Customer Reviews for Highlife® Grandee
Highlife® Grandee
- 7 adults
- 8'4" x 7'7" x 38" / 2.54m x 2.31m x .97m
- 450 gallons / 1,700 liters
Average Customer Rating:
4.3
out of 5
(345 Reviews)
Rating breakdown 345 reviews
5 Stars
257
4 Stars
27
3 Stars
16
2 Stars
13
1 Star
32
1 out of 1(100%)reviewers recommend this productbrand.
Customer Reviews for Grandee
Review 321 for Grandee
Average Rating:
5
/
5
We never knew what we were missing
donnariley53
from Browns Summit, NC
Age:55-65
PostedOctober 21, 2016
We have had our Grandee NXT spa for about 6 months. We previously had a hot tub as part of our swimming pool. Yes, the water got hot, but that is the only thing it had in common with our Hot Springs spa.
The jets and moto massage are FANTASTIC! We enjoy moving from seat to seat to experience the different jets.
We did agonize about which spa to purchase and we went with the largest and that has proven to be a good choice. Plenty of room for us as well as friends.
The product support from Everything Billiards of Greensboro, NC has been outstanding!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 322 for Grandee
Average Rating:
5
/
5
❤️ love my hot tub
Tom
from South Toms River NJ
Age:45-54
PostedOctober 6, 2016
I've had my Grande NXT about 2 weeks now and we love it!! Tho Moto massager is great. The quality of the tub is exceptional. When I was shopping for a hot tub we couldn't find anything that compared to this one!! Absolutely love it!!! Would recommend anyone looking for a hot tub to check out Hot Springs hot tubs!! Looking forward to many years enjoy my spa!!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 323 for Grandee
Average Rating:
5
/
5
Takes the Edge off the day
Jack
from Suffield, CT
Age:55-65
PostedSeptember 29, 2016
My wife and I joke that our Hot Spring Hot Tub is the best way of taking the edge off the day. Better than Dry Martinis!
It is also a very good way to start the day on a cold winter morning by taking a dip, with a hot black coffee on the side.
So at the beginning or at the end, our Hot Spring Hot Tub always makes our day.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 324 for Grandee
Average Rating:
5
/
5
This is one of the best purchase I made .
smart
from Il
Age:45-54
PostedSeptember 22, 2016
I bought this product in September 2016 for My wife she has a very stressful job. From the stress she gets sciatica pain down her legs and back pain this product has made her feel better she has no more sciatica or back pain . I research a lot of company's out there this one is the best one made in USA in California
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 325 for Grandee
Average Rating:
5
/
5
Felling better every day
TJT94
from Staten Island , NY
Age:55-65
PostedSeptember 21, 2016
We had the Grandee NXT installed about a month ago and it has been a game changer. We use it at least once a day and it has become an integral part of our wellness routine. The Ace system is "aces" and the look and feel of the tub only adds to the enjoyment. I would highly recommend this as a superior product. Kudos to Nannette and her staff at Hot Tubs by Hot Springs in New Jersey. She guided us through the selection and installation process seamlessly.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 326 for Grandee
Average Rating:
5
/
5
It's the best.
Jim
from Mtside,NJ
Age:Over 65
PostedSeptember 8, 2016
Very relaxing..use it everyday..one of the best investment we made.Can't wait to get home and relax in my hot spring tub. Sleeping better at night means less stress at work.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
5
/
5
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Review 327 for Grandee
Average Rating:
5
/
5
Love the tub
PostedSeptember 1, 2016
Love, love, love the tub. Comfortable and easy maintenance and looks awesome!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 328 for Grandee
Average Rating:
5
/
5
Exactly what I needed
Marj
from Fremont, CA
Age:Over 65
PostedAugust 29, 2016
I purchased the NXT Grandee spa by Hot Springs because it would be large enough for me to exercise in. As an older person with morning stiffness, it provides a great way to loosen up. It is also a wonderful place to relax in the evening as well as being a hit with my adult children and my 2 year old grandson. It has met or exceeded all of my expectations. The sales and service people have been very helpful with answering questions about spa start-up procedures.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 329 for Grandee
Average Rating:
5
/
5
Best purchase
Slim
from Beuna Park ,California
Age:Over 65
PostedAugust 20, 2016
The spa is awesome . It looks great works great and everyone who uses & see's it loves it and so do we! We have had other spas in the past but his is by far the best one.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 330 for Grandee
Average Rating:
5
/
5
Great!!!!
firehair
from Eau Claire, WI
Age:35-44
PostedJuly 20, 2016
My wife was in a car accident and need to get massages every other week to help with the pain. We bought a Hotspring and it cut it down to once a month.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Jaclyn, July 25, 2016
Thanks for taking the time to review your Grandee NXT, Hot Tubber. I'm very sorry to read of your wife's car accident, but am happy to read of the relief the spa provides to her. Thank-you again and Happy Hot Tubbing!
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Review 331 for Grandee
Average Rating:
5
/
5
Hottest Tub on the Planet
ehans
from Grand Forks, ND
Age:45-54
PostedJune 12, 2016
There is nothing better than a Hot Spring. After having a Limelight Flair at my lake, there was no easier choice for what to trade my Cal Spa in for at home. The quality and finish of these tubs is unmatched. Energy efficiency is outstanding with all the little features you never think about until you receive your electric bill. All the features you can get with these tubs is awesome. (Let's be honest, how you can anyone beat those awesome wireless remotes). Finally, the ACE Salt System. Makes water care so much easier and the water is just feels great. Thanks Hot Springs for really coming through on this one! Talk about the Cadillac of hot tubs.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 332 for Grandee
Average Rating:
5
/
5
New Spa Owners!!
TheHales
from Kingsport TN
Age:35-44
PostedJune 2, 2016
We love our new Hot Springs Spa :) having had it for around a month now, we have already gotten so much use of it! With a regular workout regimen and busy schedules, it has been the perfect addition to our routine and patio area!!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
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Review 333 for Grandee
Average Rating:
1
/
5
Serious quality problems
Tom
from Sturbridge MA
Age:45-54
PostedMay 30, 2016
From day 1 the ACE system didn't work and spa had serious foaming problems. After 1 month the control panel failed and had to be replaced. After 8 months the manufacturer discovered a manufacturing process problem as the root of the ACE system not working and water foaming. Service was performed to fix the problems but after the fix was performed a leak developed in the plumbing causing one of the pumps to fail and the lighting system to fail. Still waiting for those repairs. Dealer has been very good at responding to problems but there are just too many quality problems with the spa.
Comfort:
4
/
5
Quality:
1
/
5
Ease of Water Care:
2
/
5
Energy Efficiency:
5
/
5
Value:
1
/
5
By Customer Service Hot Spring Vanessa, June 1, 2016
Thank you for taking the time to share your spa experience. I am sorry to hear that your spa is having some operation issues. I have reached out to your dealer to see how I can help. I have also emailed you directly. Please look for an email from me. I would like to make myself available to help in any way that I can. I look froward in working with you soon.
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Review 334 for Grandee
Average Rating:
1
/
5
2011 Grandee
Melissa48
from Fayetteville, NC
Age:35-44
PostedMay 30, 2016
This purchase has been a disaster. Every 3 months there is a issue with this hot tub. Very dissatisfied.
Comfort:
3
/
5
Quality:
1
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
1
/
5
By Customer Service Hot Spring Vanessa, June 1, 2016
Thank you for taking the time to review your spa. I am sorry to hear that you are dissatisfied with it. Please look for an email from me. I would like to see what issues you have been experiencing and how I might help. I look forward in working with you soon.
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Review 335 for Grandee
Average Rating:
5
/
5
Great addition to our home
Mssurvivor
from Boston, ma
Age:45-54
PostedMay 5, 2016
So excited to have this tub! Our kids love it and their friends love using it. It is a great investment for anyone! Mostly this tub is essential to my surviving the NE Winters. With the MS and Lyme disease that wreaks havoc on my body, it is so therapeutic to sit in this tub and benefit from the warmth that penetrates thru my body. I should have invested in this tub years ago!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Vanessa, May 17, 2016
I love hearing how soaking in our hot tubs make a big difference in peoples lives. Thank you for sharing and I am glad that we can help. Soaking with friends and family makes for good times.
Happy Hot Tubbing!
Happy Hot Tubbing!
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Review 336 for Grandee
Average Rating:
4
/
5
New Tub Owners
KiKi
from Winnipeg, MB
Age:35-44
PostedMay 4, 2016
We are new to owning a hot tub and enjoy 3-4 times a week use. We live in a very cold climate so it's wonderful to enjoy our tub all year around. We have gone through some growing pains being 1st time owners but our dealer has provided excellent service.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
3
/
5
Value:
3
/
5
By Customer Service Hot Spring Vanessa, May 10, 2016
Hello New Tub Owners,
Welcome to the Hot Spring Family. I am happy to hear that you are enjoying your spa often. Cold weather soaking is the best! Excellent service and a fabulous spa make for The Absolute Best Hot Tub Ownership Experience. Thank you for choosing Hot Spring.
Happy Hot Tubbing!
Welcome to the Hot Spring Family. I am happy to hear that you are enjoying your spa often. Cold weather soaking is the best! Excellent service and a fabulous spa make for The Absolute Best Hot Tub Ownership Experience. Thank you for choosing Hot Spring.
Happy Hot Tubbing!
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Review 337 for Grandee
Average Rating:
5
/
5
Great experience
TeamRyno
from Murrieta, Ca
Age:45-54
PostedApril 20, 2016
The whole purchase process was fantastic!!! I would highly recommend the purchasing of a HotSprings Spa.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Vanessa, May 2, 2016
Hello Great experience
Thank you for your review and recommendation.
Happy Hot Tubbing!
Thank you for your review and recommendation.
Happy Hot Tubbing!
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Review 338 for Grandee
Average Rating:
1
/
5
Won't stay warm & is loud
RobertDeepCreek
from Deep Creek, MD
Age:55-65
PostedApril 12, 2016
Previously we had a Highlife Grandee for nine years. It always kept the set temperature and was quiet.
We purchased a Highlife Grandee NXT in 2015. On a 40 degree day the set temperature will drop 4 degrees within an hour. It is so bad we will leave the cover closed half way.
The unit is much louder than our first unit to the point we typically run just the one lower pump.
*I would not recommend the NXT unit.
We purchased a Highlife Grandee NXT in 2015. On a 40 degree day the set temperature will drop 4 degrees within an hour. It is so bad we will leave the cover closed half way.
The unit is much louder than our first unit to the point we typically run just the one lower pump.
*I would not recommend the NXT unit.
Comfort:
4
/
5
Quality:
1
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
2
/
5
Value:
1
/
5
By Customer Service Hot Spring Vanessa, April 14, 2016
I am sorry to hear that you are not happy with your new Grandee NXT. Your new spa should sound the same as your previous Grandee. I would like to see how I can help. Please, look for an email from me in your inbox.
Thank you for letting us know about your experience. I look forward in working with you soon.
Thank you for letting us know about your experience. I look forward in working with you soon.
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Review 339 for Grandee
Average Rating:
5
/
5
great investment
Karina
from Manassas, VA
Age:35-44
PostedApril 5, 2016
I purchased this salt hot tub primarily because my son has suffered for years from eczema. this has helped is condition as well as been a stress reliever for us as parents and helped with my blood circulation. would highly recommend it to anyone.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Vanessa, April 19, 2016
Thank you for your review and recommendation. Soaking in a spa can benefit people in different ways. I like how you share what it means to you and your family.
Happy Hot Tubbing!
Happy Hot Tubbing!
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Review 340 for Grandee
Average Rating:
5
/
5
Greatest spa I've ever owned
JackR
from Oak Ridge, NC
Age:45-54
PostedMarch 21, 2016
I have owned several spa and I looked at many brands before I chose HotSpring. I love this spa. It's comfortable for everyone that uses it and suits my aesthetic needs perfectly.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
By Customer Service Hot Spring Vanessa, March 24, 2016
Thank you for your review. Seating configuration is important to your spa experience. Happy that you love your spa.
Happy Hot Tubbing!
Happy Hot Tubbing!
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