Customer Reviews for Highlife® Grandee

Grandee

Highlife® Grandee

  • 7 adults
  • 8'4" x 7'7" x 38" / 2.54m x 2.31m x .97m
  • 450 gallons / 1,700 liters
Average Customer Rating:
4.386 out of 5
4.4
 out of 
5
(319 Reviews)
Open Ratings Snapshot
Rating breakdown 319 reviews
5 Stars
242
4 Stars
25
3 Stars
13
2 Stars
11
1 Star
28
1 out of 1(100%)reviewers recommend this productbrand.
Customer Reviews for Grandee
Review 121 for Grandee
Average Rating:  
5 / 5
5 / 5

New hot tub

Customer avatar
Hoosier
from Indiana
Age:Over 65
PostedJuly 29, 2021
Just bought a new Grandee hot tub. Have owned 4 tubs over the past 35 years. Won’t live with out one. Saltwater this time and excellent results. Delivery was right on time, efficient work, and overall good experience. Best tub yet
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 122 for Grandee
Average Rating:  
5 / 5
5 / 5

Love our Tub

Customer avatar
LDROB
from Washington State
Age:45-54
PostedJuly 17, 2021
Everything about this tub has been more than we expected. Definitely recommend Hot Spring Spa for anyone looking to buy.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
-1point
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Review 123 for Grandee
Average Rating:  
5 / 5
5 / 5

Amazing spa but make manual specific to freshwater salt system

Customer avatar
Dee
from Loveland, Ohio
PostedJuly 3, 2021
This is a beautiful spa. The jets are amazing and we really like that there are 5 filters to keep this spa extra clean. We also like the lights and they look pretty cool at night. We pretty much love everything about this spa so far! Our only issue is that they need to have one manual which would include all the information about the spa plus the salt system start up. It’s too much extra information that a consumer doesn’t need and quite frankly shouldn’t have to try to piece together when you’ve spent this much money on a spa. Other than that, it’s GREAT!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
+3points
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Review 124 for Grandee
Average Rating:  
5 / 5
5 / 5

Best Hot Tub Ever!

Customer avatar
awchambe
from Spring Hill, TN
Age:35-44
PostedJune 21, 2021
We looked for a while before buying a hot tub. We knew we wanted high quality and low maintenance. That's exactly what we got with the Grandee. It's been a little challenging trying to get the salt water and phosphates to balance correctly, but we are hopeful that over time that will not be a problem. It's been very comfortable, great quality, and Hot Springs was great to work with. All our guests we have had over have said it's the best hot tub they've ever used! We are really happy with our choice and have no regrets we went with the Grandee!
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
3 / 5
3 / 5
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Review 125 for Grandee
Average Rating:  
4 / 5
4 / 5

Spa Purchase

Customer avatar
Vince
from Ohio
Age:45-54
PostedJune 15, 2021
First time spa owner. We have a family of five and the Grande we purchased fits everyone comfortably. Spa seems to be well made and energy efficient.
Comfort:  
4 / 5
4 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy Customer CareJuly 6, 2021
Vince, we are so happy you and your family are loving your spa! Welcome to the Hot Spring family.
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Review 126 for Grandee
Average Rating:  
5 / 5
5 / 5

Hot Springs Grande

Customer avatar
Dale
from Somerville South Carolina
Age:55-65
PostedMay 26, 2021
I really am enjoying the purchase of the Hot Springs Grande hot tub I've had 2 hot tubs in the past 20 years and this is the best one for relaxation comfort Economically able to run efficiently I recommend anyone to buy a Hot Springs tub
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 127 for Grandee
Average Rating:  
5 / 5
5 / 5

Grandee is awesome!

Customer avatar
GrandeeEnthusiasts
from Syracuse, NY
Age:45-54
PostedMay 24, 2021
This is hands down the best hot tub we have ever been in. So glad we chose the Grandee. Great features, great quality, great service. There is nothing else out there like the moto massage, and the well thought, therapeutic design of the jets means there's something for everyone. Time will tell whether it holds up, but so far we are thrilled.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy Customer CareMay 27, 2021
We are so happy to hear that you are loving your Grandee. Thanks so much for your review!
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Review 128 for Grandee
Average Rating:  
5 / 5
5 / 5

We love our Hot Springs Hot Tub!

Customer avatar
Beachmorrows
from San Clemente, CA
Age:Over 65
PostedMay 20, 2021
We are so excited about our new Grandee Hot Springs Hot Tub. It is beautiful, comfortable, and relaxing. The jets are perfect and the variety is great for each individual. We have the salt water system and it is awesome. Thank you Hot Springs for creating such a high quality product!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
4 / 5
4 / 5
Value:  
4 / 5
4 / 5
Response from HotSpringBy Customer CareMay 21, 2021
Thank you so much for your review! We wish you many years of hot tub happiness.
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Review 129 for Grandee
Average Rating:  
5 / 5
5 / 5

Should have bought sooner!!

Customer avatar
JeffandJess
from Elkhart, IN
Age:45-54
PostedMay 19, 2021
Absolutely best purchase we’ve made! My wife and I both suffer from back/neck issues as well as normal aches and pains. 15-20 minutes a day in the spa relieves so much of the pain and stiffness. It also relaxes you and melts away the stress of daily life. We normally get in before bed, and sleep much better after. Would definitely recommend!!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy Customer CareMay 21, 2021
We're so happy to hear that your spa helps improve your aches and pains! Thanks so much for sharing your review.
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Review 130 for Grandee
Average Rating:  
5 / 5
5 / 5

Love this spa!

Customer avatar
Mel11
from St. Louis MO
Age:35-44
PostedMay 19, 2021
We love this spa and use it all the time! The lighting is so cool! Very comfortable and always feels so clean:)
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 131 for Grandee
Average Rating:  
5 / 5
5 / 5

Great purchase

Customer avatar
Cindy69
from Hopewell ny
Age:45-54
PostedMay 19, 2021
I was a great purchase which brings the family to have a down time without phones and relax and talk. It was a great choice to buy hot springs grande.
Comfort:  
4 / 5
4 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 132 for Grandee
Average Rating:  
5 / 5
5 / 5

Do it!

Customer avatar
Shawna
from Ca
Age:35-44
PostedMay 18, 2021
If you are on the fence just do it! Our hot tub has already given us so many memories. We love being able to spend time as a family relaxing in the hot tub
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy Customer CareMay 21, 2021
Thank you for your review! Spending time in the hot tub as a family truly is amazing. Happy hot-tubbing!
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Review 133 for Grandee
Average Rating:  
5 / 5
5 / 5

excellent equipment

Customer avatar
jason113
from canfield ohio
Age:35-44
PostedMay 18, 2021
very nice piece of equipment, highly recommend, happy
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 134 for Grandee
Average Rating:  
5 / 5
5 / 5

Love our Grandee!

Customer avatar
Tori
from Harpers Ferry, WV
Age:35-44
PostedMay 12, 2021
We've owned our Grandee for about 9 months and love it! With 2 boys of our own and family nearby, we wanted to be sure we had a lot of room. The Grandee is spacious and has the right amount of jets. In the evenings it's a great way to relax and unwind. Also, I love that it can be used year round whereas a pool is seasonal. The maintenance has been simple so far. I highly recommend!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy Customer CareMay 14, 2021
Thank you so much for your recommendation! We are happy to hear your spa is enjoyed by the entire family. Happy hot-tubbing!
+1point
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Review 135 for Grandee
Average Rating:  
5 / 5
5 / 5

Carlsbad Tub Users

Customer avatar
Mark
from Carlsbad, CA
Age:55-65
User submitted photo
User submitted photo
User submitted photo
User submitted photo
PostedMay 10, 2021
I'm familiar with using several brands of tubs, but what we really love about the HotSpring Spa is how well and how simple it is to use the interface. It's easy, the remote control is waterproof, temperature stays where you set it, all the time, and the quality of the insulation really helps with keeping the energy bills down. Also a really big bonus is how easy it is to access the filters. You don't need any tools to remove and clean them. It's a really nice amenity to our home, very happy we decided to go with HotSpring Spas. The quality of the HotSpring product by far exceeds the price, excellent value.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy Customer CareMay 14, 2021
Beautiful photos! Thank you so much for sharing. Happy hot-tubbing!
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Review 136 for Grandee
Average Rating:  
5 / 5
5 / 5

Best Spa ever

Customer avatar
Brent
from Eastern Oregon
Age:55-65
PostedMay 10, 2021
Although it took about 6 months to get our Spa due to Covid-19 it was still worth the wait. The massage and jet system is above anything that I had expected. The maintenance on our Spa is very easy, The easy open lid system is a must. Over all very pleased!
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 137 for Grandee
Average Rating:  
5 / 5
5 / 5

Best decision ever!

Customer avatar
Robert808
from Kailua Kona, HI
Age:35-44
PostedMay 8, 2021
We wanted a hot tub and was considering a smaller unit. We are so glad we didn't downsize and instead bought the Grandee. It has plenty of space. It is amazing after a long day to relax and loosen up. Especially nice on cold Holualoa mornings. We went with salt water system and have been able to maintain good pH without a lot of issues. Easy to maintain and care.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy Customer CareMay 14, 2021
Thank you so much for your review! We are so happy to hear you are enjoying your spa with the FreshWater Salt System. We wish you many more years to come of happy hot-tubbing.
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Review 138 for Grandee
Average Rating:  
5 / 5
5 / 5

Spa living

Customer avatar
Bubba
from Spearfish, SD
Age:55-65
PostedApril 29, 2021
We purchased our Hot Springs spa about a year ago. We have used it almost every day truly enjoying the tub. It is where my wife and I have a chance to visit and catch up on the day. It is a true sanctuary for us. A few issues with the salt system cartridges, yet it has been resolved.
Comfort:  
5 / 5
5 / 5
Quality:  
4 / 5
4 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
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Review 139 for Grandee
Average Rating:  
5 / 5
5 / 5

Outstanding

Customer avatar
Jamie
from Deep Creek, MD
Age:55-65
PostedApril 22, 2021
After one year of use, this hot tub continues to be outstanding. Very roomy for 5 people. Very easy to maintain. Love the salt system. I have owned two other brands. This one is my favorite.
Comfort:  
5 / 5
5 / 5
Quality:  
5 / 5
5 / 5
Energy Efficiency:  
5 / 5
5 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy Customer CareApril 30, 2021
Thank you for your review! We wish you many years of hot tub happiness to come!
+2points
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Review 140 for Grandee
Average Rating:  
5 / 5
5 / 5

Best investment

Customer avatar
Trexico
from Nc
Age:55-65
PostedApril 22, 2021
Love it. One of the best investments I’ve ever made. The health benefits alone or well worth it. I would not hesitate to buy again in the Hot Springs tub is absolutely phenomenal. We got the salt version but usually just use the chlorine model now. I would recommend this to anybody looking to relax and get more out of life.
Quality:  
5 / 5
5 / 5
Ease of Water Care:  
4 / 5
4 / 5
Energy Efficiency:  
3 / 5
3 / 5
Value:  
5 / 5
5 / 5
Response from HotSpringBy Customer CareApril 23, 2021
Thank you so much for your review! We are happy to hear that your spa really helps you get the most of out life. We wish you many more years of happy hot-tubbing to come.
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