Customer Reviews for Highlife® Grandee

Grandee

Highlife® Grandee

  • 7 adults
  • 8'4" x 7'7" x 38" / 2.54m x 2.31m x .97m
  • 450 gallons / 1,700 liters
Average Customer Rating:
4.386 out of 5
4.4
 out of 
5
(319 Reviews)
Open Ratings Snapshot
Rating breakdown 319 reviews
5 Stars
242
4 Stars
25
3 Stars
13
2 Stars
11
1 Star
28
1 out of 1(100%)reviewers recommend this productbrand.
Customer Reviews for Grandee
Review 241 for Grandee
Average Rating:  
5 / 5
5 / 5

We so enjoy this grandee spa

Customer avatar
Golfer65
from Truckee ca
Age:Over 65
PostedAugust 14, 2018
An amazing experience to be able to enjoy
a Hotspring Portable Spa with ease and easy
Maintenance.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 242 for Grandee
Average Rating:  
5 / 5
5 / 5

Very Pleased with our Hot Spring Spa

Customer avatar
JandJen
from Western Pennsylvania
Age:45-54
PostedAugust 12, 2018
We live in Pennsylvania, and are Half and Full Marathon Runners and enjoy our Hot Spring Spa. We installed a Cool Zone unit for use in the summer so our spa can be used year round. This is our second spa, and so glad we discovered Hot Spring. The quality of the construction, ease of maintenance and quality of dealer network is great. We're looking forward to many years of use.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 243 for Grandee
Average Rating:  
4 / 5
4 / 5

Knob falls off

Customer avatar
Scott
from Waterford, MI
Age:45-54
PostedAugust 3, 2018
The knob for the three waterfalls falls off when it is turned. Poor design.
Comfort:  
5 / 5
5 / 5
Quality:  
3 / 5
3 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
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Review 244 for Grandee
Average Rating:  
5 / 5
5 / 5

New Owner

Customer avatar
Topcat05
from Lawrenceburg, IN
Age:55-65
PostedJuly 19, 2018
New Owner, I shopped and reviewed, all the major bands, and found Hot Spring to have all the features, I was looking for in a Spa.
Thank You
Todd
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
5 / 5
5 / 5
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Review 245 for Grandee
Average Rating:  
5 / 5
5 / 5

Great shopping experience for top of the line Hot Tub product

Customer avatar
JimmyB
from Northern VA
Age:45-54
PostedJune 24, 2018
I had never heard of Hot Springs until I was talking to a few friends about installing an in-ground pool & hot tub. They strongly suggested getting a hot tub by Hot Springs which would be much lower maintenance and cost. Most people listen to friends as referrals, do their own research comparison, but what sold us ultimately was Mike Davis, our sales consultant, at the Capital Spa dealer. No high pressure car salesman, he was very patient, and knowledgable on all the brands. It's too bad we have to wait 3-6 weeks but we're sure it will be worth it!!!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
By Customer Service Hot Spring Chelsea ElamJuly 30, 2018
Finding the right hot tub for you and your family can feel like a big project to tackle, but it becomes so much easier when you have a great sales person to work with. So glad to hear you were able to find the spa for you, and I am sure you will love it for years. Please give us an update once it has been installed! hotspring_brand
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Review 246 for Grandee
Average Rating:  
5 / 5
5 / 5

Our third Hot Spring spa! Love it!

Customer avatar
BobG999999
from Cincinnati, OH
Age:55-65
User submitted photo
PostedMay 30, 2018
After selling our old spa with our old house, we were without a spa for the first time in about 17 years. We spent 6 months in an apartment and then found our next house.
After 6 months, we knew we had to get another spa, and it would be another Grandee (room for grandkids you know!).
The new Grandee is amazing! Better control over better jets, wider variety of jets, and we love the three fountains!
Highly recommended!
Comfort:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring Chelsea ElamJuly 10, 2018
Congrats on your new home and hot tub! The Grandee NXT is a great choice, and I am glad you are loving the new features. I hope you and your family enjoy soaking for years to come.

Happy hot tubbing! hotspring_brand
+2points
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Review 247 for Grandee
Average Rating:  
5 / 5
5 / 5

2nd HotSpring Spa

Customer avatar
BigJoe24
from Billings, MT
Age:35-44
PostedMay 19, 2018
After my old Landmark needed replaced, I made the unfortunate choice to try a "value" spa, not even 6 months of owning it, I came to my senses and went to my local Montana HotSpring Dealer and found everything I had been missing. What can I say about my Grandee NXT, Salt Water ACE, Integrated Stereo, all the bells and whistles and FOUNTAINS I could ever need. Our spa isn't just a piece of equipment we keep, its a coming together point for our whole family. The level of service provided by Scott and his team at Montana HotSprings is second to none- keep up the amazing work and THANK YOU HOTSRPING- Truly, "Every day made better"
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring VanessaJune 24, 2018
WOW!! Thank you for a fantastic review and for being a loyal Hot Spring Spa owner.

Excited to hear that your are enjoying your spa.

Happy Hot Tubbing! hotspring_brand
+2points
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Review 248 for Grandee
Average Rating:  
5 / 5
5 / 5

We love our hot tub!

Customer avatar
Bridget4
from ND
Age:35-44
PostedMay 5, 2018
We were so excited to finally purchase a hot tub from HotSprings. We love going in our hot tub as a family, it is so relaxing!
Comfort:  
5 / 5
5 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring Chelsea ElamJune 21, 2018
Congrats on your new hot tub! So happy to hear you are loving your spa. I agree it is a great place to relax and enjoy time with the family. Happy hot tubbing! hotspring_brand
+3points
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Review 249 for Grandee
Average Rating:  
5 / 5
5 / 5

Best thing we have ever done for ourselves!

Customer avatar
Karebare
from California
Age:45-54
User submitted photo
PostedApril 15, 2018
Buying our spa was the best decision we have ever made for our health, both mental and physical. We step into the spa every morning before work and can't wait to get back in when we get home from work! It energizes us in the morning and relaxes us at night. Just a perfect solution to ease my back and joint pains, and to massage my feet after a day in high heels. We often sit there, relaxing, having a glass of wine in the evening or sipping on our morning coffee, and think we are just so lucky!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring VanessaApril 30, 2018
I couldn't agree with you more. And WOW high heels all day...That's a fabulous fashion statement. I am glad that soaking in your spa helps. I think you have the right idea, great way to start your day and top it off. Thank you for your review.
Happy Hot Tubbing! hotspring_brand
+1point
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Review 250 for Grandee
Average Rating:  
5 / 5
5 / 5

Best hottubing experience

Customer avatar
Jackie88
from Berthold, ND
Age:25-34
User submitted photo
User submitted photo
PostedApril 2, 2018
World's most elete hottub. Surpreme life style! Thank you Minot HotSprings for spoiling the community.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring VanessaApril 18, 2018
Love hearing that your spa experience was the best. Thank you for your review.
Happy Hot Tubbing! hotspring_brand
+2points
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Review 251 for Grandee
Average Rating:  
5 / 5
5 / 5

Love my hot tub!

Customer avatar
Soaker17
from St Charles, IL
Age:45-54
PostedMarch 25, 2018
I look forward to relaxing in my hot tub every evening.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring Chelsea ElamMarch 28, 2018
An evening soak is the perfect thing to look forward to after a long day! Thank you for your review! hotspring_brand
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Review 252 for Grandee
Average Rating:  
5 / 5
5 / 5

Great Hot tub!

Customer avatar
MLS
from Cape Cod, MA
Age:55-65
PostedFebruary 28, 2018
This is our second hot tub and everyone who has used both feel that this hot tub is above and beyond our last one, especially with massage jets!!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring Chelsea ElamMarch 7, 2018
It is great to hear your family and friends are enjoying your new hot tub. The tension tackling massage jets can certainly take your hot tub experience above and beyond! Thank you for your review.

Happy hot tubbing! hotspring_brand
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Review 253 for Grandee
Average Rating:  
5 / 5
5 / 5

So happy with decision to buy Hot Spring!

Customer avatar
JulesFL
from Wellington FL
Age:35-44
PostedDecember 11, 2017
Purchased our Hot Spring Grandee Highlife NXT Hot ub from Spas of Palm Beach last month. Have been in it every night since ownership. Spa works beautifully and water maintenance is a breeze. So glad we decided to invest in the best!!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
3 / 5
3 / 5
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Review 254 for Grandee
Average Rating:  
5 / 5
5 / 5

Best Hot Tub on the market!!!

Customer avatar
Kevin
from Fairport, New York
Age:45-54
PostedDecember 1, 2017
Had my last Grandee for 18 years before selling it to get the new 2017 Grandee NXT. By far the best craftsmanship on the market. Looked at ever brand available in Western NY before buying my 2nd Grandee. Would recommend Hot Springs to everyone in the market for a tub!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 255 for Grandee
Average Rating:  
5 / 5
5 / 5

Love my Grande NXT

Customer avatar
DOCZ
from Johnston
Age:Over 65
PostedNovember 14, 2017
I have the salt water system couldn't be happier, works perfectly. The hot tub is stylish and functionally simple to operate. Nothing beats unwinding after work in the tub. The lights are absolutely beautiful and add to the feel of luxury. Wouldn't have any other tub but a Hot Springs!!!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring VanessaNovember 28, 2017
Hello Love my Grande NXT

Hot tub soaking after a long days work is the best. Thank you for taking the time to share your review. Happy to hear that you are enjoying your spa.
Along, with the ACE system and a well designed spa, it all comes together to give the Hot Tubber the best spa experience.

hotspring_brand
+1point
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Review 256 for Grandee
Average Rating:  
5 / 5
5 / 5

First snow

Customer avatar
Red16
from Minnesota
PostedNovember 6, 2017
Nothing like relaxing tub in a white winter land !
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 257 for Grandee
Average Rating:  
5 / 5
5 / 5

Love out hot tub!

Customer avatar
KiKi
from Winnipeg, MB
Age:35-44
PostedNovember 5, 2017
2 years in and we are still in love! Best purchase ever!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
5 / 5
5 / 5
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Review 258 for Grandee
Average Rating:  
5 / 5
5 / 5

Best investment in relaxation.

Customer avatar
JimatNJ
from Mountainside, NJ
Age:Over 65
PostedNovember 5, 2017
Great to come home after a hard days work and relax in my hot tub.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 259 for Grandee
Average Rating:  
5 / 5
5 / 5

Worth every penny

Customer avatar
Demokid
from Niagara Ontario Canada
Age:45-54
PostedOctober 19, 2017
After reviewing many hot tub types, the engineering and quality of Hotsprings brand is very intriguing and after purchase of the hot tub , it truely exceeded our expectations.
A company who stands by thier product and Dealers that has top rated service professionals. Always a phone call away.
Kudos to all
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 260 for Grandee
Average Rating:  
5 / 5
5 / 5

The Best Spa.....Hands Down!

Customer avatar
Bobby440
from Kinnelon, NJ
Age:45-54
PostedOctober 16, 2017
What can I say, we owned a 1994 Sundance Royale for 22 years and thought there is no other that can compete. It was time to replace it and we looked at the new 2016 Sundance comparable to ours. Well all I can say is nothing changed in 22 years. That is disparaging. My wife and I said why buy another Spa for all that money and their is no new technology. I started my new spa search and analysis. It took 6 months and a lot of research and discussions with multiple brands of Spas to determine Hot Spring Spa was it. What sold us on Hot Spring? First the technology, from the wireless remote, LED lights, blue tooth capability, and of the course the application (Connextion) on your mobile device to monitor and control your spa remotely. Second, the placement of jets and controls to allow you to relax, massage and rejuvenate your body. Its not about the number of jets and how many pumps you have. It's about therapy and does the spa provide that. Third, the design, its like no other spa in the industry. It's forward thinking from looks and design on the outside to the construction on the inside. No wood and no heat loss due to the insulation, it's amazing. Fourth, but should be first is the chemicals and maintenance. We have the Ace Sysysm due to my daigjter havimg eczema (dry slin). The Salt generator is amazing and the chemicals we use are next to nothing compared to other spas. Our skin is so soft after sitting in the spa and there is no chemical smell like our other spas after you get out. Fifth would have to be our dealer, and that should be ranked higher. Lou at Prisco Spas and Pools was fantastic to work with. His knowledge of Hot Spring is incredible. We spent a few hours talking about the Spa. We were sold.on the GRANDEE NXT. We have owned it for one year and my wife and kids say to me every time we are in it, I am so happy we didn't buy another Sundance.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
By Customer Service Hot Spring VanessaOctober 30, 2017
Hello The Best Spa.....Hands Down!

Thank you for your review. Coming from a veteran spa owner it is very much appreciated. In the last 40 years we have continued to innovate and provide a fantastic spa. I am happy to hear that you and your family are enjoying your Grandee NXT.
I will make sure to pass on your review to Lou and Prisco Spas. It is great to know that your dealer delivered great service.
Happy Hot Tubbing! hotspring_brand
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