Customer Reviews for Highlife® Grandee
Highlife® Grandee
- 7 adults
- 8'4" x 7'7" x 38" / 2.54m x 2.31m x .97m
- 450 gallons / 1,700 liters
Average Customer Rating:
4.3
out of 5
(345 Reviews)
Rating breakdown 345 reviews
5 Stars
257
4 Stars
27
3 Stars
16
2 Stars
13
1 Star
32
1 out of 1(100%)reviewers recommend this productbrand.
Customer Reviews for Grandee
Review 41 for Grandee
Average Rating:
4
/
5
Time to relax
Relax101
from North Fort Myers Florida
Age:Over 65
PostedJanuary 30, 2024
My wife and I are very happy with the hot tub, it is our break from everyday activities, its just our time to relax. Maintenance of the tub with the salt feature has been very easy. The user documentation could be better but not a real problem. Getting in and out of the tub in the beginning was a little bit of a challenge for my wife being 75 years old and 4'11" person even with the steps, but after a few days it was not a problem once she figured it out. The adjustments to increase or decease the force of the jets works well.
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
Response from HotSpringBy Vanessa, Customer Care, July 9, 2024
Thanks for sharing your spa review and feedback! We really value our customers' input and are committed to making spa ownership a breeze. It's awesome to hear that you're enjoying the benefits of saltwater and spa relaxation. Your spa setup looks fantastic, and the water in the background really adds to the whole relaxing hot tub experience. We're thrilled to have you as part of the Hot Spring family.
Enjoy your hot tub experience to the fullest!
Enjoy your hot tub experience to the fullest!
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Review 42 for Grandee
Average Rating:
5
/
5
Amazing Spas!!!
Blueberry
from Michigan
PostedJanuary 30, 2024
We love our spa. This is our second Grandee spa, our first one lasted 24 years with very few issues. Great money value, low energy usage and a pleasure to use. We use our spa daily all year long!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 43 for Grandee
Average Rating:
5
/
5
Great purchase
Camaroice
from Sarver, PA
PostedJanuary 30, 2024
We love the moto massage jets and the updated design!
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 44 for Grandee
Average Rating:
5
/
5
Love my Grandee!
Bustamoveover
from Florida
Age:55-65
PostedJanuary 30, 2024
So easy to care for with salt water! Love it. Ease of maintenance and size of hot tub is amazing.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
3
/
5
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Review 45 for Grandee
Average Rating:
5
/
5
Grandee!
AlD
from Hudson Valley NY
Age:55-65
PostedJanuary 30, 2024
I should have bought one of these spas from Hot Spring years ago! The quality, ease of water care and jets are absolutely fantastic. Myself and my family use it every day(sometimes multiple times) and we are in heaven every time we are in the spa. Hard to get much better then when it is cold out in the winter and steam is rising off the spa, and we are looking at the stars!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 46 for Grandee
Average Rating:
5
/
5
Love my new spa!
John
from Hopewell Jct, NY
Age:55-65
PostedJanuary 30, 2024
Sitting in my new spa after a long day is so relaxing. Every position gives a different sensation and hits a different area of your body. The best thing is that this spa is just so easy to maintain. What a great investment
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 47 for Grandee
Average Rating:
5
/
5
One year review Grandee - first hot tub purchase
Joe
from Cary, North Carolina
Age:45-54
PostedJanuary 30, 2024
I absolutely love just how easy it is to maintain this hot tub I thought I was going to spend a lot more time cleaning this tub but I was wrong. The pH and chorine have been spot on it's so easy.
My wife and I both are very active. It's great to soak in the tub after a long workout. I regret not getting this sooner.
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
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Review 48 for Grandee
Average Rating:
5
/
5
Love it
RK
from Loudon
Age:55-65
PostedJanuary 30, 2024
So easy to maintain and the salt system is great. We use it all the time
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 49 for Grandee
Average Rating:
5
/
5
Fantastic Spa!
Billy
from Mountain Harbor, AR
Age:45-54
PostedJanuary 30, 2024
The sales and service experience through Townley Spas has been excellent! They are the best. We are really enjoying our Spa.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 50 for Grandee
Average Rating:
5
/
5
We love getting home from work for a whole new reason now
MGM
from Bloomingdale nj
Age:45-54
PostedJanuary 30, 2024
We were a little skeptical about purchasing a salt water hot tub cause first, never knew they existed, and second every hot tub place we went to said, oh don't buy a salt water unit no one makes them, for good reason we were inform that they can't cause hot springs had the patent on making the salt water unit easier to maintain! awesome tub with moving jets for a massage instead of just sitting in bubbles. Highly recommend
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 51 for Grandee
Average Rating:
5
/
5
Luxury for sure
Cliff
from Coatesville, PA
Age:25-34
PostedJanuary 30, 2024
Our Spa is incredible and we love it! The back massager Jets are amazing, especially if you have lower back pain or frequently get back tension. The salt water treatment system is a nice plus and being able to have our whole family in without being crowded is great!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
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Review 52 for Grandee
Average Rating:
5
/
5
Love ❤️ our Grandee
lfa52
from Frostburg MD
Age:Over 65
PostedJanuary 30, 2024
Purchased our Hot Springs spa about 6 months ago. It replaced another brand. This spa is truly remarkable. We have spent many hours in it since it was installed. Maintenance is a breeze.
Our adult children and grandchildren can’t wait to come to our house and get into the water.
Would highly recommend Hot Springs spas to anyone considering adding a spa to their home.
Our adult children and grandchildren can’t wait to come to our house and get into the water.
Would highly recommend Hot Springs spas to anyone considering adding a spa to their home.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 53 for Grandee
Average Rating:
5
/
5
My Sixth and Best Hot Springs Spa
HappyOwner
from Colleyville, TX
PostedJanuary 28, 2024
Purchased a new Grandee in December. This is my second Grandee and my sixth Hot Springs Spa. This is my first saltwater spa, so I’m still dialing-in the chemistry, but so far so great!
Hot Springs Spas are simply the best quality and function for the $. Hands down. I had the pleasure of being able to tour the factory in Vista about 20 years ago (I’m a San Diego Native, now in Texas!), and, as a Toyota trained Lean practitioner, I can tell you they know quality!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 54 for Grandee
Average Rating:
1
/
5
STAY AWAY!!! Do not buy!
toddtrues
from Dexter, MI
Age:45-54
PostedJanuary 26, 2024
Purchased Grande in 2018. In 5 years of owning:
1) Had to replace Moto Massages twice!! ($800 x 2)
2) Salt Water system failed a few weeks after warranty ($1200)
3) Currently I have 4 leaks in the tub. The service tech said I would need to service calls to replace the leaks and drain, and 4 hours of labor.. That is going to be another 1500 of parts and labor. I am in Michigan and can't get the repairs fixed until the temp LOWs are 55 degrees. Well, that won't be until May. Then the service tech said, "Well, we have about 100 customers with similar repairs ahead of you".
1) Had to replace Moto Massages twice!! ($800 x 2)
2) Salt Water system failed a few weeks after warranty ($1200)
3) Currently I have 4 leaks in the tub. The service tech said I would need to service calls to replace the leaks and drain, and 4 hours of labor.. That is going to be another 1500 of parts and labor. I am in Michigan and can't get the repairs fixed until the temp LOWs are 55 degrees. Well, that won't be until May. Then the service tech said, "Well, we have about 100 customers with similar repairs ahead of you".
I tried working with the distributor on a discount exchange.. They have not been responsive or shown they valued me as a customer.
—https://lifestyleshottubs.com/ in MI.
So, I spent 20k + on a brand new Grande.. and have spent $5000+ in repairs. How fun is that? Stay away!!
Comfort:
1
/
5
Quality:
1
/
5
Ease of Water Care:
1
/
5
Energy Efficiency:
1
/
5
Value:
1
/
5
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Review 55 for Grandee
Average Rating:
5
/
5
New house, new spa.
E2
from San Marcos, CA
Age:Over 65
PostedJanuary 23, 2024
We’ve been in our new house for four months and the addition of the HotSpring spa has made our lives better in many ways. We’re very happy with the product .
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 56 for Grandee
Average Rating:
1
/
5
Worst Company and Product
Jo
from Bismarck
Age:35-44
PostedJanuary 21, 2024
This is the absolute worst company to deal with. DO NOT PURCHASE a hot tub from them! You will receive zero support and will continue to hear " My service manager will get back to you, and never does". This $20,000 tub we purchased is low quality and has created nothing but issues since brought home.
Quality:
1
/
5
Value:
1
/
5
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Review 57 for Grandee
Average Rating:
5
/
5
Grandee Review
4TIMOTHY
from Wine Country in Santa Rosa, California
Age:Over 65
PostedJanuary 14, 2024
This is my THIRD Grandee that I have owned.
Best time is with fresh squeezed orange juice and a cup of hot JOE while listening to SIRIUS satellite radio at 3:30AM in the morning under the stars and redwoods!:)
Best time is with fresh squeezed orange juice and a cup of hot JOE while listening to SIRIUS satellite radio at 3:30AM in the morning under the stars and redwoods!:)
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 58 for Grandee
Average Rating:
5
/
5
Super Happy --- Super Relaxed
ski
from Edmonton
Age:55-65
PostedJanuary 10, 2024
So for a variety of reasons, I'm very happy with the Grandee. The service we got and are getting from SML, specifically Sean Wilson and his delivery people, have been fantastic. I got the Salt water version for this hot tub, and the smell (lack of) & feel of the water have just made dipping a relaxing and soothing experience, for myself and my guests. I've had it for 3 months, and everything is going swimmingly!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
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Review 59 for Grandee
Average Rating:
5
/
5
Best Investment for our house and life!
WildGooseMD
from Wenatchee, WA
Age:35-44
PostedJanuary 2, 2024
I’m in my new tub almost every day. I’m sleeping better and feeling healthier because of it!
Water care has been simple! A bit of a learning curve with salt system and chlorine.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 60 for Grandee
Average Rating:
5
/
5
Fabulous Spa!
George4
from St Louis, MO
Age:55-65
PostedDecember 30, 2023
We are in our spa every day of the week and the Hot Springs Spa is really an awesome way to relax. The quality and functionality are everything we expected and more. The dealer was very good and made the purchase that much better!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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