it’s even better than I remembered! I love all of the different seat and jet configurations and the FreshWater salt system is fantastic! Water maintenance with my previous spa was really easy, but this is pretty much set and forget, and the soft salt water feels great and has no chlorine smell whatsoever. Winter is coming in New England, and I can’t imagine a better way to enjoy it than relaxing in our new spa under a starry sky or after a snowstorm! We also added an outdoor shower this summer (which sadly is now closed for the winter) that makes our backyard oasis complete. Looking forward to many enjoyable years ahead!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 56 for Beam
Average Rating:
5/ 5
Excellent
Debbie
from Crossville TN
Age:55-65
PostedOctober 30, 2022
We love our hot tub, the quality of hot springs is great, the quality of customer care from Misty is AMAZING, always so helpful and knowledgeable
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 57 for Beam
Average Rating:
1/ 5
So far… AWFUL
NotHappyHotTubber
from Vestal
Age:45-54
PostedOctober 8, 2022
Got my tub hooked up 2 days ago after waiting over a year for it. The tub keeps tripping the breaker and won’t reset… called our dealer and they only have 1 person that does servicing and they are on vacation for 2 weeks. The GM was no help- kept saying he didn’t know anything and we would have to wait for the tech to return. It shouldn’t be this hard to use a hot tub! I am almost to the point where I want to send it back and switch to another brand. Instead of relieving my stress - it is making it go through the roof!! Oh, and the electrician was kind enough to help us and it is not an electrical problem!
Comfort:
1/ 5
Ease of Water Care:
2/ 5
Value:
1/ 5
By Customer Service Hot Spring Kylie, November 14, 2022
Oh, no! That is never the experience we expect with a new install. I've reached out to you via email to get some more information and ensure that your dealer has been able to resolve this for you.
Happy Hot Tubbing! Kylie - Customer Care
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Review 58 for Beam
Average Rating:
5/ 5
Love it!
Dhrh
from Texas
Age:55-65
PostedSeptember 30, 2022
I have wanted a hot tub for a long time. I am enjoying our Beam so much! I’m glad we chose the smaller spa with lower sides. It is easy to get in and out of and don’t need steps. I am 5’4”. I also don’t sit so low I’m up to my neck in water. This spa is beautiful, comfortable and sooo relaxing. The lighting and waterfall is wonderful as well. The Hot Spring Beam is everything I hoped it would be. There was also a military discount which I appreciate a great deal. Love our hot Spring Spa!!!
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
4/ 5
By Customer Service Hot Spring Kylie, October 3, 2022
I'm glad that your dealer was able to provide you with a discounted price. Working with your dealer to explore all price options is a great way to ensure that you get into your perfect spa. We'd also like to thank you for your service.
Welcome to the Hot Spring family, we are so glad you are enjoying your new Beam!
Happy Hot Tubbing! Kylie - Customer Care
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Review 59 for Beam
Average Rating:
5/ 5
Perfect spa for our family
John
from Boise Idaho
Age:55-65
PostedSeptember 30, 2022
Great size for my wife and two kids. I really like the salt water system. Once I got it stabilized the maintaining of water quality is really easy.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
5/ 5
Value:
5/ 5
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Review 60 for Beam
Average Rating:
5/ 5
Best purchase ever!!!
Hula
from Aromas, Ca.
Age:45-54
PostedSeptember 26, 2022
Love this spa! Easy set up with easy maintenance and cleaning!! We use it every day and night.
Comfort:
5/ 5
Quality:
5/ 5
Ease of Water Care:
5/ 5
Energy Efficiency:
4/ 5
Value:
4/ 5
Response from HotSpringBy Melissa, Customer Care, October 2, 2022
We're so happy to hear you're enjoying your spa twice a day! :) Thank you for sharing and for being part of our Hot Spring family. Happy hot tubbing!
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