Customer Reviews for Highlife® Grandee
Highlife® Grandee
- 7 adults
- 8'4" x 7'7" x 38" / 2.54m x 2.31m x .97m
- 450 gallons / 1,700 liters
Average Customer Rating:
4.3
out of 5
(345 Reviews)
Rating breakdown 345 reviews
5 Stars
257
4 Stars
27
3 Stars
16
2 Stars
13
1 Star
32
1 out of 1(100%)reviewers recommend this productbrand.
Customer Reviews for Grandee
Review 161 for Grandee
Average Rating:
5
/
5
Carlsbad Tub Users
Mark
from Carlsbad, CA
Age:55-65
PostedMay 10, 2021
I'm familiar with using several brands of tubs, but what we really love about the HotSpring Spa is how well and how simple it is to use the interface. It's easy, the remote control is waterproof, temperature stays where you set it, all the time, and the quality of the insulation really helps with keeping the energy bills down. Also a really big bonus is how easy it is to access the filters. You don't need any tools to remove and clean them. It's a really nice amenity to our home, very happy we decided to go with HotSpring Spas. The quality of the HotSpring product by far exceeds the price, excellent value.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Customer Care, May 14, 2021
Beautiful photos! Thank you so much for sharing. Happy hot-tubbing!
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Review 162 for Grandee
Average Rating:
5
/
5
Best Spa ever
Brent
from Eastern Oregon
Age:55-65
PostedMay 10, 2021
Although it took about 6 months to get our Spa due to Covid-19 it was still worth the wait. The massage and jet system is above anything that I had expected. The maintenance on our Spa is very easy, The easy open lid system is a must. Over all very pleased!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 163 for Grandee
Average Rating:
5
/
5
Best decision ever!
Robert808
from Kailua Kona, HI
Age:35-44
PostedMay 8, 2021
We wanted a hot tub and was considering a smaller unit. We are so glad we didn't downsize and instead bought the Grandee. It has plenty of space. It is amazing after a long day to relax and loosen up. Especially nice on cold Holualoa mornings. We went with salt water system and have been able to maintain good pH without a lot of issues. Easy to maintain and care.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Customer Care, May 14, 2021
Thank you so much for your review! We are so happy to hear you are enjoying your spa with the FreshWater Salt System. We wish you many more years to come of happy hot-tubbing.
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Review 164 for Grandee
Average Rating:
5
/
5
Spa living
Bubba
from Spearfish, SD
Age:55-65
PostedApril 29, 2021
We purchased our Hot Springs spa about a year ago. We have used it almost every day truly enjoying the tub. It is where my wife and I have a chance to visit and catch up on the day. It is a true sanctuary for us. A few issues with the salt system cartridges, yet it has been resolved.
Comfort:
5
/
5
Quality:
4
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 165 for Grandee
Average Rating:
5
/
5
Outstanding
Jamie
from Deep Creek, MD
Age:55-65
PostedApril 22, 2021
After one year of use, this hot tub continues to be outstanding. Very roomy for 5 people. Very easy to maintain. Love the salt system. I have owned two other brands. This one is my favorite.
Comfort:
5
/
5
Quality:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Customer Care, April 30, 2021
Thank you for your review! We wish you many years of hot tub happiness to come!
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Review 166 for Grandee
Average Rating:
5
/
5
Best investment
Trexico
from Nc
Age:55-65
PostedApril 22, 2021
Love it. One of the best investments I’ve ever made. The health benefits alone or well worth it. I would not hesitate to buy again in the Hot Springs tub is absolutely phenomenal. We got the salt version but usually just use the chlorine model now. I would recommend this to anybody looking to relax and get more out of life.
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
3
/
5
Value:
5
/
5
Response from HotSpringBy Customer Care, April 23, 2021
Thank you so much for your review! We are happy to hear that your spa really helps you get the most of out life. We wish you many more years of happy hot-tubbing to come.
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Review 167 for Grandee
Average Rating:
5
/
5
Hot Springs Are the best!
Todd
from Easton, PA
Age:45-54
PostedApril 21, 2021
Bought a Grandee and was an excellent experience with local dealer. I was concerned about the price due to cheaper options but I definitely made the right decision. This thing is absolutely phenomenal and is a beast. Well worth every dime and it is a game changer. I have used the customer support line for a question cause my dealer was closed, actually had a real person on the line and was super helpful... Reputation on these tubs is confirmed and service is excellent.. Recommend to anyone looking for a tub, no regrets.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 168 for Grandee
Average Rating:
5
/
5
Love my tub!
Mjp3
from New Jersey
PostedApril 21, 2021
I have the Grandee and absolutely love it. Water care is easy and technology is simple yet effective. My family of four with two young children (7 and 5) are loving it. We have had it for a year now and going in for a soak is like the first time every time.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 169 for Grandee
Average Rating:
5
/
5
Salt water spa. Amazing difference
Bigfork78
from Byron, IL
Age:45-54
PostedApril 21, 2021
I've owned 2 Hot Springs Grandee hot tubs prior to this one. This is my first salt water system. The difference is amazing. The water stays in balance much better with the salt system and it always has a fresh smell as opposed to always having a chemical smell in the older models. Love it. The Led lighting is also a big upgrade with all of the combinations available. Also new to this is a low speed setting on one of the jet pumps which is nice for water movement when you don't want the jets blasting. All in all I'm very happy with the new tub.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Customer Care, April 23, 2021
Thank you so much for your review! So happy to hear you are loving the salt water system.
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Review 170 for Grandee
Average Rating:
5
/
5
Amazing Spa
Annie55
from Vero Beach Fl
Age:55-65
PostedApril 21, 2021
We are so happy with our Geandee Hot Springs Spa it just ticked off all the boxes for us , it’s very comfortable and easy to maintain my favorite thing to do is sit in my spa and watch the stars on a beautiful Florida evening. Just amazing and relaxing.
I highly recommend
I highly recommend
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 171 for Grandee
Average Rating:
5
/
5
very nice hot tub
Dave0524
from Wayne, NE
Age:Over 65
PostedApril 21, 2021
Only problem has been ease in water care. Bought with salt system and have not been able to get it to work. Have had to add chlorine each week. This has worked and I have enjoyed the hot tub.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
By Customer Service Hot Spring Maria, April 26, 2021
Thank you for your review. I am happy that you are enjoying your Grandee. I want to help with your water care. Please look for an email from me so that I can learn more about your water chemistry. Thank you,
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Review 172 for Grandee
Average Rating:
5
/
5
Fantastic Tub!
Captain
from Southeast US
Age:55-65
PostedApril 17, 2021
We were lucky enough during the pandemic to order our tub and be on the front end of receiving it...as many people turned to “higher end” items to get through isolation. My wife LOVES her tub - she has occasional back problems, which are soothed by our Grandee. She also likes doing a “water aerobics” fitness routine in it, as it is huge! Would overall recommend to anyone who loves the finer things in life!
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
3
/
5
Value:
5
/
5
Response from HotSpringBy Customer Care, April 23, 2021
What a lovely photo! Thank you so much for sharing your review. We are happy to hear that your hot tub provides you with some relief, and wish you many more years of happy hot-tubbing.
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Review 173 for Grandee
Average Rating:
5
/
5
Hot Spring Grandee
Frankc68
from New York
Age:45-54
PostedApril 14, 2021
We love the quality and comfort of our new grandee spa with salt system. Moto massage jets are great and feel like real massage up and down your back . Tub has plenty of room and lighting is perfect and having wireless remote a big bonus !
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 174 for Grandee
Average Rating:
5
/
5
Absolutely Amazing!
Nicole
from Brodheadsville Pa
Age:35-44
PostedApril 14, 2021
We received our hot tub mid pandemic and couldn’t be happier! Once we filled it and got the chemicals balanced we used it everyday. I love how each seat has different types of massages that can target the part of my back that hurts. I would recommend this hot tub to anyone and everyone! I promise you won’t be disappointed
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Customer Care, April 15, 2021
Thank you so much for your review! We are happy to hear that soaking can help offer some relief for your back. We wish you many more years of happiness in your spa!
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Review 175 for Grandee
Average Rating:
5
/
5
Love my Spa
Teacherwife27
from Livingston
Age:Over 65
PostedApril 14, 2021
I have back and neck issues. This spa is the best thing for relaxing my body. The blue tooth speakers are great. We can play our favorite music and relax and enjoy the jets
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 176 for Grandee
Average Rating:
5
/
5
Our best spa ever
Isbellpro
from Cocoa Beach
Age:55-65
PostedApril 14, 2021
We've moved around a lot, so we've had a lot of different spas and this is by far our favorite. The quality is excellent. The speaker system is awesome and impresses all our friends. We don't have the salt system, so we struggle to keep the proper chlorine level, but that is a challenge for any Spa.
We did have a problem with a bad breaker the first week, but the dealer came out and replaced it quickly at no cost to us.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
3
/
5
Energy Efficiency:
5
/
5
Value:
4
/
5
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Review 177 for Grandee
Average Rating:
5
/
5
Should have splurged earlier in life!
JustFun
from Texas
Age:Over 65
PostedApril 14, 2021
We are in the hot tub every day...only miss when we are out of town. We retired 13 years ago and many a day after working on our newly built custom home and putting in a yard, I would say, "Wouldn't a hot tub be nice?" Finally after those 13 years of saying that, we took the plunge. We do not regret it at all...money well spent. We love it!
Comfort:
5
/
5
Ease of Water Care:
5
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Customer Care, April 15, 2021
We are so happy to hear you are loving your spa! We wish you many more years of happiness in your Hot Spring.
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Review 178 for Grandee
Average Rating:
5
/
5
Best purchase ever
FDF
from Westerville, OH
Age:35-44
PostedApril 13, 2021
We decided to splurge on a HotSpring Grandee in January of 2020 - which turned out to be a fantastic pre-Pandemic purchase. Relaxing at home after a long bike ride, or crossfit workout, or having a beverage in the snow has really been a game changer. The FreshWater salt system does take some frequent but brief attention to keep the system running. We have been absolutely thrilled with our purchase and would recommend to anyone/everyone.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
Response from HotSpringBy Customer Care, April 15, 2021
Such a lovely photo! Thank you so much for sharing. We wish you many happy years to come in your Hot Spring spa.
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Review 179 for Grandee
Average Rating:
5
/
5
Great Hot Tub
JoeA
from Basking Ridge NJ
Age:45-54
PostedApril 13, 2021
Being over 6'3" I fit in this spa well and we have plenty of room for 3 of us to stretch out and not be on top of each other. The salt water system has taken a little time to get used to but with the help of the dealer I bought it from I have the process down in 3 months and it is now very easy to mange. The warranty is the best in the business and the dealer support is outstanding (Healhmate Hot tubs in Greenbrook NJ).I am looking forward to many years of enjoyment! My only regret is not getting the built in stereo speakers!
Comfort:
4
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
5
/
5
Value:
5
/
5
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Review 180 for Grandee
Average Rating:
5
/
5
Top of the line customer service
Mark
from New York
Age:35-44
PostedApril 13, 2021
Great tub. Excellent customer service that’s always accessible via phone. Excellent warranty. Very happy.
Comfort:
5
/
5
Quality:
5
/
5
Ease of Water Care:
4
/
5
Energy Efficiency:
4
/
5
Value:
4
/
5
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