Customer Reviews for Highlife® Grandee
Highlife® Grandee
- 7 adults
- 8'4" x 7'7" x 38" / 2.54m x 2.31m x .97m
- 450 gallons / 1,700 liters
Average Customer Rating:
4.4
out of 5
(319 Reviews)
Rating breakdown 319 reviews
5 Stars
242
4 Stars
25
3 Stars
13
2 Stars
11
1 Star
28
1 out of 1(100%)reviewers recommend this productbrand.
Customer Reviews for Grandee
Review 261 for Grandee
Average Rating:
5
/
5
Great Easy to own hottub
davb24
from southern NJ
Age:35-44
PostedSeptember 22, 2017
We were looking for a hot tub for our family, first we looked at Jacuzzi and I wanted to get one more option . We went in to the showroom and our salesperson Danielle was very helpful and answered all our questions. I liked the salt water system and ease of use/ownership which is ultimately what was the deciding factor for us. So far the unit is great and required very little upkeep.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Vanessa, October 2, 2017
Thank you for your review. I am happy to hear that your salesperson Danielle was of great service. There are many things to consider when buying a hot tub. Shopping and comparing spas is a great way to find the perfect spa for you. The ACE Salt System is a nice added benefit to your Grandee NXT. It will help keep your spa clean and water soft.
Happy Hot Tubbing!
Happy Hot Tubbing!
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Review 262 for Grandee
Average Rating:
5
/
5
Really Enjoy this Spa
Liz
from Yorba Linda, CA
Age:55-65
PostedSeptember 12, 2017
Easy to maintain, ready when ever you are, and looks great and inviting
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 263 for Grandee
Average Rating:
5
/
5
The hot tub shopping stops here
Teamcanada88
from London, ON
Age:35-44
PostedAugust 7, 2017
A very high quality hot tub that will last for years. The moto master jets are amazing and the filtration is the best I've seen - 5 filter with 100% no bypass! It's extremely energy efficient. If you're looking for a long-term hot tub, this is it. If you're only looking for a couple years use, you won't get your return on investment. Only drawback was no calf massage - would nice to have you legs massaged in some of the seats without having to select a lounge model.
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
By Customer Service Hot Spring Vanessa, August 8, 2017
Thank you for taking the time to review your spa.
The moto massage jets are amazing. They move up and down your back providing a relaxing experience. We manufacture many different models some with calf jets. Wet testing is a great way to try out a spa before you decide on the best spa for you. All of our spas are energy efficient, you can't go wrong.
Happy Hot Tubbing!
The moto massage jets are amazing. They move up and down your back providing a relaxing experience. We manufacture many different models some with calf jets. Wet testing is a great way to try out a spa before you decide on the best spa for you. All of our spas are energy efficient, you can't go wrong.
Happy Hot Tubbing!
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Review 264 for Grandee
Average Rating:
5
/
5
Very pleased with our choice with this tub!
CnC
from Detroit Lakes, MN
Age:45-54
PostedJune 14, 2017
At first we we a little hesitant with spending this much on our first tub but we did our homework and after 3 months of use we couldn't be happier! The Ace saltwater system conditions the water very well and leaves your skin feeling so much better than traditional tubs. It's definitely not maintenance free and still requires adding chemicals to keep up with bacteria etc but it sure does help and feels amazing! On a side note the customer service was and has been exceptional. Bernard out of Fargo has worked with us from the beginning and continues to help us and teach us as owners as we go. We went with the connectx as well and those features do come in handy. It's nice to be able to check on it at anytime from your phone and make sure all is well. It also will text you if it's having issues that arise from dirty filters. To me that's pretty slick. Thank you Hot Springs for an awesome product and thank you Bernard for working with us so much while we made our decision.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Catherine, Hot Spring Spa Staff, June 19, 2017
Welcome to the Hot Spring family! We are happy that your hot tub buying experience has been amazing. We strive for that every time. We wish you many years of happiness in your new spa. Thanks for your review!
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Review 265 for Grandee
Average Rating:
5
/
5
wounderful best investment for our health
Henry
from North Carolina
Age:Over 65
PostedJune 12, 2017
My wife and I are in our sixties and we feel like we are a lot younger using the hot tub. We highly recommend the Hot Springs Hot Tub.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Catherine, Hot Spring Spa Staff, June 12, 2017
Welcome to the Hot Spring family! Thank you for your review. We wish you many more years of relaxation in your new Grandee NXT. Happy hot-tubbing!
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Review 266 for Grandee
Average Rating:
5
/
5
Amazing
Eddiespa
from Boyne City, Mi
PostedJune 10, 2017
We've had our Grandee for 17 years. Maintenance free, no issues EVER and still running well.
When it does "pass on" we will get another one.
When it does "pass on" we will get another one.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Catherine, Hot Spring Spa Staff, June 12, 2017
Wow, thank you so much for being a member of the Hot Spring family for 17 years. We wish you many more years of hot tub happiness. Enjoy the wellness.
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Review 267 for Grandee
Average Rating:
5
/
5
Very relaxing after a hard day at work
Red
from St.Paul Minnesota
Age:35-44
PostedJune 9, 2017
High quality spa easy install large to fit 6 adults comfortably. One of the adults is 6-9.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Response from HotSpringBy Catherine, Hot Spring Spa Staff, June 12, 2017
Welcome to the Hot Spring family. It sounds like your new spa is the perfect fit for you and your family and friends. Thanks so much for your review!
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Review 268 for Grandee
Average Rating:
5
/
5
Great Tub
Jarvs22
from Portland, oregon
Age:45-54
PostedJune 3, 2017
Beautiful tub, worth the extra bucks for the NXT. Had electrical installed around noon and in the tub at 103 by 10 PM.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Response from HotSpringBy Catherine, Hot Spring Spa Staff, June 7, 2017
Welcome to the Hot Spring family! Thanks so much for your review. It sounds like you are already taking advantage of the many wellness benefits of spending time in your spa. Happy hot-tubbing!
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Review 269 for Grandee
Average Rating:
5
/
5
Love our second Grandee!
MaxonHouse
from Carnation, WA
Age:35-44
PostedMay 31, 2017
We are on our second HotSpring hot tub from Olympic Hot Tub and absolutely love our Grandee NXT. The quality, design and functionality is top-notch and the service from Olympic is first-class. The new design features of the NXT are wonderful and build upon everything we had come to love about our first Grandee. As a family of five with three kids it is a great respite for relaxation and connection.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Catherine, Hot Spring Spa Staff, June 7, 2017
Thank you for being a part of the Hot Spring family for so long! We know your new Grandee NXT will provide you with comfort and great times with your family over the years. Thank you very much for your review.
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Review 270 for Grandee
Average Rating:
4
/
5
Responsive service
KC
from Berwyn
PostedMay 27, 2017
I love my hot tub and it gets used a lot by my family. It does take some time to understand the chemical adjustments. I would get frustrated with it but along the way the service dept really was available to talk me through it and give advice. I had a service visit eventually and Brian Jozos came out to look at the tub. He took the time to diagnose the problem and was so helpful. Hopefully, the maintenance will become routine for me.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
By Customer Service Hot Spring Chelsea Elam, June 26, 2017
Thank you for your review! I am happy to hear you and your family are loving your new Grandee NXT! I know there can be a learning curve in maintaining your water chemistry. Please feel free to call 800-999-4688 ext. 8432, or email custsvc@watkinsmfg.com if you need any additional assistance. Happy hot tubbing!
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Review 271 for Grandee
Average Rating:
5
/
5
Excellent Product
Lang1994
from Fabius, NY
Age:45-54
PostedMay 27, 2017
Just upgraded to Hotspring Grandee NXT from Dimension One chairman. We have had the new spa for two weeks and have used it everyday since the install. So far this spa is living up to it's billing. It truly is a Grandee unit. We just missed out on the salt water system deal.
Thank you for building such a fine product.
Thank you for building such a fine product.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Catherine, Hot Spring Spa Staff, May 31, 2017
Thank you so much for your review! We are happy that you are loving your new Grandee NXT. Welcome to the Hot Spring family.
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Review 272 for Grandee
Average Rating:
4
/
5
Just upgraded
Manheck
from Hull,ma
Age:45-54
PostedMay 25, 2017
Just replaced our 2002Grande with a 2017 Grande. Hugh difference! Love the additional jets and features.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
Response from HotSpringBy Catherine, Hot Spring Spa Staff, May 31, 2017
Thank you so much for being a member of the Hot Spring family for so many years! We appreciate your loyalty. We wish you many more years of happy hot-tubbing in your new Grandee.
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Review 273 for Grandee
Average Rating:
5
/
5
Worth every penny!
BT
from Vancouver, BC
Age:45-54
PostedMay 20, 2017
The therapeutic results of this spa save me time and money having to go see chiropractors and massage therapists. Working in a high risk, high stress job, this spa allows me to relax and soak away any stress and tension I have that develops from my career and what ever life throws at you. I change seats in the spa regularly to take advantage of all of the massaging water jet options. I especially enjoy the moto massager seats. Hot Spring has an excellent product. This is my second Grandee spa from Hot Spring and I would recommend it to anyone. I unfortunately had to leave a spa at my last home as part of the sale agreement. Had to get one for my new home after moving. It is worth every penny!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
Response from HotSpringBy Catherine, Hot Spring Spa Staff, May 23, 2017
Thank you for being a member of the Hot Spring family for so long! We are happy to hear that you have a Grandee back in your home. Thank you so much for your review. We wish you many more years of happy hot-tubbing.
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Review 274 for Grandee
Average Rating:
2
/
5
dealer and service
Tator
from Gretna, NE
Age:55-65
PostedMay 18, 2017
I would not buy one of these hot tubs unless service/dealer improves
Comfort:
4
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
3
/
5
By Customer Service Hot Spring Vanessa, May 19, 2017
I would like to know more about your comment. Service for your spa is important. We work with all of the dealers and provide regular Technical training. I will email you to gather more information. Thank you for taking the time to post your review.
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Review 275 for Grandee
Average Rating:
5
/
5
This is my second hot spring. First was a landmark. Now a grandee NXT
Hghes55
from Oklahoma
Age:45-54
PostedMay 16, 2017
Easy set up, great look and purchase. My wife and I use it all the time. Best in the fall and winter
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
By Customer Service Hot Spring Vanessa, May 17, 2017
Thank you for your review and for being a loyal Hot Spring owner.
Happy Hot Tubbing!
Happy Hot Tubbing!
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Review 276 for Grandee
Average Rating:
5
/
5
Best Hot tub yet!!
Twleroy
from Palm City, FL
Age:45-54
PostedMay 3, 2017
We purchase a used Caldera Geneva Utopia and had it for about 5 years and loved it. It was 13 years old now and had seen its better days, so we decided to purchase a new one. Our sales man sold us on a Hot springs Grandee NXT. Love the wood free construction, the floor drain so all the water drains out, and the 100% water filtration! no by pass! Ceramic filters wow! love it! We are so excited and are enjoying it tremendously!!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Catherine, Hot Spring Spa Staff, May 8, 2017
Thank you for your review! We are happy to hear that you are loving your new Grandee NXT. We know it will provide you with comfort for may years to come. Happy hot-tubbing!
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Review 277 for Grandee
Average Rating:
5
/
5
wonderful hot tub
Sandi
from Kentucky
Age:55-65
PostedMay 1, 2017
We owned one of the grandees before, ended up leaving it with a house we sold. We have been without one for awhile.
Forgot how wonderful they are! So glad we bought a new one!
Forgot how wonderful they are! So glad we bought a new one!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
Response from HotSpringBy Catherine, Hot Spring Spa Staff, May 3, 2017
Thank you for your review! We love the photo of your new Grandee. Welcome back to the Hot Spring family!
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Review 278 for Grandee
Average Rating:
1
/
5
Controller keeps breaking. My floating controller has broken two times in the first year. Very disapointed
Clozzzer
from Casa grande, az
Age:35-44
PostedApril 13, 2017
Controller keeps breaking. My floating controller has broken two times in the first year. Very disapointed
Comfort:
5
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Vanessa, April 25, 2017
I am sorry to hear that your spa is in need of service. The hand held controller can be sensitive to falls and prolonged water submersion. We appreciate you taking the time to let us know about your experience. If there is anything that Customer Service can do to help please let us know. We can be reached at 800-999-4688 ext. 8432.
Happy Hot Tubbing!
Happy Hot Tubbing!
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Review 279 for Grandee
Average Rating:
5
/
5
Love this tub
vsteel
from Idaho
Age:35-44
PostedApril 8, 2017
I love the features and the function of the hot tub. Works perfect, was an easy install and is very easy to take care of. Great lighting adjustment and love the tuneablity of the jets.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
Response from HotSpringBy Catherine, Hot Spring Spa Staff, April 10, 2017
Thank you very much for your review. We are happy to hear that you are loving your Grandee NXT. Welcome to the Hot Spring family!
Thank you! You have successfully submitted a comment for this review.
Review 280 for Grandee
Average Rating:
5
/
5
Health and value
Tom
from Buxton, North Dakota
PostedMarch 19, 2017
My entire family has enjoyed our Grandee NXT since it arrived at our home. The whole purchase and set up experience was painless and working with knowledgeable professionals was an added bonus. What my wife and I have come to realize is how much better we feel due to improved muscle relaxation and, we think, better quality sleep. This is definitely a high quality product backed up by a professional Staff who cares about making sure the customer is totally satisfied.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
Response from HotSpringBy Catherine, Hot Spring Spa Staff, March 22, 2017
Thank you for your review! We are happy to hear that having your Grandee NXT has been such a great experience and that it helps you and your wife relax.
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