Customer Reviews for LimeLight Beam

LimeLight Beam

4 adults
6'8" x 6'8" x 33" / 2.03m x 2.03m x 0.84m
295 gallons / 1,115 liters

Average Customer Rating:

4.5

out of

(124 Reviews)

Rating breakdown 124 reviews

5 Stars

4 Stars

3 Stars

2 Stars

1 Star

Customer Reviews for Beam

Review 81 for Beam

Average Rating:

2 / 5

Not My First Choice

Stefano

from Oregon

Age:55-65

PostedJanuary 9, 2021

This wasn’t the tub I had originally chosen it was the one I had to settle with. The little logo does not light up as indicated in the owner’s manual. So no quality control on the construction, that’s clear.

Comfort:

1 / 5

Quality:

1 / 5

Ease of Water Care:

1 / 5

Energy Efficiency:

1 / 5

Value:

1 / 5

By Customer Service Hot Spring Chelsea Elam, January 13, 2021

I am sorry to hear your spa logo light isn't working as it should. Please get in touch with your local Hot Spring dealer for this issue to be addressed within your spa warranty. Feel free to also reach out to our Customer Service team if further assistance is needed at 800-999-4688 ext 8432. hotspring_brand

-1point

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Review 82 for Beam

Average Rating:

4 / 5

Salt cartridges

Bubswan

from Mn

Age:25-34

PostedDecember 27, 2020

Hot tub in general has been good, just having issues with the cartridges only lasting a month and then the system tells me its inactive, been doing this since I bought it 6 mo ago, getting very frustrated with the salt system

Comfort:

4 / 5

Quality:

4 / 5

Ease of Water Care:

3 / 5

Energy Efficiency:

4 / 5

Value:

4 / 5

By Customer Service Hot Spring Maria, January 15, 2021

Thank you for your review!

I understand your frustration and am genuinely sorry. I spoke with your local dealer. They have identified the issue and will be contacting you shortly.

Thank you for bringing that to our attention. If there is anything I can do to help, please let me know.

Our Customer Service number is 800-999-4688 ext. 8432
hotspring_brand

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Review 83 for Beam

Average Rating:

5 / 5

Love our Beam!

Lenitj

from Forest Grove, OR

Age:45-54

PostedNovember 16, 2020

We bought our Beam two months ago and we have been in it nearly every day since. We have the salt water system and water care is a breeze!

Comfort:

4 / 5

Quality:

4 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

4 / 5

Value:

5 / 5

Response from HotSpringBy Customer Care, November 20, 2020

Glad you are loving it! Thank you so much for your review.

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Review 84 for Beam

Average Rating:

5 / 5

Hot Spring Beam

Nickname

from Ft Walton Beach, Fl

Age:55-65

PostedSeptember 21, 2020

The Beam is just what I wanted. It’s easy to operate and maintain. I haven’t had to replace the salt cell yet so I won’t comment on that yet. What was most impressive about the Hot Spring was the staff at Pensacola Pools in Gulf Breeze and Pensacola. They were awesome in the sales process, the delivery process and set up. I’ve called with questions and they are always more than happy to help.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

4 / 5

Value:

5 / 5

Response from HotSpringBy Customer Care, October 2, 2020

We're thrilled to hear that you love your Beam hot tub and had a great experience with your local dealer. Thank you for your review.

+1point

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Review 85 for Beam

Average Rating:

5 / 5

Amazing Spa

bbyevo

from Colorado Springs

Age:35-44

PostedSeptember 17, 2020

We absolutely love our Hot Spring Beam. We purchased the 120v tub with the salt water upgrade. We have had the tub for 4 months now and use it all the time. Excellent comfort and very easy to care for. We have a swimming pool as well, and this is so much easier to care for. We highly recommended the purchase of a Hot Spring Spa. My wife and I keep asking ourselves, “How have we lived this long before buying one?” You have no idea what you’re missing out on until you get in one of these amazing tubs!

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

Response from HotSpringBy Customer Care, September 18, 2020

Thank you for your review! We wish you many years of hot tub happiness to come!

+3points

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Review 86 for Beam

Average Rating:

5 / 5

6 weeks out

FDS

from Canaan Valley, WV

Age:55-65

PostedAugust 31, 2020

So far, so good. Really enjoy our Beam & use it daily. Cannot wait until cold, snowy weather to really get some quality soak time.

Comfort:

4 / 5

Quality:

4 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

4 / 5

Value:

3 / 5

Response from HotSpringBy Customer Care, September 10, 2020

Using your hot tub in the winter is a special experience! So happy to hear you are enjoying your hot tub. Thank you for your review.

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Review 87 for Beam

Average Rating:

5 / 5

Love the Beam

FDS

from Davis, WV

Age:Over 65

PostedJuly 22, 2020

I have never been a hot tub owner, but have been around them for years (friends, resorts, cabins). I am surprised how much they have changed for the better. We totally love our Beam and, so far, all operating systems have been easy & user friendly. This is one of the best investments we have made.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

4 / 5

Value:

3 / 5

Response from HotSpringBy Customer Care, July 24, 2020

Thank you so much for your review! Love these photos. We are thrilled to hear that you are loving your hot tub so much. We wish you many years of hot tub happiness to come.

+2points

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Review 88 for Beam

Average Rating:

4 / 5

Overall a good purchase

Secondtimeowner

from Massachusetts

Age:55-65

PostedJune 3, 2020

This is my 2nd Hotsprings tub. I owned my first one for 15 years with very few problems. The quality of my Beam is not as good but overall it is a good tub. The quality of the product does not feel as high as my older model. I am concerned about one issue. There was a gap at the bottom of the components cover on my last tub and this one has that as well. In the winter, rodents get in there seeking warmth. I was not able to physically see this tub prior to purchasing due to Covid 19. The salesman told me we would not have this problem with this model but the gap is there.

Comfort:

4 / 5

Quality:

3 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

3 / 5

Response from HotSpringBy Customer Care, June 5, 2020

Thank you for being a part of the Hot Spring family for so many years! We appreciate it. Thanks for your review.

-4points

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Read comments (2)

Comments (2)

Tubster

Chicago

What about the gap?

Posted June 9, 2021

This reviewer has an issue with the gap and rodents. Must be common. We had a Grandee for 20+ years. Very good tub, not many maintenance problems, but I definitely had to staple wire mesh around the access panel because of rodents. Mice love the warmth. There were droppings and urine throughout the interior. Also had to pack steel wool around the power cable where it entered the pump compartment. Sorry they didn't fix that rodent issue over the years, and didn't acknowledge your comment. We are looking at a Beam now. I'd love to hear what they say about it and mice

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DThome

Lawrence, Ks

gap

Posted September 5, 2020

So what is the fix on the gap? We are looking at buying one and live in a wooded area, really don't want a rodent issue.

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Comments (2)

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Review 89 for Beam

Average Rating:

4 / 5

Love our new Hot Tub!

JMS

from Santa Cruz, CA

Age:55-65

PostedMay 23, 2020

This is our second hot springs spa and we love our daily soaks. We have been Hot Spring Spa fans for over 20 years.

Comfort:

4 / 5

Quality:

4 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

4 / 5

Value:

4 / 5

Response from HotSpringBy Customer Care, May 26, 2020

Thank you for being a member of the Hot Spring family for so many years! We appreciate it so much. We wish you many more years of happy hot-tubbing.

-1point

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Review 90 for Beam

Average Rating:

4 / 5

Life Is Good

from Portland

Age:35-44

PostedApril 13, 2020

This purchase took a lot of pondering. My associate did a wonderful job answering all of my questions the sound system and lighting are fabulous! I am looking forward to the many hours of soaking and relaxing.

Comfort:

4 / 5

Quality:

4 / 5

Ease of Water Care:

3 / 5

Energy Efficiency:

5 / 5

Value:

4 / 5

Response from HotSpringBy Customer Care, May 6, 2020

Great to hear that your dealer was so helpful! We hope you enjoy many hours and years in your Hot Spring spa.

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Review 91 for Beam

Average Rating:

5 / 5

Love it!

Deb

from Brunswick, GA

Age:55-65

PostedApril 7, 2020

I've never owned a hot tub, but enjoyed them at various Hotels/Spas. I decided now was the time to get one. I absolutely love it! I have been in it daily and I am totally Hooked!

Comfort:

4 / 5

Quality:

4 / 5

Ease of Water Care:

4 / 5

Energy Efficiency:

5 / 5

Value:

4 / 5

Response from HotSpringBy Customer Care, May 6, 2020

Thank you for choosing a Hot Spring spa. We're so glad to hear you're already experiencing the benefits of adding hot tubbing to your daily routine!

+1point

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Review 92 for Beam

Average Rating:

3 / 5

Salt system

Cindy

from Clover sc

Age:55-65

PostedJanuary 30, 2020

Have had trouble keeping the water clear, local dealers give me mixed information

Comfort:

5 / 5

Quality:

4 / 5

Ease of Water Care:

1 / 5

Energy Efficiency:

5 / 5

Value:

3 / 5

Response from HotSpringBy Vanessa, Customer Service , May 26, 2020

Oh no! Water care can take some getting use to. It should not be that frustrating. I will email you to see how I can help.
I look forward to working with you soon.

+5points

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Review 93 for Beam

Average Rating:

5 / 5

The Beam is Fantastic

ebruneau

from Walla Walla, WA

Age:Over 65

PostedJanuary 13, 2020

Wanted a hot tub component for my newly built indoor pool. The Beam fit perfectly. Love the LED lights. Efficient ozonator. Have been a satisfied Watkins/Hot Springs customer for over twenty-five years. Yes, you can buy less expensive hot tubs – but not with the quality components and construction built-in to this one. Simple to use and maintain. Who wants complicated? I love this tub!

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

4 / 5

+3points

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Review 94 for Beam

Average Rating:

4 / 5

Nice Spa

FirstTimeSpaOwner

from Raleigh, NC

Age:55-65

PostedDecember 27, 2019

I purchased HotSpring because I liked the look and dimensions of the spa. It has worked well in the first couple of months. Time will tell how it performs long term. I have not experienced quality problems.

Getting and keeping the water chemistry right has taken more effort than I anticipated, considering it has the Freshwater Salt System.

HotSpring cost more than most spas I looked at when shopping. The rebate and discount closed the price gap enough that I made the purchase.

Manufacturing and delivery took a long time. The salesman shared the time frame, but as we waited we got more impatient. It was delivered just before the deadline, almost two months after purchase. I wish there was a way to track manufacturing and shipping online.

The foot area is small when multiple people are using the spa. I expect this is the case with any spa with this type of layout, but this is my first experience. Otherwise there is plenty of room.

We have been pleased with the variety and power of the jets.

Overall I have been satisfied with the spa. I would purchase HotSpring again.

Comfort:

4 / 5

Quality:

3 / 5

Ease of Water Care:

3 / 5

Energy Efficiency:

3 / 5

Value:

2 / 5

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Review 95 for Beam

Average Rating:

5 / 5

A Dream Come True

Whidd2019

from White Salmon, Washington

Age:55-65

PostedNovember 22, 2019

This has been a dream. It is a very high quality hot tub and quite reliable.

Comfort:

5 / 5

Quality:

5 / 5

Ease of Water Care:

3 / 5

Energy Efficiency:

5 / 5

Value:

5 / 5

By Customer Service Hot Spring Janet, November 30, 2019

We are happy you are enjoying the Beam spa! hotspring_brand

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Review 96 for Beam

Average Rating:

4 / 5

Our first spa

dexter

from Fort Myers, Florida

Age:55-65

PostedSeptember 24, 2019

The Beam Spa from the Limelight collection was the perfect fit for our needs. The size, color and options was everything we were looking for.
It is very comfortable and easy to care for. We purchased the plug and play 110V model.. So easy to get up and running. And it holds the temperature within 2 degrees from the day before. The delivery team was very professional and took a lot of time and care in setting it up.

There were a few issues with it when it was delivered. There were scratches on the inside of the shell and the large buttons on the control panel had marks that would not come off. The waterfall feature on the back side of the spa never fully turns off. It just dribbles all the time.

The big thing I don't like is the fact that when you shut the spa down for the night, the lights on the "HotSpring" logo stay lit all the time and they are very bright. I wish there was a way to turn them off.

Comfort:

4 / 5

Quality:

4 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

4 / 5

Value:

4 / 5

+3points

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Review 97 for Beam

Average Rating:

5 / 5

4th Hotspring's Spa

Hershy

from Big Bear Lake

Age:Over 65

PostedSeptember 20, 2019

I'm 65 years old and this is my 4th hotsprings spa. All of my spas have been tremendous values and easy to maintain and use. I live in Big Bear Lake CA and use the spa all year round. Just love the Hotsprings brand.

M Hershy

Comfort:

4 / 5

Quality:

5 / 5

Ease of Water Care:

5 / 5

Energy Efficiency:

5 / 5

Value:

4 / 5

By Customer Service Hot Spring Janet, September 21, 2019

We are happy you enjoy your spa and thank you for being such a loyal customer. hotspring_brand

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Review 98 for Beam

Average Rating:

5 / 5

Outstanding investment

Vincent

from Tacoma

Age:55-65

PostedAugust 1, 2019

We love the hot tub, the salt water, the size (luxurious for two). We purchased from Olympic because of our high confidence in their service. That confidence was justified through a complicated delivery and through our start up support. Karen was extremely helpful throughout the sale process and the wet test was very helpful. This is our second tub (in a different house) and we expect to use this tub for a long time. We consider it an investment in our health.

Comfort: